Hotels Near Of MeGeorgiaFulton CountyAlpharettaNorth Point Drive
1350 North Point Dr, Alpharetta, GA 30022, USA
I stayed at this hotel for what was supposed to be a 9-day visit, and the experience was incredibly disappointing and suspicious from the start. While the hotel claims to be a new establishment, the room conditions told a different story. The bathtub was extremely old, dirty, and unsanitary — so much so that I had to shower with shoes on. Upon arrival, I was prepared to pay the agreed-upon total of approximately $565 (including a $175 deposit) as confirmed during my reservation phone call. A young man, who I later learned was a manager, processed my payment and issued my room key, confirming the deposit and charges. Here’s where things went downhill: • Two days into my stay, around 3:00 a.m., I received a notice of an attempted $66+tax charge on my card. When I went to the front desk to inquire, I was told the manager had incorrectly charged me and this was to correct his mistake. I paid the amount, though I was uncomfortable and confused by the reasoning. • Days later, at 2:00 a.m., another attempted charge of $12 and then $6 occurred. Again, I went to the front desk, and was told to “disregard it,” as it was “a mistake.” Had my card not been locked, those charges would have gone through. This was deeply concerning. • On day 9, I needed to extend my stay for one additional night and paid $93+tax as a separate transaction. I was assured this would not affect my deposit. After checking out around 2:30 a.m., I waited for my deposit to be returned. Three days later, I received only $12.31 back. I called the hotel to ask about my full $175 deposit, and the staff seemed unaware or evasive. One staff member told me to disregard the $12.31 refund and claimed my full deposit was “pending.” I followed up several times, including speaking with the general manager who promised a return call that never came. I later spoke to the same manager who originally checked me in — he claimed additional funds had been taken from my deposit for unexplained reasons and said he didn’t know why. This experience was not only unprofessional — it bordered on fraudulent. The hotel’s staff was frequently unavailable, untrained, and inconsistent in their explanations. I was charged unexplained fees in the middle of the night, and my deposit was not properly refunded. Final thoughts: • Keep your credit card locked if you do stay here. • Do not trust verbal confirmations from the staff — they contradict each other constantly. • Terrible customer service with long waits and evasive responses. • Other guests shared similar concerns about the front desk being unmanned and questionable charges. I will be reporting this incident to the Better Business Bureau and my credit card company for possible fraud. I strongly advise against staying at this hotel.
The La Quinta Inn & Suites by Wyndham Atlanta Alpharetta, listed on the "Hotels Near Of Me" platform, offers a lodging option for travelers seeking a balance of amenities and affordability in Alpharetta, Georgia. Located at 1350 North Point Dr, Alpharetta, GA 30022, USA, this hotel is positioned in a commercial area, providing convenient access to shopping, dining, and business hubs within the Alpharetta vicinity.
The environment of the La Quinta Inn & Suites by Wyndham Atlanta Alpharetta is typical of a suburban hotel, situated within an entertainment district. It's found off Georgia State Road 400, placing it strategically for access to central Alpharetta and even downtown Atlanta (approximately 25 miles away). The hotel is conveniently located just 0.7 miles from North Point Mall, allowing guests easy access to a vast array of retail and dining options. Other nearby attractions include the Ameris Bank Amphitheatre, Wills Park Recreation Center, and Avalon, an upscale shopping and entertainment destination. While the immediate surroundings are commercial, the hotel itself offers a garden area and an outdoor pool, providing some spaces for relaxation. The building typically has 6 floors with 131 rooms, and it is an entirely non-smoking facility. One guest mentioned it being in a "very nice area," contributing to a sense of safety and convenience for visitors. The overall environment is designed for practicality and accessibility for guests exploring the Alpharetta area.
La Quinta Inn & Suites by Wyndham Atlanta Alpharetta offers a range of services designed to enhance guest convenience and comfort. A key feature is the complimentary "Bright Side Breakfast®," which typically includes hot options like sausage and eggs, alongside waffles, fresh fruit, bread, and muffins, providing a solid start to the day. Guests also receive complimentary WiFi throughout the property, both in rooms and common areas, which is essential for both leisure and business travelers. The hotel operates a 24-hour front desk, ensuring that assistance is available at any time. For those needing to stay productive, there's a business center, and meeting facilities are available, with one meeting room offering approximately 609 sq. ft. of space. Laundry facilities are provided on-site, which is particularly beneficial for extended stays. The hotel also offers free self-parking. Furthermore, the property is pet-friendly, allowing up to two pets (cats and dogs only, 75 lbs or less per pet) for a non-refundable nightly fee, with a maximum charge per stay. While some reviews have cited issues with staff availability and consistency, general information from Wyndham suggests a commitment to guest service.
The features of the guest rooms at La Quinta Inn & Suites by Wyndham Atlanta Alpharetta are geared towards providing a functional and comfortable stay. Each of the 131 rooms is equipped with air conditioning and heating for climate control. Standard amenities in rooms include a flat-screen TV with premium cable channels and a video game console, a microwave, and a mini-refrigerator, allowing guests to store snacks and drinks or heat up meals. A coffee machine is also provided for in-room hot beverages. For convenience, rooms feature a desk, iron and ironing board, and a hair dryer. Bathrooms typically offer a shower/bathtub combination and complimentary toiletries. Rooms come with premium bedding and pillowtop beds for a restful night's sleep, though one review noted that the bed "could be a little softer." Some rooms may also include a sofa bed, accommodating more guests, and connecting rooms are available upon request. The hotel also offers accessible rooms for guests with disabilities. While one review highlighted a "dirty tub," the overall intention is to provide clean and well-equipped accommodations. The hotel aims to offer a "refreshing outdoor pool," though it is seasonal. A fitness center is also available for guests to maintain their workout routines.
From a promotional standpoint, La Quinta Inn & Suites by Wyndham Atlanta Alpharetta emphasizes its value proposition within the "Hotels Near Of Me" category. Key promotional messages revolve around the "free Bright Side Breakfast®," free WiFi, and free parking, which appeal to budget-conscious travelers. The hotel's convenient location near North Point Mall and other attractions is a strong selling point, making it suitable for both leisure and business trips. The pet-friendly policy is actively promoted, attracting a specific segment of travelers. Positive customer feedback, such as "It is in a very nice area. I got a king room and it was very nice... Very nice workers and I enjoyed the stay! Pool is outside but very nice. I would give them two thumbs up!! A must stay," helps to reinforce its appeal. However, it's essential for the hotel to address the concerns raised in other reviews regarding room cleanliness, issues with credit card charges, and inconsistent staff responses, as these could significantly impact guest satisfaction and perception. Despite these potential areas for improvement, the hotel's affiliation with the Wyndham brand and its consistent offering of essential amenities allow it to maintain its position as a practical and accessible option for a variety of travelers visiting Alpharetta, GA.
In conclusion, La Quinta Inn & Suites by Wyndham Atlanta Alpharetta serves as a functional and budget-friendly hotel option in Alpharetta, GA, well-suited for inclusion on the "Hotels Near Of Me" platform. While some guest experiences may vary in terms of room condition and service consistency, the hotel generally provides a range of amenities like free breakfast, free WiFi, and an outdoor pool, catering to the needs of diverse travelers. Its strategic location near major commercial and entertainment venues makes it a convenient base for exploring Alpharetta, offering a practical and value-driven stay for those looking for accommodation in the area.
1350 North Point Dr, Alpharetta, GA 30022, USA
Get directionsI stayed at this hotel for what was supposed to be a 9-day visit, and the experience was incredibly disappointing and suspicious from the start. While the hotel claims to be a new establishment, the room conditions told a different story. The bathtub was extremely old, dirty, and unsanitary — so much so that I had to shower with shoes on. Upon arrival, I was prepared to pay the agreed-upon total of approximately $565 (including a $175 deposit) as confirmed during my reservation phone call. A young man, who I later learned was a manager, processed my payment and issued my room key, confirming the deposit and charges. Here’s where things went downhill: • Two days into my stay, around 3:00 a.m., I received a notice of an attempted $66+tax charge on my card. When I went to the front desk to inquire, I was told the manager had incorrectly charged me and this was to correct his mistake. I paid the amount, though I was uncomfortable and confused by the reasoning. • Days later, at 2:00 a.m., another attempted charge of $12 and then $6 occurred. Again, I went to the front desk, and was told to “disregard it,” as it was “a mistake.” Had my card not been locked, those charges would have gone through. This was deeply concerning. • On day 9, I needed to extend my stay for one additional night and paid $93+tax as a separate transaction. I was assured this would not affect my deposit. After checking out around 2:30 a.m., I waited for my deposit to be returned. Three days later, I received only $12.31 back. I called the hotel to ask about my full $175 deposit, and the staff seemed unaware or evasive. One staff member told me to disregard the $12.31 refund and claimed my full deposit was “pending.” I followed up several times, including speaking with the general manager who promised a return call that never came. I later spoke to the same manager who originally checked me in — he claimed additional funds had been taken from my deposit for unexplained reasons and said he didn’t know why. This experience was not only unprofessional — it bordered on fraudulent. The hotel’s staff was frequently unavailable, untrained, and inconsistent in their explanations. I was charged unexplained fees in the middle of the night, and my deposit was not properly refunded. Final thoughts: • Keep your credit card locked if you do stay here. • Do not trust verbal confirmations from the staff — they contradict each other constantly. • Terrible customer service with long waits and evasive responses. • Other guests shared similar concerns about the front desk being unmanned and questionable charges. I will be reporting this incident to the Better Business Bureau and my credit card company for possible fraud. I strongly advise against staying at this hotel.
May 15, 2025 · Fundamental FindzThis was a last minute stay. I booked it and got right in! It is in a very nice area. I got a king room and it was very nice. All though the bed could be a little softer. Very nice workers and I enjoyed the stay! Pool is outside but very nice. I would give them two thumbs up!! A must stay.
May 12, 2025 · Mike MayFront desk are so attentive!!! They helped my dad to checked in a different time due some international flights issues. They helped me with the reservation the day before, room was clean, breakfast included. Friendly and professional staff. They charged a refundable deposit after check out. Both manager very helpful! Thank you!!!!
May 13, 2025 · Maria H. CastroBrittany at the FRONT DESK deserves 20 stars if ever possible! I had a situation with my deposit and she immediately jumped to my aid and found the solution. There is a $175 deposit with each stay but it is refunded back within 7 to 10 business days if you follow all the hotel's rules. The rooms are very spacious and breakfast was good. I would definitely return especially when traveling with children.
Apr 08, 2025 · Mason GriffinWe picked this location on a whim, as it was close to a venue we were attending. We weren’t expecting much but we got more than we bargained for. Friendly staff, spacious rooms, plus lots of amenities that our short stay didn’t give us the opportunity to enjoy but were available to us none the less. The rooms are super quiet. The hotel was pretty full but we never heard anyone else around us. They offer a continental breakfast with the standard options and it was on par with most other locations and hotel chains. This location seems to be located pretty much five minutes from everywhere. There is a huge variety of eateries close by of just about every type of food you can imagine. There are even shopping centers surrounding the hotel, including a mall. We have plans to attend an event in this area again next year and I think it is safe to say that we will be staying here again. This was a lucky Google on our part!
Feb 11, 2025 · Jennifer Donald
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