Holiday Inn Express & Suites Norwood-Boston Area by IHG

For those searching under the "Hotels Near Of Me" category in the Norwood, Massachusetts area, the Holiday Inn Express & Suites Norwood-Boston Area by IHG offers a straightforward and practical lodging option. Situated at 225 Norwood Park S, Norwood, MA 02062, USA, this hotel aims to provide a comfortable stay with essential amenities, though recent guest feedback suggests a need for some updates and consistency in services. It's important to consider both its strengths and the areas where guests have identified room for improvement to form a comprehensive understanding of what to expect.

The environment of the Holiday Inn Express & Suites Norwood-Boston Area is generally noted for its quietude. Located in Norwood Park South, it is set back from the main thoroughfares, which contributes to a more peaceful atmosphere, allowing guests to rest undisturbed. This quiet location is a significant plus for many travelers. However, the overall aesthetic and condition of the hotel's common areas and rooms have received mixed reviews. Some guests indicate that the property's interior might be a bit dated, and that general improvements are needed. For instance, one review mentions a "10x15 cold tiled floor area in my room with nothing in it but a bench," suggesting some rooms might have awkward or empty spaces. Despite these observations, the property generally aims for cleanliness, with some guests appreciating the tidiness. The layout of some rooms, particularly the open-concept sink and wash area, is a point of note for those valuing privacy, as it can potentially disturb a sleeping partner. The hotel offers free self-parking, which is a convenient feature for guests traveling by car.

The services at the Holiday Inn Express & Suites Norwood-Boston Area are highlighted by the friendly and helpful nature of its staff. Individuals like Gabe, praised as an "excellent host," and Chuck, an "excellent maintenance tech" who promptly fixed a toilet issue, demonstrate the dedication of the hotel's team members. This level of responsiveness to guest needs is a significant positive aspect of the service experience. The hotel provides a complimentary breakfast, which is generally well-received for its variety, though some guests recommend more fruit options. This free breakfast is a staple of the Holiday Inn Express brand and adds considerable value for travelers. While the hotel generally offers daily housekeeping, some recent feedback indicates that this service might only be provided upon specific request, which is a deviation from traditional daily cleaning. The hotel features a 24-hour front desk, ensuring assistance is available at any time. For business travelers, a business center is available, offering services like fax and copy facilities. Free Wi-Fi is accessible in all rooms and public areas, allowing guests to stay connected. However, one review mentioned issues with television functionality, suggesting that guests might need to rely on their own devices for entertainment if similar issues persist.

Regarding features, the Holiday Inn Express & Suites Norwood-Boston Area offers standard amenities expected from this brand, alongside some areas that guests feel require attention. Each room typically includes a refrigerator and a microwave, which are highly convenient for storing and preparing snacks or light meals. Rooms also come equipped with a coffee/tea maker, flat-screen TV (though functionality issues have been noted), and standard bathroom amenities. The presence of a private bathroom with a toilet and tub/shower is standard, but the open sink/wash area in some rooms is a design feature that might not appeal to all guests. One significant point of concern raised by recent guests is the condition of the mattresses, described as "awful" and "squishy," potentially leading to back pain. The height of the beds has also been mentioned as an issue for some. While the hotel usually lists an indoor pool and a fitness center as amenities, recent reviews specifically state that the "pool is closed indefinitely," which is a critical piece of information for potential guests who prioritize this amenity. The fitness center is still operational and provides an option for guests to maintain their workout routines. The hotel also offers various room types, including accessible rooms and suites, providing flexibility for different guest needs. However, the overall impression is that some features are in need of updating to meet contemporary guest expectations. The hotel is generally not pet-friendly, with exceptions for service animals, which is important for pet owners to note.

From a promotional standpoint, the Holiday Inn Express & Suites Norwood-Boston Area by IHG appeals primarily to travelers seeking a straightforward, relatively quiet, and value-oriented stay, particularly those for whom a complimentary breakfast and free parking are priorities. The positive remarks about specific staff members like Gabe and Chuck highlight the human element of service, which can significantly enhance a guest's experience even when other areas are less than perfect. While the hotel's location offers convenient access to the Norwood area and its proximity to major routes (like Route 1 and I-95) makes it easy to reach destinations such as Gillette Stadium, Legacy Place, and various corporate offices, recent reviews about the condition of rooms and the indefinite closure of the pool are important considerations for prospective guests. The hotel's affiliation with IHG provides a level of brand recognition and reliability, often appealing to IHG Rewards members. It is positioned as a practical base for exploring the area or for business travel, but potential guests should manage their expectations regarding the state of amenities and room comfort, as some aspects appear to be undergoing or awaiting improvement. For those looking for a quiet place to sleep with a decent breakfast and don't require extensive recreational facilities or modern room decor, this Holiday Inn Express & Suites could still be a suitable option. For reservations or inquiries, the hotel can be reached at (781) 769-0060 or +1 781-769-0060.