Holiday home in Core area of Newport ico

Holiday home in Core area of Newport

Hotels Near Of MeRhode IslandNewport CountyNewportPelham Street

29 Pelham St, Newport, RI 02840, USA

3.0

DO NOT BOOK! Booked through Bookings.com. There is a code on the front door. Never received the code. Tried calling the number listed on bookings.com multiple times and never received a call back. Tried emailing through bookings.com and never received an email back. Had to find different accommodations and am now fighting with bookings.com to receive my money back.

Nick Lind
  • Overview
  • (401) 345-5868

Holiday home in Core area of Newport Introduce

When searching for "Hotels Near Of Me" in Newport, Rhode Island, travelers often prioritize properties that offer convenience, comfort, and a seamless experience. While a property listed as "Holiday home in Core area of Newport" at 29 Pelham Street, Newport, RI 02840, USA, might appear on such searches due to its central location, it is crucial for potential guests to be aware of significant concerns raised in recent customer feedback.

Environment: Prime Location, but Access Concerns

The address, 29 Pelham Street, places this property in a highly desirable and historic part of downtown Newport. This location is indeed a key draw, offering excellent walkability to many of Newport's famous landmarks. Within a five-minute walk, guests could potentially reach popular spots like Bannister's and Bowen's Wharves, known for their vibrant atmosphere, unique shops, and diverse dining options. Iconic historical sites such as Trinity and St. Mary's Church, and renowned restaurants like The Black Pearl, would also be easily accessible on foot. This central position would, in theory, allow guests to immerse themselves fully in the charm and activity of Newport without the constant need for transportation.

Properties on Pelham Street are often characterized by their historic architecture, reflecting Newport's rich heritage. It is likely that the "Holiday home in Core area of Newport" would present itself as a charming dwelling in keeping with the local aesthetic. However, the environmental appeal of a prime location is severely overshadowed by critical issues concerning access and communication, as detailed in customer reviews.

Services: Critical Gaps in Communication and Support

The most pressing concern regarding "Holiday home in Core area of Newport" revolves around the reported lack of essential services, specifically regarding guest access and communication. A real customer review explicitly states: "DO NOT BOOK! Booked through Bookings.com. There is a code on the front door. Never received the code. Tried calling the number listed on bookings.com multiple times and never received a call back. Tried emailing through bookings.com and never received an email back. Had to find different accommodations and am now fighting with bookings.com to receive my money back." This feedback highlights a severe deficiency in fundamental operational services.

For any accommodation, especially one operating on a self-check-in basis with a door code, providing timely and accurate access information is paramount. The failure to provide the door code directly impacts a guest's ability to even enter the property they have paid for. Furthermore, the complete lack of response to multiple phone calls (using the provided numbers: (401) 345-5868 and +1 401-345-5868) and emails indicates a critical breakdown in customer support and communication channels. This lack of responsiveness forces guests to seek alternative accommodation, incurring additional costs and significant stress, and subsequently engage in lengthy disputes for refunds. Such an experience is entirely antithetical to the expectations of convenience and hospitality associated with finding "Hotels Near Of Me."

Reliable communication and prompt problem resolution are core services that any accommodation, whether a hotel or a holiday home, must provide. The reported inability to reach the property management when facing an urgent access issue represents a major red flag for potential guests. Without effective communication channels, guests are left stranded, unable to resolve basic problems, and their entire travel plans can be disrupted.

Features: Information Highly Limited and Overridden by Negative Experience

Based on the provided information, details about the specific features of the "Holiday home in Core area of Newport" are missing, apart from the mention of a front door code for entry. While a central location on Pelham Street would inherently imply proximity to Newport's attractions, including the historic district, waterfront, shops, and restaurants, the customer review severely compromises any perceived positive features.

In a standard hotel introduction, one would discuss room types, amenities (e.g., kitchen facilities, private bathrooms, Wi-Fi, air conditioning, parking), and unique selling points. However, in this specific case, the overwhelming negative experience reported by a customer regarding access and communication makes any potential positive features largely irrelevant if a guest cannot even enter the property or receive support. The lack of information about the interior of the "holiday home" beyond the door code suggests a property that may not have publicly detailed its amenities, further emphasizing the reliance on external booking platforms for guest information.

The functionality of a holiday home often relies on clear instructions and responsive host support, especially for self-check-in systems. The failure in providing the door code directly points to a significant operational flaw that negates any benefits of having a well-located property or potential amenities.

Promotional Information: Caution Advised Due to Reported Issues

Typically, promotional information for a "holiday home" would highlight special offers, seasonal rates, or unique packages designed to attract guests. For instance, a property in Newport's core might offer deals for extended stays, packages for local events, or discounts for early bookings. However, given the severe issues reported in the customer review, any mention of promotional information must be accompanied by a strong advisory to exercise extreme caution.

The reported difficulty in receiving a refund after being unable to access the property indicates potential financial risk for prospective bookers. Until these fundamental operational and communication issues are demonstrably resolved and consistently positive feedback emerges, potential guests are strongly advised to:

  • Verify Booking Details Directly: If considering booking this property, attempt to contact the property using the provided phone numbers ((401) 345-5868 or +1 401-345-5868) well in advance of your stay to confirm all access details, including the door code.
  • Clarify Cancellation and Refund Policies: Understand the exact terms and conditions for cancellation and refunds, especially in cases of non-access.
  • Consider Booking Alternatives: Given the significant reported issues, it would be prudent for travelers to research and consider alternative accommodations in Newport that have a consistent track record of positive customer service and reliable access. Platforms like "Hotels Near Of Me" typically offer many other well-reviewed options in the area.

The current information strongly suggests that while the location at 29 Pelham Street is undeniably central and appealing for those seeking "Hotels Near Of Me" in downtown Newport, the reported operational failures related to access and communication pose a considerable risk to guest satisfaction and travel plans. It is paramount for any booking of "Holiday home in Core area of Newport" to proceed with extreme vigilance and a backup plan.

Holiday home in Core area of Newport Photos

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Holiday home in Core area of Newport Location

Holiday home in Core area of Newport

29 Pelham St, Newport, RI 02840, USA

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Reviews

DO NOT BOOK! Booked through Bookings.com. There is a code on the front door. Never received the code. Tried calling the number listed on bookings.com multiple times and never received a call back. Tried emailing through bookings.com and never received an email back. Had to find different accommodations and am now fighting with bookings.com to receive my money back.

Aug 10, 2021 · Nick Lind

Apr 16, 2025 · David Grant

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