Quality Inn & Suites Louisville East

For those in the Louisville area seeking accommodation under the 'Hotels Near Of Me' category, Quality Inn & Suites Louisville East presents itself as a potential option. Situated at 9340 Blairwood Rd, Hurstbourne, KY 40222, USA, this hotel aims to provide a convenient and value-driven stay for travelers. You can reach them by phone at (502) 384-2111 or mobile at +1 502-384-2111.

Quality Inn & Suites Louisville East is located in the suburban Hurstbourne neighborhood of Louisville, offering a relatively quiet atmosphere. It's described as a three-story brick and cedar motor inn with a skylighted lobby. The hotel's location provides convenient access to major interstates like I-64 and I-264. Nearby attractions within a short drive include Southeast Christian Church, Mall St. Matthews, Baptist Hospital Louisville, and Oxmoor Center. For those looking for recreational activities, Churchill Downs, the Louisville Zoo, and the Kentucky Exposition Center are also within a reasonable driving distance. The hotel is approximately 9.5 miles from Louisville International Airport, making it accessible for air travelers.

The hotel offers a range of services designed to provide a comfortable stay. Key amenities include free self-parking, which is a significant convenience for guests arriving by car. Complimentary wireless internet access is available in all rooms, allowing guests to stay connected. While the hotel offers a complimentary "on-the-go" breakfast, it's important to note that some reviews indicate that breakfast availability or quality might be inconsistent or temporarily unavailable due to renovations. The front desk operates during limited hours, typically from 9:00 AM to 10:00 PM daily, and guests are advised to contact the property in advance for check-in arrangements if arriving outside these hours. They also mention contactless check-in and check-out are available.

Regarding in-room features, the 107 air-conditioned guestrooms are equipped with desks, coffee/tea makers, and 32-inch TVs with premium channels. Bathrooms typically feature shower/tub combinations and hair dryers. Housekeeping services are provided daily. For business travelers, the hotel may offer limited business amenities such as complimentary newspapers in the lobby and a front-desk safe. Some online sources also mention the availability of meeting rooms, with the largest having a capacity for up to 30 people.

Quality Inn & Suites Louisville East is a smoke-free property. It is also a pet-friendly hotel, allowing up to two pets per room with a maximum weight of 10 lbs per pet. There are associated fees for pets, including a nightly charge of $20 per pet and a one-time cleaning fee of $100. Service animals are exempt from these fees. The hotel was built in 1983 and last renovated in 2011. Check-in time is 3:00 PM and check-out time is 11:00 AM. Rollaway/extra beds and cribs/infant beds are available for an additional surcharge. The property requires a security deposit, often $100, upon check-in. It's also worth noting that the hotel's policy refuses certain bookings for group events or parties.

As a Quality Inn & Suites property, the hotel aims to deliver a reliable experience at a real value. They often promote themselves as a clean and comfortable option for travelers seeking a well-known brand. The free self-parking and complimentary Wi-Fi are key value propositions. While information on specific current promotions is not readily available, Quality Inn, as part of the Choice Hotels family, participates in the Choice Privileges loyalty program, which offers benefits and rewards for frequent stays. The hotel's strategic location near business centers, shopping areas, and tourist attractions can be appealing to a variety of travelers, including those on business trips or leisure visitors looking to explore Louisville.

It is important for prospective guests to consider the mixed reviews available online. Some guests have praised the comfortable and large beds, highlighting them as a positive aspect of their stay. Conversely, numerous reviews raise significant concerns. Issues reported by past guests include:

• Room Condition and Cleanliness: Complaints of dead bugs on ceilings, stains, holes in doors and walls, and poor repair jobs. Some guests also noted unvacuumed floors and cup stains on countertops.
• Maintenance Issues: Reports of non-draining sinks and keys that do not work, requiring staff to manually open doors.
• Amenities Discrepancies: Instances of no ice machines, leading to staff filling buckets by hand from a bag, and a lack of readily available amenities like breakfast or pool access during certain periods, despite being advertised.
• Staff and Service: While some reviews mention friendly staff, others describe issues with staff conduct, such as asking personal questions (room number and length of stay) that were perceived as intrusive. Challenges with getting refunds for unsatisfactory stays and a lack of proactive problem-solving (e.g., not offering another room when issues arise) have also been reported.
• Value Perception: Some guests felt that the actual experience did not justify the price, especially given the reported issues and lack of certain services. The term "motel at best" has been used to describe the property by some, indicating a discrepancy between expectations and reality.

These varied experiences suggest that while the hotel may offer a comfortable bed and free parking, potential guests should be aware of the reported inconsistencies in cleanliness, maintenance, and service quality. It is advisable to check recent reviews and perhaps contact the hotel directly regarding specific amenities or concerns before booking.