TownePlace Suites Asheville Downtown ico

TownePlace Suites Asheville Downtown

Hotels Near Of MeNorth CarolinaBuncombe CountyAshevilleElm Street

39 Elm St, Asheville, NC 28801, USA

4.0

Absolutely abysmal. Beggars and potheads everywhere. The room was partly repainted like it was a crime scene. They couldn't figure out how to get a key to work, so we could never all leave the room at the same time as then we couldn't get in otherwise. They charged parking...at this tiny hotel outside of a tiny city, after I verified that they would not. How else would you get to the hotel if not in your car? The shower has one control, so you can have enough water baking hot or the righ temp of water barely coming out. Incredibly bad design. Mexicans working there. They don't understand English and kept answering using words they know instead of our questions. Older lady yammering loudly at her phone in Spanish the lobby the whole time. RIGHT next to the highway, so no chance of sleeping. The windows appeared to be made of paper and block none of the noise. We joked about how the pillows were all the same, and make oout of balled up socks. No way to sleep on them. The shower door slammed shut every time, waking up...everyone. Thanks for ruining the only time we've been able to get away in a few years. Marriott...never again.

Brad Martone
  • Overview
  • (828) 407-4200
  • www.marriott.com

TownePlace Suites Asheville Downtown Introduce

For North Carolinians planning an extended stay in Asheville, whether for business, a leisurely family trip, or simply to immerse yourselves in the vibrant mountain city, TownePlace Suites Asheville Downtown offers a practical and comfortable solution. As part of the Marriott family, this all-suites hotel is designed for those who desire the conveniences of home while on the road, providing spacious accommodations with full kitchens and a range of amenities aimed at making longer visits seamless and enjoyable. It aims to bridge the gap between a traditional hotel room and a temporary apartment, providing flexibility and affordability.

While opinions can sometimes vary, as with any busy downtown hotel, many guests consistently highlight the "nice place to stay," the "very good rooms with kitchenettes," and the "very friendly staff" who make you "feel like a friend." The complimentary breakfast, often praised for its "different main items daily," adds significant value, allowing guests to start their day well-fed without an extra expense. For those who appreciate having the option to prepare their own meals, or simply enjoy more space than a standard hotel room, TownePlace Suites is designed with these needs in mind. Its location, while close to the highway, also offers good access to downtown Asheville's attractions, balancing convenience with connectivity. For North Carolinians, this hotel provides a reliable and well-equipped base for exploring all that Asheville and Western North Carolina have to offer.

Location and Accessibility

The TownePlace Suites Asheville Downtown is strategically located at 39 Elm St, Asheville, NC 28801, USA. This position places guests within a convenient distance of Asheville's lively downtown core, offering good accessibility to many of the city's key attractions for North Carolinians and visitors alike.

While situated near a highway, which offers quick access to major routes, the hotel is designed to provide a gateway to Asheville's urban and natural wonders. Guests can enjoy a walk to many downtown points of interest, including the burgeoning culinary scene with its diverse restaurants and the eclectic mix of boutiques and art galleries. The vibrant South Slope Brewery District, known for its numerous craft breweries, is also within a comfortable distance. Cultural landmarks such as the Asheville Masonic Temple, Center for Craft, Creativity and Design, and the Black Mountain College Museum are just a short stroll away. The hotel's location also provides easy access to major thoroughfares like I-240, making it convenient for those driving in from other parts of North Carolina. This connectivity allows for straightforward travel to iconic destinations like the majestic Biltmore Estate (approximately 2.3 miles away), the scenic Blue Ridge Parkway (about 6 miles), and other outdoor recreational opportunities in the surrounding mountains. Public transportation options and ride-sharing services are also readily available in the downtown area, further enhancing accessibility. The TownePlace Suites' location balances urban convenience with the ability to quickly access the natural beauty that defines Western North Carolina.

Services Offered

TownePlace Suites Asheville Downtown provides a comprehensive suite of services and amenities specifically tailored for extended stays, offering the comforts of home alongside professional hotel conveniences. Here's a detailed look at what's on offer:

  • All-Suite Accommodations with Full Kitchens: Every room at this TownePlace Suites property is an all-suite accommodation, meaning it features a fully equipped kitchen. This includes a full-sized refrigerator/freezer, stovetop, microwave, dishwasher, coffee maker, cookware, dishes, and utensils, allowing guests to prepare their own meals.
  • Complimentary Hot Breakfast: Start your day right with a free hot breakfast buffet, which often features a variety of rotating main items, ensuring a fresh start each morning. This is a highly valued amenity for guests on longer stays.
  • Free High-Speed Wi-Fi: Stay connected with complimentary high-speed wireless internet access available throughout the entire hotel, in both guest rooms and public areas. Wired internet access is also available in public areas.
  • 24-Hour Fitness Center: Guests can maintain their workout routine with access to a well-equipped 24-hour fitness center, featuring cardio machines and weights.
  • Guest Laundry Facilities: On-site self-serve laundry facilities are available, making it convenient for guests on extended stays to keep their wardrobe fresh.
  • Pet-Friendly Policy: The hotel welcomes pets (cats and dogs) with an extra charge and weight limit, making it easier for North Carolinians to travel with their beloved companions. Dog exercise areas are typically available.
  • Outdoor Fireplace & Grills: Enjoy the outdoors with amenities like an outdoor fireplace and barbecue grills, perfect for relaxation or a casual meal.
  • Picnic Area: A designated picnic area provides additional space for outdoor dining or relaxation.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist with check-in, check-out, local recommendations, and any guest inquiries.
  • In-Room Entertainment: Suites feature 42-inch Smart TVs with premium digital channels, including streaming services like Netflix and Hulu, along with an iPod dock for entertainment.
  • Ergonomic Workspace: Each suite includes a desk and ergonomic chair, providing a comfortable space for work or study.
  • Housekeeping on Request: While designed for extended stays, daily housekeeping is available upon request, and fresh linens and towels can also be requested.
  • On-site Convenience Store (In a Pinch® Market): For quick snacks, drinks, or forgotten essentials, a convenience store is typically available on-site.
  • Self-Parking (with Surcharge): The hotel offers on-site self-parking, though it comes with a daily fee. Covered extended parking and RV/bus/truck parking may also be available for a surcharge.

Features / Highlights

TownePlace Suites Asheville Downtown offers several key features and highlights that cater specifically to guests seeking a comfortable, independent, and value-driven stay, particularly beneficial for North Carolinians on extended trips:

  • All-Suite Living with Full Kitchens: This is the most significant highlight. Every room functions as a spacious suite with a separate sitting area and a fully equipped kitchen (refrigerator, stovetop, microwave, dishwasher). This allows guests the flexibility to cook their own meals, save on dining expenses, and truly settle in.
  • Complimentary Hot Breakfast: The free breakfast, often with "different main items daily," is a highly valued amenity. It provides a convenient and cost-effective way to start the day, ensuring guests are well-fed before exploring Asheville.
  • Pet-Friendly Accommodations: For those traveling with furry family members, the hotel's pet-friendly policy is a major plus, making it easier to enjoy Asheville with your dog or cat (with associated fees).
  • Modern & Clean Rooms: Guests generally describe the rooms as "spacious, clean and quiet," with a "modern" feel. The design elements, including closets with motion-sensor lights, are often appreciated.
  • Friendly and Attentive Staff: Numerous reviews highlight the "very friendly staff" who "make you feel like a friend" and go "above and beyond." This commitment to service creates a welcoming and supportive atmosphere.
  • Downtown-Adjacent Location with Accessibility: While not directly in the bustling core, its location on Elm Street offers a good balance. It provides relatively easy access to downtown Asheville's attractions, restaurants, and breweries, while potentially being a bit quieter than hotels right in the thick of the action. Proximity to major roads like I-240 is also a convenience for driving.
  • Fitness Center & Outdoor Amenities: The 24-hour fitness center allows guests to maintain their routine, and outdoor features like a fireplace and barbecue grills provide additional relaxation and dining options.
  • Value for Extended Stays: The combination of full kitchens, complimentary breakfast, and the suite format makes it particularly cost-effective and comfortable for longer visits, appealing to those who want more than just a transient room.

While some experiences may vary, particularly regarding noise levels or specific room features, the core value proposition of spacious, well-equipped suites with friendly service remains a consistent highlight for many guests.

Promotions or Special Offers

As a Marriott Bonvoy property, TownePlace Suites Asheville Downtown participates in a wide array of promotions and loyalty programs offered by Marriott. North Carolina locals planning a stay can frequently find value through the following types of offers:

  • Marriott Bonvoy Member Rates: The simplest way to save is by joining the free Marriott Bonvoy loyalty program. Members consistently receive exclusive discounted rates when booking directly through Marriott channels (website, app, phone). Members also earn points on stays, which can be redeemed for free nights, room upgrades, and other experiences globally.
  • **"Premium Rooms & Suites Await" Offers:** Marriott often has ongoing promotions specifically for booking elevated room types or suites, which is particularly relevant for an all-suite hotel like TownePlace Suites. These might offer savings when you "stay 2 nights or more."
  • Seasonal Promotions: Look out for Marriott's broad seasonal campaigns, such as "More Nights, More Points" or "Stay Longer & Save." These typically offer bonus points for qualifying stays or percentage discounts for multi-night bookings during specific travel periods (e.g., summer, fall, holiday seasons).
  • AAA/CAA & Senior Discounts: Members of AAA/CAA and seniors (typically 62 years and older) are usually eligible for special discounted rates, providing consistent savings for many North Carolina residents.
  • Government & Military Rates: Active and retired military personnel, as well as government employees, can often access specific discounted rates.
  • Package Deals: While less common for an extended-stay brand, sometimes the hotel or Marriott might offer packages that combine a stay with local Asheville attractions or experiences, especially during peak tourism seasons.
  • Flexible Booking Options: Many rates come with flexible cancellation policies, allowing North Carolinians to book with peace of mind knowing their plans can change if needed.

To ensure you get the best possible rate and to explore the most current promotions for your travel dates, it is always recommended to check the official TownePlace Suites Asheville Downtown page on the Marriott website or call the hotel directly.

Contact Information

For inquiries, reservations, or any assistance regarding your stay at the TownePlace Suites Asheville Downtown, please use the following contact details:

Address: 39 Elm St, Asheville, NC 28801, USA

Phone: (828) 407-4200

Mobile Phone: +1 828-407-4200

The hotel's 24-hour front desk staff is available to provide information, handle bookings, assist with local recommendations, and address any needs during your visit to the Asheville area. Direct contact is often the most efficient way to confirm specific room types, pet policies, or current offers.

Conclusion: Why This Place is Suitable for Locals

For North Carolinians, the TownePlace Suites Asheville Downtown presents a highly suitable and practical lodging option, especially for those planning more than just a quick overnight visit to the vibrant mountain city. Its design and amenities cater directly to the needs of local travelers seeking comfort, convenience, and value during extended stays or family trips.

The all-suite format with full kitchens is a significant advantage for locals. This allows for the flexibility to prepare meals, save on dining out expenses, and maintain a sense of routine, which is invaluable when traveling with family or on a longer business assignment. It truly offers a "home away from home" feel that many North Carolinians appreciate. The complimentary hot breakfast further enhances this value, providing a free and convenient start to each day of exploration.

Its location, while on Elm Street, offers a balanced accessibility to Asheville's downtown attractions. Being able to easily walk or take a short ride to the city's renowned restaurants, breweries, shops, and cultural sites means more time enjoying Asheville and less time in transit. For those driving from other parts of North Carolina, the proximity to major highways like I-240 is also a key convenience. Furthermore, the pet-friendly policy is a huge plus for North Carolina families who prefer to bring their furry companions along, ensuring no one gets left behind on their Asheville adventure. With consistently praised friendly staff and modern, clean rooms, TownePlace Suites Asheville Downtown stands as a reliable and well-equipped base for locals to explore and enjoy all that Western North Carolina has to offer.

TownePlace Suites Asheville Downtown Photos

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TownePlace Suites Asheville Downtown 4
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TownePlace Suites Asheville Downtown 4

TownePlace Suites Asheville Downtown Location & Map

39 Elm St, Asheville, NC 28801, USA

Reviews

Absolutely abysmal. Beggars and potheads everywhere. The room was partly repainted like it was a crime scene. They couldn't figure out how to get a key to work, so we could never all leave the room at the same time as then we couldn't get in otherwise. They charged parking...at this tiny hotel outside of a tiny city, after I verified that they would not. How else would you get to the hotel if not in your car? The shower has one control, so you can have enough water baking hot or the righ temp of water barely coming out. Incredibly bad design. Mexicans working there. They don't understand English and kept answering using words they know instead of our questions. Older lady yammering loudly at her phone in Spanish the lobby the whole time. RIGHT next to the highway, so no chance of sleeping. The windows appeared to be made of paper and block none of the noise. We joked about how the pillows were all the same, and make oout of balled up socks. No way to sleep on them. The shower door slammed shut every time, waking up...everyone. Thanks for ruining the only time we've been able to get away in a few years. Marriott...never again.

Jun 15, 2025 · Brad Martone

Nice place to stay ... very good rooms with Kitchnettes ( not sure if all rooms have the kitchenettes ) ... very friendly staff ( they make you feel like a friend ... real good breakfast ( different main items daily ) ... overall, it is just a nice place ... can't go wrong here

Jun 19, 2025 · Steve Mixson

Clean rooms, the manager was not so helpful nor friendly when an issue came up. He did not slove the issue but only made it worse by checking my rate to see what I was paying for the night as if that has anything to do with the issue that was at hand. Needless to say left without my issue being sloved and taken care of. Felt I was not valued as a guest because of the rate I was paying.

Apr 03, 2025 · Penny Polochak

The rooms are clean and quiet. The king bed in our room was comfortable. The futon that my daughter slept on was not very comfortable and would benefit from adding a mattress topper or pad. The kitchen in the room has everything you need to prepare and eat a hot meal. The included breakfast is really nice- eggs, hashbrowns, waffles, bacon, yogurt, etc. Way more than just a continental breakfast. I had to pay for parking but then there was no parking spot available. Mostly a great stay with just a couple things need improvement. I definitely don't think they should charge for parking when they don't have enough parking spots for all registered guests.

May 27, 2024 · Hawk Ridge Yearbook

I recently stayed at TownePlace Suites Asheville Downtown, and I couldn't be happier with my experience! The hotel was impeccably clean and exuded a modern charm. My room was equipped with everything I needed for a comfortable stay. The staff were incredibly friendly and made me feel right at home. The breakfast each morning was delicious and offered a great variety. I would definitely stay here again and highly recommend it to anyone visiting Asheville! ⭐⭐⭐⭐⭐

May 31, 2024 · Dustin Bratton

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