Residence Inn Boston Andover

When searching for "Hotels Near Of Me" in the Andover, Massachusetts area, the Residence Inn Boston Andover often comes up as a notable option, particularly for those seeking an extended stay or a comfortable retreat with home-like amenities. Located at 500 Minuteman Rd, Andover, MA 01810, USA, this hotel aims to provide a welcoming environment for both business and leisure travelers.

The Residence Inn Boston Andover is situated in the Minuteman Business Park, making it a convenient choice for guests visiting nearby corporate offices, such as Raytheon, Smith & Nephew, Straumann USA, Navisite, and Draeger. Its strategic location also places it approximately 25 miles north of Boston, offering reasonable access to the city while providing a quieter suburban setting. For leisure, it’s a short drive from attractions like Canobie Lake Park and the historic campus of Phillips Academy. The hotel also boasts proximity to North Shore beaches, the Andover Center for History & Culture, and shopping at Rockingham Mall in Salem, NH.

The hotel features an all-suite concept, designed for extended stays. Guests can choose from various suite types, including studios, one-bedroom, and two-bedroom suites. These accommodations are generally spacious, ranging from 36 m² (388 sq ft) for studios to 56 m² (603 sq ft) for two-bedroom suites, providing separate areas for sleeping, living, and eating. A key feature of every suite is the fully equipped kitchen, which includes a full-sized refrigerator/freezer, stovetop, microwave, dishwasher, coffee/tea maker, and essential cookware, dishware, and utensils. This allows guests the flexibility to prepare their own meals, a significant advantage for longer stays or for those with specific dietary needs. Rooms also typically include air conditioning, flat-screen TVs with premium channels, blackout drapes/curtains, irons and ironing boards, and complimentary wired and wireless internet access.

However, it's worth noting that some customer reviews indicate that certain aspects of the hotel's furnishings and overall condition may be dated and in need of renovation. There have been mentions of dinged-up furnishings and a lack of modern amenities like USB ports in some rooms. Cleanliness has also been a point of concern in some reviews, with reports of roaches, dirty conditions, and mold in bathrooms. While other reviews contradict this, highlighting clean rooms and overall well-kept condition, potential guests should be aware of this variability.

The Residence Inn Boston Andover offers a range of services and amenities designed to enhance the guest experience. One of the standout services is the complimentary breakfast buffet, available daily (6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends). This typically includes hot options like eggs and breakfast meat, as well as cereals and pastries. The hotel also offers a complimentary manager's reception, providing a social opportunity for guests to unwind. For added convenience, a free grocery shopping service is available, and there's a snack bar/deli on-site.

For recreation and wellness, the hotel features a 24-hour fitness center equipped with cardiovascular machines and free weights. There is an outdoor swimming pool (seasonal) and a hot tub, offering options for relaxation and exercise. Guests can also enjoy outdoor activities like basketball and tennis on the on-site courts. BBQ facilities are available for guest use.

Additional services include a 24-hour front desk, express check-in/check-out, dry cleaning/laundry services, and luggage storage. The hotel is pet-friendly, though a non-refundable pet fee of $100.00 per stay applies, with a maximum pet weight of 125 lbs and a limit of one pet per room. Complimentary on-site self-parking is also provided.

Beyond the standard amenities, the Residence Inn Boston Andover emphasizes a "home away from home" concept. The extended-stay nature of the suites, with their full kitchens and separate living areas, is a primary distinguishing feature, allowing guests more independence and flexibility than traditional hotel rooms. The hotel also highlights its commitment to cleaning with enhanced health and safety measures, including daily disinfection in common areas and sealed guest rooms after sanitization, though this is contradicted by some recent customer feedback.

For business travelers, the hotel offers an on-site meeting room with space for up to 40 guests, equipped with high-speed internet and audio-visual equipment. This makes it suitable for small meetings, conference calls, and interviews. The hotel also caters to groups, offering special rates for wedding room blocks, sports groups, and student outings.

The overall environment aims to be quiet and peaceful, located away from major roads in the business park, contributing to a restful stay. The presence of a fireplace in the lobby adds to a cozy atmosphere, and an outdoor terrace and garden provide space for relaxation.

As a Marriott property, Residence Inn Boston Andover may participate in various promotional offers through the Marriott Bonvoy loyalty program. These can include:

• Longer Stay Offers: Often providing discounted rates for stays of 5 nights or more.
• Weekend Travel Deals: Special rates for weekend getaways at participating hotels.
• AAA/CAA Member Discounts: Up to 15% off weekend stays for members.
• Marriott Bonvoy Events: Opportunities to earn points for qualified events booked at the hotel.

Guests are encouraged to check the official Marriott website or contact the hotel directly at (978) 683-0382 or +1 978-683-0382 for the most current promotional information and availability. The check-in time is typically 3:00 PM, and check-out is 12:00 PM.

While the hotel generally receives positive marks for its location and friendly staff, recent customer reviews present a mixed picture regarding the property's condition and value. Some guests express significant dissatisfaction, citing issues such as:

• Outdated furnishings and decor.
• Lack of modern amenities like USB ports.
• Cleanliness issues, including reports of insects (roaches) and mold.
• Maintenance problems, such as non-functioning plumbing or slamming doors.
• Perceived high pricing relative to the quality of the accommodations.

Conversely, other reviews commend the large suites, friendly staff, and the quality of the breakfast. The average customer ratings indicate a good location (4.3 out of 5), decent service (4.2 out of 5), and amenities (4.1 out of 5), but lower scores for cleanliness (4.1 out of 5, which still varies by individual review) and value for money (3.9 out of 5). It's evident that guest experiences can vary significantly.