Smart Suites on the Hill

Smart Suites on the Hill is an accommodation option located at 151 Larkin Way, South Burlington, VT 05403, USA. As a property that falls under the "Hotels Near Of Me" category, it serves travelers seeking lodging in the South Burlington area, whether for short visits or extended stays. You can contact them at (802) 860-1986 or +1 802-860-1986 for reservations and inquiries.

The environment at Smart Suites on the Hill is a subject of varying perspectives. While some descriptions from the property's official channels aim to portray a welcoming and comfortable stay, particularly for extended-stay travelers, recent guest reviews present a different picture. The hotel is described as an older building, and some guests have noted it appears run-down, with visible signs of wear such as half-pulled-up, wrinkled, and dirty carpets, holes in walls, and missing wallpaper and fixtures. A strong, unpleasant odor throughout the hotel, particularly in common areas and hallways, is frequently mentioned. Guests have also reported issues with cleanliness, including mold in showers and a general sense of disrepair. The property seems to cater significantly to long-term residents, which some visitors perceive as impacting the overall atmosphere, leading to concerns about noise levels, including loud music and barking dogs. The presence of what some guests describe as problematic activities on the first floor has also been raised as a significant concern, contributing to an environment that some travelers found unsettling and not conducive to a pleasant stay.

Regarding services, Smart Suites on the Hill operates with a front desk, though some guests have described interactions with staff as unhelpful or lacking in detailed information about the building and its amenities upon check-in. The hotel does offer essential services such as daily housekeeping, which some guests found to be satisfactory within their rooms despite issues in common areas. Laundry facilities are available on-site, which is a key amenity for extended stays. Free self-parking and free Wi-Fi are provided, offering convenience for guests. The property also indicates it is pet-friendly, though this comes with an additional fee. While the official website mentions complimentary hot coffee, other sources indicate a complimentary continental breakfast, which some guests found to be basic or missing. Some amenities, like a fitness center, hot tub, and pool, are listed as available, but they are noted to be located off-site or within walking distance rather than directly on the property. There are also mentions of a snack bar and vending machines for convenience. However, a significant concern raised by guests is the lack of visible security or staff on the property during night hours, leading to feelings of unsafety.

The features of Smart Suites on the Hill are primarily designed to accommodate longer stays. The rooms are typically configured as suites, including studio, one-bedroom, and two-bedroom options. These suites are equipped with kitchenettes, which usually include a refrigerator, microwave, and sometimes a dishwasher, allowing guests to prepare their own meals. Each room generally provides a private bathroom, satellite/cable TV, and a coffee maker. Air conditioning and heating are also standard features. Some suites may even offer a jetted tub. For those seeking to maintain an active lifestyle, access to a fitness center is provided, although, as mentioned, it is not on-site. The property's design aims to provide ample living space, which can be a significant advantage for guests staying for extended periods. The pet-friendly policy also makes it a viable option for travelers with furry companions, provided they are aware of and willing to pay the associated fees. The property is also described as being 100% smoke-free.

When it comes to promotional information, Smart Suites on the Hill, being part of the Ascend Hotel Collection, often highlights its value proposition, particularly for extended stays, and its location within South Burlington. They emphasize the convenience of being close to attractions such as the Church Street Marketplace, Waterfront Park, University of Vermont, Champlain College, and various shopping centers. While specific, ongoing promotional offers like discounted rates for longer stays or seasonal packages may be available through various booking platforms, these are typically dynamic and subject to change. The presence of kitchenettes and laundry facilities are key selling points for guests looking for a more home-like experience at a potentially more affordable rate than traditional hotels. The property is also marketed as being ideal for business travelers, relocations, and families seeking longer stays. However, it is crucial for potential guests to thoroughly research and manage their expectations based on recent customer feedback, which points to significant disparities between the advertised features and the current condition and environment of the hotel. Given the strong negative feedback regarding cleanliness, maintenance, and safety, any promotional information should be considered in light of these reported issues. It is highly recommended to contact the hotel directly or review very recent guest experiences to get the most up-to-date and accurate understanding of the property before booking.