Sonesta ES Suites Atlanta Alpharetta Windward ico

Sonesta ES Suites Atlanta Alpharetta Windward

Hotels Near Of MeGeorgiaFulton CountyAlpharettaWindward Parkway

5465 Windward Pkwy, Alpharetta, GA 30004, USA

4.0

First time in Sonesta and the last one. I have never been so poorly treated by a morning desk attendant. She yelled at my kids for looking at hot breakfast before 7am and was on a 10 min tirade for how rude it was for us to come before 7am. The person who brings the food did not mind, he actually felt bad that she treated us that way. What a refreshing start of the day and a piece of 'southern hospitality'. The property itself is a dump. Horrible smell of the carpet, damp sheets, lumpy mattress and pillows.

Marina Zhuravleva
  • Overview
  • (770) 664-0664
  • www.sonesta.com

Sonesta ES Suites Atlanta Alpharetta Windward Introduce

Welcome to the Sonesta ES Suites Atlanta Alpharetta Windward, a hotel that aims to provide a comfortable and convenient experience for both short and extended stays in Alpharetta, Georgia. Situated at 5465 Windward Pkwy, Alpharetta, GA 30004, USA, this hotel is designed to be your home away from home, particularly for those searching for "Hotels Near Of Me" in the Alpharetta area. Its strategic location offers easy access to local businesses and popular attractions, making it a suitable choice for various travelers. You can reach them at (770) 664-0664 or +1 770-664-0664.

Environment and Location

Sonesta ES Suites Atlanta Alpharetta Windward is nestled in a suburban setting, offering a relaxed atmosphere while remaining well-connected to the vibrant life of Alpharetta. The hotel is conveniently located near major attractions such as North Point Mall, Truist Park (home of the Atlanta Braves), Ameris Bank Amphitheatre, and Avalon Mall. Downtown Alpharetta, with its charming boutiques, restaurants, and parks, is also just about 2 miles away. For business travelers, the hotel is close to various corporate offices and features accessible routes to business centers and meeting spaces on-site. The property's exterior features a well-maintained appearance, and some rooms offer balconies, allowing guests to enjoy the surrounding environment. The hotel also boasts a seasonal outdoor pool and a sports court, providing avenues for relaxation and recreation. On-site self-parking is available for a fee of USD 6 per night.

Services and Amenities

The Sonesta ES Suites Atlanta Alpharetta Windward prides itself on offering a comprehensive range of services and amenities designed to enhance guest comfort, especially for extended stays.

  • Spacious Suites with Full Kitchens: A key feature of this hotel is its apartment-style suites, which include fully equipped kitchens with a refrigerator, stovetop, microwave, and dishwasher. This allows guests the flexibility to prepare their own meals, which is particularly beneficial for longer visits or families. Room types available include Studio Suites, One-Bedroom Suites, and Two-Bedroom Suites, many featuring separate sitting areas. Some suites even come with a fireplace for added comfort.
  • Complimentary Breakfast: Guests can start their day with a free buffet breakfast, typically served from 6:30 AM to 10:00 AM daily. It features a variety of offerings including hot choices like eggs, pancakes, biscuits, and sausage, along with yogurt, fresh fruit, coffee, and juice. While the hotel aims to offer a good breakfast spread, some past guests have noted that the breakfast options could be more varied for longer stays.
  • Pet-Friendly Accommodation: The hotel welcomes well-mannered pets, with no breed or weight restrictions, and allows up to two pets per suite. A pet fee of USD 75 applies for stays up to 7 nights, and USD 150 for stays longer than 7 nights. Service animals are exempt from fees. This is a significant advantage for travelers who wish to bring their furry companions along. Pets may not be left unsupervised in the room.
  • Fitness and Recreation: For those who like to maintain their fitness routine, the hotel provides an on-site fitness center ("The Mat") with large windows. There's also a seasonal outdoor pool ("The Dip") for a refreshing swim, and BBQ facilities for outdoor cooking and socializing. A tennis court is also available for guests to enjoy.
  • Business and Connectivity: The hotel caters to business travelers with a business center and free high-speed Wi-Fi (50+ Mbps) in all rooms and public spaces. Suites are designed with ample workspace, making them suitable for remote work. Printing and fax services are also available. Meeting spaces are also on-site, with one meeting room totaling 668 sq ft, capable of holding up to 50 people.
  • Laundry Facilities: On-site laundry facilities ("The Soap") offer convenience for guests on extended stays, allowing them to do their own laundry without having to leave the property. Overnight pickup and delivery service may also be available. A laundry fee of USD 3 per day may apply.
  • Guest Services: A 24-hour front desk is available to assist guests with any needs, including luggage storage, dry cleaning/laundry services, and securing valuables. The staff is generally praised for being friendly and helpful.
  • Comfort and Accessibility: Rooms feature climate-controlled air conditioning, premium bedding, blackout drapes, and essential amenities like hair dryers, irons, and ironing boards. The hotel also offers accessible rooms with features like grab bars, roll-in showers, and visual alarms to accommodate guests with disabilities. Accessible facilities include the entrance to the swimming pool, registration desk, business center, fitness center, and routes to guest rooms.
Features and Unique Selling Points

Sonesta ES Suites Atlanta Alpharetta Windward distinguishes itself through its focus on extended-stay comfort, offering a blend of hotel services with apartment-like living. The fully equipped kitchens are a major draw, providing a sense of independence and cost savings on dining out. The spaciousness of the suites allows for a more comfortable experience, especially for families or those needing dedicated workspace. The hotel's pet-friendly policy is another significant advantage, catering to a growing segment of travelers. The "community-inspired" approach, as highlighted by Sonesta, aims to create a welcoming environment where guests feel genuinely cared for. The presence of a "Nest" common area offers a comfortable space for socializing or relaxing beyond the individual suites.

Promotional Information and Offers

Sonesta ES Suites often features promotions to provide value to its guests. While specific offers can vary, common promotions at Sonesta ES Suites properties include:

  • Savings That Hit the Suite Spot: This promotion typically offers discounts for stays of 5 nights or more, making it ideal for extended trips. Guests are advised to check for specific promo codes like "WEEKLY" and note that discounts may vary based on the actual length of stay. Guests must stay at least 5 nights to qualify for the promotional rate, and the price is subject to change in the event of early departure. This offer may not be combined with other promotions, offers, or discounts and is not valid for groups of 9 or more, past stays, or existing reservations.
  • Sonesta Travel Pass Member Rates: Members of the Sonesta Travel Pass loyalty program often receive the best available rates and additional perks on their stays. This rate is only available to Sonesta Travel Pass members with a valid ID on the reservation, and non-members agree to enroll in the program.
  • AAA/CAA Member Discounts: AAA and CAA members can typically enjoy discounts on their bookings.
  • Bonus Points Packages: Some promotions allow guests to earn extra Sonesta Travel Pass points per night (e.g., 1,000 bonus points per night), helping them accumulate points faster for free nights.
  • Plan Now, Play Later: This type of offer can provide savings of up to 15% when booking at least 7 days in advance with a specific code (e.g., SONAP).

It is always recommended to check the official Sonesta website or contact the hotel directly for the most current deals and offers, as these can change seasonally or based on availability. Group rates are also available for company retreats, sports events, family reunions, or weddings. Early check-in and late check-out may be available for a fee, subject to availability.

Customer Reviews and Feedback

Customer experiences at Sonesta ES Suites Atlanta Alpharetta Windward are varied, providing a balanced perspective for potential guests.

  • Positive Feedback: Many guests appreciate the spaciousness of the rooms and the convenience of the full kitchens, often mentioning that the setup feels more like an Airbnb than a typical hotel. The pet-friendly policy is consistently praised, with guests noting their excitement to bring their "fur babies." The helpfulness and friendliness of individual staff members, such as "Iris," have been highlighted as exceptional, contributing significantly to a positive stay. The cleanliness of the rooms and the comfortable beds are also frequently mentioned positives. The location is often rated highly for its proximity to various attractions and easy access. Guests have also positively reviewed the breakfast, noting its variety of hot choices.
  • Areas for Improvement: Some reviews point to concerns regarding cleanliness and maintenance. Mentions of "horrible smell of the carpet," "damp sheets," and "lumpy mattress and pillows" suggest that some rooms might be in need of updates or more thorough maintenance. Furthermore, reports of "roaches" indicate a need for more diligent pest control measures. While some guests find the breakfast satisfactory, others suggest that more variety in the breakfast options would enhance the experience for longer stays. Isolated incidents of poor customer service, such as the described encounter with a "morning desk attendant" regarding breakfast timing, indicate inconsistencies in staff hospitality, which the hotel should address to ensure a consistently positive guest experience, embodying the "southern hospitality" it aims to provide. A refundable damage deposit of USD 150 is required upon arrival, collected by credit card, and reimbursed within 7 days of check-out, subject to property inspection. The minimum age for check-in is 21.

Overall, Sonesta ES Suites Atlanta Alpharetta Windward offers a compelling option for those seeking spacious, well-equipped suites, especially for extended stays or with pets, and its convenient location is a definite plus. While there are areas for improvement in consistency of room maintenance and service, many guests have found it to be a comfortable and accommodating choice.

Sonesta ES Suites Atlanta Alpharetta Windward Photos

Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4
Sonesta ES Suites Atlanta Alpharetta Windward 4

Sonesta ES Suites Atlanta Alpharetta Windward Location

Sonesta ES Suites Atlanta Alpharetta Windward

5465 Windward Pkwy, Alpharetta, GA 30004, USA

Get directions

Reviews

First time in Sonesta and the last one. I have never been so poorly treated by a morning desk attendant. She yelled at my kids for looking at hot breakfast before 7am and was on a 10 min tirade for how rude it was for us to come before 7am. The person who brings the food did not mind, he actually felt bad that she treated us that way. What a refreshing start of the day and a piece of 'southern hospitality'. The property itself is a dump. Horrible smell of the carpet, damp sheets, lumpy mattress and pillows.

May 18, 2025 · Marina Zhuravleva

Everything was great until we noticed roaches. We understood that it happens so we decided to just kill them. At least 10 bugs later. If they sprayed for roaches and more breakfast options they would be a 4.5. The room came with fireplace and it was so nice to have. Iris was the best. She had the best personality and was welcoming. If not for I would not be in a rush to come back. I can't wait to return and to see Mrs. Iris again.

Feb 19, 2025 · The Futrell Family

Very accommodating. Front office staff was amazing. I wish I had gotten her name but she had a New York accent. She was very professional and very tourist friendly. She recommended a nice little hidden Jem restaurant and it was amazing

Apr 06, 2025 · raven anderson

THE AC DOESN'T WORK!!!! and they increase the room rate the longer you stay without telling you. Only stay here if you like waking up drenched in sweat and like surprise upcharges from the rate you originally booked it for. Not to mention, half the staff has an additud when you ask for something, then give you a sarcastic comment. Ac is set to 67 degrees and the room is at 80 or whatever outside temp is. They don't have proper AC, and they skimp out on upkeep repairs.

Apr 24, 2025 · Jacob Jones

I don’t even have the energy to fully address my review at this point, because the front desk lady assumes that she can take her day out on my husband the moment we desired to change our room because it had NO hot water. Shouldn’t be a big deal right, no instead just even asking turned into us “being too much for housekeeping” . When in all honesty we didn’t even get to use the room besides the coffee pot I started before attempting to shower. Imagine just being released from the hospital from heart issues, desiring to just take a hot bath, get a good nights rest and waking up to a breakfast but instead you’re immediately dealing with the strain of being a burden for wanting to switch rooms just for hot water. It’s not just what you say, it’s how you say it, tone of voice, and I for one didn’t appreciate the disrespect to my husband or I. Literally am writing this review as she is still going . I recommend any other seista hotel, just not this one.

Mar 15, 2025 · Essential Rose Renovations LLC

Hotels Near Of Me

Comfort Inn Alpharetta-Atlanta North

Comfort Inn Alpharetta-Atlanta North

5455 Windward Pkwy W, Alpharetta, GA 30004, USA

Courtyard Atlanta Alpharetta

Courtyard Atlanta Alpharetta

12655 Deerfield Pkwy, Alpharetta, GA 30004, USA

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

12505 Innovation Way, Alpharetta, GA 30004, USA

DoubleTree by Hilton Hotel Atlanta - Alpharetta

DoubleTree by Hilton Hotel Atlanta - Alpharetta

2925 Jordan Ct, Alpharetta, GA 30004, USA

Hyatt Place Atlanta/Alpharetta/Windward Parkway

Hyatt Place Atlanta/Alpharetta/Windward Parkway

5595 Windward Pkwy, Alpharetta, GA 30004, USA

SpringHill Suites Atlanta Alpharetta

SpringHill Suites Atlanta Alpharetta

12730 Deerfield Pkwy, Alpharetta, GA 30004, USA

Hampton Inn & Suites Alpharetta

Hampton Inn & Suites Alpharetta

16785 Old Morris Rd, Alpharetta, GA 30004, USA

Hilton Alpharetta Atlanta

Hilton Alpharetta Atlanta

5775 Windward Pkwy, Alpharetta, GA 30005, USA

Atlanta Marriott Alpharetta

Atlanta Marriott Alpharetta

5750 Windward Pkwy, Alpharetta, GA 30005, USA

Home2 Suites by Hilton Alpharetta

Home2 Suites by Hilton Alpharetta

12075 Morris Rd, Alpharetta, GA 30005, USA

The Hotel at Avalon, Autograph Collection

The Hotel at Avalon, Autograph Collection

9000 Avalon Blvd, Alpharetta, GA 30009, USA

EV Evolution Venue Hotel

EV Evolution Venue Hotel

3480 Preston Ridge Rd, Alpharetta, GA 30005, USA