Hilton Garden Inn Asheville Downtown ico

Hilton Garden Inn Asheville Downtown

Hotels Near Of MeNorth CarolinaBuncombe CountyAshevilleCollege Street

309 College St, Asheville, NC 28801, USA

4.0

Clean rooms, tons of amenities, friendly and welcoming staff. I'd have given this place 5 stars even if I'd just come here to spend the night. Slept like a log, shower never ran out of hot water, and the attached restaurant was tasty. Everything you could ask for a standard night at a hotel. Instead I limped a dying truck into the parking lot exhausted from 6 hrs behind the wheel and knew I was waking up at dawn the next morning to do some repairs and get back on the road. And the compassion and helpfulness of the staff here made sure I was. Shout-out to Daniel for coming out to check on me when he saw my hood up I honestly don't know if I'd have gotten it fixed without him. Just an awesome hotel with amazing staff. Will be back, will be recommending it to anyone in the area

Jarred Gillette
  • Overview
  • (828) 255-0001
  • www.hilton.com

Hilton Garden Inn Asheville Downtown Introduce

Welcome to the Hilton Garden Inn Asheville Downtown, a premier urban retreat designed to immerse you in the vibrant heart of North Carolina's beloved mountain city. Nestled amidst the majestic Blue Ridge Mountains, our hotel offers a sophisticated yet welcoming atmosphere, blending modern comforts with the unique artistic and natural charm that Asheville is famous for. This isn't just a place to stay; it's your gateway to exploring everything from the bustling downtown scene to the serene beauty of the surrounding wilderness.

At Hilton Garden Inn Asheville Downtown, we pride ourselves on providing an exceptional guest experience, consistently highlighted by our "friendly and welcoming staff" and "awesome hotel with amazing staff." From the moment you step into our lobby, filled with natural light and showcasing a unique rustic vintage design, you'll feel the dedication to quality and service. We offer "clean rooms," "large, comfortable" accommodations, and "tons of amenities" that cater to every traveler's needs, whether you're here for leisure, business, or a bit of both. Our commitment extends to thoughtful touches, like ensuring your shower "never ran out of hot water" and providing an "attached restaurant" that's "tasty," making your stay truly effortless and enjoyable. Come discover why guests are eager to return and recommend us to anyone visiting the area.

The Hilton Garden Inn Asheville Downtown boasts an enviable location at 309 College St, Asheville, NC 28801, USA, placing guests right in the vibrant core of Asheville. This prime address offers unparalleled accessibility to the city's most beloved attractions, making it incredibly convenient for North Carolinians and visitors alike to explore everything Asheville has to offer.

Our hotel is perfectly situated for easy access to the interstate and various other directions, as noted by guests. This means a smooth journey whether you're arriving from other parts of North Carolina or venturing out to explore beyond the city limits. Despite being downtown, the location provides efficient connections to major routes, minimizing travel time and maximizing your ability to experience the region.

From the Hilton Garden Inn Asheville Downtown, you are within easy walking distance to many of Asheville's iconic spots. Historic downtown Asheville, known for its unique art deco architecture, eclectic shops, award-winning restaurants, vibrant breweries, and lively music venues like The Orange Peel and Thomas Wolfe Auditorium, is just steps from our door. This immediate proximity allows guests to immerse themselves in Asheville's cultural heartbeat without the need for a car.

For added convenience, the hotel offers a complimentary shuttle service operating between 4 PM and 10 PM to transport guests to various downtown locations. This service is a fantastic perk, especially for those looking to enjoy Asheville's nightlife or simply prefer not to navigate downtown parking. Beyond downtown, the renowned Biltmore Estate, a must-see attraction, is conveniently located within two miles of the hotel, easily accessible by a short drive. The scenic Blue Ridge Parkway, offering breathtaking mountain views and outdoor recreation, is also within close reach (approximately 7 miles), providing a perfect escape into nature. Additionally, the hotel offers self-parking for a daily fee, with EV charging available on-site, providing secure and covered options for those traveling by car with in/out privileges.

The Hilton Garden Inn Asheville Downtown offers a comprehensive array of services and amenities, ensuring a comfortable, convenient, and enjoyable stay for every guest. Our focus is on providing all the essentials and more, wrapped in Hilton's renowned hospitality.

  • On-Site Dining: Pillar Kitchen and Pillar Rooftop Bar: Enjoy delicious meals without leaving the hotel. Pillar Kitchen, located in the lobby, offers a farm-to-table experience with fresh seasonal food, serving breakfast (cooked-to-order options available, surcharge applies) and dinner. The highlight is the Pillar Rooftop Bar, a local favorite and "5-time winner in the Best of Asheville," serving decent hotel food, a good selection of beers, seasonally-inspired cocktails, wine, and small plates, all accompanied by unparalleled panoramic views of the Blue Ridge Mountains and the Asheville skyline. Live music is often featured on Fridays and Saturdays.
  • Complimentary Downtown Shuttle Service: Take advantage of our free shuttle service, operating daily between 4 PM and 10 PM, to easily access various downtown attractions, restaurants, and shops, allowing you to explore without worrying about parking.
  • Outdoor Swimming Pool: Unwind and refresh in our inviting outdoor pool, a perfect spot to relax during warmer months.
  • Modern Fitness Center: Maintain your workout routine in our well-equipped fitness center, open 24 hours a day, featuring modern exercise machines and free weights.
  • Free High-Speed Wi-Fi: Stay connected with complimentary wireless internet access available throughout the hotel, in all guest rooms and public areas, suitable for streaming, Browse, or working remotely.
  • 24-Hour Front Desk: Our friendly and knowledgeable front desk staff are available around the clock to assist with check-ins, check-outs, local recommendations, or any other requests you may have, providing exceptional service.
  • Pet-Friendly Policy: We welcome furry family members (dogs and cats only) to stay with you, with a non-refundable fee ($75 for 1-4 nights, $125 for 5+ nights; max 2 pets per room, up to 75 lbs).
  • On-Site Self-Parking: Convenient and secured self-parking is available for a daily fee, with covered options and in/out privileges. EV charging stations are also available for guest use.
  • Business Center and Meeting Rooms: For business travelers, a 24-hour business center with internet access and printing services is available, alongside multiple meeting rooms (totaling over 4,000 sq ft) for events and conferences.
  • Spacious Guest Rooms: Each room is designed for comfort and convenience, featuring a 43-inch LED TV with premium channels, a microwave, mini-refrigerator, Keurig coffee maker, hairdryer, iron, and ironing board. Premium bedding ensures a restful night's sleep.
  • Digital Key and Digital Check-In: Hilton Honors members can enjoy the convenience of digital check-in and use their phone as a digital key.
  • In-House Art Gallery: Explore the hotel's eclectic design, which includes an in-house art gallery showcasing the uniqueness of Asheville.

The Hilton Garden Inn Asheville Downtown truly shines with a multitude of features and highlights that consistently earn rave reviews from guests, making it a standout choice for anyone visiting Asheville.

  • Outstanding Staff and Service: This is arguably the most frequently praised aspect of the hotel. Guests repeatedly commend the "friendly and welcoming staff" for their exceptional "compassion and helpfulness." Shout-outs to individuals like Daniel demonstrate the personalized and attentive service that goes above and beyond, making guests feel genuinely cared for. This level of hospitality is a significant differentiator.
  • Prime Downtown Location with Easy Access: The hotel's address on College Street means guests are "within walking distance to historic downtown Asheville" and all its vibrant attractions, including shops, restaurants, and entertainment venues. Yet, it also offers "very easy access to the interstate," providing the best of both worlds – urban exploration and convenient travel connections.
  • Pillar Rooftop Bar with Incredible Views: The "roof top bar" is a major highlight, consistently praised for its "spectacular views of the mountains surrounding downtown Asheville." It's not just about the view; guests appreciate the "decent hotel food" and "good selection of beers" or "well-crafted cocktails." It's a perfect spot for sunset and socializing, often featuring live music.
  • Clean, Spacious, and Comfortable Rooms: Guests consistently describe the rooms as "clean, large, comfortable," and conducive to a good night's sleep ("slept like a log"). The quality of the amenities, such as "shower never ran out of hot water" and "very solid water pressure and water temperature," contributes significantly to guest satisfaction.
  • Complimentary Downtown Shuttle: The availability of a "shuttle service between 4 PM and 10 PM to go downtown" is a fantastic perk that enhances convenience, especially for enjoying Asheville's evening scene without the hassle of driving and parking.
  • Excellent Dining Options On-Site: Beyond the rooftop bar, the "attached restaurant," Pillar Kitchen, is noted for being "tasty" and offering "fresh seasonal food." This means quality dining options are readily available right within the hotel.
  • Pet-Friendly Accommodation: For those traveling with their beloved pets, the hotel's welcoming policy (for dogs and cats) is a significant advantage, ensuring that no family member is left behind.
  • Modern Amenities and Design: The hotel boasts a "beautiful modern facility" with thoughtful design elements, including a lobby full of natural light, pressed tin ceiling tiles, and a rustic vintage aesthetic that reflects Asheville's unique character. Modern amenities like EV charging further enhance its appeal.

As a Hilton Garden Inn property, the Hilton Garden Inn Asheville Downtown participates in the extensive Hilton Honors program and offers a variety of promotions and special offers designed to provide value and flexibility to its guests. It's always recommended to check the official Hilton website or contact the hotel directly for the most current and specific promotions available for your desired travel dates.

  • Hilton Honors Member Benefits:
    • Hilton Honors Discount Rate: Members often receive a lower rate than non-members.
    • Earn Points: Accumulate points for every stay, which can be redeemed for free nights, exclusive experiences, and more.
    • Digital Check-In & Digital Key: Conveniently check-in via the Hilton Honors app and use your phone as your room key.
    • Choose Your Room: Select your preferred room from a digital floor plan.
  • Seasonal Promotions and Sales: Hilton frequently runs global and regional sales throughout the year, such as "The Hilton Sale" which can offer savings of up to 20%. These promotions are often seasonal (e.g., summer, holiday, fall) and might require booking in advance.
  • Advance Purchase Rates: Save money by booking your stay in advance, although these rates are typically non-refundable.
  • Breakfast Included Packages: Look for packages that include breakfast for all registered guests, providing a convenient way to start your day.
  • AAA/CAA and AARP Member Discounts: Members of AAA/CAA and AARP can typically enjoy exclusive savings on their stays.
  • Military Family Rate: Active and retired military personnel, veterans, and their families can often benefit from special discounted rates.
  • "Experience the Stay" Package: This package might include an on-property credit and additional perks like premium Wi-Fi and early check-in, enhancing your overall experience.
  • "Park & Stay" Offer: For those traveling by car, this offer can include daily parking each night of your stay, which can be a valuable saving in downtown Asheville where parking fees apply.
  • Bonus Points Offers: Hilton Honors often has promotions to earn extra bonus points, such as "2X Points" on stays or fixed bonus points (e.g., "Earn 1,000 Bonus Points on all stays"). These help you earn free nights faster.

To ensure you're getting the best possible deal for your trip to Asheville, visit the hotel's official Hilton webpage and navigate to their "Offers" section, or call them directly at the number provided to inquire about current promotions that fit your travel plans.

For inquiries, reservations, or any assistance during your stay at the Hilton Garden Inn Asheville Downtown, our dedicated team is ready to help. Please use the following contact information:

  • Address: 309 College St, Asheville, NC 28801, USA
  • Phone: (828) 255-0001
  • Mobile Phone: +1 828-255-0001

Our front desk operates 24 hours a day, ensuring that there is always a friendly and knowledgeable team member available to assist you. Whether you need to make a new reservation, modify an existing one, require local recommendations, or have any other requests during your stay, we are here to provide exceptional service. We look forward to welcoming you to the heart of Asheville, North Carolina, and making your visit a truly memorable one.

For North Carolinians, the Hilton Garden Inn Asheville Downtown stands out as an exceptionally suitable choice for a local getaway, offering a premium experience right in the heart of one of our state's most cherished cities. Whether you're planning a romantic weekend, a family adventure, or a cultural immersion, this hotel caters perfectly to our local needs and desires.

Its prime downtown location is a huge draw for residents across North Carolina. You can effortlessly walk to Asheville's famous restaurants, unique boutiques, lively breweries, and vibrant arts scene, truly experiencing the city's pulse without the hassle of driving and parking once you're there. The complimentary downtown shuttle further enhances this convenience, allowing you to explore freely and safely, especially if you're enjoying Asheville's renowned craft beverage scene. For those driving in from Raleigh, Charlotte, Greensboro, or any other part of the state, the "very easy access to the interstate" makes arrival and departure smooth and stress-free.

The hotel's commitment to exceptional service, as consistently highlighted by guests, ensures a truly welcoming and comfortable stay. Imagine relaxing in a "clean, large, comfortable" room after a day of exploring, knowing that amenities like hot showers and a good night's sleep are guaranteed. The on-site Pillar Kitchen offers delicious dining, and the breathtaking views from Pillar Rooftop Bar provide the perfect setting to unwind and appreciate the beauty of our Blue Ridge Mountains. Plus, being a pet-friendly establishment means you don't have to leave your furry family members behind, making it a perfect choice for inclusive family trips. For North Carolinians seeking a seamless, enjoyable, and upscale experience in one of our state's most dynamic cities, the Hilton Garden Inn Asheville Downtown truly delivers, making it an ideal local escape.

Hilton Garden Inn Asheville Downtown Photos

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Hilton Garden Inn Asheville Downtown 4

Hilton Garden Inn Asheville Downtown Location & Map

309 College St, Asheville, NC 28801, USA

Reviews

Clean rooms, tons of amenities, friendly and welcoming staff. I'd have given this place 5 stars even if I'd just come here to spend the night. Slept like a log, shower never ran out of hot water, and the attached restaurant was tasty. Everything you could ask for a standard night at a hotel. Instead I limped a dying truck into the parking lot exhausted from 6 hrs behind the wheel and knew I was waking up at dawn the next morning to do some repairs and get back on the road. And the compassion and helpfulness of the staff here made sure I was. Shout-out to Daniel for coming out to check on me when he saw my hood up I honestly don't know if I'd have gotten it fixed without him. Just an awesome hotel with amazing staff. Will be back, will be recommending it to anyone in the area

Jun 02, 2025 · Jarred Gillette

Great location with very easy access to the interstate and various other directions. The rooms are clean, large, comfortable, and the water pressure and water temperature is very solid. The front desk staff is very knowledgeable about the area, they offer a shuttle service between 4pm and 10pm to go downtown. The roof top bar is serving decent hotel food l, and has a good selection of beers. We will be back.

Dec 30, 2024 · Dirk Ebener

50th anniversary weekend. Staff was great and accommodating . Beautiful and entertaining roof top bar. Thank You so much!

Jun 13, 2025 · John P

Quick shout-out from a Hilton Honor’s member here. Meraldo at the front desk went above and beyond helping to accommodate everything we needed regarding our stay. Very pleased.

May 30, 2025 · Greg Mixson

Great hotel and location. The front desk guy, his name started with an M was very friendly. unfortunately there's an older oman who works up there and is very unaccommodating. Asked if I could grab a few hot chocolate packets for the kids since it was cold on the rooftop bar, to which her response was "no, no more" weird, the next morning there was plenty out.. her tone didn't come off right

Jan 02, 2025 · K. H

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