Hotels Near Of MePennsylvaniaChester CountyFrazerLancaster Avenue
707 Lancaster Ave, Frazer, PA 19355, USA
I regret to report that this establishment is not worth your time or money. Unfortunately, the whole place is dingy and rundown and absolutely does not justify a price tag at all— much less a higher price than the Hampton next door. In the room, there were multiple ants crawling about, peeling wallpaper, stained carpets, stained walls, and chipped paint. Not a chair in the building—from the lobby to my room—was free of stains. The windows in the hallway and my room were loose and drafty, and you can very clearly hear the highway outside— I’m glad it only got down into the 50s overnight. There was dust all across the room, indicating they only gave a light clean. Thankfully, the bed appeared mostly clean and was comfortable. The drains in the sink, toilet, and shower were slow to drain, the water pressure in the shower was quite weak, and the vent in the bathroom didn’t work. The halls are dark and foreboding, with dim lights and dark brown wallpaper that make you feel like you’re in The Shining. The lobby felt deserted at 7:30 PM; the bar was technically open, but there was no bartender. The restaurant, which they said was open, was not— the doors were locked, but the lights were on in the empty dining rooms. I walked around the patio to the exterior seating area and was appalled; there were chairs strewn about, a literal open trash bag that looked like someone had just given up in the middle of their cleaning job, and more dingy, stained, and torn furniture. I sat at the bar for about five minutes, but when no one greeted me or came out to ask what I wanted, I walked across the street to the Outback Steakhouse for dinner. While at Outback, I ran into a regular patron of the Sheraton, and he said it’s been like this for as long as he can remember, but so long as you overlook the obvious disrepair and wipe everything down yourself, you barely notice it. But hey, at least it’s got a bar, unlike the Hampton! The manager, who was pleasant enough in his interaction with me, had a single AirPod in, and I’d obviously interrupted him from playing a game on his phone— he also had an AirPod in every time I walked through the lobby, and was mostly sitting in a lobby chair looking at his phone. I was extremely surprised that a person whose career was hospitality would so obviously be disconnected from his guests. The handle on the fitness center door was loose and rattled about, and everything in the fitness center and pool area felt dingy. The Sheraton Lounge— for which I paid extra to get a room with lounge access— was inexplicably closed. They attempted to make up for the closure by giving me two bottles of water and some snacks (Kind bars and cookies), but no reimbursement of the extra charge I paid for the room. Overall, I was thoroughly and completely disappointed. The pictures online simply do not do justice to the general state of disrepair and lack of care and attention given to this hotel, and I cannot recommend a single aspect of this experience as worth paying for. I genuinely feel sorry for the staff that has to work at a place where the management obviously does not care.
For individuals searching for "Hotels Near Of Me" in the Frazer, PA area, the Sheraton Great Valley Hotel, located at 707 Lancaster Ave, Frazer, PA 19355, USA, is a property that warrants a detailed, objective review based on recent guest experiences. While it carries the Sheraton brand name, recent customer feedback suggests that the hotel's current state may not fully align with the expectations typically associated with this chain. It's crucial for potential guests to have a comprehensive understanding of the hotel's environment, services, features, and any promotional nuances before making a booking decision.
The environment of the Sheraton Great Valley Hotel has been consistently described by recent guests as "dingy and rundown." Observations include peeling wallpaper, stained carpets and walls, chipped paint, and general dust accumulation, suggesting that cleaning efforts may be superficial in some areas. Chairs throughout the lobby and guest rooms are reported to have noticeable stains. The hallways are characterized as "dark and foreboding," with dim lighting and dark brown wallpaper contributing to a less inviting atmosphere. Furthermore, guests have reported issues with loose and drafty windows in both hallways and rooms, leading to significant noise intrusion from the nearby highway, which could be a concern for light sleepers or during colder weather. The hotel's exterior, including the patio and outdoor seating area, has also been noted for disarray, with strewn chairs and an open trash bag indicating a lack of consistent upkeep. The lobby at certain times has been described as "deserted," lacking the welcoming vibrancy one might expect from a hotel common area.
In terms of services, the Sheraton Great Valley Hotel presents a mixed picture. While some guests have reported positive interactions with front desk staff, describing them as "perfectly nice and accommodating" during check-in and check-out, other service aspects appear to fall short. A significant point of concern is the inconsistent availability of food and beverage services. Despite signage indicating that the restaurant is open, guests have found its doors locked and dining rooms empty. Similarly, the bar, while "technically open," has been reported to be unstaffed, leading guests to seek dining and drink options elsewhere. This lack of readily available on-site dining, including the inability to offer a buffet breakfast, is a major disappointment for guests who anticipate these conveniences. The manager's presence in the lobby has also been noted as disconnected, with observations of them being preoccupied with personal devices rather than actively engaging with or overseeing guest needs. For guests who paid extra for Sheraton Lounge access, the lounge has been inexplicably closed, with compensation limited to a few bottles of water and snacks, and no reimbursement for the additional charge incurred, indicating a failure to deliver on advertised amenities and a potential disregard for guest expectations.
Regarding its features, the Sheraton Great Valley Hotel offers standard hotel room amenities, but their condition and functionality are frequently questioned. While beds are generally reported as "mostly clean and comfortable," other in-room features face criticism. These include slow-ddraining sinks, toilets, and showers, weak water pressure in the shower, and non-functional bathroom vents. Outlets, toilet paper holders, and towel racks have been observed to be hung crooked and loose, suggesting a lack of maintenance and attention to detail. The heating system in rooms appears to work, though rooms might initially be cold upon arrival. The fitness center and pool area, while present, have been described as "dingy," with issues like a loose handle on the fitness center door, further detracting from the overall guest experience. The advertised Sheraton Lounge, a premium feature, has been consistently unavailable, undermining the value for guests who specifically booked rooms with lounge access. These issues collectively indicate that while the hotel may possess the expected facilities, their operational state and upkeep are significantly lacking.
From a promotional standpoint, the Sheraton Great Valley Hotel is positioned as an option for an overnight stay, particularly if guests are seeking a "clean, safe, inexpensive place to spend a night" and are willing to overlook its "obvious disrepair." Its location on Lancaster Ave offers proximity to other dining options, such as Outback Steakhouse, which some guests have utilized due to the hotel's on-site dining shortcomings. The positive notes regarding friendly check-in/check-out service suggest that some individual staff members maintain a professional demeanor despite the broader issues with the property. However, the overarching promotional message conveyed through recent guest reviews is one of a hotel that falls short of its brand promise and generally does not justify its price point, especially when compared to neighboring establishments like the Hampton Inn. For those seeking more than just a basic, no-frills overnight stop, the hotel explicitly recommends looking elsewhere. The disparity between online promotional images and the hotel's actual state of disrepair is a significant concern for potential guests who rely on such visuals for their booking decisions.
In conclusion, for local users searching "Hotels Near Of Me" and considering the Sheraton Great Valley Hotel, it is imperative to set expectations based on current guest feedback. While the hotel offers a convenient location and some staff members are reportedly pleasant, the pervasive issues with cleanliness, maintenance, and the functionality of amenities such as on-site dining and the Sheraton Lounge, paint a picture of a property in significant disrepair. The comfort of the bed and the warmth of the heat are among the few positive aspects consistently mentioned. However, issues like stained furniture, peeling wallpaper, weak water pressure, and unstaffed facilities are recurring themes. Potential guests should weigh the reported "inexpensive" nature against the evident lack of care and attention to detail throughout the property. It appears to be a viable option only for those prioritizing a very basic, overnight stay with minimal expectations beyond a comfortable bed, and who are prepared to contend with the hotel's current state of upkeep. For anyone seeking a more comprehensive or premium hotel experience, alternative accommodations in the area may be more suitable.
707 Lancaster Ave, Frazer, PA 19355, USA
Get directionsI regret to report that this establishment is not worth your time or money. Unfortunately, the whole place is dingy and rundown and absolutely does not justify a price tag at all— much less a higher price than the Hampton next door. In the room, there were multiple ants crawling about, peeling wallpaper, stained carpets, stained walls, and chipped paint. Not a chair in the building—from the lobby to my room—was free of stains. The windows in the hallway and my room were loose and drafty, and you can very clearly hear the highway outside— I’m glad it only got down into the 50s overnight. There was dust all across the room, indicating they only gave a light clean. Thankfully, the bed appeared mostly clean and was comfortable. The drains in the sink, toilet, and shower were slow to drain, the water pressure in the shower was quite weak, and the vent in the bathroom didn’t work. The halls are dark and foreboding, with dim lights and dark brown wallpaper that make you feel like you’re in The Shining. The lobby felt deserted at 7:30 PM; the bar was technically open, but there was no bartender. The restaurant, which they said was open, was not— the doors were locked, but the lights were on in the empty dining rooms. I walked around the patio to the exterior seating area and was appalled; there were chairs strewn about, a literal open trash bag that looked like someone had just given up in the middle of their cleaning job, and more dingy, stained, and torn furniture. I sat at the bar for about five minutes, but when no one greeted me or came out to ask what I wanted, I walked across the street to the Outback Steakhouse for dinner. While at Outback, I ran into a regular patron of the Sheraton, and he said it’s been like this for as long as he can remember, but so long as you overlook the obvious disrepair and wipe everything down yourself, you barely notice it. But hey, at least it’s got a bar, unlike the Hampton! The manager, who was pleasant enough in his interaction with me, had a single AirPod in, and I’d obviously interrupted him from playing a game on his phone— he also had an AirPod in every time I walked through the lobby, and was mostly sitting in a lobby chair looking at his phone. I was extremely surprised that a person whose career was hospitality would so obviously be disconnected from his guests. The handle on the fitness center door was loose and rattled about, and everything in the fitness center and pool area felt dingy. The Sheraton Lounge— for which I paid extra to get a room with lounge access— was inexplicably closed. They attempted to make up for the closure by giving me two bottles of water and some snacks (Kind bars and cookies), but no reimbursement of the extra charge I paid for the room. Overall, I was thoroughly and completely disappointed. The pictures online simply do not do justice to the general state of disrepair and lack of care and attention given to this hotel, and I cannot recommend a single aspect of this experience as worth paying for. I genuinely feel sorry for the staff that has to work at a place where the management obviously does not care.
Apr 29, 2025 · Jeremy SharpWe spent an overnight on a day trip. We got in at approximately 8pm and the person at the counter was perfectly nice and accommodating. But the restaurant was closed and we were looking forward to food and a drink after a long trip. We got to our room, which was pretty cold to be honest. But when we turned up the heat, it quickly warmed up to a nice temp. In general, the room was no frills. The wallpaper was peeling and poorly replaced in places and corners. Outlets, toilet paper holder and towel rack were all hung crooked and loose. But really everything was clean, and the bed was decent! The hot water did take about 15 minutes of running to actually get warm, so give it some time! One again, buffet breakfast could not be offered because the restaurant was closed (still not sure why). Overall, it was fine for an overnight stay. Service both checking in and out was super nice. If you’re just looking for a clean, safe, inexpensive place to spend a night, this is for you! If you’re looking for any more, maybe look elsewhere.
Jan 05, 2025 · Urban PhoenixWe had to get two rooms for us all. In the rooms we got one was nice but the other room was run down. Stains all over the carpet. Trash in elevators. The noise from people in the hallway was bouncing in the rooms. You can hear the people upstairs. Sunday morning completely coffee there were no cups and counter was dirty. It was just not a great experience at all.
Dec 17, 2024 · Jessica SowersWe chose the Great Valley Sheraton Hotel for its convenient location near our wedding venue, and it exceeded all our expectations! From our first visit, we were impressed by how spacious and beautiful the hotel is. With ample parking, a pool, conference rooms, and the White Horse Tavern next door (complete with fire pits and a cozy hangout area), it offered everything we and our guests could need. The hotel staff were incredibly helpful and attentive. Even with a change in personnel, all of our arrangements were clearly communicated, and our wedding weekend went smoothly without a single hitch. Our guests had an easy check-in experience, I had a beautiful conference room as my bridal suite, and both our rooms were comfortable and spacious. The after-party at the White Horse Tavern was the perfect way to end the night, and the details in my bridal room—like extra mirrors, speakers, and extension cords—were much appreciated! I’m especially grateful for the professionalism, patience, and kindness of Christian and Kerry. Their attention to detail and excellent communication made our experience unforgettable. I highly recommend the Great Valley Sheraton for any event!
Nov 05, 2024 · Briana YoungI rented the Oxford room on March 2nd 2025 to host a legendary drummer, Simon Phillips, for a drum Clinic. Sales manager, Brian Christman, was more than accommodating for this event. Even getting a room for Simon where he can relax, change and get ready for the clinic. Brian went above and beyond and I greatly appreciate his efforts! The Oxford room served perfectly for this event with over 70 drummers in the house. I highly recommend this room for any needs you may have, including holiday parties or special events that you're holding. Thanks again, brian!
Mar 10, 2025 · Anthony Cracchiolo
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