Hotel Riu Plaza Manhattan Times Square

During my stay at Hotel Riu Plaza, I was impressed by the combination of luxury, modernity, and excellent service. The hotel's prime location made it easy to access local attractions, and the welcoming atmosphere in the lobby set a positive tone for my visit. Check-in was smooth and efficient, and the staff made me feel right at home. The room was spacious, clean, and well-appointed with modern amenities, including a comfortable bed, a large flat-screen TV, and a well-stocked minibar. The bathroom was spotless, featuring premium toiletries and fluffy towels. It was clear that great attention had been given to guest comfort. Dining at the hotel was a highlight, with a wide variety of delicious options. The breakfast buffet, in particular, offered a great selection of fresh fruits, pastries, and hot dishes. The dining staff were friendly and attentive, making each meal enjoyable. The hotel also had excellent amenities, including a fitness center and spacious meeting rooms. The staff were professional, helpful, and attentive throughout my stay, ensuring that everything went smoothly. Overall, my experience at Hotel Riu Plaza was highly positive, and I would definitely recommend it to both business and leisure travelers.

On our first day of staying here, we noticed three different colored happy faces with times inside the elevator. Soon, we learned that if you are not calling for an elevator at 6:30AM, you will not get off your hotel floor. Each day that we stayed there only one elevator was going down to the lobby out of three total. You can imagine how packed it was. Luckily, we stayed on the 10th floor so after 30 minutes waiting to get an elevator we would end up taking the stairs. You have to go back down to the lobby to take a different elevator back up to the fifth floor for breakfast. The line was extremely long each day, so while we chose this place for breakfast being included..........we never got to experience it. We couldn't even get off our hotel floor!!! The location is great and the room was fine. The front desk staff was rude. I wish I got the name of one of the guys and spoke to a manager for how he treated myself and my family. I would honestly not stay here again as there are so many other choices. We almost checked out and stayed elsewhere. I hope that if you choose to stay here that you are able to get off your hotel floor in a reasonable amount of time if they chose to run more than one elevator in the mornings. Update: I see the manager has responded. While everything sounds nice it doesn’t take away from the fact that we could not get off of the tenth floor down to the lobby. One elevator was entirely full every time it stopped on our floor for thirty minutes of waiting. That is a problem.

Loved this hotel! Great location, beautiful interior and rooms. Staff was very friendly, and even allowed an early check in. So clean!! Hotel smelled good too. Breakfast had a huge variety of choices. The elevators get a little clogged up in the mornings but that’s the only small issue. Would stay here again! Oh you will get charged 50 refundable deposit per night and 30 service fee when you get there in addition to the fees already paid.

Hotel Riu Plaza Manhattan Times Square is a 4-star hotel located in the heart of Midtown Manhattan, just steps away from Times Square and Broadway theaters. Guests consistently praise its prime location, modern facilities, and exceptional cleanliness. The hotel offers a variety of well-appointed rooms equipped with amenities such as flat-screen TVs and refrigerators. Guests can also enjoy on-site amenities like a restaurant, bar, fitness center, and business center. The complimentary breakfast buffet is frequently highlighted for its quality and variety, though it can become busy during peak times. Some guests have noted that the rooms may feel compact, and elevator wait times can be longer during high occupancy. Overall, the hotel provides a comfortable and convenient stay for both business and leisure travelers seeking to immerse themselves in the vibrant atmosphere of New York City.

Our experience at this hotel was fantastic. The location is unbeatable—you can be in Times Square in less than a minute on foot! From the moment we arrived, the receptionist who checked us in was incredibly friendly and explained everything perfectly. We had booked a family room with two king-size beds and a sofa bed. The beds were so large, and since one of our children is still small, we didn’t even need to open the sofa bed to be comfortable in the room. The breakfast buffet was excellent, and the dinners we had there on a couple of occasions were also very good. Overall, a great stay!