Hotel at Batavia Downs ico

Hotel at Batavia Downs

Hotels Near Of MeNew YorkGenesee CountyBataviaPark Road

8319 Park Rd, Batavia, NY 14020, USA

4.0

Not only have I stayed here several times. My parents absolutely love this place. I had the pleasure of working there for weeks. I can assure you everyone there will try their best to help you anyway they can. They have an incredible leadership team and their front desk staff is absolutely top notch. I’ve seen firsthand those ladies break their backs to try and help. Absolutely recommend the stay. Get the taco eggs if they have them.

Michael Emery
  • Overview
  • (585) 815-7000
  • thehotelatbataviadowns.com

Hotel at Batavia Downs Introduce

For those seeking an exceptional stay experience within the "Hotels Near Of Me" category in Batavia, NY, the Hotel at Batavia Downs stands out as a prime choice. Located conveniently at 8319 Park Rd, Batavia, NY 14020, USA, this hotel offers a dynamic combination of comfortable lodging and thrilling entertainment, making it a multifaceted destination for a variety of travelers. You can reach them at (585) 815-7000 or +1 585-815-7000.

Environment and Ambiance

The Hotel at Batavia Downs is nestled within the larger Batavia Downs Gaming & Hotel complex, offering a lively and engaging environment. It provides a unique blend of hotel comfort with the excitement of a racetrack and video casino. The property itself is well-maintained and designed to provide a pleasant atmosphere. Many of the 84 luxury guest rooms and suites offer picturesque views overlooking the racetrack, adding a unique touch to your stay. The hotel is a 100% non-smoking property, ensuring a fresh and clean environment for all guests. Public areas, including the casino and restaurants, are generally well-kept and clean, contributing to a comfortable and inviting atmosphere. While some reviews mention the flooring in certain areas might feel "cheap and loud," the overall impression is one of a well-regarded and enjoyable establishment. The ambiance strikes a balance between a relaxed hotel stay and the energetic buzz of a gaming and entertainment venue.

Exceptional Services

Hotel at Batavia Downs prides itself on its commitment to guest satisfaction, highlighted by its exceptional service. Many guests consistently commend the staff for their friendliness, helpfulness, and professional demeanor. The front desk staff, in particular, has been noted as "absolutely top notch," going above and beyond to assist guests. Services include a 24-hour front desk, ensuring assistance is always available. The hotel offers daily housekeeping, ensuring rooms are always clean and comfortable. For business travelers, meeting rooms are available, and the hotel provides complimentary high-speed internet access throughout the property, including in guest rooms. Valet parking is also available for added convenience. The hotel is also committed to accessibility, with features like wheelchair access to common and public areas, accessible elevators, roll-in showers, lowered sinks, and toilets with grab rails, demonstrating an effort to accommodate all guests.

Key Features and Amenities

The Hotel at Batavia Downs is packed with features designed to enhance your stay. A standout feature is the complimentary hot breakfast offered daily to all guests. This breakfast is frequently praised in reviews for its quality and variety, often exceeding expectations compared to other hotel breakfasts. Guests have specifically mentioned "taco eggs" as a highly recommended item when available.

Beyond breakfast, the hotel is directly connected to Batavia Downs Gaming, offering over 900 gaming machines for those looking to try their luck. This integration provides a seamless "stay and play" experience. Guests often receive promotional offers, such as $10 in free play per guest per night, making the gaming experience even more appealing.

Dining options are plentiful, with four onsite restaurants catering to various tastes: Fortune's Italian Steakhouse, Labatt Blue Zone at 34 Rush, Homestretch Grill, and the Clubhouse and Rail Bar. These options range from relaxed sports bar atmospheres to finer dining, with the Clubhouse and Rail Bar offering a prime view of the racetrack. Room service is also available during limited hours.

The guest rooms themselves are well-appointed, featuring luxurious bed sets with Pacific Coast feather down pillows and high-thread-count sheets. Each room includes environmentally friendly Green Natura bath amenities, an in-room safe, a desk, a refrigerator, a coffee/tea maker, and a 42-inch flat-screen TV with cable channels. Some rooms feature balconies, and soundproofed rooms are available, ensuring a peaceful night's rest. Free cribs/infant beds are available upon request for families.

Promotional Information and Special Offers

As part of the "Hotels Near Of Me" experience, the Hotel at Batavia Downs frequently provides promotions that can significantly enhance the value of your stay. Beyond the standard complimentary $10 free play per guest per night, the integrated gaming facility at Batavia Downs Gaming & Hotel offers a variety of ongoing promotions. These can include daily hot seat drawings for free play, special discounts for seniors on "Forever Young Mondays," and points-based rewards. Guests can also look out for seasonal or holiday deals, and partnerships that may offer bundled packages, such as free play, Tops cards, and cocktails, as mentioned in one customer review that resulted in a very low cost to stay. It's advisable to check their official website or inquire directly about current promotions to maximize your savings and experience. The hotel also hosts concerts and special events year-round, adding another layer of entertainment for guests.

Location and Accessibility

Situated at 8319 Park Rd, Batavia, NY 14020, USA, the hotel offers free onsite self-parking. Its location makes it a convenient stop for travelers, particularly those interested in combining their stay with entertainment. The hotel is approximately 1.2 miles from the center of Batavia. For those arriving by air, Buffalo Niagara International Airport (BUF) is about 27 miles west, and Greater Rochester International Airport (ROC) is roughly 28.5 miles northeast. While the hotel offers ample entertainment on-site, it also serves as a good base for exploring the local area.

Customer Testimonials

Customer reviews consistently highlight the positive aspects of staying at Hotel at Batavia Downs. Guests frequently praise the welcoming and attentive staff, with one reviewer stating, "I can assure you everyone there will try their best to help you anyway they can." The complimentary breakfast often receives high marks, described as "fantastic" and exceeding expectations. The value for money, especially when taking advantage of promotional deals, is another recurring theme. The comfort of the beds and cleanliness of the rooms are also frequently mentioned. While some minor concerns about room aesthetics or noise from shared flooring may appear, the overwhelming sentiment from guests is positive, with many expressing a desire to return for future stays.

In conclusion, Hotel at Batavia Downs offers a compelling option within the "Hotels Near Of Me" category for anyone visiting Batavia, NY. Its combination of comfortable and well-appointed rooms, a wide array of services, a vibrant gaming and entertainment complex, and dedicated staff ensures a memorable and enjoyable stay.

Hotel at Batavia Downs Photos

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Hotel at Batavia Downs Location

Hotel at Batavia Downs

8319 Park Rd, Batavia, NY 14020, USA

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Reviews

Not only have I stayed here several times. My parents absolutely love this place. I had the pleasure of working there for weeks. I can assure you everyone there will try their best to help you anyway they can. They have an incredible leadership team and their front desk staff is absolutely top notch. I’ve seen firsthand those ladies break their backs to try and help. Absolutely recommend the stay. Get the taco eggs if they have them.

May 19, 2025 · Michael Emery

I read a lot of reviews and have to say that people need to grow up. One accurate portion of another review mentioned the cheap flooring and noise. Yes, the flooring is cheap and loud. Easy to fix. Otherwise the place is fantastic. We got a deal with free play, a Tops card and cocktails that made our cost to stay very low. We played slots all night, ate well, slept well and had a good breakfast. Speaking of breakfast, it exceeds most hotel breakfast I have experienced. Stay and play!

Mar 06, 2025 · A Robbins

My husband and myself have stayed at a few casino hotels. This has got to be my favorite one to stay at. It's cheaper (or free if you gamble enough) to stay Monday through Thursday. The stay includes a breakfast that is one of the best ones I've had. The staff is wonderful & friendly and always out there cleaning and refreshing food items. They are constantly changing up the food choices also. When they have the quiche don't miss it. That's my favorite. The rooms are clean and comfortable. Trackside is my favorite to watch the horses practicing around the track.

Mar 04, 2025 · Rob B

Met friends at Batavia Downs Saturday 1/25. Planned on just staying to watch some simulcasting horse racing at Gulf Stream and Aqueduct. We were having such a great time that we ended up getting a room. The service was top notch. Shout out to Jackie and Rachael working the front desk, the upstairs bartender made great drinks and made sure we were taken care of. We will be back!

Jan 31, 2025 · Debra Ruggio

I booked a room for a birthday, we checked in later that normal time, but our room was nice but it was not clean. The shower had hair everywhere. So i did go to the front desk and they did have some one come clean it. But then we started looking the floors were dirty, looked like they were not swept prior to us coming as there was food on the floor. Then there was sticky stuff on the floor. So i assume it never got mopped either. We stayed until the casino closed, then we just checked out and went home. I called earlier the next morning to make sure they received my room keys as nobody was at the front desk upon leaving. The lady said she would make sure she marked it that we checked out, but never even asked how our stay was so i was a little disappointed.

Mar 02, 2025 · Brandy Wyant

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