Baymont by Wyndham Cleveland ico

Baymont by Wyndham Cleveland

Hotels Near Of MeTennesseeBradley CountyClevelandPaul Huff Parkway Northwest

360 Paul Huff Pkwy NW, Cleveland, TN 37312, USA

3.0

When you think of a place like Baymont, this is absolutely not what you think of. While the location is nice with proximity to restaurants and shopping, it wasn’t that easy to find. When the wife found the place on google maps we thought we were going to a nicer HOTEL and not a MOTEL. At first glance it looks like an older building but nice. Then you walk into the room. The carpet is disgusting!! Old worn out and dirty as hell. The chair had stains on it and the furniture was pretty dented up. The linens were nice and clean, but the mattress was obviously old and worn out. Surprisingly still on the comfortable side. The sink and shower had leaks, but decent pressure. From past stays at Baymont Hotels this place was a huge disappointment and I would think corporate would be somewhat embarrassed to have their name here. But, I guess they can’t all be winners.

Bowen Suhr
  • Overview
  • (423) 380-9292
  • www.wyndhamhotels.com

Baymont by Wyndham Cleveland Introduce

For individuals searching the "Hotels Near Of Me" platform for accommodation in Cleveland, Tennessee, the Baymont by Wyndham Cleveland, situated at 360 Paul Huff Pkwy NW, Cleveland, TN 37312, USA, and reachable at (423) 380-9292, is a property that often appears as a budget-friendly option. While associated with the Wyndham brand, it's essential for potential guests to consider a range of online information, particularly recent guest experiences, to form a comprehensive understanding of what to expect from this motel.

Environment and Location:

The Baymont by Wyndham Cleveland is located on Paul Huff Pkwy NW, a relatively central location within Cleveland. Its proximity to "restaurants and shopping," specifically being "steps from Bradley Square Mall" and close to Walmart, is a significant advantage for guests seeking convenience for dining and retail needs. For those traveling by car, the hotel offers "easy access to I-75," which connects to larger cities like Chattanooga (approximately 37.3 km away). Other local attractions such as Cleveland State Community College, Lee University, and the North Cleveland Church of God are within a short driving distance. For outdoor enthusiasts, the hotel's location offers access to the Ocoee River for whitewater rafting and the Ridgewood Golf Club for golfing. The Tennessee Aquarium in Chattanooga is also less than 30 minutes away by car, making it a viable day trip. While the location itself is generally considered good for its accessibility to amenities and major roads, one review noted that the place wasn't "that easy to find" initially, which might be a minor navigational point to consider upon arrival. The appearance of the building from the outside has been described as "looks like an older building but nice" at first glance, but it's important to remember it is categorized as a motel, which often implies exterior corridor access to rooms, and can influence expectations regarding the overall ambiance compared to a traditional interior-corridor hotel.

Services and Amenities:

Baymont by Wyndham Cleveland typically offers a range of standard amenities expected of a budget to mid-scale hotel. A key offering is the "complimentary buffet breakfast" or "free continental breakfast of eggs, waffles, and more" in their "Baymont Breakfast Corner." This provides a convenient start to the day for guests. Complimentary wireless internet access (Wi-Fi) is available throughout the property and in guest rooms, enabling guests to stay connected. For recreation, the hotel features a fitness center and a "seasonal outdoor pool," along with a children's pool. Guests can also find vending machines on-site for snacks and drinks. The hotel aims to provide comforts such as "37-inch flat-screen televisions with cable programming," microwaves, mini-refrigerators, and coffee/tea makers in its guestrooms. Private bathrooms typically include shower/tub combinations, complimentary toiletries, and hair dryers. Desks and phones with free local calls are also usually provided. The front desk is staffed 24 hours a day, offering assistance with check-in/check-out and other inquiries. The hotel is pet-friendly, welcoming "two pets up to 40 lbs for an additional fee of $20 per pet, per night," and "crated pets may be left unattended in rooms." There is a grassy area for pet relief on the property. The hotel also offers "free self-parking for all-size vehicles." As per recent information, the lobby was undergoing remodeling, which suggests efforts to improve the guest experience. However, specific details on its completion and how it might impact guest flow are not provided. It's important to note that the pool was closed for maintenance until May 22nd, and the fitness center is closed until July 1, 2025, according to a recent statement, which significantly impacts the immediate availability of these recreational amenities and should be a crucial consideration for guests booking before these dates.

Features:

The main features of Baymont by Wyndham Cleveland include its focus on providing a "Baymont Breakfast," a complimentary and substantial morning meal for guests, which is a consistent benefit across the brand. Its pet-friendly policy with relatively clear guidelines and a designated pet relief area is a significant draw for travelers with animals. The presence of both a fitness center (though currently closed for an extended period for maintenance until July 1, 2025) and a seasonal outdoor pool offers recreational options during their operational seasons. The in-room amenities like microwaves and refrigerators add practical convenience for guests, allowing for food storage and heating. The 24-hour front desk ensures accessibility for guest needs at any time. The hotel's location with "proximity to restaurants and shopping" is a key selling point, offering convenience for daily needs. The ongoing lobby remodel indicates an effort towards modernization and potentially improving the guest experience, though specific details on its completion and whether it will extend to room renovations are not explicitly stated. While guests have noted that the "linens were nice and clean" and the "mattress was obviously old and worn out" but "surprisingly still on the comfortable side," the comfort of the beds is a critical feature for any hotel stay, and mixed reviews on this point are worth noting.

Promotional Information and Considerations:

Baymont by Wyndham Cleveland often promotes itself as a convenient and affordable option with complimentary breakfast and essential amenities. However, users of the "Hotels Near Of Me" platform must proceed with caution, as recent customer reviews paint a mixed and often concerning picture, directly contradicting the expected "Baymont" brand experience for some guests. One reviewer stated, "When you think of a place like Baymont, this is absolutely not what you think of," citing "disgusting" and "old worn out and dirty as hell" carpet, "stains on the chair," and "pretty dented up" furniture. Other serious issues mentioned include "leaks" in the sink and shower, and rooms being "definitely outdated" with "filthy" carpets and "huge stains." Some guests reported "unsanitary conditions" and "rejected both by just opening the door," indicating severe cleanliness issues that impact guest health and comfort. Issues with service were also reported, including no one at the front desk for extended periods, and discrepancies in pet fees and deposit return policies ("website was outdated," "paper was outdated"). One guest experienced waiting "almost an hour" for check-out staff, who then "apologized for the wait and asked me to please not write a negative review," suggesting an awareness of service deficiencies and a reactive rather than proactive approach to guest satisfaction. While some positive aspects like "great location," "good breakfast," "comfortable bed," and "quiet" rooms were noted, these are often overshadowed by significant complaints regarding cleanliness, facility upkeep, and inconsistent service. The hotel's ongoing lobby remodel is a point of potential improvement, but the long-term closures of the pool (until May 22nd, 2025) and the fitness center (until July 1, 2025) for maintenance are crucial factors that potential guests should be aware of, as they directly impact available amenities and could lead to disappointment. Given the inconsistent and sometimes highly negative feedback, particularly regarding cleanliness and dated facilities, potential guests should temper their expectations significantly. It would be prudent for travelers to verify the current state of renovations and be prepared for a potentially basic and, in some cases, unkempt environment. While the price might be attractive, the trade-off in terms of comfort, hygiene, and the full availability of advertised amenities could be substantial, potentially leading to a "huge disappointment," as one reviewer put it. Therefore, for users of "Hotels Near Of Me" prioritizing hygiene, consistent quality, and access to all amenities, it may be advisable to consider these reviews carefully and potentially explore other options in Cleveland.

Baymont by Wyndham Cleveland Photos

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Baymont by Wyndham Cleveland Location

Baymont by Wyndham Cleveland

360 Paul Huff Pkwy NW, Cleveland, TN 37312, USA

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Reviews

When you think of a place like Baymont, this is absolutely not what you think of. While the location is nice with proximity to restaurants and shopping, it wasn’t that easy to find. When the wife found the place on google maps we thought we were going to a nicer HOTEL and not a MOTEL. At first glance it looks like an older building but nice. Then you walk into the room. The carpet is disgusting!! Old worn out and dirty as hell. The chair had stains on it and the furniture was pretty dented up. The linens were nice and clean, but the mattress was obviously old and worn out. Surprisingly still on the comfortable side. The sink and shower had leaks, but decent pressure. From past stays at Baymont Hotels this place was a huge disappointment and I would think corporate would be somewhat embarrassed to have their name here. But, I guess they can’t all be winners.

May 18, 2025 · Bowen Suhr

This was trouble from the beginning. I was looking for a pet friendly hotel and came across this hotel. When I went to confirm my booking on the website, it required me to agree to a $250 fine for having a pet in my room. I decided to wait and confirm in person. They told be the website was outdated. I was charged a $25 pet fee, however, when I signed the agreement it stated a $20 pet fee. Again I was told the paper was outdated. I was charged a $50 deposit for my pet. I was told if I left cash I would get it back in the morning as opposed to a credit card which could take a week for the credit. I opted for the cash. When I went to check out in the morning there was no one at the front desk at 7:30. After waiting for almost an hour, a young man finally appeared. He apologized for the wait and asked me to please not write a negative review. By his appearance, I assume he went back to bed after setting the breakfast up. The rooms were definitely outdated. The carpet was filthy. There was a huge stain on the cushion of the chair. Bed was comfortable. They are remodeling the lobby. Hopefully the rooms will be next.

Apr 03, 2025 · Karen Decker

First time staying to visit family. Reservation, check-in, was great. Very friendly . The room was clean, and the bed was very comfortable, with great pillows and soft sheets. Bathroom clean with plenty hot water. The only thing was a faulty cable connection, but that happens . Everything else was great. I would stay there again.

May 11, 2025 · David Turner

I chose this location due to a Perry Stone conference. The bed is comfortable. The check in was about average. (Im a friendly person and have worked in hospitality for over 35yrs.) I tend to be one who likes conversing with others. I believe kindness goes a long way. The man at check-in was polite, just a bit reserved. He was knowledgeable of the property and amenities. That's what matters to me. The cleanliness is ok. The bathroom had hair all on the floor, the carpet is gross, and the door does not seem secure. The linens are clean, bed looks and feels good. It's a 70% clean to me. I'd even overlook the little things, like dusty lamps and foreign matter on the towels if the carpet didn't stick to my feet! Only place it doesn't is where the chair sits. Oh, I felt like I needed to put the chair in front of the door bc the door has a gap. I don't feel good about a 5 star or 100% not bc it's an older property. Just because it needs tlc. You only get the 40 and above channels on the line up. But hey there's wifi!

Apr 27, 2025 · Ali Smith

This place has changed ownership recently. The facility has declined in cleanliness. The building and rooms need to be updated . Toss the nasty carpet. The grounds need attention, such as trim bushes and cutting the grass, The staff is not as accommodating as in the past. We book a year in advance, and if they don't give government rates, Perry Stone patrons a percentage of the price and return customers some points, we may have to sadly find other options. The location is great for our needs.

May 02, 2025 · Pam Norris

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