Hilton Garden Inn Buffalo Airport

For local users seeking accommodation within the "Hotels Near Of Me" category, particularly those with early flights or late arrivals at Buffalo Niagara International Airport (BUF), the Hilton Garden Inn Buffalo Airport offers a convenient and generally well-regarded option. Located at 4201 Genesee St, Cheektowaga, NY 14225, USA, and accessible by phone at (716) 565-0040 or mobile at +1 716-565-0040, this Hilton property aims to provide a comfortable and efficient stay.

The Hilton Garden Inn Buffalo Airport boasts an excellent location, being situated just across from Buffalo Niagara International Airport (BUF). This proximity is a major advantage for air travelers, making airport commutes quick and stress-free. The hotel provides a complimentary 24/7 airport shuttle service, ensuring seamless transportation directly to and from the terminals. For guests traveling by car, the hotel offers helpful and convenient onsite parking.

While primarily an airport hotel, its location in Cheektowaga also offers easy access to local points of interest. It's close to major roadways like I-90, facilitating travel to downtown Buffalo, which is approximately a 15-minute drive away. The popular Walden Galleria Mall, a large shopping and entertainment complex, is also within a short driving distance. For those looking to explore further afield, Niagara Falls is approximately a 30-minute drive, making the hotel a practical base for regional sightseeing. The hotel's lobby is generally described as nice and welcoming, providing a pleasant first impression for guests. The pool area, with its good-sized pool and hot tub, is noted as clean and well-kept, offering a relaxing amenity.

The Hilton Garden Inn Buffalo Airport provides a range of services designed to cater to the needs of its diverse clientele. The staff are generally described as professional and efficient, though one review noted them as "curt." The front desk operates 24 hours a day, ensuring assistance is always available.

A key service is the complimentary airport shuttle, which is a significant convenience for air travelers. For dining, the hotel features The Garden Grille & Bar, an on-site restaurant offering cooked-to-order breakfast (for a fee) and dinner. Guests can also utilize the Pavilion Pantry, a 24-hour convenience mart located near the front desk, which "saved a trip out for a snack at night."

Other services include:

• Complimentary wired and wireless internet access throughout the hotel, including all guest rooms.
• An indoor swimming pool and hot tub, which are consistently praised for being clean and well-maintained.
• A fitness center; however, one review noted that the gym was "aweful" with "most equipment broken," indicating a potential need for updates or repairs in this area.
• A 24-hour business center and meeting facilities, including 1,600 square feet of event space capable of accommodating up to 90 people.
• Room service during limited hours.
• Laundry facilities and dry cleaning service.
• Multilingual staff.
• Pet-friendly policy: Pets are allowed upon request, with a non-refundable fee of $75 per stay. Only dogs and cats are permitted, with a maximum of two pets per room, and a weight limit of 75 lbs.

The Hilton Garden Inn Buffalo Airport features 135 guest rooms spread across 5 floors. While rooms offer standard comforts, recent guest feedback suggests that the hotel is undergoing renovations, and some rooms may still be "very outdated." This indicates that the guest experience regarding room condition can vary. Key room features typically include:

• Signature Garden Sleep System® beds, known for their adjustable firmness. One guest found the bed "comfortable," while another noted a "sofa bed was very uncomfortable."
• Flat-screen televisions with premium cable channels. One review noted "above average" room tech.
• Complimentary wired and wireless internet access.
• Mini-fridges and microwaves in all rooms, along with coffee/tea makers.
• Private bathrooms with complimentary toiletries and hair dryers. One review specifically mentioned "dirty bathroom," indicating cleanliness issues in some rooms. Better ventilation in bathrooms was also noted as a need.
• Spacious work desks with ergonomic chairs.
• Blackout curtains for undisturbed sleep.
• Iron/ironing board.
• Connecting/adjoining rooms are available upon request, subject to availability.
• Cribs/infant beds are available free of charge.

On-site dining at The Garden Grille & Bar offers cooked-to-order breakfast options and a dinner menu. While breakfast is not complimentary, guests find the variety decent.

As a Hilton property, the Hilton Garden Inn Buffalo Airport participates in the Hilton Honors loyalty program, offering members benefits such as exclusive rates, digital check-in, and point accumulation. It's always advisable to check the official Hilton website or contact the hotel directly at (716) 565-0040 for the most current promotional offers and package deals.

Important considerations for prospective guests, based on recent customer feedback, include:

• Room Cleanliness: A significant concern raised in one review was the lack of cleanliness in the room, including sticky candy on the carpet, stains on bedding, a dirty bathroom, and food left in the fridge from previous guests. While the lobby and pool area were clean, this indicates that room housekeeping standards might be inconsistent.
• Room Condition/Renovations: The hotel is currently undergoing renovations. Guests should be aware that some rooms may still be "outdated" or in varying states of refurbishment. It is advisable to inquire about the status of renovations and request a renovated room if preferred.
• Fitness Center: The fitness center's condition was described as poor with broken equipment. Guests relying on a gym during their stay should verify its current state.
• Breakfast Cost: Breakfast at The Garden Grille & Bar is not complimentary and incurs an additional fee.
• Sofa Bed Comfort: If planning to use a sofa bed, be aware that one guest found it very uncomfortable and unclean.
• Check-in/Check-out: Check-in time is 3:00 PM, and check-out is by 12:00 PM. The minimum age for check-in is 21.
• Damage Deposit: A damage deposit may be required upon arrival, though the specific amount was not explicitly provided in the snippets.

In conclusion, the Hilton Garden Inn Buffalo Airport offers an undeniably convenient location for airport travelers, coupled with helpful amenities like a 24/7 shuttle, onsite parking, and a clean indoor pool. While the ongoing renovations suggest efforts to improve, potential guests should temper expectations regarding the current state of some rooms and the fitness center, and consider clarifying room cleanliness expectations upon booking or check-in. For those prioritizing airport proximity and general Hilton standards, this hotel remains a viable choice within the "Hotels Near Of Me" category in Cheektowaga.