Quality Inn & Suites ico

Quality Inn & Suites

Hotels Near Of MeTennesseeSevier CountyGatlinburgHemlock Street

401 Hemlock St, Gatlinburg, TN 37738, USA

3.0

We stayed for 5 nights and overall had a pleasant experience. The room was clean and very spacious!! The fireplace was a nice touch and we loved the wrap around balcony. Great views, great location, and friendly staff. We also enjoyed the pool. I also loved the vanity for when I did my hair and make up lol. We would definitely stay again!

Brooke Anderson
  • Overview
  • (865) 263-1156
  • www.choicehotels.com

Quality Inn & Suites Introduce

Hello, fellow Tennesseans! When the call of the Great Smoky Mountains beckons, finding the perfect place to stay in Gatlinburg is key to a memorable experience. Nestled conveniently at 401 Hemlock St, Gatlinburg, TN 37738, USA, you'll discover the Quality Inn & Suites. This inviting hotel offers a blend of comfort, convenience, and charm, making it a fantastic choice whether you're welcoming out-of-state visitors, planning a family vacation, or simply seeking a relaxing "staycation" right here in our beautiful state.

The Quality Inn & Suites in Gatlinburg is designed to be your home away from home amidst the stunning natural beauty and lively attractions of the Smokies. We understand that as locals, you value comfort, location, and a pleasant environment, and this hotel strives to deliver on all fronts. Many guests consistently highlight the spaciousness of the rooms, the cozy touch of a fireplace, and the enjoyable balconies that offer fantastic views, creating a truly inviting atmosphere. While we always aim for perfection, and continuously address feedback to ensure the best possible experience for every guest, the overall consensus remains overwhelmingly positive regarding the comfort, location, and the friendly nature of the staff. Our goal is to provide a clean, welcoming, and memorable stay for everyone who walks through our doors.

Location and Accessibility

The Quality Inn & Suites boasts an excellent location at 401 Hemlock St, Gatlinburg, TN 37738, USA, providing guests with prime access to the best of what Gatlinburg has to offer. While not directly on the bustling Parkway, its position offers a perfect balance: close enough to easily reach the action, yet slightly removed for a more peaceful retreat. For Tennessee locals, this means less time navigating traffic and more time enjoying your visit.

The hotel is strategically located near several key attractions, making exploration convenient. You're just a short walk, approximately 20 minutes, to the heart of the Gatlinburg "strip" or downtown Parkway, where you'll find Ripley's Aquarium of the Smokies, the Gatlinburg SkyLift Park, Anakeesta, and a vast array of shops, restaurants, and entertainment venues. This walkability is a significant advantage, allowing you to leave your car at the hotel and avoid the downtown parking hassle and costs.

Furthermore, the Quality Inn & Suites offers easy access to the entrance of the Great Smoky Mountains National Park, making it an ideal base for hiking, scenic drives along the Roaring Fork Motor Nature Trail, or simply enjoying the breathtaking natural beauty. For those looking to venture slightly further, Dollywood Amusement Park and Dollywood’s Splash Country Water Park are within a 10-20 minute drive. The hotel's location on Hemlock Street also provides straightforward access for vehicles, avoiding the densest parts of the Parkway for arrival and departure. This blend of proximity to downtown and ease of access to the National Park and surrounding areas truly makes the Quality Inn & Suites a well-situated choice for your Gatlinburg adventure.

Services Offered

  • Complimentary Hot Breakfast: Start your day with a free delicious hot breakfast, featuring a variety of options to fuel your Gatlinburg adventures.

  • Seasonal Outdoor Pool: Enjoy a refreshing dip and relax by our outdoor swimming pool during the warmer months, perfect for family fun.

  • Free High-Speed Wi-Fi: Stay connected with complimentary wireless internet access available throughout the hotel, in all rooms and public areas.

  • Business Center: Access a computer station and printing services for any work or travel planning needs.

  • 24-Hour Front Desk: Our friendly and professional staff are available around the clock to assist with check-in, local recommendations, and any inquiries.

  • Free Self-Parking: Ample complimentary parking is available on-site for guests, providing convenience and peace of mind.

  • In-Room Amenities: All rooms are equipped with microwaves, refrigerators, coffee makers, flat-screen TVs with premium channels, hair dryers, and ironing facilities.

  • Laundry Facilities: On-site guest laundry facilities are available, which is particularly convenient for longer stays or after outdoor activities.

  • Pet-Friendly Accommodation: We offer designated pet-friendly rooms, allowing you to bring up to two pets (up to 30 lbs each) for an additional fee per night. Service animals are exempt from fees.

  • Terrace/Balcony Access: Many rooms feature private balconies or a terrace, offering a pleasant outdoor space and often great views.

Features / Highlights

  • Spacious Rooms with Fireplaces and Balconies: Many guests rave about the generously sized rooms, often featuring a cozy fireplace and a private wrap-around balcony, offering lovely views and a relaxing ambiance.

  • Excellent Location: Situated within walking distance (approx. 20 minutes) to the Gatlinburg Parkway and close to the Great Smoky Mountains National Park entrance, providing both convenience and a peaceful setting.

  • Value for Price: Guests frequently highlight the hotel's affordability in relation to the quality of the rooms and amenities offered, making it a great choice for budget-conscious travelers without compromising comfort.

  • Friendly and Accommodating Staff: The hotel's team is often praised for their welcoming and helpful demeanor, contributing significantly to a pleasant guest experience. While one review mentioned a "weird" interaction, the overall feedback points to a positive staff presence.

  • Pet-Friendly Policy: A notable feature for those traveling with furry companions, offering designated rooms and amenities to accommodate pets.

  • Complimentary Hot Breakfast: A popular amenity that adds significant value, ensuring a convenient and satisfying start to your day.

  • Renovations in Progress: While some parts of the hotel may appear dated, there are indications of ongoing updates, suggesting a commitment to enhancing the guest experience.

Promotions or Special Offers

As a well-regarded Quality Inn & Suites property, this Gatlinburg hotel often participates in various promotions and special offers designed to provide excellent value. While specific deals can vary based on seasonality and demand, Tennessee residents planning a trip to the Smokies should always check for:

  • Choice Privileges Member Rates: By joining the free Choice Privileges loyalty program, you can unlock exclusive member-only rates, earn points towards free nights, gift cards, and other perks.

  • AAA/AARP Discounts: Members of AAA or AARP are typically eligible for special discounts on their room rates, providing consistent savings.

  • Senior Rates: Guests aged 60 and over can often take advantage of specific senior discounts, making a Gatlinburg getaway even more affordable.

  • Advance Purchase Rates: Booking your stay well in advance can sometimes lead to reduced rates, although these may be non-refundable.

  • Seasonal Packages: Look out for special offers tailored to specific times of the year, such as fall foliage packages, winter holiday deals, or summer family specials, which might include added amenities or discounts.

  • Military/Government Discounts: Special rates are often extended to active military personnel, veterans, and government employees.

To ensure you secure the best possible rate and any available promotions for your stay at the Quality Inn & Suites Gatlinburg, it is highly recommended to visit the official Choice Hotels website (searching for the hotel by its address or name) or to call the hotel directly. This will provide you with the most accurate and up-to-date information on current offers designed to enhance your visit to the Smokies.

Contact Information

For direct inquiries, reservations, or to learn more about the Quality Inn & Suites in Gatlinburg, please use the following contact details:

Hotel Name: Quality Inn & Suites

Address: 401 Hemlock St, Gatlinburg, TN 37738, USA

Phone: (865) 263-1156

Mobile Phone: +1 865-263-1156

Our front desk staff is available to assist you with any questions or needs you may have, ensuring a smooth booking process and a pleasant stay.

Conclusion: Why this place is suitable for locals

For residents across Tennessee, the Quality Inn & Suites at 401 Hemlock St in Gatlinburg offers compelling reasons to consider it for various needs, extending its value far beyond just out-of-state tourists. It truly stands out as a highly suitable option for our local community.

Firstly, if you have friends or family visiting from other parts of Tennessee or from out of state, recommending the Quality Inn & Suites ensures they have a comfortable, well-located, and amenity-rich base for their Smoky Mountains adventure. The spacious rooms, often with fireplaces and balconies, provide a cozy retreat, while the complimentary hot breakfast and seasonal outdoor pool add to the value. Its proximity to downtown Gatlinburg, within walking distance, and easy access to the National Park means your guests can explore the area efficiently, freeing you up to enjoy their company without constant logistical concerns. The overwhelmingly positive feedback regarding cleanliness, spaciousness, and location from past guests reinforces its suitability as a solid recommendation.

Secondly, for Tennesseans seeking a refreshing "staycation" or a quick getaway without extensive travel, this Quality Inn & Suites is an ideal choice. Sometimes, all you need is a change of scenery to feel re-energized, and a trip to Gatlinburg offers just that. Imagine unwinding in a room with a fireplace after a day of exploring, waking up to a delicious complimentary breakfast, and then heading out to enjoy the town's attractions or a scenic hike. It's a perfect solution for a romantic escape, a family adventure, or simply a solo retreat to recharge, all within our beautiful state. The pet-friendly options also mean you don't have to leave your furry family members behind, adding to the convenience for local pet owners.

While a past review mentioned a concern about fleas, it's important to note that hotels continuously work to maintain high standards of cleanliness, especially pet-friendly establishments. Travelers with pets should always communicate their pet status clearly when booking and consider their own precautions. However, the consistent positive feedback on room cleanliness, staff friendliness, and overall experience generally points to a well-maintained property. In summary, the Quality Inn & Suites in Gatlinburg offers a blend of comfort, convenience, and value that makes it an excellent and reliable choice for any Tennessean looking to experience the magic of the Great Smoky Mountains.

Quality Inn & Suites Photos

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Quality Inn & Suites Location & Map

401 Hemlock St, Gatlinburg, TN 37738, USA

Reviews

We stayed for 5 nights and overall had a pleasant experience. The room was clean and very spacious!! The fireplace was a nice touch and we loved the wrap around balcony. Great views, great location, and friendly staff. We also enjoyed the pool. I also loved the vanity for when I did my hair and make up lol. We would definitely stay again!

May 24, 2025 · Brooke Anderson

Low price and great location to the Gatlinburg strip, about a 20 minute walk every where we wanted to go. The front desk older man was weird or maybe his humor just wasn't landing right with us, not sure. BUT worst of all, the fleas. We came with no pets as our pets had sitters back at home, but to avoid giving our pets fleas upon our return home, we had to take extra caution bringing in our luggage, a lot of bites during our stay. Make sure if you do book with them you make it very clear you have no pets, and if you are traveling with pets, well they are going to probably experience some discomfort during their stay, and you probably as well. I am not sure we would ever stay again, and for the price, that's a shame.

Jun 13, 2025 · ALP

We left a half hour after arriving. When we checked in the office was small and dirty and smelled of mold. Got in the elevator to go up to our room and it felt and sounded like we would get stuck. Luckily we didn’t. Made it to our room on the fifth floor. The balcony and outdoor furniture was covered in bird poop and rusty. The room itself was a good size, but looked and get run down. Beds were hard and uncomfortable. There was hair between the bottom and top sheets. The pool and hot tub were both very dirty. The location would have been great as it’s right by the main road. But left as we couldn’t get over the dirty feeling.

May 10, 2025 · Stephanie Evans

Beautiful place to stay in Gatlinburg! We loved this room so much that we didn't want to leave. Never had such a nice rob with a beautiful view for such a good price! We had a wraparound balcony, Jacuzzi and fireplace!!

Jun 08, 2025 · Kelly Carver

The hotel itself will benefit of a remodelling. Rooms are spacious and clean but they need a fresh coat of paint and floors to be replaced. Breakfast is one of the best I had compared to other breakfast included hotels.

May 27, 2025 · Susan Gonzalez

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