SureStay Plus by Best Western Highland Poughkeepsie

For individuals and families searching for "Hotels Near Of Me" in the Highland, NY, and greater Poughkeepsie area, the SureStay Plus by Best Western Highland Poughkeepsie presents itself as a practical and often welcoming option. Located at 3423 Rte 9W, Highland, NY 12528, USA, this hotel is part of the SureStay Plus brand under the Best Western Hotels & Resorts umbrella, signifying a commitment to consistent quality and service. Guests can reach them by phone at (845) 834-2584 or +1 845-834-2584.

This objective introduction will delve into the hotel's environment, services, features, and some insights derived from recent guest feedback, providing a comprehensive overview for local users and visitors alike.

The SureStay Plus by Best Western Highland Poughkeepsie is strategically situated on Route 9W, a significant north-south artery in the Hudson Valley. This location offers high visibility and ease of access for travelers. Highland is a hamlet within the town of Lloyd in Ulster County, known for its proximity to major attractions like the iconic Walkway Over the Hudson, which provides stunning views of the Hudson River. The hotel's position makes it a convenient base for exploring other regional highlights, including the charming town of New Paltz, various wineries, orchards, and state parks like Franny Reese State Park.

Being on a main state highway, the immediate environment around the hotel is likely commercial, with other businesses, gas stations, and dining options within easy reach. While convenient, one guest review highlights a critical point regarding the hotel's accessibility from the south: "Hotel is near a confusing intersection of two state highways. From the south, there is no clear way to turn left into the parking lot of this hotel without ending up on a high-speed limited-access highway to New Paltz." This suggests a challenging traffic pattern for unfamiliar drivers, potentially leading to detours or, as unfortunately experienced by a reviewer, interactions with law enforcement. This is a significant environmental detail that prospective guests should be aware of for navigation.

As a SureStay Plus by Best Western, this hotel aims to provide a comfortable stay with a range of standard amenities. These commonly include:

• Guest Rooms: The hotel offers well-appointed rooms designed for comfort. One reviewer explicitly stated they enjoyed a "great clean room," indicating that cleanliness is a priority. Rooms typically include amenities such as comfortable beds, flat-screen TVs, complimentary Wi-Fi, coffee/tea makers, microwaves, and refrigerators. The presence of these in-room conveniences caters to both short and extended stays, offering a degree of self-sufficiency.

• Complimentary Breakfast: The hotel generally provides a complimentary breakfast, a valued amenity for many travelers. One guest mentioned enjoying "the breakfast," suggesting it offers a satisfactory start to the day. While specific details of the breakfast spread are not provided, it typically includes hot and cold options.

• Pet-Friendly Policy: A significant feature, explicitly highlighted by a satisfied guest, is the hotel's welcoming pet policy: "so happy I could bring in our small dog." This makes it an excellent choice for travelers with furry companions, as finding truly pet-friendly "Hotels Near Of Me" can sometimes be a challenge.

• Staff Interaction: Customer service appears to be a strong point, with one reviewer praising a "Very friendly and helpful receptionist." Another review, despite listing problems, also notes that "staff are polite." This suggests a generally positive and professional demeanor among the hotel's employees.

• Parking: On-site parking is typically available and is expected to be complimentary, providing convenience for guests traveling by car.

• Connectivity: Complimentary Wi-Fi is standard throughout the property, essential for both leisure and business travelers.

The SureStay Plus by Best Western Highland Poughkeepsie distinguishes itself within the "Hotels Near Of Me" category through several key features:

• Pet-Friendly Accommodation: Its welcoming stance towards pets is a significant advantage for animal owners, making it a preferred choice for many travelers who wish to bring their furry friends along.

• Clean and Comfortable Rooms: The consistent feedback regarding "clean room" and generally positive comments on the stay indicate that the hotel maintains good standards of hygiene and provides a comfortable resting place.

• Best Western Affiliation: Being part of the Best Western family, guests can typically expect a certain level of quality and consistency. Best Western Rewards members can also earn and redeem points, adding value for loyal customers.

• Convenient Location for Regional Exploration: Its position on Route 9W offers excellent access to both Highland's attractions (like the Walkway) and nearby destinations such as New Paltz, facilitating exploration of the wider Hudson Valley.

• Friendly Staff: The positive mentions of "friendly and helpful" staff suggest a service-oriented approach, which can greatly enhance the guest experience.

However, a critical feature to be aware of is the potentially confusing intersection leading to the hotel from the south, which has been cited as a reason for police stops, potentially impacting the arrival experience for some guests.

SureStay Plus by Best Western Highland Poughkeepsie promotes itself through the Best Western Hotels & Resorts network, its own website, and various online travel agencies. Guests searching for "Hotels Near Of Me" can often find competitive rates, seasonal discounts, and package deals. Enrollment in the Best Western Rewards loyalty program can provide additional benefits, such as member-exclusive rates, point earning, and potential elite status perks.

The provided customer reviews offer detailed insights into the guest experience. One reviewer had a "wonderful stay," praising the ease of finding the hotel, its welcoming atmosphere, the ability to bring their "small dog," the "very friendly and helpful receptionist," and a "great clean room." This guest "enjoyed our stay, the breakfast" and would "definitely return," highlighting a highly positive overall experience, especially for pet owners.

The second review, while acknowledging "Rooms are clean and staff are polite," brings up significant problems. The first issue pertains to Best Western Rewards elite benefits: the hotel "didn't respect the late check-out benefit of my Diamond Select status," leading to an unauthorized "$35" charge that required intervention from the Diamond Select concierge. This suggests a potential gap in understanding or honoring loyalty program benefits. The second, and perhaps more critical, issue concerns the hotel's location in relation to road infrastructure: the reviewer was "pulled over by the New York State Police" when "pulling into the driveway." This was attributed to a "confusing intersection of two state highways," making it difficult to turn left into the parking lot from the south without entering a "high-speed limited-access highway to New Paltz." The reviewer warns that "The local cops know this and prey on this hotel's out-of-town clientele." This specific warning about navigation and potential police interaction is a significant piece of information for future guests. The reviewer concludes by stating that "The Wyndham properties in this area are much better," suggesting a preference for competitors due to these issues.

In summary, the SureStay Plus by Best Western Highland Poughkeepsie offers a generally positive experience characterized by clean rooms, friendly staff, and a valuable pet-friendly policy, making it a good option for those seeking "Hotels Near Of Me" in Highland. However, potential guests, particularly those with Best Western elite status, should be aware of potential issues with late check-out benefits. More importantly, drivers approaching from the south must exercise extreme caution at the confusing intersection to avoid navigation errors and potential legal repercussions. Despite these caveats, for many travelers, especially those with pets and seeking a reliable, clean, and welcoming stay, this SureStay Plus remains a viable choice in the Hudson Valley.