Holiday Inn Chicago-Elk Grove, an IHG Hotel ico

Holiday Inn Chicago-Elk Grove, an IHG Hotel

Hotels Near Of MeIllinoisCook CountyElk Grove VillageBusse Road

1000 Busse Rd, Elk Grove Village, IL 60007, USA

3.0

My experience at this hotel was disappointing for several reasons. Customer service at the front desk was unhelpful, and there were no amenities available during my stay. The pool was closed and appeared to be used for storage, which added to the overall neglected feel of the property. Unfortunately, my room had bed bugs, which made the stay extremely uncomfortable. The furnishings and decor were very outdated—reminiscent of the 1970s—and the entire place seems in need of a major renovation. I genuinely wish I had something positive to highlight, but unfortunately, I cannot. Based on this experience, I would not return, even at no cost.

Captain Oh Captain
  • Overview
  • (847) 437-6010
  • www.ihg.com

Holiday Inn Chicago-Elk Grove, an IHG Hotel Introduce

For residents of Illinois seeking a hotel in the Chicago suburbs, particularly near O'Hare International Airport or for business in the Elk Grove Village industrial park, the Holiday Inn Chicago-Elk Grove by IHG is one of the available options. A recognizable brand name can often provide a sense of security and a baseline expectation for a certain level of service and amenities. However, as with any hotel, it is important for locals to get a complete and realistic picture of the property before making a booking. This article aims to provide a factual overview of the hotel, drawing from public data and guest reviews to help potential visitors make an informed decision about their stay in the Elk Grove Village area.

Public reviews suggest a mixed and often disappointing guest experience at this particular Holiday Inn. The hotel's atmosphere is frequently described as outdated and in need of a major renovation. The decor and furnishings are noted as being from a bygone era, with some reviews specifically mentioning a 1970s feel. The grounds and exterior are also mentioned as being in a state of disrepair, with weeds and a general lack of maintenance. While a few guests have found the rooms themselves to be acceptable for a basic, comfortable night's sleep, with clean beds and functional showers, the overall impression is one of neglect. This contrast between a clean bed and an otherwise run-down property is a recurring theme in guest feedback, and it is a key point for any local user to consider.

The Holiday Inn Chicago-Elk Grove is located at 1000 Busse Rd, Elk Grove Village, IL 60007, USA. This is a central location within the Elk Grove Village business complex. For many Illinois residents, especially those traveling for work, the location is a significant point of convenience, as it is situated near a major industrial area and is only a short drive from O'Hare International Airport. The hotel's proximity to major roads, including I-290 and I-90, makes it easily accessible for anyone traveling from other parts of Illinois.

While the location is practical for business travelers, the surrounding area is primarily an industrial and commercial zone, which may not offer the same recreational or scenic appeal as other parts of the Chicago suburbs. This is a trade-off that local visitors should be aware of. The hotel's accessibility to the airport is a notable advantage, as it is a quick drive for those with early morning or late-night flights. However, the convenience of the location must be weighed against the hotel's reported internal and external condition. For an Illinois resident, this location is best suited for a quick, functional stop rather than a leisurely vacation, as it prioritizes accessibility over a resort-like atmosphere.

Public data and guest reviews indicate that while the Holiday Inn Chicago-Elk Grove lists certain amenities, their availability and condition may be a point of concern. The hotel does have some offerings, but the execution of these services is where guests have expressed disappointment.

  • Rooms with comfortable and clean beds.
  • Working showers and fresh towels.
  • A "breakfast included" offering, though some guests have reported it to be very minimal (e.g., a mini Twinkie and a box of Fruit Loops).
  • A pool, though it has been reported to be closed and used for storage, and in general, may not be usable for guest recreation.
  • A lobby area that may be used by guests for a short time.
  • Customer service at the front desk, though some guests have described it as unhelpful.
  • A restaurant on-site.
  • Meeting and banquet facilities, which may be a focus of the business.

These services, while listed, should be considered with the understanding that their quality and availability are not always as expected, according to customer feedback.

The highlights of the Holiday Inn Chicago-Elk Grove are a mix of both positive and negative attributes, and it is essential to consider both when evaluating the hotel.

  • Clean Bed and Functioning Shower: The primary positive highlight is that some guests have reported the beds to be comfortable and clean, and the showers to be in working order, which are the most fundamental aspects of a hotel stay.
  • Major Renovation Needed: A significant and recurring highlight is the overwhelming need for a major renovation. The hotel's decor and furnishings are described as very outdated, giving the property a neglected feel.
  • Closed Amenities: The pool, a key amenity, has been reported as closed and used for storage, which is a major disappointment for guests who expect to use it.
  • Grounds and Exterior Maintenance: The exterior and grounds of the property are mentioned as being unkempt, with weeds and an overall lack of care, which detracts from the visual appeal.
  • Bed Bug Reports: A very serious and concerning highlight is the report of bed bugs, which is a critical issue that would prevent most people from staying.
  • Deceiving Pricing: Some guests have noted a significant discrepancy between the price they paid (or were quoted) and what the hotel's actual value seems to be, leading to a feeling of being "ripped off."

These highlights paint a clear picture of a property that has significant issues with maintenance and guest experience, despite providing a functional bed and bath for some.

For more information or to inquire about a stay at this hotel, you can use the contact information below.

Address: 1000 Busse Rd, Elk Grove Village, IL 60007, USA

Phone: (847) 437-6010

It is highly recommended that potential guests call the hotel directly to confirm the availability of any amenities, such as the pool, before making a reservation.

The Holiday Inn Chicago-Elk Grove is suitable for a very specific type of local user in Illinois, and with significant reservations. It might serve as a last resort for a traveler with extremely limited options, a very tight budget, or someone who is only concerned with a quick place to lay their head for a few hours and has no expectation of amenities or a pleasant environment. It is not a suitable option for a family vacation, a romantic getaway, or for anyone who values cleanliness, modern decor, or a full range of services. For an Illinois resident familiar with the quality of other hotels in the area, the Holiday Inn Chicago-Elk Grove, based on public reviews, falls short of the brand's typical standard and the expectations of most travelers. The reports of neglected amenities, outdated facilities, and serious issues like bed bugs and unhelpful customer service are major deterrents. Therefore, it is strongly advised that locals consider other options in the area, even if it means paying a bit more, to ensure a safe, comfortable, and satisfying stay.

Holiday Inn Chicago-Elk Grove, an IHG Hotel Photos

Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4
Holiday Inn Chicago-Elk Grove, an IHG Hotel 4

Holiday Inn Chicago-Elk Grove, an IHG Hotel Location & Map

1000 Busse Rd, Elk Grove Village, IL 60007, USA

Reviews

My experience at this hotel was disappointing for several reasons. Customer service at the front desk was unhelpful, and there were no amenities available during my stay. The pool was closed and appeared to be used for storage, which added to the overall neglected feel of the property. Unfortunately, my room had bed bugs, which made the stay extremely uncomfortable. The furnishings and decor were very outdated—reminiscent of the 1970s—and the entire place seems in need of a major renovation. I genuinely wish I had something positive to highlight, but unfortunately, I cannot. Based on this experience, I would not return, even at no cost.

Jul 14, 2025 · Captain Oh Captain

First of all, let me say that the room itself was ok, the bed was comfortable and clean. Shower worked well. Towels were good. So, if all you care about is a comfortable clean bed and a bathroom that works, it’s good. However, everything else is crap. We contacted Holiday Inn to book us a reservation in Schaumburg Illinois and they quoted this one for $169 plus tax per night. Now we see it’s $82 per night. It’s definitely an $82 per night hotel. The grounds have gone to weeds. It’s sad because pics show how beautiful the grounds used to be, now the whole property is nothing but weeds. The roses, Lillies, etc are all gone to seed and choked out by weeds a foot tall. The exterior is awful. The interior is old and dilapidated. The pool and hallway have tons of boxes stacked up in and around it. Not usable. The breakfast “included” is basically a mini Twinkie and a box of Fruit Loops. I’m not kidding. We stayed 2 nights and had a good sleep but man, we got ripped off.

Jun 27, 2025 · freddi puckerin

Bed was comfortable and staff was friendly. However I would never stay here again, they advertised breakfast included with the room and we got this joke instead, everyone was expecting a hot breakfast so this was pretty upsetting and lame, we could have booked any other hotel for at least $30 less with no breakfast, this was definitely not worth it. On a different note, as soon as we got into our room we notice the bathroom had no toiletries not even soap, we were in a hurry to get ready in the hotel for a friend's wedding and having to go again to front desk to ask for things was a big waste of time that could have been prevented if housekeeping did their job properly. Horrible experience expected so much more.

May 18, 2025 · oriana cañas muñoz

i was having a travel emergency and i am very grateful to have had the help i needed with my last minute accommodation stay here. the free shuttle service was a nice touch and the rooms stayed nice & cold. this location is also close to the bus stop that takes you to the blue line into the city. every front desk person was also very kind and helpful!

May 13, 2025 · Anny

We stayed here due to a missed connecting flight from O'Harre. Google maps says this place is 3 miles from the airport, it's more like 9 or 10. There is only 1 shuttle, even though we were told there would be 2 or 3. We had to wait for almost an hour just to get picked up from the airport, due to only 1 shuttle running. The building is old and run down. Our room smelled like a dirty ash tray. The bathroom door was crumbling apart on the bottom and dirty. Also, it wouldn't stay shut so, the dirty door kept dumping you as you were trying to get out of the shower. At 5am the lobby was full of people trying to catch the shuttle airport shuttle. We were told there would be 3, once again there was only 1. Several of us had to order Ubers in order to make our flights.

Mar 24, 2025 · Hope Howell

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