Hampton Inn Syracuse Clay ico

Hampton Inn Syracuse Clay

Hotels Near Of MeNew YorkOnondaga CountyLiverpoolNew York 31

3948 NY-31, Liverpool, NY 13090, USA

4.0

We stayed for 5 nights end of March into April 2025 and had a very good experience especially because of the evening desk clerk John and daytime one Ian. Initially entering our room the first night found the carpeting had not been vacuumed but John quickly responded to correct and initiated bonus points to our membership. The next morning Ian was able to help us extend our stay-even though they were booked-by contacting a future guest who changed their room preference. We did not meet an unfriendly staff member the whole visit either. We highly recommend this hotel.

C C
  • Overview
  • (315) 622-3443
  • www.hilton.com

Hampton Inn Syracuse Clay Introduce

The Hampton Inn Syracuse Clay, located at 3948 NY-31, Liverpool, NY 13090, USA, is a well-regarded establishment within the "Hotels Near Of Me" category, consistently earning high praise from guests for its exceptional staff, comfortable accommodations, and convenient amenities. As a Hilton brand, it upholds a standard of quality and service that makes it a reliable choice for both leisure and business travelers visiting the Syracuse and Clay areas.

The environment of the Hampton Inn Syracuse Clay is noted for its "great location" and peaceful atmosphere, despite being situated on NY-31. Guests describe it as "quiet," which is a significant advantage for a good night's rest. The hotel is conveniently located for access to a variety of local attractions and businesses. It is near the Great Northern Mall, providing easy access to shopping and dining options. Its proximity to Syracuse and its various destinations, including Syracuse University, Destiny USA, and other local businesses, makes it a strategic base for exploring the region. The immediate surroundings offer a typical suburban commercial landscape, but the hotel itself manages to create a serene internal environment. The overall ambiance is clean, well-maintained, and welcoming, ensuring a pleasant stay for all visitors.

The services at Hampton Inn Syracuse Clay are a standout feature, with the staff receiving consistent and glowing commendations. Guests frequently highlight individuals like "John" (evening desk clerk) and "Ian" (daytime staff) for their exceptional helpfulness, responsiveness, and willingness to "go out of their way to make our experience the best it can be." The staff is described as universally "friendly" and accommodating, even in challenging situations such as quickly resolving a room issue (like unvacuumed carpeting) and offering compensation (bonus points) or facilitating complex requests like extending a stay when the hotel was booked. This level of personalized and proactive service significantly enhances the guest experience.

A key service offered is the complimentary hot breakfast, which is consistently praised for being served in a "clean and well stocked" area. The hotel also provides "free cookies in the afternoon" and "to go' breakfast bags for those in a hurry," demonstrating thoughtful attention to guest convenience and satisfaction. Free Wi-Fi is available throughout the hotel, and guests have access to a 24-hour front desk for any needs. Other services include express check-in/check-out, a 24-hour business center with fax and photocopy services, and dry cleaning/laundry services. Free self-parking is also available on-site. The hotel is 100% smoke-free.

The features of the Hampton Inn Syracuse Clay are designed to provide comfort, functionality, and convenience. The rooms are described as "clean, comfortable and functional." While some furniture might be "dated" (with plans for remodeling), the overall quality of the stay is not diminished. Key in-room features typically include:

  • Comfortable Beds: Ensuring a good night's sleep.
  • Spacious Layout: Some rooms feature a "large couch," which is a valuable addition for longer stays, providing extra seating and relaxation space.
  • Work Area: A desk and chair for guests who need to work.
  • Entertainment: Flat-screen TV with cable channels.
  • Convenience: Mini-refrigerator, microwave, and coffee/tea maker for personal use.
  • Private Bathroom: With a shower/tub combination and complimentary toiletries.
  • Climate Control: Air conditioning and heating.

Beyond the individual rooms, the hotel offers a variety of appealing property amenities:

  • Indoor Pool: A heated indoor pool provides a year-round option for recreation and relaxation, especially popular for families.
  • Fitness Center: A well-equipped fitness center allows guests to maintain their workout routines.
  • Meeting Rooms: The hotel offers meeting facilities, including a dedicated board room suitable for small business gatherings, accommodating up to 10 people.
  • Shared Lounge/TV Area: Providing comfortable spaces for guests to relax outside their rooms.
  • Vending Machines: For quick snacks and drinks.
  • Accessibility: The hotel offers accessible rooms and facilities, including visual alarms/alerts and roll-in showers in some rooms.

The hotel also participates in the Hilton Honors program, allowing guests to earn and redeem points, which is a valuable feature for frequent travelers.

For promotional information, the Hampton Inn Syracuse Clay emphasizes its commitment to guest satisfaction through its exceptional staff, comfortable accommodations, and convenient amenities. Key promotional messages would include:

  • Outstanding Staff & Service: Highlighting the consistent praise for the friendly, helpful, and accommodating team members who go above and beyond.
  • Complimentary Hot Breakfast: Promoting the highly-rated free breakfast and convenient "On the Run" breakfast bags.
  • Comfort & Functionality: Stressing the clean, comfortable, and well-designed rooms, including the benefit of a large couch in some units for extended stays.
  • Great Location: Positioning the hotel as a quiet and convenient base for exploring Syracuse, near shopping (Great Northern Mall), dining, and major attractions like Destiny USA and Syracuse University.
  • Relaxation & Fitness Facilities: Showcasing the indoor pool and fitness center as perfect for unwinding or staying active.
  • Added Value: Mentioning perks like free cookies in the afternoon and free Wi-Fi as part of the Hamptonality experience.
  • Reliable Brand Experience: Appealing to guests who trust the Hampton Inn brand for consistent quality and service.

For local users searching "Hotels Near Of Me," the Hampton Inn Syracuse Clay is an excellent choice for:

  • Families on vacation or visiting local attractions and universities.
  • Business travelers seeking comfortable and functional accommodations with reliable internet and a business center.
  • Guests attending events or functions in the Syracuse/Clay area.
  • Anyone looking for a quiet and clean hotel with a highly-rated complimentary breakfast.
  • Travelers who appreciate exceptional customer service and the benefits of a reputable hotel brand.

In conclusion, the Hampton Inn Syracuse Clay consistently delivers a positive and comfortable lodging experience in Liverpool, NY. Its strong emphasis on guest service, combined with its clean and functional rooms, a popular complimentary breakfast, and convenient location, makes it a highly recommended choice for both short and extended stays in the Syracuse area. The dedication of its staff is a particular highlight that sets this hotel apart.

Hampton Inn Syracuse Clay Photos

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Hampton Inn Syracuse Clay 4
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Hampton Inn Syracuse Clay Location

Hampton Inn Syracuse Clay

3948 NY-31, Liverpool, NY 13090, USA

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Reviews

We stayed for 5 nights end of March into April 2025 and had a very good experience especially because of the evening desk clerk John and daytime one Ian. Initially entering our room the first night found the carpeting had not been vacuumed but John quickly responded to correct and initiated bonus points to our membership. The next morning Ian was able to help us extend our stay-even though they were booked-by contacting a future guest who changed their room preference. We did not meet an unfriendly staff member the whole visit either. We highly recommend this hotel.

May 05, 2025 · C C

We stayed 4 nights. Great location. Quiet. Room was clean, comfortable and functional. It had a large couch, which was nice to have for a long stay. Staff were good. Breakfast area clean and well stocked. They even had fee cookies in the afternoon and “to go” breakfast bags for those in a hurry. 4 stars on room due to dated furniture. They said they’re hoping to remodel this year.

Mar 27, 2025 · ARNY STIEBER

Checked in, got up to my room. As soon as I opened the door, I was hit with a strong weed smell. Put my stuff down, went back to the desk before dinner and mentioned it to the clerk. I asked if there was another room but was willing to try an air freshener first. He offered to check the room and spray air freshener while I was at dinner. I accepted. Came back, John was very nice and said he went up, sprayed, and turned the fan on. But if I was not happy, he would move me. I got back to the room and it still smelled but it was improved. So I thought I would stay. I turned the light on in-between the beds and then saw the bedding was covered in black specks. The sheets and the comforter. Then I noticed the debris on the floor. Crumbs, food, unidentified objects.... Nope, I went back down and asked to be moved. New room. Still wasn't vacuumed well but am improvement and the bedding was clean. But the blinds won't close all the way and the benches at the end of the beds were covered in stains. Ill be leaving early for sure.

Mar 04, 2025 · Christina Thompson

What a great hotel. The facilities and grounds at this place were spotless. The hotel is located in a convenient, safe and quiet location. The rooms were very clean, modern and comfortable. The staff was very friendly, helpful and engaging. The breakfast was a wonderful selection and everything was clean and stocked. The pool and hot tub were fantastic, very clean and stocked with towels, not overpowered with chlorine and the waters were clean and comfortable.

Dec 24, 2024 · Mark Douglas

Ian at the front desk was very accommodating. All of the staff there were extremely nice and helpful. Rooms were very very clean as well as the entire property. Would definitely return.

Mar 23, 2025 · Donna H

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