Hotels Near Of MeGeorgiaGwinnett CountyNorcrossGwinnett VillageWillow Trail Parkway
1950 Willow Trail Pkwy, Norcross, GA 30093, USA
This isn’t my first time renting a room from Intowne Suites-Willow Trail. I got my room 3 months ago and haven’t had any issues. The bed isn’t big guy friendly but I fall asleep instantly upon laying down. The service here is always peaceful and helpful, whenever in need they were there to assist. Thank you to the entire staff.
For individuals in the Norcross, Georgia area searching for "Hotels Near Of Me" with extended stay capabilities, InTown Suites Extended Stay Atlanta GA - Willow Trail offers a practical solution. Situated at 1950 Willow Trail Pkwy, Norcross, GA 30093, USA, this property is designed to cater to guests needing accommodations for longer periods, typically on a weekly or monthly basis, providing a more apartment-like experience than a traditional hotel. This makes it an ideal choice for business travelers on assignment, individuals relocating and needing temporary housing, or anyone seeking a more affordable and convenient alternative to a standard hotel for longer durations.
InTown Suites is a well-established brand specializing in extended stay lodging, and the Willow Trail location embodies its core offerings. For direct inquiries and reservations, the hotel can be reached at (888) 882-0453 or +1 888-882-0453. The hotel’s operations focus on providing essential amenities that support self-sufficiency for guests during their prolonged stays.
The environment at InTown Suites Extended Stay Atlanta GA - Willow Trail is primarily geared towards functionality and practicality. It is a budget-friendly extended stay option, meaning guests should anticipate an informal and utilitarian atmosphere rather than luxury accommodations. The property aims to offer a comfortable living space for guests who need a temporary home, often for weeks or months at a time. Like many properties in its category, the overall ambiance can be varied, and expectations should be set accordingly, prioritizing the convenience of in-room facilities over opulent surroundings. The hotel is located in a commercial area, offering accessibility to various local businesses and transportation routes, which is a key aspect for extended stay guests.
A defining feature of InTown Suites Extended Stay Atlanta GA - Willow Trail is its apartment-style suites. Each suite is designed to be fully furnished, with a particular emphasis on the in-room kitchen. This is a significant advantage for guests on extended stays, as it allows them to prepare their own meals, thereby offering substantial cost savings compared to eating out for every meal. The kitchens typically include a full-size refrigerator, a two-burner stovetop, and a microwave. Some suites also offer a dining area, further enhancing the "home away from home" experience.
Beyond the kitchen, the suites are equipped with standard amenities crucial for a comfortable long-term stay. Guests can expect a flat-screen TV with premium cable channels, providing entertainment options. High-speed wireless internet access is generally available, though sometimes for an additional fee, enabling guests to stay connected for work, school, or leisure. Rooms are air-conditioned for comfort. Depending on the specific suite type (Traditional, Upgraded, or Premium), guests may find additional features such as upgraded bedding, built-in closets, bathroom vanities with medicine cabinets, and more storage solutions. Premium suites, in particular, are noted for being fully renovated with new kitchens, stylish furniture, larger HDTVs (up to 49 inches), and faster Wi-Fi, offering a more modern and enhanced experience.
In terms of services, weekly housekeeping is typically provided, helping to maintain the cleanliness and order of the living spaces for longer-term residents. For guest convenience, on-site laundry facilities are available, which is an essential service for anyone staying for an extended period. The front desk operates during specific hours, generally Monday through Saturday from 11:00 AM to 7:00 PM, and typically does not offer after-hours check-in. This is an important detail for guests planning their arrival. While free self-parking is generally offered, it is always advisable to confirm any associated fees or availability upon booking. It is also important to note that InTown Suites Extended Stay Atlanta GA - Willow Trail generally has a strict "no pets" policy, with the exception of service animals.
The hotel's location at 1950 Willow Trail Pkwy places it conveniently near various points of interest in Norcross. It is situated in a shopping district, offering access to retail and dining options. Major thoroughfares are easily accessible, providing connections to the broader Atlanta metropolitan area, which is beneficial for those commuting to work or exploring the region. Nearby attractions and business hubs may include Gwinnett Technology and Business Park, Corinthian College, North Atlanta Trade Center, Greater Atlanta Christian School, Venture Points, and Global Mall, catering to both leisure and business travelers. The proximity to Interstate 85 also simplifies travel to and from other parts of Atlanta, including Hartsfield-Jackson Atlanta International Airport (ATL), which is approximately a 25-mile or 50-minute drive.
Customer reviews offer a mixed perspective on the InTown Suites Extended Stay Atlanta GA - Willow Trail. Some guests report positive long-term experiences, praising the overall peace and helpfulness of the staff, indicating that for some, it serves its purpose as a reliable, extended stay option. One reviewer mentioned staying for three months without issues and appreciated the responsive assistance from the staff, stating, "The service here is always peaceful and helpful, whenever in need they were there to assist. Thank you to the entire staff." This suggests that when the hotel operates as intended, it can provide a satisfactory and functional temporary living solution.
However, other reviews highlight significant concerns that potential guests should be aware of. Issues frequently mentioned include unpleasant odors in rooms, lack of hot water, discrepancies in advertised pricing versus actual charges, and disruptive noise from neighbors, indicating potential inconsistencies in maintenance and guest experience. One particularly detailed negative review described an "overpowering, unpleasant smell" in the room, "no hot water," and a chaotic atmosphere with "incessantly loud" neighbors and "aggressive arguing and fighting." This reviewer also reported an unprofessional interaction with a front desk manager named Troy regarding a refund, which escalated to police intervention. These negative experiences suggest that while the concept of affordable extended stay is appealing, the execution and consistent delivery of quality service can be a concern for some guests. Transparency in pricing and effective conflict resolution are areas that require consistent attention to improve guest satisfaction.
From a promotional standpoint, InTown Suites regularly emphasizes its value proposition through affordable weekly and monthly rates, which can be significantly more economical than nightly hotel rates for longer stays. They often highlight the convenience of their fully equipped kitchens, the availability of super-fast Wi-Fi, and their "Triple Checked Clean" standard, aiming to reassure guests about cleanliness. Guests are encouraged to visit the official InTown Suites website for current weekly offers, special discounts, and availability specific to the Willow Trail location. Direct booking through their website may also offer loyalty program benefits or exclusive rates. Given the emphasis on long-term stays, any promotions that offer greater flexibility in booking or extended discount tiers would be particularly appealing to their target audience. A damage deposit of $50 per stay is typically required upon arrival, which is refunded upon check-out after property inspection. The minimum age for check-in is 21 years old.
In conclusion, InTown Suites Extended Stay Atlanta GA - Willow Trail caters to a specific market within the "Hotels Near Of Me" category – those seeking a practical, cost-effective, and self-sufficient living arrangement for an extended period in Norcross. While its furnished suites with in-room kitchens and on-site laundry facilities are definite advantages, potential guests should carefully weigh the varied experiences reported by previous visitors. Managing expectations regarding amenities and service consistency, and verifying all charges and policies upfront, will be key to a satisfactory stay at this extended stay property.
1950 Willow Trail Pkwy, Norcross, GA 30093, USA
Get directionsThis isn’t my first time renting a room from Intowne Suites-Willow Trail. I got my room 3 months ago and haven’t had any issues. The bed isn’t big guy friendly but I fall asleep instantly upon laying down. The service here is always peaceful and helpful, whenever in need they were there to assist. Thank you to the entire staff.
May 19, 2025 · rasheed freemanI paid for a peaceful, comfortable stay but what I got was absolute chaos from start to finish. I was charged a premium rate—well over the advertised weekly price of $309—and received nothing resembling the quality I expected. From the moment I entered my room, I was hit with an overpowering, unpleasant smell that made the space uninhabitable. To make matters worse, there was no hot water in my room, leaving me unable to settle in and relax. Basic necessities that I paid for were completely missing. The property management was, without a doubt, the biggest letdown. The front desk manager, Troy, refused to provide his last name and behaved in an utterly unprofessional manner. When I requested a refund for the horrendous conditions, he blatantly ignored my concerns, continuing to serve other customers as if I didn’t exist. Things escalated to the point where he called the police merely because I refused to leave the building without getting my money back. After an hour-long ordeal, the police eventually intervened and instructed them to refund me. Instead of handing me the money directly, Troy had the nerve to place it on the counter, forcing me to pick it up—and he handed over only $240 in $5 bills, an insult that went beyond petty. If that wasn’t enough, the overall atmosphere was utterly intolerable. The neighbors were incessantly loud, with chaos spilling into the hallways. Last night at 2am, I was abruptly awakened by aggressive arguing and fighting right next door, with police outside trying to restore some semblance of order. This was not the peaceful retreat I paid for. I paid for peace, not for a chaotic, disorganized environment filled with neglect, misleading pricing, and unresponsive management. I would caution anyone considering this property: if you value your sleep, safety, and sanity, steer clear. No one should have to endure this level of disruption and disrespect. Save your money and look elsewhere—you deserve far better. ⸻
Apr 14, 2025 · Nyah LewisRoaches out like they own the place. The bathroom door didn’t close and lock. The front door stayed opened enough to let wind thru. People hanging outside all day and night. Someone broke into my car, stole my personal belongings, and also broke the mirrors and window. It’s was horrible honestly. It could be so much better.
Apr 03, 2025 · Keyonana AllenRae is very understanding and manages the property well. She inspects the rooms and the staff keep the property very clean. I would recommend this place to anyone. If I could give them 10 stars I would!
Feb 07, 2025 · Doris TilleyMy Experience was Extremely Smooth the Manager MS RAEis very helpful and keeps the place in order! housekeepers are always on the job making sure I had what I needed! 5star service
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