InTown Suites Extended Stay Atlanta GA - Indian Trail

For individuals seeking "Hotels Near Of Me" for extended stays in the Norcross, Georgia area, InTown Suites Extended Stay Atlanta GA - Indian Trail presents itself as a potential option. Situated at 1990 Willow Trail Pkwy, Norcross, GA 30093, USA, this property is part of a chain specializing in providing furnished, apartment-style accommodations for guests requiring lodging for longer durations, typically on a weekly or monthly basis. This model caters to a specific clientele, including business professionals on temporary assignments, individuals relocating, or anyone needing a budget-friendly temporary home.

InTown Suites Extended Stay Atlanta GA - Indian Trail can be contacted directly for inquiries and reservations at (888) 882-0843 or +1 888-882-0843. The hotel focuses on providing the essential amenities for a self-sufficient extended stay, aiming to offer a more convenient and cost-effective alternative to traditional hotels for prolonged visits.

The environment of InTown Suites Extended Stay Atlanta GA - Indian Trail, consistent with many budget extended-stay properties, is centered around functionality. The ambiance is designed to be utilitarian, focusing on providing a basic living space rather than a luxurious experience. It is important for potential guests to set their expectations accordingly. The property is located in a commercial area, which offers practical access to local amenities and transportation routes, a significant advantage for guests staying for an extended period.

A primary feature of InTown Suites Extended Stay Atlanta GA - Indian Trail is its apartment-style suites, each equipped with an in-room kitchen. This is a crucial element for extended stays, empowering guests to prepare their own meals, which can lead to considerable cost savings compared to dining out frequently. The kitchens typically include a full-size refrigerator, a two-burner stovetop, and a microwave. This setup provides a sense of self-sufficiency, appealing to those who prefer to manage their own food and beverage needs. Some suites may also include a separate dining area.

Beyond the kitchen facilities, the suites are generally furnished with standard amenities essential for a comfortable long-term stay. Guests can expect a flat-screen TV, often with premium satellite channels, for in-room entertainment. While basic internet access might be available, high-speed Wi-Fi is typically offered for an additional daily fee (reportedly around $2 per night). Rooms are equipped with air conditioning and heating, ensuring comfort in varying weather conditions. The hotel offers different suite types, including "Traditional," "Upgraded," and "Premium" options. "Premium" suites are described as fully renovated with new kitchens, stylish furniture, larger HDTVs (up to 49 inches), and faster Wi-Fi, offering a more modern aesthetic and enhanced features. Other suites may include new bedding, storage bed frames, built-in closets, and additional bathroom storage. Free local and long-distance calls are also typically offered.

In terms of services, weekly housekeeping is typically provided to maintain the cleanliness of the suites during long stays. On-site guest laundry facilities are available, which is a critical amenity for individuals staying for weeks or months. Vending machines and ATM/banking services are also generally on-site for convenience. The front desk operates during specific hours, generally Monday through Saturday from 11:00 AM to 6:00 PM, and does not usually offer after-hours check-in. This limited front desk availability is an important detail for guests planning their arrival and needing assistance. Free self-parking is usually provided on-site. It's important to note that InTown Suites Extended Stay Atlanta GA - Indian Trail generally maintains a strict "no pets" policy, with exceptions made only for service animals.

The hotel's location at 1990 Willow Trail Pkwy is convenient for accessing various parts of Norcross and the wider Atlanta metropolitan area. It is situated in a commercial area with proximity to several shopping centers, restaurants, and business parks. Nearby points of interest include Malibu Grand Prix (approximately a 3-minute drive), Global Mall (approximately a 4-minute drive), and Gwinnett Place Mall (approximately a 6-minute drive), North Atlanta Trade Center, Gwinnett Technology and Business Park, and Corinthian College. The hotel's location provides relatively easy access to major roadways, facilitating commutes to other parts of Atlanta. The proximity to Interstate 85 is beneficial for travel. Hartsfield-Jackson Atlanta International Airport (ATL) is approximately 25 miles away, a drive that typically takes around 50 minutes.

Customer reviews for InTown Suites Extended Stay Atlanta GA - Indian Trail present a stark contrast, offering both positive and significantly negative feedback. On one hand, the hotel has received appreciation for its community engagement, as evidenced by a review from "Our Kind of Community" expressing gratitude for the hotel's support for a Valentine's Day outreach in 2025, highlighting the team's kindness and flexibility. This suggests a positive relationship with local community initiatives. Some guests may find the essential amenities sufficient for their needs, particularly the in-room kitchens, and report quiet and safe stays.

However, a detailed negative review outlines serious concerns regarding cleanliness, maintenance, and customer service. Issues reported include the presence of roaches (dead and alive), severe cleanliness problems (unmopped floors, trash under furniture, hair everywhere, and even a used condom found), and an overpowering, unpleasant smell in the room. The lack of hot water was also a significant complaint. Furthermore, this review criticizes the property management, specifically mentioning an unprofessional interaction with a front desk manager, Troy, who reportedly ignored concerns, refused to provide a full name, and even called the police during a dispute over a refund for the "horrendous conditions." The reviewer also highlighted an "utterly intolerable" atmosphere due to loud neighbors and disturbances, including police intervention for fighting at 2 AM. Other recurring complaints from various sources include limited provisions (e.g., only one towel and washcloth provided for the entire stay, and no toilet paper provided at all) and non-working elevators, which caused significant inconvenience for guests with mobility issues or medical emergencies. These varied accounts suggest a highly inconsistent guest experience, with a significant risk of encountering severe deficiencies. Some reviews also explicitly state that there is "no refund if you want to leave after noticing all these problems."

From a promotional standpoint, InTown Suites frequently promotes its affordable weekly and monthly rates as a key benefit, positioning itself as a cost-effective solution for longer stays. They often emphasize the convenience of in-room kitchens, super-fast Wi-Fi (though often for a fee), and a "Triple Checked Clean" standard, despite some reviews contradicting this. Guests are encouraged to visit the official InTown Suites website for the latest weekly offers, special discounts, and availability specific to the Indian Trail location. Direct booking might provide access to the best rates or loyalty program benefits. For example, some online sources indicate monthly rates starting from $1,256, which includes mandatory fees, or weekly rates starting from $229. A refundable damage deposit of $50 per stay is typically required upon arrival, collected by credit card, and guests must be at least 21 years old to check in. Safety features on-site include carbon monoxide detectors, fire extinguishers, and smoke detectors.

In conclusion, InTown Suites Extended Stay Atlanta GA - Indian Trail offers a basic, budget-oriented extended-stay option with the core advantage of in-room kitchens. While some aspects, such as community engagement and the fundamental concept of affordable long-term lodging, are positive, potential guests must be fully aware of the significant and concerning issues reported by other customers regarding cleanliness, maintenance, and customer service. For those considering this property under the "Hotels Near Of Me" category for a long-term stay, it is crucial to temper expectations, thoroughly inspect the room upon arrival, and be prepared for potential challenges based on the highly varied feedback available online. Verification of all policies, including those regarding refunds and amenities, is strongly advised before booking.