Home2 Suites by Hilton Asheville Biltmore Village ico

Home2 Suites by Hilton Asheville Biltmore Village

Hotels Near Of MeNorth CarolinaBuncombe CountyAshevilleThompson Street

61 Thompson St, Asheville, NC 28803, USA

4.0

I love staying at Hilton hotels always had a good experience. I am a Hilton honors member and that has always meant something every time I stayed at a Hilton until this trip. I asked the guy at the front desk about my usual Hilton honors water. He got an attitude about me asking. I told him I have never have been questioned at any Hilton hotel It’s really the simple things that make you feel special about staying at a hotel that you’re spending your money at. But he proceeded to educate me. This is not a Hilton hotel we just use the name. I said what do you mean? He told me probably 70 to 80% of Hilton hotels are not owned by Hilton. They just license the name. I told him I have stayed at many Hilton’s with different names under the Hilton brand and no one has ever told me that in response to me asking for something that every Hilton does. I told him when I booked this hotel it had the Hilton name and the title and that she means something. I am very disappointed. I will definitely come back to Asheville, but I would never come back to this hotel.

Joseph M
  • Overview

Home2 Suites by Hilton Asheville Biltmore Village Introduce

For residents across North Carolina planning a visit to the vibrant city of Asheville, finding accommodation that balances comfort, convenience, and value is key. Whether you’re on an extended family vacation, a business trip, or simply enjoying a leisurely exploration of the Blue Ridge Mountains, the Home2 Suites by Hilton Asheville Biltmore Village offers a compelling solution. This hotel is designed to be more than just a place to sleep; it’s a true home away from home, especially appealing for longer stays, with amenities that cater to a wide range of needs.

Part of the well-regarded Hilton family of brands, Home2 Suites is known for its modern, all-suite concept, emphasizing flexibility and comfort. For North Carolinians who appreciate familiar quality and a welcoming atmosphere, this location provides a reliable choice. It's built for those who desire the conveniences of a full apartment combined with the services of a hotel, making it an excellent base for exploring Asheville's unique charm, historic sites, and natural beauty.

Location and Accessibility

Home2 Suites by Hilton Asheville Biltmore Village is ideally situated at 61 Thompson St, Asheville, NC 28803, USA. This strategic address places guests in the historic Biltmore Village area, a charming and highly desirable part of Asheville. While some local areas may have faced challenges, the hotel itself is designed to provide a comfortable and welcoming environment, and its location offers convenient access to many key attractions.

The hotel boasts excellent accessibility for North Carolina residents traveling from various parts of the state. It's located between I-40 and I-240, providing straightforward routes for drivers coming from cities like Charlotte, Raleigh, or Greensboro. This ease of access helps minimize travel time and maximizes your time enjoying Asheville. Importantly, the hotel is just half a mile from the iconic Biltmore Estate, allowing for quick and convenient visits to America's largest home and its beautiful gardens. You're also only about 10 minutes from downtown Asheville, with its renowned culinary scene, craft breweries, art galleries, and live music venues. The River Arts District and charming Grovewood Village are also within easy reach. The hotel offers complimentary self-parking on-site, a significant perk in a popular destination like Asheville. Despite a review mentioning that the immediate area might seem quiet or "like a ghost town" due to past events, the core appeal lies in its quick access to the main Asheville attractions, which remain vibrant.

Services Offered

Home2 Suites by Hilton Asheville Biltmore Village is committed to providing a range of services that enhance the extended-stay experience, making it comfortable and convenient for every guest.

  • Complimentary Hot Breakfast: Guests can start their day with a free buffet-style breakfast, featuring a variety of options including oatmeal, breakfast sandwiches, fruit, and yogurt. While some guests may desire more specialized options like non-dairy milk or gluten-free choices, the overall consensus is that the breakfast is "decent" and the staff are "willing to please."
  • In-Suite Kitchenettes: Each studio and one-bedroom suite comes equipped with a kitchenette, including a full-sized refrigerator/freezer, microwave, dishwasher, coffee/tea maker, and essential cookware and utensils. This allows guests the flexibility to prepare their own meals and snacks.
  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel and in all guest rooms, ensuring you can stay connected.
  • Outdoor Pool: The hotel features a seasonal outdoor pool, providing a refreshing spot to relax and unwind during warmer months.
  • Fitness Center / Spin2Cycle Laundry: Guests can maintain their fitness routine at the 24-hour fitness center. Uniquely, Home2 Suites combines the fitness center with laundry facilities (Spin2Cycle), allowing guests to work out while their laundry runs.
  • Pet-Friendly Accommodation: The hotel welcomes pets (dogs and cats only, maximum two pets per room), with a non-refundable fee that varies based on the length of stay ($75 for 1-4 nights, $125 for 5+ nights). Service animals are exempt from fees.
  • Business Center: A dedicated business center with computers and printing capabilities is available for guests who need to work.
  • Complimentary Parking: Guests benefit from free self-parking on-site, including space for RV/bus/truck parking.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist guests with their needs, though a recent review highlighted a specific negative interaction regarding Hilton Honors water. However, other reviews praise staff like "Michala and David at the front desk" as "outstanding employees" with "5-star service."
  • BBQ Facilities: Some amenities include outdoor BBQ grills, perfect for enjoying a meal al fresco.
Features / Highlights

The Home2 Suites by Hilton Asheville Biltmore Village stands out due to several key features that enhance the guest experience, making it a suitable choice for a variety of travelers, particularly those from North Carolina seeking convenience and comfort.

  • Spacious All-Suite Layouts: All rooms are suites, meaning guests benefit from more space than a standard hotel room. These include separate living and sleeping areas, and the added convenience of a full kitchenette, making them ideal for families, extended stays, or anyone desiring more room to spread out.
  • Focus on Home-like Amenities: The presence of a full-sized refrigerator, microwave, and dishwasher in every room significantly contributes to a "home away from home" feel. This allows guests to store groceries, prepare simple meals, and save on dining out, which is a great perk for longer visits or those with specific dietary needs.
  • Cleanliness and Comfort: Reviews consistently praise the "clean rooms," and guests appreciate the "pillows, soft, and there were two different kinds," indicating attention to guest comfort and a well-maintained environment.
  • Exceptional Staff (despite isolated incidents): While one review notes an issue with a specific front desk interaction, other feedback strongly emphasizes the positive experiences with staff, describing them as "outstanding employees," "polite," "always smiling," and "willing to please," highlighting a generally high level of service.
  • Pet-Friendly Policy: For North Carolina residents who travel with their beloved pets, the hotel's accommodating pet policy (allowing dogs and cats up to 125 lbs) is a major draw, ensuring no family member gets left behind.
  • Combined Fitness and Laundry: The unique Spin2Cycle concept, where the fitness center and laundry facilities are integrated, offers a highly practical solution for busy travelers who want to maximize their time.
Promotions or Special Offers

As part of the Hilton family, Home2 Suites by Hilton Asheville Biltmore Village frequently participates in various promotions and special offers, providing opportunities for North Carolina residents to save on their stays. It's always best to check the official Hilton website or contact the hotel directly for the most current and specific deals, as these can change seasonally. However, here are common types of promotions you might encounter:

  • Hilton Honors Member Benefits: Hilton Honors members (free to join) often receive exclusive discounts, earn points for free nights, and sometimes enjoy perks like digital check-in or late checkout. Many promotions, such as "2X Points" or "Earn 1,000 Bonus Points on all stays," are exclusive to members.
  • Advance Purchase Rates: Booking your room significantly in advance can often unlock lower rates. These rates are typically non-refundable but offer considerable savings.
  • AAA/AARP Discounts: Members of AAA or AARP are generally eligible for special discounted rates.
  • Senior and Military Rates: The hotel often provides specific discounts for seniors and active or retired military personnel and their families.
  • Seasonal Sales: Look out for broader Hilton sales events (like "The Hilton Sale") that offer percentage-based discounts on stays in various destinations, including Asheville.
  • Extended Stay Offers: Given the nature of Home2 Suites, there might be specific promotions for longer stays (e.g., weekly rates or discounts for stays of 5 nights or more).

To ensure you capture the best available rate and any applicable promotions for your travel dates, always visit the Home2 Suites by Hilton official website for the Asheville Biltmore Village location or call the hotel directly.

Contact Information

Ready to plan your comfortable and convenient stay at Home2 Suites by Hilton Asheville Biltmore Village? Here's how you can get in touch:

  • Address: 61 Thompson St, Asheville, NC 28803, USA
  • Phone: (828) 348-1560
  • Mobile Phone: +1 828-348-1560

Feel free to call with any questions about room availability, amenities, pet policy details, or current promotions. The staff will be happy to assist you in planning your visit to Asheville.

Conclusion: Why this place is suitable for locals

For North Carolinians, Home2 Suites by Hilton Asheville Biltmore Village presents a highly suitable and practical lodging option, particularly for those looking for more than just a typical hotel room. This hotel caters to the needs of local travelers who might be on an extended family vacation, a longer work assignment, or simply seeking a comfortable and convenient base for exploring Asheville and its beautiful surroundings.

The all-suite concept with kitchenettes is a significant advantage. For families with children or individuals with dietary preferences, the ability to prepare meals and store groceries can lead to substantial savings and a more relaxed trip. Imagine enjoying a complimentary hot breakfast before heading out to the Biltmore Estate, which is just half a mile away, or returning to a comfortable suite after a day of hiking the Blue Ridge Mountains. The pet-friendly policy also means that no family member has to be left behind, making family vacations much easier to plan.

Despite some isolated feedback about the immediate surroundings or specific staff interactions, the overwhelming sentiment highlights the hotel's commitment to cleanliness, comfortable accommodations, and the generally helpful nature of its team. For North Carolina locals, who are often driving to Asheville and appreciate easy access, the free parking and proximity to major highways and attractions are invaluable. Home2 Suites provides a reliable, spacious, and amenity-rich environment that truly feels like a temporary home, making your visit to Asheville as comfortable and enjoyable as possible.

Home2 Suites by Hilton Asheville Biltmore Village Photos

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Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4
Home2 Suites by Hilton Asheville Biltmore Village 4

Home2 Suites by Hilton Asheville Biltmore Village Location & Map

61 Thompson St, Asheville, NC 28803, USAGet directions >

Home2 Suites by Hilton Asheville Biltmore VillageHome2 Suites by Hilton Asheville Biltmore Village

61 Thompson St

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11 Boston Way

The Biltmore InnThe Biltmore Inn

One Lodge St

Courtyard Asheville Biltmore VillageCourtyard Asheville Biltmore Village

26 Meadow Rd

The Residences at BiltmoreThe Residences at Biltmore

700 Biltmore Ave

AC Hotel Asheville Biltmore VillageAC Hotel Asheville Biltmore Village

186 Hendersonville Rd

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Wanderlust LoftsWanderlust Lofts

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© Leaflet © OpenStreetMap contributors

Reviews

I love staying at Hilton hotels always had a good experience. I am a Hilton honors member and that has always meant something every time I stayed at a Hilton until this trip. I asked the guy at the front desk about my usual Hilton honors water. He got an attitude about me asking. I told him I have never have been questioned at any Hilton hotel It’s really the simple things that make you feel special about staying at a hotel that you’re spending your money at. But he proceeded to educate me. This is not a Hilton hotel we just use the name. I said what do you mean? He told me probably 70 to 80% of Hilton hotels are not owned by Hilton. They just license the name. I told him I have stayed at many Hilton’s with different names under the Hilton brand and no one has ever told me that in response to me asking for something that every Hilton does. I told him when I booked this hotel it had the Hilton name and the title and that she means something. I am very disappointed. I will definitely come back to Asheville, but I would never come back to this hotel.

Jun 10, 2025 · Joseph M

Michala and David at the front desk are outstanding employees. Service at the hotel is 5 The rooms are clean and it has a kitchenette with microwave and dishwasher. The breakfast was decent and the staff were willing to please. They do need Jon dairy milk and gluten free options. The reason for 3 stars is the area looks like a ghost town. It was hit hard by the hurricane. While the hotel is redone all the restaurants and stuff to do around the area is non existent. Feels like a ghost town.

May 26, 2025 · Marissa Sequeira

I asked to extend my checkout and my other 3 crew members check out for 1 hour and the front desk person agreed. 1 hour before that time we were all called by a different front desk person to leave, very rude. A complaint was sent to our hotel committee, I’m sure other hotels in the area would be more accommodating and hospitable to have our business.

Jun 15, 2025 · John Annin

The hotel has great facilities and is very clean. I had a wonderful experience until the morning of check-out. If you can tolerate hotel staff knocking on your door multiple times to remind you to check out—and then opening your door without permission even after you’ve informed them of your late check out then this place might be fine for you. Unfortunately, this rude behavior happened three times within an hour (between 10:30 and 11:30). For context, we had already arranged a 12:00 PM late check-out at the front desk during check-in. This lack of respect for guests' privacy completely ruined an otherwise pleasant stay.

Jan 19, 2025 · Yue L.

I want to take a moment to recognize the incredible service I received from Michala at Home2 Suites. I reached out to the hotel last minute to arrange accommodations for myself and a few employees, and Michala went above and beyond to assist us. Her kindness, professionalism, and understanding during a stressful time made all the difference. This area has been through so much following the recent catastrophic hurricane, and yet Michala’s dedication to her job and genuine care for her guests remains unwavering. It’s clear that she takes great pride in her work and holds both her role and her employer in the highest regard. Hearing her speak so positively about corporate and the team around her was truly inspiring. Michala is a rare gem in today’s workforce—someone who not only shows up but shines through even in the most challenging circumstances. Her commitment and heart are qualities that deserve to be celebrated. As to the establishment itself, One would naturally question what the condition of the place may be. I could not have been more wrong doing so. The rooms are beyond clean and comfortable. The lobby is warm and welcoming. Thank you, Michala, for making a difficult situation easier with your exceptional service. Steven A.

Jun 09, 2025 · Sunkies Point

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