Renaissance Asheville Downtown Hotel ico

Renaissance Asheville Downtown Hotel

Hotels Near Of MeNorth CarolinaBuncombe CountyAshevilleWoodfin Street

31 Woodfin St, Asheville, NC 28801, USA

4.0

As a Marriott fan for life, staying here was not the quality I have come to expect from this hotel chain (especially, at a Renaissance). The lobby is nice enough, but my room (on a high floor), had A/C that never actually cooled it off, and a mildew smell in it. I turned the thermostat down as low as it could go, and still woke up sweating every night. The whole hotel is very humid and a bit dated. From what I gathered, it’s a luck of the draw, in terms of what your room will be like. I had peers who had nice and cool rooms. The best part of this hotel is the location. It’s walkable to so many spots in downtown Asheville.

Stephanie Johnson
  • Overview
  • (828) 252-8211
  • www.marriott.com

Renaissance Asheville Downtown Hotel Introduce

Introduction / Overview

For North Carolinians seeking an elevated experience in the heart of one of the state's most vibrant cities, the Renaissance Asheville Downtown Hotel stands as a prominent choice. As a distinguished Marriott property, this hotel is designed to offer a sophisticated and comfortable stay, blending modern amenities with a prime location that truly immerses guests in the unique charm of Asheville. It's more than just a place to sleep; it's a gateway to the eclectic culture, culinary scene, and natural beauty that defines Western North Carolina.

The hotel aims for a high standard of quality, which is reflected in its amenities and services. However, like any large establishment, guest experiences can vary. One guest, a self-proclaimed "Marriott fan for life," noted some inconsistencies, specifically mentioning a dated feel and issues with air conditioning and mildew smell in their room, suggesting it can be "a luck of the draw" regarding room condition. Despite these concerns, the unparalleled "location" and its walkability to "so many spots in downtown Asheville" were highlighted as the best features.

In contrast, another guest's recent two-night stay painted a much more positive picture: "The hotel staff were wonderful even as a large group of us started coming in for a summit. The room was a perfect size with a king bed. The bathroom lighting was so much better than the last seven hotels I’ve stayed in. The shower pressure felt like a spa. Also some of the best I’ve experienced in about the same time frame as the lighting. The bed was very comfortable. I was pleasantly surprised that my room was cleaned the day after checking in. It was nice not to have to ask for additional anything. The guy working the valet when I checked out also was working when I checked in, good guy! Professional, polite and helpful. Everyone was great and I highly recommend this hotel if you’re visiting Asheville!" This glowing review underscores the hotel's potential for delivering exceptional service and comfortable, well-appointed rooms, especially when the staff's dedication shines through. The Renaissance Asheville Downtown Hotel strives to provide a memorable visit, allowing guests to fully enjoy the essence of Asheville.

Location and Accessibility

The Renaissance Asheville Downtown Hotel boasts an enviable address at 31 Woodfin St, Asheville, NC 28801, USA. This location is arguably one of its strongest assets, placing guests right in the vibrant core of downtown Asheville. For North Carolinians looking to experience the city's unique blend of culture, cuisine, and art, this hotel offers unparalleled walkability and accessibility.

From the hotel's doorstep, guests can easily stroll to many of Asheville's most beloved attractions and hotspots. Within minutes, you can find yourself immersed in the eclectic shops and art galleries of the Grove Arcade, enjoying a performance at the Thomas Wolfe Auditorium, or exploring the Asheville Art Museum. The hotel is also conveniently located near numerous award-winning restaurants and independent breweries that dot the downtown landscape, offering a diverse culinary journey just steps away.

For those venturing beyond downtown, the hotel provides excellent vehicular access. It's a short drive to iconic sites such as the Biltmore Estate, allowing for easy day trips to explore its grandeur. The scenic Blue Ridge Parkway, offering breathtaking mountain vistas and hiking opportunities, is also readily accessible for a leisurely drive or an outdoor adventure. The hotel is approximately 15 miles from Asheville Regional Airport (AVL), making it convenient for both local flyers and those picking up or dropping off guests. While parking is available on-site, typically with a fee for both self-parking and valet, the downtown location often means less reliance on a car for exploring the immediate vicinity. This strategic positioning ensures that whether you prefer to walk, drive, or utilize local transport, the Renaissance Asheville Downtown Hotel provides a highly connected and convenient base for your Western North Carolina experience.

Services Offered

  • On-site Dining: The hotel features Writers Bistro, an American cuisine restaurant offering breakfast, brunch, lunch, and dinner. There's also the R Lounge bar/lounge and a snack bar/deli.
  • Indoor Pool: A heated indoor junior Olympic-sized swimming pool is available for guest relaxation and recreation.
  • 24-Hour Fitness Center: Guests have access to a well-equipped fitness center, open 24/7, to maintain their workout routines.
  • Complimentary WiFi: Free high-speed wireless internet access is available in all guest rooms and public areas.
  • Valet Parking: Convenient valet parking is offered (for a fee), with in-out privileges. Self-parking is also available (for a fee).
  • Concierge Services: A dedicated concierge team, often referred to as "Navigators," is available to provide local recommendations, assist with bookings, and offer insights into Asheville's hidden gems.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist with check-ins, check-outs, and any guest inquiries.
  • Room Service: In-room dining is available during limited hours.
  • Meeting and Event Space: With over 23,000 square feet of flexible meeting and event space, including the "Top of the Plaza" ballroom with city and mountain views, the hotel is well-equipped for conferences, weddings, and social gatherings.
  • Dry Cleaning/Laundry Service: Laundry and dry-cleaning services are provided, along with on-site self-serve laundry facilities.
  • Pet-Friendly Policy: The hotel welcomes pets (charges may apply), making it convenient for those traveling with their furry companions.
  • In-Room Amenities: Guest rooms feature comfortable beds (including Frette Italian sheets and pillow-top mattresses), 48-inch Smart TVs with streaming services (like Netflix, Hulu), coffee/tea makers, mini-refrigerators, hair dryers, and irons/ironing boards.
  • Business Center: A business center is available for guests needing computer access, printing, or other work-related services.
  • Accessibility Features: The hotel offers various accessibility features, including hearing and mobility accessible rooms, roll-in showers, and accessible common areas.

Features / Highlights

  • Prime Downtown Location: This is arguably the hotel's standout feature, offering unparalleled walkability to Asheville's most popular attractions, including numerous restaurants, breweries, art galleries, and shops. Guests frequently praise this aspect for enhancing their Asheville experience.
  • Exceptional Staff Hospitality: While consistency can be a factor, many reviews highlight individual staff members for providing truly outstanding and personalized service, particularly the valet team and some front desk personnel, who are described as professional, polite, and helpful.
  • Comfortable and Well-Appointed Rooms: Despite some mentions of dated elements, many guests commend the comfort of the beds, the quality of bathroom lighting and shower pressure (described as "like a spa"), and the overall cleanliness of their rooms. The inclusion of Smart TVs and mini-refrigerators adds to the convenience.
  • Indoor Junior Olympic Pool: A notable amenity, the heated indoor pool provides a year-round option for relaxation and exercise, regardless of the unpredictable mountain weather.
  • On-Site Dining Options: With Writers Bistro for meals and the R Lounge for drinks and light bites, guests have convenient dining options without needing to leave the hotel.
  • Extensive Meeting and Event Space: As one of the largest meeting venues in downtown Asheville, it boasts significant capacity and features, including a ballroom with panoramic views, making it a key venue for local and regional events.
  • Marriott Bonvoy Benefits: Being a Marriott property allows Marriott Bonvoy members to earn and redeem points, and potentially access elite member benefits.
  • Pet-Friendly Accommodation: The hotel welcomes pets, which is a valuable feature for many travelers who wish to bring their furry family members along.
  • Views of the Blue Ridge Mountains: Many rooms, especially on higher floors, offer scenic views of the surrounding Blue Ridge and Great Smoky Mountains.

It is important for potential guests to be aware that while many experiences are positive, some older feedback mentions issues with AC effectiveness and humidity in certain rooms, suggesting a "luck of the draw" situation for some specific room assignments.

Promotions or Special Offers

As a flagship Marriott property, the Renaissance Asheville Downtown Hotel actively participates in a wide array of promotions and special offers through the Marriott Bonvoy loyalty program and direct booking channels. These offers are designed to provide added value and flexibility for guests, whether they're planning a quick weekend getaway or a longer visit to explore Western North Carolina. While specific promotions change regularly, here's a general overview of the types of deals you might find:

  • Marriott Bonvoy Member Rates: The most consistent offer is often a lower, exclusive rate for Marriott Bonvoy members who book directly through Marriott's official channels. Membership is free and also allows you to earn and redeem points for future stays.
  • Advance Purchase Discounts: Planning your trip ahead can often lead to savings. Marriott frequently offers discounted rates for bookings made a certain number of days in advance, though these are typically non-refundable.
  • Weekend Getaway Packages: Look for special rates on weekend stays, which can be ideal for North Carolinians seeking a short escape to Asheville's vibrant downtown.
  • Extended Stay Offers: For those planning a longer visit, the hotel might have promotions that offer a percentage off per night when you book multiple consecutive nights, such as "Stay More, Save More" deals for 2 or more nights in premium rooms or suites, or even longer stays like 5+ nights.
  • AAA/CAA Member Rates: Members of AAA (American Automobile Association) and CAA (Canadian Automobile Association) are eligible for specific discounted rates.
  • Senior Rates: Special pricing is often available for guests aged 60 or older.
  • Government & Military Discounts: Active and retired military personnel, along with government employees, may qualify for specific reduced rates.
  • Seasonal and Holiday Packages: Keep an eye out for special packages tied to local Asheville events, holidays, or specific seasons, which might include dining credits, activity discounts, or bundled experiences.
  • Hotel & Flight Bundles: Through Marriott's website or other travel platforms, you can sometimes find deals that combine your hotel stay with airfare for additional savings.

To ensure you discover the best current offers and secure the most advantageous rates for your desired travel dates, it is always recommended to visit the official Marriott website for the Renaissance Asheville Downtown Hotel or to contact the hotel directly at (828) 252-8211. They can provide the most accurate and up-to-date information on available promotions that align with your North Carolina travel plans.

Contact Information

For reservations, inquiries, or more information about the Renaissance Asheville Downtown Hotel, you can reach out using the following details:

Address: 31 Woodfin St, Asheville, NC 28801, USA

Phone: (828) 252-8211

Mobile Phone: +1 828-252-8211

Conclusion: Why this place is suitable for locals

For North Carolinians, the Renaissance Asheville Downtown Hotel is exceptionally well-suited as a destination, offering a perfect blend of convenience, comfort, and direct access to the vibrant heart of our beloved mountain city. It's not just a hotel for out-of-state tourists; it’s an ideal choice for a variety of local needs, from a spontaneous weekend getaway to a base for attending downtown events or hosting visiting friends and family.

The hotel's prime downtown location is its undisputed champion. Imagine leaving your car in the (paid) valet and simply walking to an evening concert at the Orange Peel, exploring the unique boutiques of the Grove Arcade, or indulging in a farm-to-table dinner at one of Asheville's renowned restaurants. This walkability is a huge convenience for locals, allowing them to fully immerse themselves in the city's energy without the hassle of driving and parking.

While some older reviews might mention minor inconsistencies, the overwhelming sentiment points to the potential for a truly high-quality stay, particularly concerning the comfortable rooms, spa-like showers, and the helpfulness of the staff, especially the professional valet team. The indoor pool offers a year-round retreat, and the on-site dining provides convenient options. For North Carolinians planning a special occasion, hosting out-of-town guests who want the full Asheville experience, or simply looking for a luxurious staycation that puts them at the center of it all, the Renaissance Asheville Downtown Hotel stands out. It's a place where you can experience Asheville's charm, culture, and culinary delights with ease, ensuring a memorable visit right here in our own backyard.

Renaissance Asheville Downtown Hotel Photos

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Renaissance Asheville Downtown Hotel Location & Map

31 Woodfin St, Asheville, NC 28801, USA

Reviews

As a Marriott fan for life, staying here was not the quality I have come to expect from this hotel chain (especially, at a Renaissance). The lobby is nice enough, but my room (on a high floor), had A/C that never actually cooled it off, and a mildew smell in it. I turned the thermostat down as low as it could go, and still woke up sweating every night. The whole hotel is very humid and a bit dated. From what I gathered, it’s a luck of the draw, in terms of what your room will be like. I had peers who had nice and cool rooms. The best part of this hotel is the location. It’s walkable to so many spots in downtown Asheville.

May 17, 2025 · Stephanie Johnson

I stayed two nights this week and valet my vehicle. The hotel staff were wonderful even as a large group of us started coming in for a summit. The room was a perfect size with a king bed. The bathroom lighting was so much better than the last seven hotels I’ve stayed in. The shower pressure felt like a spa. Also some of the best I’ve experienced in about the same time frame as the lighting. The bed was very comfortable. I was pleasantly surprised that my room was cleaned the day after checking in. It was nice not to have to ask for additional anything. The guy working the velvet when I checked out also was working when I checked in, good guy! Professional, polite and helpful. Everyone was great and I highly recommend this hotel if you’re visiting Asheville!

Mar 01, 2025 · Nicole Post

Checked in and wanted to use valet but could not find them, asked the desk clerk who walked away presumably to get them 10 minutes later I parked my truck in back myself. In the room the chair has a split seem in the arm with stoffing showing. Tried to call the front desk to ask a question, dialed 0 rang 10 times no answer. Called guest services, rang 6 time before I got an answer. No spare blankets in room. We ended up in a weird corner room that had 2 rooms behind a door off the hall. The "isolation" door would not close or lock. The bathroom knobs are falling apart, after attempting to tightening i wanted to wash up. After about 5 minutes with just the hot water on i was able to wash with warm water as the pipes groaned. Not kudding. I would certainly not try a shower. Never saw an indication that the Cafe opened. Supposed to be an upscale hotel that we were staying in on a special occasion is a bust and money not well spent. Would change hotels but too tired and not sure we could find a room for the second night. Go elsewhere..... PS and most of the charging stations in the room do NOT work!!

Mar 18, 2025 · William Pilcher

Extremely dissatisfied all around. I had booked a King room and somehow wound up in some type of pod in a corner with another room like a damn dorm. I could hear their TV and dog, I’m sure they could hear me. Just not private at all to share a door with a stranger! No thank you. I came down to complain at 3am and at first was given attitude and told I booked a corner room. I did not, I just reconfirmed my booking. And saw that it should have been a King but I had two queens instead. The room itself wasn’t great and I couldn’t breathe. Zero amenities and paying $30 for parking, zero complimentary breakfast, zero booze or ability to even have a mimosa at the breakfast you pay for. What is the $200+ a night for??? I don’t see any value in this property and then they offered to change my room but told me they were all sold out of the King room that I actually paid for 🤣 What an absolute disaster

Apr 26, 2025 · Amanda palasciano

So, honest time. I don’t like the Asheville Renaissance hotel. I stayed at the Asheville AC Hotel (also a Marriott property) for a night before moving over to the Renaissance to be close to colleagues that were staying there. I wish I had stayed at the AC. First, the hotel and the rooms specifically are dated. Second, I had an experience at the front desk that wasn’t super. There’s plenty of parking but, on a cold day it can be too much of a walk. Also, the hotel has a sad bar with very limited drink options that’s right in the lobby very close to the front desk. There’s not a lot of space and it’s just not inviting. The bar itself will make you sad looking at it. One positive is that I had a great view from my room.

Apr 20, 2025 · Michael C.

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