Somerset Lofts

Somerset Lofts, located at 11 Cedar Grove Ln, Somerset, NJ 08873, USA, positions itself as a unique lodging option within the "Hotels Near Of Me" category, particularly appealing to those seeking an extended stay experience. Operating as an Ascend Hotel Collection member, it aims to blend the comforts of apartment living with the convenience of hotel services. This establishment offers a distinct environment and set of features that differentiate it from traditional hotels in the area.

Environment:

The Somerset Lofts is situated in the business district of Somerset, providing a practical location for individuals on corporate assignments or those needing prolonged accommodation. The property features a garden, which can offer a serene and picturesque setting for relaxation, allowing guests to take a leisurely stroll or simply enjoy the greenery. It's approximately 10 minutes' drive from Rutgers University, Busch Campus and Rutgers New Brunswick, making it accessible for university visitors. While some guests highlight the "beautiful" and "cozy" nature of the rooms and the positive overall experience, it is important to note that other reviews describe the atmosphere as feeling "more like a rundown apartment complex than a hotel," with an occasional lingering smell of marijuana and a sense that the units primarily house long-term residents. This suggests a mixed environment that might not appeal to all travelers seeking a conventional hotel experience. The hotel is composed of 84 rooms, indicating a relatively intimate setting. It's also located near Protechockey Ponds Ice Center and within reasonable driving distance of the New Jersey Convention and Exposition Center, catering to various local attractions.

Services:

Somerset Lofts provides a range of services designed to support both short and extended stays. A 24-hour front desk is available to assist guests. Complimentary in-room WiFi and free WiFi in public areas ensure connectivity for all guests. The hotel offers complimentary self-parking on-site. For convenience, there is a grocery/convenience store on-site, a vending machine, and a shared microwave in a common area. Laundry facilities are available for guest use, which is a significant amenity for long-term residents. The hotel also features a business center for guests needing to work, and concierge services are provided. Daily housekeeping services are offered. While some sources mention complimentary breakfast, the availability and type (e.g., continental breakfast, free coffee) may vary, so it's advisable to confirm this directly. Guest reviews regarding service are highly polarized; some praise staff as "exceptional," "quick and accommodating," and "warm and helpful," while others recount "alarmingly poor customer service," including long waits for amenities and feeling "disrespect" from staff. This suggests that the quality of service might be inconsistent.

Features:

The accommodations at Somerset Lofts are primarily loft-style rooms, designed to offer more space than typical hotel rooms. There are 84 individually furnished rooms, with options including Standard Rooms (King or 2 Queen Beds), Deluxe Suites (King or 2 Queen Beds), Comfort Rooms, and a Presidential Suite. These rooms often feature separate dining and sitting areas. Key in-room amenities typically include air conditioning and heating for comfort, a private bathroom, a desk, soundproofing for a quieter environment, an iron/ironing board, and a television with cable channels. Some rooms may also include refrigerators and microwaves, which are beneficial for guests staying for longer periods. The emphasis on "loft-style" suggests a more residential feel. The hotel is noted for being pet-friendly; pets are allowed on request, though charges may be applicable. The property also features a garden area, a fitness center for guest use, and meeting/banquet facilities, indicating its capacity to host small events or business gatherings.

Promotional Information and Guest Considerations:

As an Ascend Hotel Collection member, Somerset Lofts participates in the Choice Privileges loyalty program. This allows guests to earn points on their stays, which can be redeemed for free nights, gift cards, and other rewards. Guests can often find special offers and discounts by booking directly through Choice Hotels' official website or through various online travel agencies. Promotions might include discounts for advance bookings, extended stays, or seasonal rates. It's always recommended to check for current deals and membership benefits before booking.

However, it is crucial to provide a comprehensive and objective overview, which includes acknowledging the significantly mixed guest experiences. While some guests have had "exceptional" stays with "beautiful, clean, and cozy" rooms and excellent service, other reviews paint a starkly different picture. Serious concerns have been raised about cleanliness (e.g., mold, flies, blood stains, smell of weed in rooms and on sheets), damaged bathrooms (cracks, holes, webs), and issues with ants. There have also been reports of operational failures such as broken elevators, fire alarms going off for unknown reasons, and significant delays or non-receipt of damage deposit refunds and night refunds. The hotel's atmosphere has been described as "unsettling" due to alleged incidents on the premises and a general feeling of it being a "rundown apartment complex" with disrespect towards guests. Given these highly divergent experiences, prospective guests should exercise caution. It is strongly advised to contact the hotel directly to confirm specific room conditions, check the functionality of all desired amenities, and thoroughly understand all policies regarding payments, deposits, and service expectations before booking, especially if considering a longer stay. Documenting any issues upon check-in and communicating them immediately to the front desk, while keeping a record of all interactions, would be a prudent measure for any guest.