Hotels Near Of MeMassachusettsSuffolk CountyChelseaEastern Avenue
30 Eastern Ave, Chelsea, MA 02150, USA
I stayed at this hotel for 26 days. While there were some positive aspects to my stay, there are also key reasons why I will not be returning. First, I want to commend the cafeteria and housekeeping staff—they were truly outstanding. Always polite, professional, and approachable, they made a meaningful difference in my experience. Unfortunately, the front desk staff did not show the same level of hospitality. Throughout my stay, they were consistently rude, unhelpful, and gave off the impression that assisting guests was a burden rather than their responsibility. Even at checkout, the lady at the front desk didn’t bother to say a simple “thank you for your stay.” For a long-term guest, this lack of basic courtesy was particularly disappointing. Secondly, I found it unreasonable that guests staying for an extended period are still required to pay $20 per night for parking. Over time, this adds up significantly and feels like an unnecessary and hidden charge. Despite the great service from some members of the staff, these issues made my overall experience fall short—and I will not be returning.
For those seeking comfortable and convenient accommodation in the Boston area, particularly for extended stays, TownePlace Suites Boston Logan Airport/Chelsea presents itself as a compelling option. Located at 30 Eastern Ave, Chelsea, MA 02150, USA, this Marriott-branded hotel caters to travelers looking for a home-away-from-home experience, combining practical amenities with access to Boston's vibrant attractions. As a "Hotels Near Of Me" listing, it offers a detailed look into what guests can expect from their stay.
TownePlace Suites Boston Logan Airport/Chelsea is strategically situated in Chelsea, Massachusetts, offering excellent proximity to Boston Logan International Airport (BOS), which is approximately 1.7 to 2.2 miles away. This makes it an ideal choice for travelers with early morning flights or late arrivals, with a complimentary airport shuttle service running from 4:00 AM to midnight.
While the hotel is not directly in the bustling heart of Boston, its location on a river provides a unique setting. Guests have noted that rooms with water views might experience some traffic noise, though for many, this does not significantly detract from their stay. More importantly, the hotel boasts excellent public transportation access. The Silver Line SL3 Eastern Avenue Station is within walking distance, offering direct connectivity to popular Boston destinations like the Seaport District, Downtown Boston, and the historic Freedom Trail. This convenient access to public transit ensures that guests can explore the city's attractions without the need for a car, although onsite self-parking is available for a surcharge.
The immediate surroundings in Chelsea offer a blend of urban convenience. While some guests have noted a limited number of walkable dining or grocery options directly adjacent to the hotel, the ease of access to public transport mitigates this, allowing guests to venture out for meals or explore nearby areas. The hotel's position allows for relatively quick drives to major Boston landmarks such as TD Garden, Encore Boston Harbor, New England Aquarium, and Faneuil Hall Marketplace, typically within a 5-10 minute drive.
TownePlace Suites Boston Logan Airport/Chelsea is designed with an emphasis on extended stays, and its services reflect this focus on comfort and convenience. A standout feature is the complimentary hot buffet breakfast served daily, offering a variety of options including hot items, fruit, waffles, and beverages. Many guests appreciate the breakfast quality and the attentiveness of the breakfast staff.
For those seeking to maintain their fitness routine, the hotel provides a well-equipped fitness center, often praised as being more spacious than those found in many higher-end hotels. An indoor pool is also available, providing a relaxing option for guests to unwind or get some exercise.
The hotel offers a free roundtrip airport shuttle, a highly valued service for travelers flying in and out of Logan Airport. This service also extends to taking guests to a select number of area restaurants, adding to the convenience. Other practical services include daily housekeeping, self-serve laundry facilities, an ATM/banking service, a front-desk safe, luggage storage, and a 24-hour front desk. The property is smoke-free and has a comprehensive recycling policy, reflecting a commitment to sustainability.
Connectivity is seamless with complimentary in-room WiFi available throughout the hotel. For business travelers, a business center equipped with computers, copy service, fax service, and printers is available. The hotel also caters to groups and events with various meeting space setups.
The accommodations at TownePlace Suites are designed with the extended-stay guest in mind. All 140 suites feature full kitchens, equipped with refrigerators, stovetops, microwaves, dishwashers, and all necessary cookware, dishes, and utensils. This allows guests the flexibility to prepare their own meals, which can be particularly beneficial for longer stays and budgeting.
Each room is air-conditioned and includes a 39-inch flat-screen TV with cable channels, a desk with a laptop-friendly workspace, and a phone with free local calls. Many suites also come with sofa beds, offering additional sleeping space, and free cribs/infant beds are available upon request, making it suitable for families. The bathrooms are well-appointed with showers and free toiletries.
The hotel is pet-friendly, allowing guests to travel with their beloved companions (fees may apply). This is a significant advantage for pet owners who often struggle to find suitable accommodation. The rooms are noted for their cleanliness, with guests frequently highlighting the well-maintained nature of the property.
Accessibility is also a key feature, with the hotel offering facilities for disabled guests, including wheelchair-accessible paths, concierge desk, van parking, pool, and fitness center. Rooms are available with hearing accessible features and adapted tubs or roll-in showers.
Customer reviews provide a nuanced perspective on the TownePlace Suites Boston Logan Airport/Chelsea. Many guests praise the excellent performance of the cafeteria and housekeeping staff, describing them as polite, professional, and approachable, significantly enhancing their experience. The complimentary breakfast, clean rooms, and the convenience of the airport shuttle are also frequently highlighted as positive aspects. Guests often appreciate the spaciousness of the suites and the inclusion of full kitchens.
However, some reviews point to areas for improvement. The front desk staff has, at times, received criticism for lacking the same level of hospitality as other departments, with some guests reporting instances of rudeness or unhelpfulness. Another notable point of contention for some long-term guests is the $20 per night parking fee, which can accumulate significantly over an extended stay and is sometimes perceived as an unexpected additional cost. Noise levels from street traffic and neighboring rooms have also been mentioned by some light sleepers, though the hotel sometimes provides earplugs and white noise machines.
Despite these points, the overall sentiment regarding the accommodations and core amenities remains largely positive, particularly for the value offered in the Boston area.
TownePlace Suites Boston Logan Airport/Chelsea, being part of the Marriott family, participates in the Marriott Bonvoy loyalty program. Members can often find exclusive deals and earn points on their stays. For example, specific promotions such as "Summer Member Exclusive: 3K Bonus Points" may be available, offering 3,000 Marriott Bonvoy bonus points per stay when booking a premium room or suite during specified dates (e.g., May 21, 2025 - August 15, 2025). It is advisable for prospective guests to check the official Marriott website or contact the hotel directly for the most current promotions and special offers, as these can vary seasonally and based on membership status. Group bookings may also have specific policies and additional supplements.
In summary, TownePlace Suites Boston Logan Airport/Chelsea offers a practical and comfortable solution for travelers to the Boston area, especially those requiring extended stays or convenient airport access. Its well-appointed suites with full kitchens, complimentary breakfast, and convenient shuttle service make it a strong contender for those searching for "Hotels Near Of Me" with a focus on value and amenities. While some aspects of service and additional fees warrant attention, the overall guest experience, particularly concerning the quality of the facilities and the efforts of key staff members, remains commendable.
30 Eastern Ave, Chelsea, MA 02150, USA
Get directionsI stayed at this hotel for 26 days. While there were some positive aspects to my stay, there are also key reasons why I will not be returning. First, I want to commend the cafeteria and housekeeping staff—they were truly outstanding. Always polite, professional, and approachable, they made a meaningful difference in my experience. Unfortunately, the front desk staff did not show the same level of hospitality. Throughout my stay, they were consistently rude, unhelpful, and gave off the impression that assisting guests was a burden rather than their responsibility. Even at checkout, the lady at the front desk didn’t bother to say a simple “thank you for your stay.” For a long-term guest, this lack of basic courtesy was particularly disappointing. Secondly, I found it unreasonable that guests staying for an extended period are still required to pay $20 per night for parking. Over time, this adds up significantly and feels like an unnecessary and hidden charge. Despite the great service from some members of the staff, these issues made my overall experience fall short—and I will not be returning.
Apr 25, 2025 · Adel BedouiEverything was too notch from start to finish. Very friendly and helpful staff. Wonderful accomodations. Would definitely stay here again. Was given a heads up that the rooms with views of water were slightly loud with traffic noise but it didn't bother me at all.
May 10, 2025 · Janet KennedyIf you’re looking for a basic place to call home base, TownePlace Suites gets the job done. We booked a king studio. Room was clean. For 2 adults + 1 teen, didn’t feel overly crowded if you don’t open up the sofa bed. Kitchen had basic utensils and a full sized fridge. Bathroom was spacious and clean. There was 1 closet with some organization space. You can fit a small carry on in the shelf to keep it out of the way. Breakfast in the morning was decent, they had some mini bagels, bread, cereal, waffles, yogurt, oatmeal, coffee, tea, orange juice and apple juice. There was typically an option for an egg based item. I appreciated that someone was periodically checking and refilling the items. Throughout the day, there is ice water available in the lobby. Now for the not so great- I found the pillows to be flat and worn. The temperature in the room was odd, definitely didn’t feel accurate to what the thermostat was displaying. Sometimes felt too hot other times too cold. The biggest challenge for this location is that there are no groceries or restaurants around that are walking distance. The only thing I found walking distance was the SL3 bus line (just across the street- easily accessible and has covered waiting area). We had to order delivery to get any meals or groceries to the room. If you’re a light sleeper, I’d bring ear plugs. You can hear the bus traffic, the noise in the hallway and the upstairs neighbors walking around above you. The front desk was staffed but the team looked bored/uninterested, didn’t engage unless you walked up to engage, and I was told that you have to physically come down to the desk if you need anything or if you want to request housekeeping. I know this isn’t a 5-star place but a smile and a hello would go a long way.
Apr 16, 2025 · T (Mrs. Shaikh)That time of visit 2 bed rooms were not available. So the second person will have to sleep on the couch, which folds into a bed that is not very comfortable, but it does the job. The hotel is located next to a high traffic area, which has lots of noise. However, the hotel does provide earplugs. Available amenities are minimum. Very little in the way of additional food was available on site, and there was no bar at the time of visit.
Apr 27, 2025 · Chris K (OverSalted)Hi there. The place is excellent and close to the airport; the staff is kind and welcoming. One of the most important things is that the shuttle service is good, and you need to take it to the departure area. Make sure to call the hotel first to coordinate the pick-up from the airport. The rooms are clean and tidy, and they have the amenities you will need during your stay.
Jan 29, 2025 · John Ruiz (mh3mh0)
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