Red Roof Inn Atlanta - Norcross ico

Red Roof Inn Atlanta - Norcross

Hotels Near Of MeGeorgiaGwinnett CountyNorcrossGwinnett VillageBrook Hollow Parkway

5171 Brook Hollow Pkwy, Norcross, GA 30071, USA

2.0

I recently stayed at this hotel and had a wonderful experience. From the moment I walked in, I was warmly welcomed by the front desk manager, Sam, whose greeting instantly made me feel like I was back in my hometown. His friendly attitude, professionalism, and quick service truly stood out and made my stay extra special. The hotel served all our needs whether for business, leisure, or just relaxing, it was a perfect fit. The only downside was the elevator, which had an unpleasant smell. However, that small issue was easily outweighed by the excellent customer service. Special thanks to Sam at the reception for his outstanding hospitality. I would definitely recommend this hotel and look forward to coming back.

Seshu Giri
  • Overview
  • (770) 448-8944
  • www.redroof.com

Red Roof Inn Atlanta - Norcross Introduce

For those searching "Hotels Near Of Me" in the Norcross, Georgia area, Red Roof Inn Atlanta - Norcross presents itself as a compelling option, offering a blend of comfort, convenience, and value. Located at 5171 Brook Hollow Pkwy, Norcross, GA 30071, USA, this hotel is easily accessible, situated just off Interstate 85 at Indian Trail Exit 101, making it a strategic choice for travelers looking for straightforward access to local attractions and routes.

Red Roof Inn Atlanta - Norcross is a budget-friendly establishment, designed to cater to a diverse range of guests, from business travelers to families and those simply seeking a relaxing getaway. The hotel prides itself on providing essential amenities and a friendly atmosphere without breaking the bank. Guests can reach the hotel by phone at (770) 448-8944 or +1 770-448-8944 for inquiries or reservations.

The hotel's environment is generally described as informal and modest, reflecting its focus on providing functional and comfortable stays. It features a three-story motor inn structure, with modern guest facilities. While the property opened in 1987, it underwent its most recent renovation in 2002 to maintain its standards and offer an updated experience. The atmosphere aims to be welcoming, with a lobby that provides a sense of warmth from the moment guests step inside.

One of the standout features of Red Roof Inn Atlanta - Norcross, as highlighted by numerous customer reviews, is its exceptional customer service. Many guests consistently praise the staff, particularly mentioning a front desk manager named Sam. His friendly attitude, professionalism, and quick service have created memorable experiences for visitors, with some remarking that he makes them feel "back in their hometown" or "like staying at home, not just a hotel." This personal touch and dedication to guest satisfaction are significant aspects of the hotel's service offerings, setting it apart for many who value genuine hospitality.

In terms of services and amenities, Red Roof Inn Atlanta - Norcross provides a range of features designed for convenience and a pleasant stay. All rooms come standard with complimentary wireless internet access (free in-room WiFi), allowing guests to stay connected effortlessly. Flat-screen TVs with cable channels are also included for in-room entertainment. Many rooms are equipped with microwaves and mini-fridges, providing added convenience for storing snacks or reheating meals. Some rooms also feature coffeemakers and ironing facilities. Private bathrooms typically include a shower/tub combination and complimentary toiletries.

Beyond the individual rooms, the hotel offers several general amenities to enhance the guest experience. A 24-hour front desk ensures that staff are always available to assist with check-ins, check-outs, and any other inquiries or requests guests may have. Laundry facilities are available on-site, which is a significant convenience, especially for longer stays. Guests can also find coffee and tea in a common area, perfect for a quick pick-me-up. A vending machine is also available for snacks and drinks. For those traveling with vehicles, self-parking is offered, though a surcharge may apply. Importantly, Red Roof Inn Atlanta - Norcross is a pet-friendly hotel, welcoming both cats and dogs (with a limit of two pets up to 80 lbs each per room, typically for an extra charge per night, with service animals exempt). This makes it an ideal choice for travelers who wish to bring their furry companions along.

The hotel's location is another key feature. Being just off Interstate 85, it provides easy access to various local attractions and business centers in Norcross and the greater Atlanta area. Nearby points of interest include Malibu Grand Prix, a popular spot for entertainment, and Global Mall. Shopping enthusiasts will appreciate its proximity to Gwinnett Place Mall. For those attending events or conferences, the North Atlanta Trade Center is a short drive away. Additionally, the hotel is approximately a 32-minute drive from Hartsfield-Jackson Atlanta International Airport (ATL), making it convenient for air travelers.

While the overall experience is positive, as with any hotel, there can be minor points for improvement. Some reviews have mentioned an unpleasant smell in the elevator, a small issue that guests generally found to be outweighed by the excellent customer service. It's worth noting that property conditions and cleanliness have received mixed reviews, although many guests emphasize clean and comfortable rooms, contrasting with some reports of maintenance needs in certain areas. The hotel is continually working to address these aspects to ensure a better stay for all guests.

From a promotional standpoint, Red Roof Inn, as a brand, often provides various deals and discounts that guests can take advantage of. These might include savings for AAA members, AARP members, government and military personnel, and senior travelers. Booking in advance can also lead to savings, often up to 15% or more, through their "Advance Purchase" rates. Additionally, joining the RediRewards loyalty program can unlock further discounts, sometimes up to 25%, and allow guests to earn points for their stays. It is advisable for prospective guests to check the official Red Roof Inn website or popular booking platforms for current promotions and special offers specific to the Red Roof Inn Atlanta - Norcross location, as these can vary seasonally or by booking channel.

In summary, Red Roof Inn Atlanta - Norcross offers a practical and hospitable accommodation choice for visitors to the Norcross area. Its strategic location, range of essential amenities, and most notably, its highly praised customer service, contribute to a positive guest experience. Despite being a budget-friendly option, the commitment of staff like Sam to making guests feel welcome and comfortable truly enhances the value proposition. For those looking for a reliable and welcoming place to stay when searching "Hotels Near Of Me" in Norcross, this Red Roof Inn stands as a strong contender.

Red Roof Inn Atlanta - Norcross Photos

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Red Roof Inn Atlanta - Norcross 5
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Red Roof Inn Atlanta - Norcross 5
Red Roof Inn Atlanta - Norcross 5
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Red Roof Inn Atlanta - Norcross 5
Red Roof Inn Atlanta - Norcross 5
Red Roof Inn Atlanta - Norcross 5

Red Roof Inn Atlanta - Norcross Location

Red Roof Inn Atlanta - Norcross

5171 Brook Hollow Pkwy, Norcross, GA 30071, USA

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Reviews

I recently stayed at this hotel and had a wonderful experience. From the moment I walked in, I was warmly welcomed by the front desk manager, Sam, whose greeting instantly made me feel like I was back in my hometown. His friendly attitude, professionalism, and quick service truly stood out and made my stay extra special. The hotel served all our needs whether for business, leisure, or just relaxing, it was a perfect fit. The only downside was the elevator, which had an unpleasant smell. However, that small issue was easily outweighed by the excellent customer service. Special thanks to Sam at the reception for his outstanding hospitality. I would definitely recommend this hotel and look forward to coming back.

Apr 04, 2025 · Seshu Giri

This is the best hotel I’ve stayed at in Norcross! The rooms are clean, quiet, and comfortable. But the best part of this hotel is Sam. He is super friendly, helpful, and always smiling. He really takes care of the guests and makes sure everyone feels welcome. Sam went above and beyond to help me during my stay. You can tell he loves his job and cares about people. Because of him, I felt like I was staying at home, not just a hotel. If you’re visiting Norcross, I highly recommend this place. And if you get to meet Sam, you’re lucky he’s the best!

Apr 04, 2025 · Venkata Dinesh Yarlagadda

I stayed for a week and experienced nothing but great service. I saw not one roach or any other kind of bug. The reviews I've read are not fair. This is a bargain hotel; if you're looking for swimming pools and fine dining, you'll need to pay more.

May 09, 2025 · Roger H

Do not stay here. For years I have chosen to never review unless I had positive things to say, so this is serious. I am a clean, quiet, and respectful paying guest to all of my hosts and always leave cash tips to mostly underwhelming housekeeping staffers. But Red Roof Norcross gives me no choice. This hotel’s employees have no concept of decency. They will invade your privacy without warning, take your personal property while you’re out working, and do nothing to make it right. I work oil and gas and have been living in 1 star hotels across the southeastern US for almost a decade and have learned to live with low expectations, bed bugs, filth, and noise. And never commented publicly in a negative way. You get what you pay for and I understand that. But the cavalier people here crossed multiple lines beyond the pale. They have no respect, no shame, and no honor. You can do better staying anywhere but here. They don’t deserve one penny from anyone.

Apr 04, 2025 · John Palmerton

Very nice and good rooms. Rooms are very clean staff is friendly in the heart of city everything you can find easily. I stay 1 week I really enjoy my stay.

May 12, 2025 · Sandip Vyas

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