Homewood Suites by Hilton Madison West ico

Homewood Suites by Hilton Madison West

Hotels Near Of MeWisconsinDane CountyMadisonCommerce Drive

479 Commerce Dr, Madison, WI 53719, USA

4.0

Decent hotel, I feel as though for an extended stay they only offer the bare minimum for accommodation. I.E/ (1)pot (1) pan. Pleasant stay quiet hotel with plenty of parking. Located in great area with plenty of shops and restaurants within a few minutes of walking or driving. I would stay again but would love to see them give more cookware given they have a kitchen area. Having to buy cookware for a stay takes away from the overall experience of my stay. Otherwise great hotel

Travis Billups
  • Overview
  • (608) 271-0600
  • www.hilton.com

Homewood Suites by Hilton Madison West Introduce

For many of us in Wisconsin, Madison is a hub for business, education, and entertainment. Whether you're in town for a long-term work project, relocating, or simply taking an extended vacation, a traditional hotel room often doesn't cut it. This is where an extended stay hotel like Homewood Suites by Hilton Madison West comes in. This hotel is specifically designed to make you feel more at home, offering a blend of hotel amenities with the added comfort and convenience of a residential-style suite. The idea behind Homewood Suites is to provide a place where you can live, work, and relax just as you would in your own home, but with the added benefits of hotel services. The suites come equipped with a kitchen, a separate living area, and plenty of space to spread out, which is a major advantage for anyone planning a stay of more than a few days. The atmosphere is generally quiet and comfortable, with a focus on providing a pleasant and hassle-free experience. However, it's also worth noting that guest experiences can be mixed. Some have found the hotel to be a great, quiet place to stay with excellent staff, while others have pointed out issues with room temperature, bedding comfort, and a perceived lack of security. This range of feedback is important for setting expectations. Overall, for those who value space, a kitchen, and a peaceful environment, Homewood Suites by Hilton Madison West remains a strong and popular choice, particularly for locals who understand the lay of the land and appreciate the benefits of a longer-term stay. Its popularity in the Madison area speaks to its ability to meet the needs of many different types of travelers.

The location of Homewood Suites by Hilton Madison West is a significant plus for both locals and out-of-state visitors. Situated at 479 Commerce Dr, Madison, WI 53719, USA, the hotel is in a prime spot on the west side of Madison. This area is known for its accessibility and proximity to a wide range of attractions and businesses. For those who need to get around, the hotel is just a few minutes away from numerous shops and restaurants, many of which are within walking distance or a short drive. You’ll find everything from casual dining to popular chains and local eateries nearby, including the renowned Greenway Station shopping center and West Towne Mall. This proximity to dining and retail is a huge convenience, especially for extended stay guests who want to be able to cook some meals in their suite but also have the option to eat out. The hotel's location also makes it a great home base for business travelers, as it is within a short drive of major employers like Epic Systems and Exact Sciences Corp. For those visiting the University of Wisconsin-Madison, the campus is only about 15 minutes away, and downtown Madison is easily reachable in about 20 minutes. This balance of being close to the action without being in the middle of a busy urban center is perfect for extended stays, offering both convenience and a sense of calm. The area also provides plenty of parking, which is a practical benefit that many guests have appreciated. This combination of a convenient, accessible location and a quiet, suburban feel makes Homewood Suites by Hilton Madison West an attractive option for anyone spending a significant amount of time in our capital city.

Services Offered:

  • Complimentary Hot Breakfast: A key service for an extended stay, a free hot breakfast is provided to help guests start their day right without the added cost and hassle of finding a morning meal elsewhere.

  • Evening Socials: The hotel hosts a free evening reception on Wednesdays, offering a chance to relax and socialize with other guests.

  • Indoor Pool and Hot Tub: Guests can unwind and relax in the indoor pool and hot tub, which is available for use from early morning until late in the evening.

  • Fitness Center: A 24-hour fitness center is on-site, equipped with various machines for those who wish to maintain their workout routine.

  • 24-Hour Business Center: For business travelers or those who need to work, a business center is available around the clock with computers and printing facilities.

  • Guest Laundry Facilities: The hotel provides 24-hour guest laundry services, which is a crucial amenity for anyone on a long-term stay.

  • Free Wi-Fi and Parking: Complimentary high-speed internet access is available in rooms and public areas, along with plenty of free on-site parking for guests.

  • Pet-Friendly: The hotel welcomes pets, although a non-refundable fee and certain restrictions apply, making it a viable option for those traveling with their furry companions.

Features / Highlights:

  • Spacious Suites with Kitchens: A primary highlight of Homewood Suites is the all-suite lodging, where each unit includes a full kitchen with a refrigerator, microwave, and dishwasher, as well as a separate living area.

  • Quiet and Peaceful Environment: Many guests praise the hotel for its quiet atmosphere, noting that it's easy to get a good night's sleep without being disturbed by loud neighbors or outside noise.

  • Pleasant and Attentive Staff: The staff is often described as friendly, helpful, and attentive, which significantly contributes to a positive guest experience.

  • Convenient Location: The hotel's location is a key feature, with numerous shops and restaurants within minutes, as well as easy access to major business centers and the University of Wisconsin-Madison.

  • Ample Parking: The hotel offers plenty of free on-site parking, which is a major convenience for guests, especially those with their own vehicles for an extended period.

  • Relaxing Common Areas: The lobby and other common areas are designed to be comfortable and inviting, with features like a fireplace that make them great places to relax or socialize.

Contact Information:

Address: 479 Commerce Dr, Madison, WI 53719, USA

Phone: (608) 271-0600

In conclusion, for those of us in Wisconsin planning a long-term stay in Madison, Homewood Suites by Hilton Madison West offers a compelling and practical alternative to a traditional hotel. Its extended stay model, which provides spacious suites with kitchens, is a significant draw for anyone who values the comfort and convenience of a home-like environment. The hotel's location on the west side of Madison is ideal, placing it near a plethora of dining and shopping options, as well as key business and educational centers. While some guests have had less-than-perfect experiences related to room comfort and a feeling of security in the parking lot, the consistent praise for the hotel's quiet nature, friendly staff, and convenient location highlights its core strengths. For a local person on a business trip, a family undergoing a home renovation, or a student's family visiting for an extended period, this hotel provides the necessary amenities and space to make a temporary stay feel much more manageable and comfortable. The availability of a kitchen, free breakfast, and on-site laundry facilities are all crucial benefits that truly set it apart. Ultimately, Homewood Suites by Hilton Madison West is a solid choice for those who need more than just a room—it’s a place to live, and for a temporary stay in our beautiful capital, it’s a perfect fit. It's a place that understands the unique needs of extended-stay guests and, for the most part, delivers on its promise of a comfortable, convenient, and welcoming environment.

Homewood Suites by Hilton Madison West Photos

Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4
Homewood Suites by Hilton Madison West 4

Homewood Suites by Hilton Madison West Location & Map

479 Commerce Dr, Madison, WI 53719, USA

Reviews

Decent hotel, I feel as though for an extended stay they only offer the bare minimum for accommodation. I.E/ (1)pot (1) pan. Pleasant stay quiet hotel with plenty of parking. Located in great area with plenty of shops and restaurants within a few minutes of walking or driving. I would stay again but would love to see them give more cookware given they have a kitchen area. Having to buy cookware for a stay takes away from the overall experience of my stay. Otherwise great hotel

Jul 12, 2025 · Travis Billups

Was not very pleased with hotel, moved our departure forward several hours just to leave. Room was very warm, hallways were hot and humid, beds were uncomfortable, only 2 complimentary bottles of water for a family of 4 as a Hilton honors member, couldn't hear myself think in the lobby with over 40 loud people in there. Lots of people loitering in the parking lot at dusk and early morning didn't feel my vehicle was very secure.

Jul 04, 2025 · Austin Sensenig

I love Hilton brands,being an employee to one is an added bonus. But this property was everything. My family and I booked here because it was closer to my grandmother. We came to celebrate her 85th birthday. We really enjoyed ourselves,and this wasn't the 1st time we stayed here. But this the 1st time that we were looked at differently,if u know what I mean. Which prompted me to ask the young lady that has an issue with us,how long has she been working here, because we had never seen her the last time,and she said only a month. Go figure,but I wish she could go back into customer service training or something, because working at the front desk,is a whole nother level of service and she failed miserably.

Jul 12, 2025 · Christie Lewis

Booked a stay for two nights here four months in advance. Four days before our stay, we were notified that no more rooms were available for us. Coldplay concert in town the same weekend. They overbooked and took the later higher rate reservation over ours. This happened to several other members in our group as well. Extremely unethical business practice! Hope you’re happy with the extra money from one weekend over long term customer loyalty.

Jul 16, 2025 · Jason Jerabek

Horrifying Bed Bug Experience & Terrible Customer Service — Still Waiting for Accountability I don’t usually leave reviews, especially not long ones like this, but I feel morally obligated to share what happened to me and my daughter during our recent extended stay at Homewood Suites by Hilton – 479 Commerce Dr, Madison, WI (May 16–31, 2025). This was, without a doubt, the worst hotel experience I’ve ever had and I’ve traveled extensively and stayed in hundreds of hotels over the years. We booked this hotel for two weeks while my daughter finished her school year before a cross-country move. Everything seemed fine until the very last morning, June 1st, at 5:30 AM, when I found a live bed bug crawling across my pillow. I caught it with tweezers and placed it in a sandwich bag, immediately taking it to the front desk. The overnight attendant was kind and apologetic but informed me that maintenance wouldn’t be in until 7:30 AM to confirm it. In the meantime, I was absolutely panicked. I had to clean and pack all of our belongings without knowing how far the infestation had gone. We had been there for two weeks, living out of the room with visits from friends and family, and now I had no idea what might have been exposed. At around 7:40 AM, I called the front desk to follow up. That’s when things took a shocking turn for the worse. The woman who answered, Abby (who apparently only works Sundays), had a disgustingly rude and dismissive attitude. I was visibly shaken and trying to ask what the next steps were — but she told me to “stop talking” and acted as if I was the problem. Instead of offering a solution, she belittled me, had zero empathy, and acted like I brought the bed bugs with me. Then came Aaron, who showed up wearing sunglasses inside at 10 AM, acting completely detached. He offered no comfort or real help. I was eventually told I couldn’t switch rooms because I could “spread the infestation,” and that I had to leave the hotel that day. Keep in mind: I had just paid for another night (due to them checking me out and back in) — yet I was kicked out of the same room I never left. Their “resolution”? A refund for only the last night (not the full stay — because I had “checked out and back in”) $20 in quarters to wash all of our belongings at a laundromat No help or reimbursement for the fact that I may now need to pay for extermination services elsewhere No acknowledgment of what this has cost me emotionally, mentally, and logistically No support, no escalation to management, and no follow-up Eventually, we were begrudgingly moved to another room (without our belongings, which remained quarantined), and granted one additional free night — a bare minimum gesture considering the circumstances. I have photo and video evidence of the bed bug and the condition of the room. I kept detailed notes. I acted responsibly and respectfully throughout this ordeal. What I received in return was poor communication, horrific customer service, and the deep violation that comes from sleeping unknowingly with pests for two weeks. I’m still left uncertain whether they’ve spread to our possessions or worse — our new home. This is not how you treat paying guests, let alone long-term ones. I am actively seeking further compensation and accountability from Hilton corporate, because what happened to me is not just unacceptable — it’s inhumane.

Jun 02, 2025 · Shyelle Aikens

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