SureStay Plus by Best Western Pigeon Forge ico

SureStay Plus by Best Western Pigeon Forge

Hotels Near Of MeTennesseeSevier CountyPigeon ForgePine Mountain Road

125 Pine Mountain Rd, Pigeon Forge, TN 37863, USA

4.0

An excellent experience. Room was priced right for what you get. Floors, counters, carpet, bathroom was all clean with no issues. Beds were clean and very soft, plenty of pillows. Staff was pleasant and professional. Only down side, breakfast "hotts" were luke warm. I would def. stay here again and would recommend to anyone on a budget.

Frank Wooten
  • Overview
  • (865) 832-3939
  • www.bestwestern.com

SureStay Plus by Best Western Pigeon Forge Introduce

For us Tennesseans, a trip to Pigeon Forge is all about experiencing the natural beauty of the Smoky Mountains and enjoying the town's lively attractions. When it comes to choosing a place to stay, finding a balance between comfort, convenience, and value is key. That’s where the SureStay Plus by Best Western Pigeon Forge truly shines. It's not trying to be a five-star resort, but rather a reliable, welcoming, and cost-effective option that allows you to focus your budget and energy on the adventures that await you in the Smokies.

This hotel has built a reputation for providing a clean and comfortable environment, often praised by those who appreciate a straightforward and pleasant stay without unnecessary frills. It's the kind of place where the staff makes you feel at home, and you can rest assured that your room will be ready for you after a long day of exploring. As a part of the Best Western family, SureStay Plus offers a consistent standard of quality, ensuring you get good value for your money. If you're looking for a convenient, clean, and budget-friendly hotel that puts you close to all the action while still offering a quiet retreat, the SureStay Plus by Best Western Pigeon Forge is a solid choice for your next visit to our beautiful part of Tennessee.

The SureStay Plus by Best Western Pigeon Forge is conveniently located at 125 Pine Mountain Rd, Pigeon Forge, TN 37863, USA. This address offers a strategic advantage, placing guests within easy reach of many of Pigeon Forge’s most popular attractions, while often providing a slightly quieter setting compared to properties directly on the bustling Parkway.

Its location on Pine Mountain Road means you're just off the main Parkway, providing a quick connection to the heart of the action. You'll find that many of Pigeon Forge's highlights are within a short drive, or even walkable for some. For example, the popular LeConte Center at Pigeon Forge and The Island in Pigeon Forge, with its shops, restaurants, and the iconic Great Smoky Mountain Wheel, are typically within a 5-minute drive. This proximity allows for easy access to entertainment and dining options without being directly in the thick of the heaviest traffic.

For those heading to the region's biggest attractions, the hotel's accessibility is a significant benefit. Dollywood is approximately 4.3 miles (6.9 km) away, typically a 10 to 15-minute drive, making it a very convenient base for theme park enthusiasts. Other major points of interest like the Old Mill and Dolly Parton's Stampede are also close by. A notable advantage for guests is the presence of an official Pigeon Forge trolley stop "just steps away" from the hotel. This provides an excellent and cost-effective way to navigate the entire Pigeon Forge strip and even connect to Gatlinburg, saving you from driving and parking hassles. The hotel also offers free on-site self-parking, including space for RVs and buses, making it accessible for all types of travelers. This blend of proximity to attractions and ease of movement makes the SureStay Plus by Best Western an excellent choice for exploring the Smoky Mountains.

The SureStay Plus by Best Western Pigeon Forge offers a practical selection of services and amenities designed to provide guests with a comfortable and convenient stay, focusing on essential needs for travelers visiting the Smoky Mountains.

  • Complimentary Hot Breakfast: Guests can enjoy a daily breakfast. While some reviews note that hot items might be lukewarm, the breakfast is generally described as "plentiful" and offers a "variety of choices from fresh fruit and yogurt to hot waffles and cereals," providing a convenient start to the day. Breakfast is available from 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
  • Outdoor Pool: The hotel features a seasonal outdoor pool, offering a refreshing way to relax and cool off during warmer months.
  • Complimentary High-Speed WiFi: Stay connected with free wireless internet access available throughout the hotel and in all guest rooms.
  • Free Self-Parking: Ample complimentary parking is provided on-site for guests, including space for RVs and buses.
  • 24-Hour Front Desk: The front desk is staffed around the clock, with staff praised for being "pleasant and professional," ready to assist with check-ins, check-outs, and any guest inquiries.
  • 24-Hour Business Center: A business center with computer stations is available for guests who need to work or stay connected.
  • Guest Laundry Facilities: On-site self-serve laundry facilities are available, open from 9 AM to 10 PM, with a cost of $2.00 for washer and $2.00 for dryer, making longer stays more convenient.
  • In-room Amenities: All rooms are equipped with air conditioning, flat-screen TVs with cable channels, refrigerators, microwaves, coffee/tea makers, hair dryers, and iron/ironing boards. Some rooms also feature kitchenettes.
  • Daily Housekeeping (on request): Housekeeping services are provided daily, though some sources indicate it can be on request or every other day, ensuring cleanliness.
  • Vending Machines: For quick snacks and beverages, vending machines are available on the property.
  • Accessibility Features: The hotel offers accessible rooms and features, including wheelchair-accessible parking and public washrooms, and braille or raised signage.
  • Express Check-out & Late Check-out: Convenient express check-out is available, and complimentary late check-out is offered until 12 PM.

These services collectively aim to provide a practical, comfortable, and budget-friendly experience for visitors to Pigeon Forge.

The SureStay Plus by Best Western Pigeon Forge offers several key features and highlights that consistently make it a favored choice for travelers seeking good value and a comfortable stay in the Smoky Mountains.

  • Excellent Value for Price: Guests frequently highlight that the room is "priced right for what you get" and that it's a "cost effective location." This focus on affordability without compromising essential comforts is a significant draw, especially for budget-conscious travelers.
  • Cleanliness in Rooms: Despite an older exterior or minor public area issues, rooms are consistently reviewed as "clean," with "floors, counters, carpet, bathroom was all clean with no issues." This core element of a pleasant stay is well-maintained.
  • Comfortable Beds: Guests often praise the beds for being "clean and very soft," with "plenty of pillows," contributing significantly to a good night's sleep after a day of exploring.
  • Friendly and Professional Staff: The hotel staff is repeatedly described as "pleasant and professional," with guests feeling "welcoming and made us feel at home." This personalized service enhances the overall guest experience.
  • Plentiful Complimentary Breakfast: While the "hotts" might be lukewarm at times, the breakfast is noted as "plentiful" and offers a "good variety," providing a convenient and free start to the day.
  • Quiet Area: Despite its proximity to the Parkway, the hotel's location often results in a "quiet area" (though some morning noises may occur), allowing for more peaceful rest compared to properties directly on the main strip.
  • Proximity to Trolley Stop: An "official Pigeon Forge trolley stop just steps away" is a major convenience, offering easy and affordable transportation to Dollywood, The Island, and other attractions without the hassle of driving and parking.
  • Renovations in 2023: The hotel underwent renovations in 2023, indicating a commitment to updating and improving the guest experience.
  • Free Parking: Ample complimentary self-parking, including space for larger vehicles, adds to the convenience and value.

These highlights collectively underscore the hotel's commitment to providing a clean, comfortable, and well-located option that offers excellent value for a Pigeon Forge visit.

As a Best Western branded property, the SureStay Plus by Best Western Pigeon Forge often participates in various promotions and special offers designed to provide value to guests. While specific deals can change, it's always a good idea for us Tennesseans to check the official Best Western website or contact the hotel directly for the most current opportunities.

Some of the common types of promotions and benefits you might find include:

  • Best Western Rewards Program: If you're a frequent traveler, enrolling in the Best Western Rewards loyalty program is highly recommended. Members can earn points on their stays which can be redeemed for free nights, gift cards, and more. They also often receive exclusive member rates, which are typically the best available rates.
  • Advance Purchase Rates: Booking your stay further in advance can sometimes unlock discounted rates. These often require full prepayment and may be non-refundable, but they can offer significant savings if your plans are firm.
  • AAA/CAA and AARP Discounts: For members of AAA/CAA or AARP, special rates are frequently available. Be sure to present your valid membership card at check-in to take advantage of these savings.
  • Government/Military Rates: Active and retired U.S. military personnel and government employees may be eligible for special rates. Valid identification is typically required upon check-in.
  • Senior Discounts: Seniors (often 55 or 60 years or older) can usually find discounted rates, making travel more affordable.
  • Seasonal Promotions: Keep an eye out for seasonal sales or limited-time offers, especially during quieter travel periods in Pigeon Forge. These can include percentage-off discounts or package deals that might bundle in local attractions or dining credits.
  • "Stay Longer and Save" Offers: For those planning extended visits to the Smoky Mountains, some hotels offer reduced nightly rates for stays of three nights or more.

To ensure you secure the best deal for your Pigeon Forge adventure, it's highly recommended to visit the official Best Western website for the SureStay Plus by Best Western Pigeon Forge or call the hotel directly. Their friendly staff can help you navigate the options and apply any eligible discounts, helping you maximize your savings for a comfortable and enjoyable stay in Tennessee.

To connect with the SureStay Plus by Best Western Pigeon Forge for reservations, inquiries, or any assistance regarding your stay, please use the following contact information:

Address:

125 Pine Mountain Rd, Pigeon Forge, TN 37863, USA

Phone:

(865) 832-3939

Mobile Phone:

+1 865-832-3939

For additional information, including online booking, exploring room types, and learning more about the hotel's amenities, you can also visit their official page on the Best Western website. Their dedicated team is ready to assist you in planning your visit to the heart of the Smoky Mountains.

For us Tennesseans, the SureStay Plus by Best Western Pigeon Forge stands out as an excellent and sensible choice for a visit to the Smoky Mountains. We appreciate value, convenience, and a comfortable place to rest after a day of fun, and this hotel delivers on all fronts without overcomplicating things.

The core strengths of this hotel align perfectly with what many locals are looking for in a Pigeon Forge stay. Its "priced right" rooms, combined with consistent cleanliness in the guest areas and comfortable beds, mean you get a reliable and pleasant experience without breaking the bank. This allows you to allocate more of your budget towards enjoying the numerous attractions, shows, and dining experiences that make Pigeon Forge such a popular destination in our state.

Furthermore, the location on Pine Mountain Road offers a beneficial balance. It provides a "quiet area" for restful nights, yet it's incredibly close to the Parkway, making access to Dollywood, The Island, and other key spots quick and easy. The presence of a trolley stop "just steps away" is a fantastic perk for us, eliminating the need to drive and find parking at every attraction. Add to that the "plentiful" complimentary breakfast and the "pleasant and professional" staff, and you have a hotel that genuinely caters to the needs of travelers seeking a straightforward, high-value, and genuinely welcoming experience. For your next family vacation, quick getaway, or any reason to visit the Smokies, SureStay Plus by Best Western Pigeon Forge is a solid, locally-suitable option.

SureStay Plus by Best Western Pigeon Forge Photos

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SureStay Plus by Best Western Pigeon Forge Location & Map

125 Pine Mountain Rd, Pigeon Forge, TN 37863, USA

Reviews

An excellent experience. Room was priced right for what you get. Floors, counters, carpet, bathroom was all clean with no issues. Beds were clean and very soft, plenty of pillows. Staff was pleasant and professional. Only down side, breakfast "hotts" were luke warm. I would def. stay here again and would recommend to anyone on a budget.

May 19, 2025 · Frank Wooten

Convenient and cost effective location to stay for a night in Pigeon Forge. Its not trying to be anything than what it was. It might look in need of a bit of TLC on the outside, but the room was clean, but the comforter on top of the bed had some stains. The breakfast was plentiful. Staff were friendly. The area was quiet, although there was some loud noises first thing in the morning.

May 05, 2025 · Steven Braganza

This place was nasty. The sheets were torn, the bed frames that holds the mattress were extremely dirty, the comforter on one of the beds had stains, the wall by the kitchenette had food spilled all over it, the sink area of the kitchenette was covered in something sticky that looked like jelly, the hooks on the curtain at the top of the track were broke so I couldn’t get it to properly cover the window and my kid’s feet were black from the floor. Also, when I pulled the bed covers back candy wrapper fell out of the bedding. When I brought this to the front desk’s attention when I checked out the next morning he was very, very rude about it. He said “I don’t know how… this place is new. You should have told us about it” and he like chuckled in a way like I was lying. I said “well, I’m not lying. Go in the room and check. I cleaned up the mess around the kitchenette area except for the walls but, the sheets are still on the bed and it’s still dirty everywhere else.”

May 30, 2025 · Zack Taylor

Family and I have come to Pigeon Forge/Gatlinburg. First time staying in this hotel (don't know how we've overlooked it). Convenient location just off the strip. Our room was nicely appointed, clean and fairly recently updated. Noise level from the road was acceptable. We will definitely stay here on future trips to the area.

Mar 10, 2025 · Chris Thornton

We stayed overnight this past Saturday and there was hair still in the shower! I took pictures of it. We needed somewhere to stay over night but I wouldn’t go back as the housecleaning is not doing a good job of basic cleaning

Apr 07, 2025 · Shontae Williams

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