Tremont Hotel Bronx

I came here looking to stay the night after being on the road for 2 weeks. Everything was fine in the lobby I get upstairs I get my room I go to sleep early. As I'm sleeping through the night I'm woken up by an extra neighbor with a really loud television. First of all I've tried to call the front desk no one answers the phone. Second of all I had to bang on that door for around 45 minutes before I finally decided to get up and come on downstairs to ask someone if they would do something because that was literally my only choice. My entire night was ruined and apparently there was no one in the room. Someone had checked out and they hadn't come in to clean it up at that point and noticed that the television was on. Literally disturbing everyone's restful night's sleep. Because my night was ruined I asked for a discount of a menial value something that I could actually use for my situation. They were willing to discount it $20 bring it down to 1:30. Not enough for the situation my entire night's rest was ruined and all I really wanted was another night of sleep which I think I deserved. It clearly states in the rules that loud music or television is not allowed yet when this rule is violated you are stuck with the consequences even though you paid for the night. There are other places that I would consider before this place here. They don't serve breakfast either. No telephone in the room for you to call front desk which clearly doesn't care.

The worst hotel experience I have ever had! The hotel is completely unsafe - suspicious people knock on the doors, and I felt there were attempts to steal from the guests. There are no security measures to protect visitors, and the service is terrible. If you care about your safety, avoid this place at all costs!"

Beautiful comfortable room, and didn't rush us for checkout. Comfy beds, nice showers, and clean presence. Would recommend. And Affordable !!!

DIRTY AND POOR SERVICE. If I could rate a 0 I would. This was one of the worse hotels I stayed in. The first room was discussing because there were wholes in the wall and the walls were all marked up and the bedding had burn marks and stains. We requested another room and The hallway of the second floor and second room absolutely reeked of tobacco smoke. We moved again to another room and that room was filthy as well. The room was 400 dollars for the night. Do not waste your time or money booking here. Horrible experience.

Me and my friend began our 1-Night stay at this hotel. In a matter of five minutes, I was able to check-in and enter the room I paid $250 for. We were sent to Room 603. As soon as we entered the room, I encountered 2 roaches together but quickly killed it. Then when entered the bathroom, not only the soap dispensers located in the shower and near the sink were broken but had no soap inside. We were left with two lotions which were opened. It made me question if this room was cleaned. Moving on, I had to call housekeeping for soap more than two times to receive the item 30 minutes later. The housekeeper only brought one soap to share which I think is not great since I stated both soap dispensers were broken. Then next to the mini fridge, there seemed to be red dye or paint and it looks old and untouched that it was hard to clean or wipe it. Then near the closet space, a hanger was missing and broken so me and my friend could not hang out clothes for the next day. And finally, the 50 inch TV was glitching that it turned on and off by itself once. After all this, I spoke to the front desk and he stated that management would be connected. What should have been different is how it was handled. I was immediately dismissed when I told the man at the front desk the inconveniences that were in my room with my friend, an additional guest. Nothing was resolved and I spent $250 on a room that had damages written all over it. I hoped to receive credit or reach some kind of agreement for the duration of my stay because I was extremely unsatisfied and I have spent nights in this hotel before. 2/5; very dissatisfied.