InTown Suites Extended Stay Anderson SC - Clemson University

For those in search of extended stay accommodation in Anderson, South Carolina, the InTown Suites Extended Stay Anderson SC - Clemson University presents itself as a budget-friendly option within the "Hotels Near Of Me" category. Located at 151 Civic Center Blvd, Anderson, SC 29625, USA, this hotel is designed to cater to guests requiring longer-term lodging, offering apartment-style amenities for a more self-sufficient stay.

The hotel's location is generally considered convenient, situated near the Anderson Civic Center (about a 7-minute walk) and Anderson Mall (an 11-minute walk). It also provides relatively easy access to Anderson University and is about 13-15 miles from Clemson University, making it a viable option for visitors to these institutions. However, the internal environment and cleanliness of the property are subjects of highly contrasting guest experiences. One recent review praises a significant turnaround in the property, highlighting an improved atmosphere where one can "walk around without being " and "go to your room without holler at you," suggesting previous issues with loitering or a less secure environment. This implies a recent positive shift in management and overall ambiance, specifically crediting "Miss Lisa" for turning the place around and enhancing security. Conversely, an extremely critical review describes the place as having severe issues with "aggressive bed bugs" and "German roaches," claiming it was uninhabitable. This stark difference indicates that while efforts may be underway to improve the property, some guests still encounter significant cleanliness and pest control challenges. The hotel's structure likely consists of exterior-corridor rooms, typical for extended stay properties, which can sometimes contribute to varying noise levels or a sense of security depending on the area of the building.

InTown Suites Extended Stay Anderson SC - Clemson University aims to provide a range of services and features that are suitable for extended stays, focusing on convenience and self-sufficiency:

• All-Suite Accommodation with Kitchenettes: A key feature for extended stays, all rooms are suites equipped with kitchenettes. These typically include a full-sized refrigerator, two-burner stovetop, and a microwave, allowing guests to prepare their own meals. While some sources mention fully equipped kitchens, it's prudent for guests to verify the presence of cookware and utensils, as some past reviews indicated that the kitchen might lack these, requiring guests to bring their own. Some "Premium" suites are advertised as being fully renovated with new appliances, cabinets, and upgraded bedding, indicating varying levels of room quality. Other suite types include "Upgraded" and "Traditional" to fit different budgets.
• Connectivity: Super high-speed wireless internet is advertised as available in all suites. Some sources also mention basic WiFi for a surcharge, so it's advisable to confirm the exact internet access details upon booking. HD TVs with expanded premium channels like SHOWTIME are also provided.
• Laundry Facilities: On-site 24-hour coin-operated laundry facilities are available, which is a crucial amenity for extended stay guests.
• Free Parking: Complimentary self-parking is provided on-site, offering convenience for guests with vehicles. Space for larger vehicles might also be available.
• Pet-Friendly Policy: While some older sources indicated that pets are not allowed, newer information, including InTown Suites' direct website, confirms that the property is pet-friendly. It typically allows two pets (dogs or cats) up to 75 lbs, with a non-refundable fee (e.g., $75 for 1-4 nights, $125 for 5+ nights). Guests should confirm the current pet policy directly with the hotel.
• Housekeeping: Weekly housekeeping service is provided, which is standard for extended stay properties, unlike daily service in traditional hotels.
• Accessibility: The hotel offers accessible rooms with features like adapted baths, lowered sinks, and toilets with grab rails, and is wheelchair accessible.
• Limited Front Desk Hours: It's important to note that the front desk typically operates with limited hours, often Monday - Saturday from 11:00 AM to 6:00 PM or 7:00 PM. Guests arriving outside these hours or on Sundays should contact the property in advance for special check-in instructions, as keys and paperwork might be left with a courtesy officer.
• Outdoor Pool: Some sources mention an outdoor pool, suggesting a seasonal amenity for relaxation.

Customer service at InTown Suites Extended Stay Anderson SC - Clemson University appears to be the most impactful and polarizing aspect of guest experience. One recent guest offered effusive praise for "Miss Lisa," describing her as a "god sent to this property" who has "really turned this place around" by "pretty much handling everything around here to secure us." This highlights an individual's significant positive impact on guest perception and safety. This suggests a dedicated and effective management presence that is actively working to improve the property and address guest concerns, leading to a feeling of being "much better" and "thankful." This positive feedback suggests a high level of attentiveness and a genuine effort to foster a welcoming environment for guests, particularly those on longer stays who seek a sense of community or security.

However, the extremely negative review speaks of a complete breakdown in service and conditions, describing staff as aware of severe pest infestations ("They know about this, they have to see it whenever if ever they change the bed sheets") and charging "hundreds of dollars for this mess" while knowing "they would not spend one night in this place themselves." This indicates a profound disconnect and a failure to address critical issues for some guests, leading to feelings of "upright fraud." The recommendation to "letting the health department know about this place" underscores the severity of the alleged conditions. This stark contrast in reviews suggests that while significant improvements are being made or championed by certain staff members, the hotel may still struggle with consistent implementation of cleanliness and guest satisfaction standards across all rooms and experiences.

Promotional information for InTown Suites Extended Stay Anderson SC - Clemson University would likely focus on its value proposition for longer stays. It would highlight the affordable weekly or monthly rates, the convenience of in-room kitchenettes for self-catering, and the complimentary amenities such as free parking and WiFi. The availability of on-site laundry facilities is another key selling point. The hotel would likely market itself to corporate travelers on assignments, individuals relocating, or those needing temporary housing near Clemson University or Anderson University. The presence of recently renovated "Premium" suites would also be a promotional highlight, aiming to attract guests looking for a more updated experience. Based on the positive review, efforts to improve security and the overall atmosphere under new management, exemplified by "Miss Lisa," could also be a strong promotional angle, emphasizing a commitment to guest well-being and a changing environment for the better. However, potential guests are strongly advised to consider the highly varied feedback, especially regarding cleanliness and pest control, and perhaps inquire directly about the condition of specific rooms or recent pest management efforts, particularly given the severity of some reported issues. For reservations or inquiries, you can contact InTown Suites Extended Stay Anderson SC - Clemson University at (888) 882-0497 or +1 888-882-0497.