AKA Sutton Place

Spent 8 weeks here after initially moving to NY. The rooms and facilities were fantastic but it was the staff that set this place apart. From the barman to the door staff, to the receptionists, absolutely everyone we encountered was friendly, bubbly and just an absolute pleasure to deal with. Could not compliment them and the way this place is run enough.

Hotel was so easy to work with in advance of arrival - my emails were answered right away with everything I needed/asked for. We had a 1 bedroom suite - just the right size and a kitchen that was exactly what we needed to make our own food when we didn’t go out. Front desk service was really good, really professional, just what we wanted from a serviced building. Housekeeping, only once a week, did a fantastic job as well. Laundry is in the basement, machines are new and they work very well. Really enjoyed our stay and hope to come back again soon.

I had a good experience here recovering from surgery. Comfortable clean rooms, very quiet street, lots of sunlight, enough storage space, helpful staff. One thing to note is that each apartment is a little different, so if you care about certain room aspects, definitely call about a week before your arrival to check about the specific room you’re getting and what it has. I found it a bit difficult to communicate with the staff via email before my arrival but they were super helpful in person.

A LOCAL RESIDENTIAL EXPERIENCE AT ITS BEST - if you ever imagined yourself living as a local New Yorker straight out of a film AKA Sutton would be the place - a month in NYC even if you know it well is a great place to discover new experiences and neighbourhoods uptown and downtown which you can easily do Bec of the convenient midtown location n accessibility to transport Another rarity is the large size of the units (with full kitchens and lots of closet space) - the beautiful Pool and spacious laundry room - a rarity in most NY apartment buildings. The units have a lot of light and layout flows efficiently Another measure is how long the staff has worked there - the average is 10 years and the longest employee has been there 25 yrs - that says a lot about the company

My family stayed here for a month while we were moving. This is simply an awesome facility and our family was sad to leave. It is conveniently located and close to everything we needed. The 2 bedroom suite was modern, spacious and very comfortable. The internet was fast and allowed me to work and take Zoom calls without issue. The kitchen was nicely equipped with Viking appliances. The laundry room had nice big LG washers and dryers and the pool was great. But the best thing about this place is the staff. The front desk is usually staffed by men that are physically imposing but are so nice, helpful and gentle. They would argue regularly about which one my baby smiled at the most and were quick to offer help in every way. The rest of the staff was just as helpful and kind. If you have the opportunity to stay here, you won't regret it. We hope to have the chance to go back.