Hotels Near Of MeGeorgiaGwinnett CountySuwaneeCelebration Drive
95 Celebration Dr, Suwanee, GA 30024, USA
Nicolette is a terrible “manager”. I called in regarding a charge that I DID NOT authorize. Nicolette placed me on hold and never returned. I then called back 4 times and got no answer. I was left with no choice but to drive 43mins to the location and discuss the unauthorized charge. Once my husband and I arrived to the hotel, we were immediately told we had to wait outside as they only allowed 1 party in the office at a time (it’s 50 degrees and lightly raining) when just the day before we were in that same office with other clients waiting to be assisted. Nicolette does not know how to resolve conflicting concerns. I will be sure to call corporate and make a formal complaint!!
When searching for "Hotels Near Of Me" with a focus on longer stays in the Suwanee, Georgia area, InTown Suites Extended Stay Atlanta GA - Suwanee, situated at 95 Celebration Dr, Suwanee, GA 30024, USA, is designed to cater to guests needing apartment-style accommodations for a week, a month, or even longer. This property focuses on providing essential amenities for self-sufficient living, often at a more budget-friendly rate compared to traditional hotels for extended periods.
The environment surrounding InTown Suites Extended Stay Atlanta GA - Suwanee is characteristic of a suburban commercial zone. Located on Celebration Drive, the hotel benefits from its proximity to major roads, facilitating access to business centers, local amenities, and entertainment options within Suwanee and the wider Gwinnett County area. Suwanee itself is a growing community, known for its parks, family-friendly atmosphere, and developing infrastructure. The general environment aims to be practical for extended stays, with the hotel typically featuring a modest exterior that prioritizes functionality over luxury. While the immediate vicinity might include other commercial establishments, guests can expect a relatively quiet setting for residential living. The property often features essential on-site facilities such as free self-parking, which is a significant convenience for guests staying for longer durations and requiring personal transportation.
The services at InTown Suites Extended Stay Atlanta GA - Suwanee are tailored for extended-stay guests. The front desk operates during limited hours, often from 11:00 AM to 6:00 PM Monday through Saturday, with the front desk being closed on Sundays. This is a common operational model for extended stay properties, focusing on efficiency for guests who are largely self-sufficient. Key services include weekly housekeeping, which provides a balance between maintaining cleanliness and offering guests privacy during their long-term stay. The property also offers on-site laundry facilities, a crucial amenity for extended-stay guests, allowing them to manage their personal laundry without leaving the premises. While a full-service restaurant is typically not available, the design of the rooms to include kitchens significantly reduces the need for external dining services. For inquiries and reservations, the hotel can be reached at (888) 882-0731 or via mobile at +1 888-882-0731.
A primary feature distinguishing InTown Suites Extended Stay Atlanta GA - Suwanee is its apartment-style suites, which come equipped with in-room kitchens. These kitchens typically include a refrigerator, stovetop, microwave, and a separate dining area, allowing guests the flexibility to prepare their own meals and save on dining expenses. This feature is a significant draw for individuals and families on extended assignments, relocations, or those simply seeking a more home-like environment. The suites are also furnished with comfortable bedding, a work desk, and a flat-screen TV, often with premium satellite channels, providing entertainment and a functional living space. Many suites also offer super-fast Wi-Fi, essential for both remote work and leisure. The property offers different suite types, including Traditional, Upgraded, and Premium Suites, with Premium Suites often featuring recent renovations such as upgraded bedding, new kitchen appliances and cabinets, and enhanced bathroom vanities. These renovations aim to provide a more modern and comfortable living experience.
Promotional information for InTown Suites Extended Stay Atlanta GA - Suwanee often highlights its budget-friendly weekly and monthly rates, positioning it as an affordable alternative to traditional hotels for longer stays. The emphasis is on the "comforts of home," with fully furnished apartment-style suites. Promotions frequently mention the convenience of an in-room kitchen, super-fast Wi-Fi, and expanded TV channels. The ability to "pay as you stay" with easy online renewals is also a common selling point, catering to the flexibility needs of extended-stay guests. The hotel promotes itself as a suitable option for various needs, including business travelers, those on vacation, or individuals undergoing relocation. Its location near local attractions like the Mall of Georgia and being approximately 30 miles north of Atlanta with easy access to I-85 is also used to attract guests. For the most current offers and specific suite details, direct contact with the hotel or checking their official website is advisable.
However, it is vital to provide an objective introduction by also incorporating customer feedback. Recent reviews for InTown Suites Extended Stay Atlanta GA - Suwanee indicate a mixed bag of experiences, with some significant concerns reported by guests. While one review praises "10/10 service" and notes a "very clean room" with a "swan left on the bed adding to the decor" and polite front office staff, other feedback points to serious issues. One customer detailed a highly negative experience involving an "unauthorized charge" and difficulty resolving the issue with the general manager, Nicolette. This guest reported being placed on hold and not called back, forcing a 43-minute drive to the hotel, and then being made to wait outside in cold, rainy weather despite having been in the office with other clients previously. The review describes the general manager's conduct as "rude," "arrogant," and unhelpful in conflict resolution, leading to a formal complaint to corporate. Such accounts suggest potential inconsistencies in customer service, particularly concerning financial matters and staff professionalism. Prospective guests seeking "Hotels Near Of Me" for an extended stay should consider both positive and negative feedback, and if specific concerns exist, it may be prudent to clarify hotel policies and procedures directly with the property before booking to ensure their expectations can be met.
95 Celebration Dr, Suwanee, GA 30024, USA
Get directionsNicolette is a terrible “manager”. I called in regarding a charge that I DID NOT authorize. Nicolette placed me on hold and never returned. I then called back 4 times and got no answer. I was left with no choice but to drive 43mins to the location and discuss the unauthorized charge. Once my husband and I arrived to the hotel, we were immediately told we had to wait outside as they only allowed 1 party in the office at a time (it’s 50 degrees and lightly raining) when just the day before we were in that same office with other clients waiting to be assisted. Nicolette does not know how to resolve conflicting concerns. I will be sure to call corporate and make a formal complaint!!
Mar 05, 2025 · Desiree Garnett10/10 service , room was very clean. Nikola had the place clean and cozy with a swan left on the bed adding to the decor! Front office staff is also very polite!
Feb 07, 2025 · chloe penlandRoom 213 has mold and roaches. Just letting everyone know. And no means for a refund on the room. Neighbor was yelling at 11pm about his hooker eating all his fish and shrimp.
Feb 23, 2025 · Devon BieniekI had to check out early due to the conditions. I arrived and it looked fairly clean but the microwave was absolutely filthy. There are burn marks all over the bathroom on the toilet, the sink, obviously someone used to smoke in there. I couldn't rid the room of the smell of smoke either. I saw roaches. The rooms are not ventilated at all, my towels and washcloth after a shower did not dry for the short time I stayed there. Not to mention I got my confirmation email stating arrival time is from 11-7PM, I go there after work to check in and the front desk lady says she canceled my reservation because they close at 6. I asked her why she didn't try to reach me because I was working, she shouldn't have just canceled it. It was resolved but maybe your site shouldn't send out emails with false arrival times because the lady had no idea it did that and said I must have booked through a third party, which I did not. You wouldn't feel safe staying here unfortunately either.
Jul 03, 2024 · Nikole DillardThe room that I'm currently in smells really old. Although they have big screen TV the room itself is not to up to par. It smells old, there are roaches, the microwave was dirty when I moved in the floor is nasty. U can't wake barefoot because it turns your feet black. It needs a good scrubbing an pest control. The location I like. At night people are outside hanging out. I'm guessing they have lived there a while. An you have to smoke in parking lot so it's dirty for my liking but it's doable if you need it just for a few days.
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