Sheraton Suites Chicago Elk Grove ico

Sheraton Suites Chicago Elk Grove

Hotels Near Of MeIllinoisCook CountyElk Grove VillageNorthwest Point Boulevard

121 NW Point Blvd, Elk Grove Village, IL 60007, USA

3.0

We booked a room with a king-size bed and it was very nice. The rooms were a bit outdated but there was nothing wrong with them and it was very nice that they put doors between the beds and living room because this makes it look a bit like a small apartment. We had a nice view of the pond that is in front of the hotel. We were helped very well at the reception by a friendly and helpful employee named Alex. The rooms were also clean and the breakfast was delicious. I would definitely book again.

Melanie Van Duinen
  • Overview
  • (847) 290-1600
  • www.marriott.com

Sheraton Suites Chicago Elk Grove Introduce

As residents of Illinois, we're all familiar with the need for a reliable and comfortable place to stay, whether we're accommodating visiting relatives, hosting guests for a special event, or simply seeking a local getaway. The Sheraton Suites Chicago Elk Grove is a valuable option right here in our community, offering a unique blend of convenience, space, and a familiar brand experience. This article is designed to provide a comprehensive look at this hotel, going beyond a simple description to give you an insider's perspective based on public data and guest experiences. We'll explore its location, services, and key features to help you understand why it might be the perfect fit for your next need for lodging. While it caters to a wide range of travelers, its distinct features and location make it particularly suitable for locals who want to provide a comfortable and convenient experience for their guests or enjoy a break close to home. The hotel's unique suite layout, in particular, offers a sense of home that can be a refreshing change of pace from traditional hotel rooms.

The Sheraton Suites Chicago Elk Grove has a reputation for offering a comfortable stay with a touch of residential charm. The hotel's suites are a significant highlight, described by one guest as feeling "a bit like a small apartment" due to the doors separating the sleeping and living areas. This feature provides a sense of privacy and extra space that is particularly appealing to families or those on extended stays. The cleanliness of the rooms is also a recurring positive point, with one review mentioning that their room was clean and the breakfast was delicious. The staff, like a friendly and helpful employee named Alex mentioned in a review, often receive praise for their service at the reception. However, it is also important to note that guest experiences can vary, with some reviews pointing out that the hotel may be in need of some updates. Aspects such as plumbing, elevator maintenance, and some cosmetic issues have been mentioned. It's clear from public feedback that the hotel is a work in progress, with ongoing attempts at renovation that may impact a guest's stay. The outside of the hotel is often described as "really pretty," with a tranquil pond view, which provides a nice initial impression. This mix of positive and critical feedback gives a balanced view of what to expect, allowing you to make an informed decision for your specific needs. The hotel’s commitment to providing a spacious and apartment-like experience, coupled with positive staff interactions, remains a consistent draw for many guests.

The Sheraton Suites Chicago Elk Grove is conveniently located at 121 NW Point Blvd, Elk Grove Village, IL 60007, USA. This address places it in a strategic and accessible spot, particularly for those in the greater Chicago area. Situated in Elk Grove Village, the hotel offers a quiet, suburban setting that is still very well-connected to major transportation hubs and local attractions. Its proximity to O'Hare International Airport makes it a practical choice for accommodating out-of-town guests who are flying into the region. The location is also close to major expressways, ensuring that travel to and from downtown Chicago or other neighboring suburbs is relatively easy. For locals, this means you can provide your visitors with a comfortable place to stay that is not only near the airport but also allows for easy exploration of the area. While one review described the location as "strange," it is noted to be "fairly quiet," which can be a huge plus for those seeking a peaceful night's sleep away from city noise. The address places the hotel near a business park, which contributes to its quiet surroundings. This combination of a tranquil environment and excellent accessibility to key locations makes the Sheraton Suites Chicago Elk Grove a practical and appealing choice for local residents looking to host guests or enjoy a local getaway.

Services Offered:

  • Breakfast is available, with one guest noting that it was "delicious." This service provides a convenient way to start the day.
  • The hotel features an on-site restaurant, providing a dining option without having to leave the property.
  • The rooms are described as suites with separate living and sleeping areas, which is a key service providing extra space and privacy.
  • Rooms are cleaned by housekeeping, with reviews noting that rooms were clean, though some mentioned needing to request additional towels.
  • Reception staff, such as Alex, are noted for being friendly and helpful, offering assistance to guests upon check-in.
  • The hotel has a swimming pool and fitness center, though specific details on their condition and availability were not always clear in reviews.

Features / Highlights:

  • The suite layout is a major highlight, with doors separating the bed from the living room area, giving the feel of a small apartment. This is a great feature for families or those needing extra space.
  • The friendly and helpful reception staff, exemplified by an employee named Alex, are a key positive feature. A warm welcome can significantly improve a guest's experience.
  • The view of the pond in front of the hotel is a nice touch, offering a peaceful and scenic backdrop.
  • Rooms are generally noted to be clean, which is a fundamental and important feature for any lodging.
  • Despite some of the dated aspects, the rooms are described as "nothing wrong with them" and "very nice" by a satisfied customer.
  • The hotel offers a peaceful and quiet environment, which is a positive attribute for guests looking to rest.

To get in touch with the Sheraton Suites Chicago Elk Grove for reservations or inquiries, you can use the following contact information. The hotel is located at 121 NW Point Blvd, Elk Grove Village, IL 60007, USA. The main phone number is (847) 290-1600. For mobile users or international calls, the number is +1 847-290-1600. It is recommended to contact the hotel directly to confirm specific services, such as breakfast availability, shuttle services, and any ongoing renovations or policies, particularly regarding deliveries. Direct communication can help clarify any details that may not be immediately apparent and ensure a smooth and pleasant stay. The staff, known for their helpfulness, can provide the most current and accurate information, allowing you to plan your visit with confidence and get the most out of your experience at the hotel. While some guests have noted inconsistencies in communication, a direct call is always the best way to get a clear answer and make your booking.

For locals in the Illinois region, the Sheraton Suites Chicago Elk Grove is a suitable choice for a variety of needs. Its unique apartment-style suites are perfect for accommodating visiting family or friends, especially those with children or who are staying for a longer period. The separate living space provides privacy and comfort, making their stay feel more like a home away from home. The hotel’s quiet location, despite being in an accessible area, is another major benefit, ensuring a peaceful night's sleep for your guests. The proximity to O'Hare International Airport is a huge plus for coordinating travel plans, making pickups and drop-offs much more manageable. For those looking for a quick and easy staycation, the suite layout allows you to enjoy a change of scenery and a feeling of spaciousness that you won't get in a standard hotel room. While it's wise to call ahead to inquire about ongoing renovations and specific services, the hotel's core offering of spacious suites, a quiet location, and friendly staff makes it a valuable resource for our community. Whether you're planning to host a guest, attend a local event, or just need a relaxing break, the Sheraton Suites Chicago Elk Grove provides a practical and comfortable solution right in your own backyard.

Sheraton Suites Chicago Elk Grove Photos

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Sheraton Suites Chicago Elk Grove 4
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Sheraton Suites Chicago Elk Grove 4
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Sheraton Suites Chicago Elk Grove 4

Sheraton Suites Chicago Elk Grove Location & Map

121 NW Point Blvd, Elk Grove Village, IL 60007, USA

Reviews

We booked a room with a king-size bed and it was very nice. The rooms were a bit outdated but there was nothing wrong with them and it was very nice that they put doors between the beds and living room because this makes it look a bit like a small apartment. We had a nice view of the pond that is in front of the hotel. We were helped very well at the reception by a friendly and helpful employee named Alex. The rooms were also clean and the breakfast was delicious. I would definitely book again.

Jun 17, 2025 · Melanie Van Duinen

The room is OK. The plumbing leaks, doesn't work correctly, is loud, every fixture is loose. The bathroom doesn't have doors that lock. The curtains were shredding, there were boogers on the wall as well as literal graffiti on the doors with sharpie. It's a king room and we literally got 2 bath towels, 1 hand towel, and 1 wash cloth for 2 people staying 4 days, we had to request more but that took hours. It was otherwise clean with no smell. Both elevators went down during our stay, they seem to be attempting renovations on them, we were forced to use the service elevator that was also in poor condition with horrible shaking, buttons that don't work correctly, and just complete lack of maintenence. This referb was not mentioned during the reservation process or at check in. There was a sign blocking one elevator when we initially checked in and a second was taped to the elevators on our third morning. We almost missed our Uber because we have mobility conditions and are unable to use the stairs and were stuck on the fifth floor because the service elevator was struggling with the entire hotel and staff. They don't allow deliveries to your room but they don't tell you that. There is no signage or anything else to inform anybody of this policy. They sometimes catch the delivery person and make they leave items at the counter but not every time. You will get to play a game of where to get any deliveries. The staff were inconsistent, never were we able to get info about the hotel during check in like wifi, restaurant info, elevator issues, we were given keys period. No airport shuttle, no breakfast, they have a restaurant on property only, The hallways had water damage, peeling paint, bubble ceilings, stains. The outside is really pretty but there seems to be some construction all around the building. It's really located in a strange place but it's fairly quiet. While it's not the worst Marriott we've stayed at, the staff/ lack of working facilities make it not worth staying again for us.

Jun 20, 2025 · Nicki Keep

I travel weekly and this may be worst hotel I’ve stayed in. Very old feel. Air conditioner hardly worked in the room. One elevator was down so they only had one available and I waited 12+ minutes to get from second floor to first floor, before just taking the stairs - which only lead OUT of the building. One gentleman said that elevator had been down for over a year. Do not recommend. It feels in the middle of no where also. The ladies at the front desk were nice. But rather than stay and enjoy Chicago after work was finished, I cut my trip short to avoid staying another night in that hotel

Jul 02, 2025 · Robert Williams

If you like the 90s you will like this. Because it hasn’t been renovated since then. The outside is really dirty and uninviting. Elevator is being replaced as well. Room had weird funky smell. One of the TVs the size of an iPad from the 90s didn’t work and there were cables all over the place for random things. Furniture was easily outclassed by an old Hampton Inn. The shower tile had cracks from wall to wall poorly repaired. The only redeeming quality was the check in team. Marriott should be embarrassed to claim this as one of their hotels. Pathetic.

Jul 17, 2025 · Jon Swanson

Room was pretty clean but there were bugs all over the curtains. Doesn’t look like you can open the windows anywhere so not sure where the bugs are coming from. TV in the bedroom doesn’t work. You can hear sound from it but you can’t get any pictures. Only one elevator was working and looking at past reviews it’s been broken for at least 4 months so it’s clearly not a priority. I’ve stayed at hotels who got the elevator fixed within days. I’m pretty sure the air conditioner was broken because our floor hallway (6) was super hot and our room was cooler but was hard to sleep because we were not getting any cool air. Was going to tell the front reception but I read past reviews and it looks like the air conditioning is a problem with this hotel so I decided to just not say anything about it since we won’t be coming back to this place while in Chicago. Plus again it’s clearly not a priority to them since people still make reservations so that’s why I’m here to warn everyone! WIFI does not reach us so thankfully we have unlimited data. We love Marriott hotels and have not had any issues until we stayed at this one.

Apr 25, 2025 · Sunny Yang

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