Holiday Inn Express Pittsburgh-North (Harmarville) by IHG

The Holiday Inn Express Pittsburgh-North (Harmarville) by IHG, located at 10 Landings Dr, Harmar, PA 15238, USA, is an accommodation option within the "Hotels Near Of Me" category for those seeking lodging in the Pittsburgh area. Positioned conveniently near Route 28 and the Pennsylvania Turnpike, it provides relatively easy access to local businesses and attractions. The hotel can be reached directly at (412) 828-9300 or +1 412-828-9300 for inquiries and reservations.

As a Holiday Inn Express property, the hotel generally aims to offer a comfortable and efficient stay with core amenities. It features a reported 63 to 108 rooms spread across three floors, with some sources mentioning an update in public spaces and a hot breakfast bar. Standard room amenities typically include air conditioning, a flat-screen TV with cable channels, complimentary wired and wireless internet access, a work desk, a coffee/tea maker, a microwave, a mini-refrigerator, an iron/ironing board, and a private bathroom with complimentary toiletries and a hairdryer. Some rooms may also feature a sofa bed or be accessible. Complimentary cribs/infant beds are available, catering to families with young children.

A key feature of the Holiday Inn Express brand is the complimentary Express Start™ Breakfast bar, which typically offers hot items like eggs, bacon, and signature cinnamon rolls, alongside cold options. While one review noted it was "not bad breakfast" with "not too many options," it was still considered "doable." The hotel also provides a heated indoor pool and a fitness center, offering recreational options for guests. For business needs, a 24-hour business center with copy, fax, and print services is generally available. Free self-parking is also provided for guests traveling by car.

The environment surrounding the Holiday Inn Express Pittsburgh-North (Harmarville) offers a suburban setting with good connectivity. Its location in Harmarville places it within easy reach of the RIDC Park, a significant industrial and business hub. This makes it a practical choice for corporate travelers. Leisure guests can access various attractions within a short drive, including the Allegheny Islands State Park, Oakmont Country Club, and the Galleria at Pittsburgh Mills for shopping. Downtown Pittsburgh, with its array of sports venues (Heinz Field, PNC Park, PPG Paints Arena), museums, and cultural attractions, is approximately a 20-minute drive away. The hotel's proximity to major roadways facilitates travel to and from these points of interest.

However, it is imperative to address the recent customer reviews, as they paint a concerning picture of the hotel's current condition and service. The reviews highlight significant issues that prospective guests should be fully aware of before booking. Multiple guests have described the property as "all run down and out of date," with rooms being "outdated and not properly cleaned." Specific cleanliness complaints include a finger mark left on a coffee maker, "corrosion on the sink faucet," "leakage under the sink," and "window mold build up." One particularly distressing review detailed finding a "huge bug crawling around bed headboard" and, after being moved, discovering "filthy bed covers and pillows" and a very dirty area "under the bed." Rust on bed lamps in both rooms was also noted, indicating a lack of maintenance.

Beyond cleanliness, concerns regarding staff professionalism and availability were raised. One guest reported waiting over 20 minutes in the lobby to book a stay because staff had left a "note that they will be back shortly," leading the customer to leave. The dress code of the front desk staff, described as "dirty/worn out Holiday Inn T-shirts," was also cited as "very unprofessional." Additionally, "cleaning stuff had music blaring in the hallway in the morning," which contributed to a "very unprofessional" atmosphere and potential disturbance for guests.

While the reviews mention that the "GM and Front Clerk were very kind," they also state that they "did very little to ensure I was taken care of," and that "Customer Service and they also were not able to do anything else." This suggests a potential gap between stated brand standards and actual operational practices at this specific location, leading to guests feeling "very uncomfortable the whole stay."

Promotional information for Holiday Inn Express properties generally emphasizes a "simple and smart" travel experience, focusing on comfort, value, and a consistent level of service. The brand often highlights its "Express Start Breakfast," free Wi-Fi, and comfortable bedding. While these are common offerings, the stark contrast between these brand promises and the recent guest experiences regarding cleanliness, maintenance, and staff professionalism at this particular hotel is significant. The hotel's website may showcase features and renovated areas, but the provided reviews suggest these standards are not consistently met across all guest areas or during all operational times. The hotel also lists itself as a pet-friendly property, which is a consideration for travelers with pets, though specific restrictions and fees should be confirmed directly with the hotel.

The hotel typically has a check-in time of 2:00 PM and a check-out time of 12:00 PM.

In conclusion, the Holiday Inn Express Pittsburgh-North (Harmarville) by IHG, while offering a convenient location and standard amenities like a complimentary breakfast and indoor pool, appears to be facing significant challenges in maintaining its facilities and delivering consistent service, as indicated by recent customer feedback. Prospective guests searching for "Hotels Near Of Me" in the Harmarville area should carefully weigh these concerns about outdated rooms, pervasive cleanliness issues, maintenance problems, and observed unprofessional behavior by staff against the hotel's advertised features. It is strongly recommended to contact the hotel directly to inquire about the current state of the property and any measures being taken to address these issues before making a reservation.