Ramada by Wyndham Rome/Verona

For individuals searching for "Hotels Near Of Me" in the Rome, NY area, the Ramada by Wyndham Rome/Verona, located at 200 S James St, Rome, NY 13440, USA, often appears as an option. As part of the globally recognized Wyndham Hotels & Resorts family, this Ramada property aims to provide a comfortable and accessible stay for travelers visiting the Rome and Verona areas.

The general environment of a Ramada by Wyndham hotel is typically designed to offer a familiar and convenient setting for a wide range of guests, from business travelers to families. They often feature common areas such as a lobby, and sometimes a breakfast area, aimed at providing a welcoming atmosphere. However, based on very recent and detailed guest reviews, the actual environment at the Ramada by Wyndham Rome/Verona appears to fall significantly short of expected standards. Descriptions such as "disgusting experience" and "trashy place" paint a stark picture of the hotel's current state. The very first impression, as reported by guests, can be severely hampered by visibly dirty bed sheets with hair and stains, indicating a profound lack of basic hygiene from the outset. This severely impacts the intended welcoming and clean environment. While a hotel environment should ideally be a place of respite and cleanliness, these accounts suggest the opposite, with general cleanliness and upkeep appearing to be major issues throughout the property, not just in the guest rooms.

In terms of services, Ramada hotels typically offer a range of amenities to enhance a guest's stay. These commonly include complimentary breakfast, Wi-Fi, and housekeeping services. However, the service at the Ramada by Wyndham Rome/Verona, as reported by multiple guests, is described as "extremely annoying" and "terrible." Housekeeping, for instance, is noted to occur "every other two days," and even then, beds are left messy and towels are not properly arranged or replenished, with one guest explicitly stating they were not brought toilet paper. This suggests a significant deficiency in basic room servicing. Beyond housekeeping, guests have reported issues with reception staff, describing initial encounters as argumentative when cleanliness concerns were raised, rather than promptly addressing them. A major concern highlighted is the failure to return a safety deposit even after seven days post-departure, leading to plans for legal action. This speaks to a potential lack of professionalism and accountability in financial matters. Furthermore, the overall "room service" is described as "super poor quality." Basic amenities like "complimentary coffee in the morning" are reportedly absent. The hotel's phone number is (315) 281-9954 and mobile phone +1 315-281-9954 for contact, but guest experiences suggest that contacting the hotel for issues might not lead to satisfactory resolutions, with requests for reimbursement for ruined food due to a non-working refrigerator being denied.

The features of the rooms at the Ramada by Wyndham Rome/Verona, while expected to include standard comforts, are also subject to severe criticism in recent reviews. Guest rooms typically aim to provide a comfortable sleeping and relaxation space with amenities like a television, a refrigerator, and lamps. However, specific complaints include:

• Non-functional remote controls for televisions.
• "Super poor" television quality, making it difficult to see anything.
• Broken lamps on the tables.
• Refrigerators that stop working, leading to spoiled food.
• Beds that are "too soft" (though this can be subjective, it's a noted complaint).

These issues point to a significant lack of maintenance and functionality within the guest rooms, directly impacting the comfort and convenience that a hotel room is supposed to provide. The presence of these multiple malfunctions within a single stay indicates systemic issues with the upkeep and readiness of the rooms for guests. While the hotel aims to offer certain features, the actual condition and operability of these features, as reported by guests, are deeply unsatisfactory.

In terms of promotional information, Ramada by Wyndham hotels typically leverage their affiliation with the Wyndham Rewards loyalty program, offering points for stays and various member benefits. They also promote their convenient locations and standard brand amenities. However, given the overwhelming negative feedback regarding cleanliness, service, and room conditions at this specific Ramada by Wyndham Rome/Verona location, any promotional material should be viewed with a critical eye, or at least be considered in the context of recent guest experiences. The reported "expensive" price for the perceived "trashy place" also works against its value proposition, with guests suggesting it's "better off paying thirty dollars more a night" elsewhere. This indicates a significant disconnect between the price charged and the quality of the product and service delivered. While the hotel is strategically located to serve both Rome and Verona, including attractions like Turning Stone Resort Casino in Verona or historical sites in Rome, the reported guest experience heavily outweighs the benefit of location. Potential guests are strongly advised to consider these reviews when making their booking decisions and perhaps to prioritize other "Hotels Near Of Me" options that have better-documented guest satisfaction for a reliable and hygienic stay.