Holiday Inn Express Charlotte West - Gastonia by IHG ico

Holiday Inn Express Charlotte West - Gastonia by IHG

Hotels Near Of MeNorth CarolinaGaston CountyGastoniaBroadcast Street

1911 Broadcast St, Gastonia, NC 28052, USA

3.0

Stayed there this past the weekend. Visiting family in the area for the first time. Can’t say enough about the staff. Amazing service! Courteous, attentive, ridiculously friendly, just an over the top team in general. The only blemish of our stay was an overnight spree of car break-ins in which we fell victims to. 8 total car broken into Sunday morning. Just wish the hotel could do more to prevent/detract these things from happening. Provide a bit more assurance to paying customers in terms safety, and their well being while being guests at their establishment. I understand crime happens everywhere, but hotel chains like these should take minor steps to deter/prevent things like this from happening. Maybe increasing security a bit. It’s frustrating. Hard to get a good nights sleep after something like this. Specially when you are traveling with your most precious asset, your family, and your 10 year old is now scared to stay at such a place. Once again I can’t say enough about the staff, and the hotel in general, just hope steps are taken to prevent things like this from happening in the future.

Ramon Hernandez
  • Overview
  • (704) 884-3300
  • www.ihg.com

Holiday Inn Express Charlotte West - Gastonia by IHG Introduce

For North Carolinians seeking a comfortable, convenient, and welcoming place to stay in the Gastonia area, the Holiday Inn Express Charlotte West - Gastonia by IHG offers a compelling choice. This hotel, part of the globally recognized IHG family, is designed to provide a hassle-free experience for both leisure and business travelers. Whether you're visiting family, exploring the vibrant Charlotte metro area, or simply passing through on your way across the state, this Holiday Inn Express aims to deliver the reliable quality and essential amenities you expect from a trusted brand.

A standout feature, consistently highlighted by guests, is the exceptional service provided by the staff. One recent guest couldn't "say enough about the staff. Amazing service! Courteous, attentive, ridiculously friendly, just an over the top team in general." Another review specifically recognized an employee, Tecyana Costner, for being "so helpful with my 4 night stay, was kind, engaged, and went above and beyond to make my stay better." This commitment to guest satisfaction and a genuinely friendly demeanor from the team significantly enhances the overall experience, turning a routine stay into a memorable one.

While some unfortunate incidents like car break-ins have occurred, as mentioned in one review, the hotel consistently receives praise for its efforts in guest comfort and the overall quality of its rooms and services. It's important to remember that such occurrences can happen anywhere, and the staff's dedication to making guests feel welcome and supported remains a core strength. The hotel strives to offer a secure and pleasant environment, understanding the importance of peace of mind, especially when traveling with family.

Guests often appreciate the core amenities that Holiday Inn Express is known for. The complimentary hot breakfast buffet is a major draw, offering a convenient and energizing start to your day without an extra cost. The indoor heated pool provides a relaxing escape, perfect for unwinding after a long day of travel or exploration. For those needing to stay active, a 24-hour fitness center is available. These features, combined with comfortable rooms equipped with microwaves, refrigerators, and free Wi-Fi, ensure a practical and enjoyable stay for a wide range of travelers.

The hotel also caters to the needs of business travelers with a 24-hour business center and meeting facilities, making it a suitable choice for corporate visits to Gastonia or the greater Charlotte region. Its commitment to providing a consistent and high-quality experience, backed by its dedicated staff, positions Holiday Inn Express Charlotte West - Gastonia as a reliable and often delightful lodging option for North Carolinians.

Location and Accessibility

The Holiday Inn Express Charlotte West - Gastonia by IHG is ideally located at 1911 Broadcast St, Gastonia, NC 28052, USA. This strategic position offers excellent accessibility for North Carolina residents and visitors traveling through the region. It's situated just off Interstate 85 (I-85) and Highway 321, two major transportation arteries, ensuring easy on-and-off access.

For those commuting to Charlotte for business or leisure, the hotel provides a convenient base, being just a short drive from the bustling city center and Charlotte Douglas International Airport (CLT). Within Gastonia itself, guests will find themselves close to local attractions and business hubs. The hotel is near popular points of interest such as the Schiele Museum of Natural History, Rankin Lake Park, and the Eastridge Mall for shopping. The proximity to various dining options, from casual eateries to sit-down restaurants, adds to the convenience. Guests arriving by car will appreciate the complimentary on-site self-parking, offering a hassle-free experience. The location also provides relatively easy access to regional attractions like the U.S. National Whitewater Center and Carowinds Amusement Park, making it a well-placed hub for exploring both Gastonia and the wider Charlotte metropolitan area. Its ease of access makes it a practical choice for locals exploring their own state.

Services Offered
  • Complimentary hot breakfast buffet (served daily).
  • Free high-speed wired and wireless internet access throughout the hotel.
  • Indoor heated swimming pool (open 9:00 AM to 9:00 PM daily).
  • 24-hour fitness center with cardio and weight training equipment.
  • 24-hour front desk and reception.
  • 24-hour business center with computer, printer, and fax services.
  • Meeting facility / Banquet hall (1 meeting room, 850 sq ft, capacity 50 people).
  • Dry cleaning/laundry services (for a fee).
  • On-site self-service laundry facilities.
  • Complimentary coffee in the lobby.
  • Snack bar/deli and convenience store on-site.
  • Free daily newspapers in the lobby.
  • Pet-friendly accommodations (two pets up to 25 lbs, $30 per pet, per night, both dogs and cats permitted).
  • Express check-in and express check-out options.
  • Daily housekeeping service (guests can opt out).
  • ATM on-site.
  • Rollaway/extra beds (surcharge).
  • Accessible rooms and features available.
  • Wake-up call service.
Features / Highlights
  • Consistently praised by guests for its exceptionally friendly, courteous, and attentive staff.
  • Convenient location just off I-85 and Hwy 321, offering easy access to Charlotte and local Gastonia attractions.
  • Renovated rooms with modern amenities, ensuring a comfortable stay.
  • Includes a popular free hot breakfast with a variety of options.
  • Features a refreshing indoor heated pool, available for year-round enjoyment.
  • Pet-friendly policy, accommodating furry family members (with a fee).
  • Rooms equipped with microwave, refrigerator, coffee/tea maker, and 55-inch flat-screen TVs.
  • Offers both business and leisure amenities, catering to diverse traveler needs.
  • Provides free self-parking for guests.
  • Positive guest feedback often highlights clean rooms and comfortable beds.
Promotions or Special Offers

As a Holiday Inn Express property by IHG, this hotel frequently participates in a range of promotions and special offers designed to provide value to guests, including North Carolina locals. Here’s how you can typically find deals:

  • IHG One Rewards Member Rates: Joining the free IHG One Rewards loyalty program is highly recommended. Members receive exclusive discounted rates, free Wi-Fi, and earn points towards free nights and other benefits.
  • North Carolina Resident Discount: It's always worth checking the official IHG website or calling the hotel directly to inquire if they offer a specific discount for North Carolina residents, which is common for hotels catering to local tourism.
  • AAA/AARP Member Rates: If you are a member of AAA or AARP, be sure to ask for their special rates, as these are widely available across Holiday Inn Express properties.
  • Government & Military Rates: Active and retired military personnel, as well as government employees, are often eligible for discounted rates.
  • Advance Purchase Discounts: Booking your stay well in advance (e.g., 7, 14, or 21 days out) can sometimes unlock lower, non-refundable rates.
  • "Pet Getaway" Package: As noted on the IHG website, there might be specific packages such as a "Pet Getaway" that includes the nightly pet fee at a discounted rate, saving you money on the standard pet fee.
  • Seasonal Promotions: Keep an eye out for seasonal sales events (e.g., Summer Savings, Winter Deals) or limited-time offers that IHG runs throughout the year.

Always check the official Holiday Inn Express website or call the hotel directly at (704) 884-3300 to confirm current promotions and eligibility for the best available rates.

Contact Information

Address: 1911 Broadcast St, Gastonia, NC 28052, USA

Phone: (704) 884-3300

Mobile Phone: +1 704-884-3300

Email: frontdesk.gstnc.ihg@gmail.com (as publicly listed)

Conclusion: Why this place is suitable for locals

For North Carolina residents, the Holiday Inn Express Charlotte West - Gastonia by IHG stands out as an exceptionally suitable lodging choice for a multitude of reasons. Its strategic location near I-85 means easy access from various parts of the state, making it ideal for convenient weekend trips, family visits, or business travel within the Charlotte metro area. Locals can appreciate the quick drive to attractions like the Schiele Museum, Rankin Lake Park, or even the excitement of Charlotte without navigating downtown traffic for their overnight stay.

The hotel’s commitment to excellent customer service, as consistently praised in reviews, creates a welcoming and comfortable environment that truly enhances the guest experience. The complimentary hot breakfast saves time and money, a significant benefit for local families or those on a budget. The indoor pool offers a year-round recreational option, and the pet-friendly policy ensures that no family member is left behind. With modern amenities, reliable service, and a focus on essential comforts, the Holiday Inn Express Charlotte West - Gastonia provides a practical, enjoyable, and value-driven option for North Carolinians seeking a convenient and pleasant stay in their home state.

Holiday Inn Express Charlotte West - Gastonia by IHG Photos

Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4
Holiday Inn Express Charlotte West - Gastonia by IHG 4

Holiday Inn Express Charlotte West - Gastonia by IHG Location & Map

1911 Broadcast St, Gastonia, NC 28052, USA

Reviews

Stayed there this past the weekend. Visiting family in the area for the first time. Can’t say enough about the staff. Amazing service! Courteous, attentive, ridiculously friendly, just an over the top team in general. The only blemish of our stay was an overnight spree of car break-ins in which we fell victims to. 8 total car broken into Sunday morning. Just wish the hotel could do more to prevent/detract these things from happening. Provide a bit more assurance to paying customers in terms safety, and their well being while being guests at their establishment. I understand crime happens everywhere, but hotel chains like these should take minor steps to deter/prevent things like this from happening. Maybe increasing security a bit. It’s frustrating. Hard to get a good nights sleep after something like this. Specially when you are traveling with your most precious asset, your family, and your 10 year old is now scared to stay at such a place. Once again I can’t say enough about the staff, and the hotel in general, just hope steps are taken to prevent things like this from happening in the future.

Jun 10, 2025 · Ramon Hernandez

I have to recognize one of your employees- Tecyana Costner (spelling?) She was so helpful with my 4 night stay, was kind, engaged, and went above and beyond to make my stay better. The room I had initially booked was right next to the elevator, which makes sleeping after my late shift difficult, and she got me into a different and better room. I really appreciated her attitude and effort. She's a good employee, you should give her a raise. Seriously. Your CEO makes millions every year. Do better, pay more :)

Jun 03, 2025 · Thomas Ems

This hotel is closed to major highways, Charlotte airport and attractions. It is recently renovated and tastefully decorated to accommodate business and leisure travelers. It has indoor pool and fitness center. It offers hot breakfast and 24 hour freshly brewed coffee. Staff is very friendly and knowledgeable. Rooms are clean and comfortable.

May 07, 2025 · Bharat Patel

This gem beats Hilton! All the staff are incredibly friendly and attentive. Shout out to Tecyana and Sandra! The rooms are well- designed with plenty of outlets, lighting, places to put suitcases, hooks, and a closet. The bed was delightfully comfortable ditto the pillows in different densities for sleeping on the back or side. There's an indoor pool. Breakfast choices include the usual hot food (on this day) - omelette, turkey sausage and hash browns but also fresh fruit, Chobani yogurt, hard boiled eggs, cold cereal, pastry, and pancakes or waffles if I remember, toast, peanut butter in sealed boxes, orange or apple juice and a juice mix, tea, coffee and instant hot chocolate. Plenty of free parking. Handicapped accessible. Delightful Rankin Lake Park is just a very short ride ( 3 minutes?) away. See my review of the park.

Jun 12, 2025 · Daffodil Mama

All of the staff were extremely accommodating and friendly. Rooms are very nice, clean, and have nice lighting and decor. There is even a desk lamp with European electrical outlet adapters built in if you need to plug in those types of devices. Excellent choice for a hotel in the area!

Feb 19, 2025 · Shane Parente

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