stayAPT Suites Cleveland ico

stayAPT Suites Cleveland

Hotels Near Of MeTennesseeBradley CountyClevelandFrontage Road Northwest

4415 Frontage Rd NW, Cleveland, TN 37312, USA

4.0

My grandmother and I had to hurry up and pack to evacuate our home because of a hurricane and from the phone call to book a room until we left the hotel everything was amazing! The service was the best, the rooms were clean and nice, it was at a perfect location near restaurants, stores, and interstate! Absolutely will be coming back!

kayleigh
  • Overview
  • (423) 709-8666
  • www.stayapt.com

stayAPT Suites Cleveland Introduce

For those seeking comfortable and convenient accommodation in Cleveland, Tennessee, whether for a short visit or an extended stay, stayAPT Suites Cleveland offers a unique and highly-rated option within the "Hotels Near Of Me" category. Unlike traditional hotels, stayAPT Suites is designed to provide an apartment-like experience, ensuring guests feel truly at home during their travels.

Located at 4415 Frontage Rd NW, Cleveland, TN 37312, USA, stayAPT Suites Cleveland boasts a prime location. Guests frequently praise its proximity to essential services and attractions. It’s situated perfectly near a variety of restaurants and stores, making it easy to access daily necessities and dining options. Furthermore, its convenient access to the interstate ensures effortless travel for those arriving by car or exploring the wider Cleveland area. This strategic placement in the business district means guests are also close to key areas like Cleveland Towne Center and Cleveland State Community College, with Bradley Square Mall also within a short distance.

The environment at stayAPT Suites Cleveland is consistently described as clean, quiet, and welcoming. The property features a modern design with spacious layouts that cater to both individual travelers and families. A standout feature is the secure outdoor courtyard, a communal space designed for relaxation and enjoyment. This inviting area includes a built-in grill station, perfect for enjoying outdoor meals, a cozy fire pit for evening gatherings, and ample green spaces with comfortable seating areas. It provides a refreshing escape and a chance to unwind, making it a favorite among guests.

What truly sets stayAPT Suites Cleveland apart are its exceptional services and features, specifically tailored for extended stays. Every room at stayAPT Suites is a full suite, offering a distinct advantage over standard hotel rooms. Each suite is designed to feel like a complete apartment, featuring:

  • A full-size kitchen equipped with full-size appliances, including a refrigerator, oven, stovetop, and dishwasher. This allows guests to prepare their own meals, offering significant cost savings and a sense of normalcy, especially during longer stays. Kitchen utensils, cookware, dishes, and toaster are also provided.
  • A dedicated living room, separate from the sleeping area, complete with a sleeper sofa, lounge chair, and a 55-inch Smart TV with satellite channels. This provides a comfortable space for relaxation, entertainment, or even hosting small gatherings.
  • A separate bedroom, ensuring privacy and a restful night's sleep. The bedroom also includes a second large Smart TV, a dedicated work area, and a walk-in closet, adding to the convenience and comfort. Pillows are described as being perfectly fine, alleviating concerns for those who often bring their own.
  • A private bathroom with a hairdryer, towels, soap, and shampoo, ensuring all essential amenities are readily available.
  • Climate-controlled air conditioning and heating for guest comfort.

Beyond the individual suites, stayAPT Suites Cleveland provides a range of amenities to enhance the guest experience:

  • Laundry Facilities: An on-site self-serve laundry room is available, which is particularly beneficial for extended stay guests, allowing them to manage their laundry needs conveniently without leaving the premises.
  • Fitness Center: Guests have access to an on-site gym, making it easy to maintain their fitness routines while away from home. The fitness center is wheelchair-accessible.
  • Free WiFi: Complimentary high-speed wireless internet access (50+ Mbps) is available in all rooms and public areas, ensuring guests can stay connected for work or leisure.
  • Free Self-Parking: Ample uncovered self-parking is available on-site, including wheelchair-accessible and van parking options.
  • Pet-Friendly Policy: stayAPT Suites Cleveland welcomes both cats and dogs, with a two-animal maximum per room. A non-refundable pet fee of $25 per pet, per day (maximum $150 per stay) applies. Pets must be housebroken, weigh less than 75 lbs, and be domesticated. Designated pet exercise areas with disposal bags are available. Pets are not allowed in the hotel courtyard (unless walking to and from the designated pet areas), guest laundry room, fitness center, or the lobby for extended periods. Service animals are exempt from fees and policy restrictions.
  • Coffee Shop/Cafe: The hotel features a coffee shop/cafe, providing a convenient option for grabbing a hot beverage or a quick bite. Coffee/tea are also available in a common area.
  • Vending Machine & Water Dispenser: Additional conveniences for quick refreshments.
  • Weekly Housekeeping: For stays of 7 nights or more, one full housekeeping service is provided each week. For shorter stays (1-6 nights), towel and linen exchange is available at the front desk as often as needed. The hotel emphasizes high standards of hygiene and cleanliness.
  • Express Check-in and Check-out: Designed for efficiency, though guests note that during off-peak hours, staff may be short-staffed, requiring a phone call to the office number for assistance. Currently, there is a basket at the front desk for card drop-off, or guests can leave cards in their room for easy check-out.
  • Accessibility Features: The hotel offers various accessibility features, including braille/raised signage, elevators, wheelchair-accessible paths of travel, parking, public washrooms, and fitness centers. Visual alarms in hallways and lever door handles are also present.

Customer service at stayAPT Suites Cleveland consistently receives high praise. Guests frequently highlight the kindness, compassion, and attentiveness of the staff, particularly mentioning individuals like Eddie, who goes "above and beyond" to ensure a comfortable stay. Reviewers commend the "stellar" and "top-notch" customer service, describing staff as "incredibly kind and compassionate" and willing to provide a "customized level of care." This dedication to guest satisfaction is a recurring theme in feedback, with many stating they would happily return due to the excellent service received. Even when the front desk is unstaffed during certain hours, guests are directed to call a forwarded mobile number, ensuring assistance is always available. The staff are described as "super friendly!"

Promotional information for stayAPT Suites Cleveland often emphasizes its "apartment-style" living and the value it provides. The concept is to make guests feel "at home and not at a hotel." This includes offering spacious suites with full kitchens, which is a major draw for budget-conscious travelers or those who prefer to cook their own meals. Flexible lease terms are available, making it suitable for various needs, from short business trips to longer relocation stays or family vacations. The hotel often highlights its combined convenience, comfort, and style, with the added benefit of potentially significant savings compared to traditional hotel stays due to the self-catering options. The overall sentiment from guests is that it is an "excellent hotel" and a "wonderful place to stay," often recommending it highly to others. The ability to cook and have separate living spaces is particularly appealing for families, as evidenced by reviews stating, "Perfect for a family. Never stayed in this brand of hotel before and we were super impressed! We will be back! This family of 5 was super comfortable."

In summary, stayAPT Suites Cleveland, found within the "Hotels Near Of Me" category, offers a superior extended stay experience. Its combination of apartment-style suites with full kitchens, dedicated living and sleeping areas, coupled with a wide array of convenient amenities like on-site laundry, a fitness center, free WiFi, and a welcoming outdoor courtyard, distinguishes it from typical hotels. The consistently praised, excellent customer service further enhances the guest experience, making it a highly recommended choice for anyone visiting Cleveland, TN, whether for a quick trip or a prolonged visit. For reservations or inquiries, you can reach them at (423) 709-8666 or +1 423-709-8666.

stayAPT Suites Cleveland Photos

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stayAPT Suites Cleveland Location

stayAPT Suites Cleveland

4415 Frontage Rd NW, Cleveland, TN 37312, USA

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Reviews

My grandmother and I had to hurry up and pack to evacuate our home because of a hurricane and from the phone call to book a room until we left the hotel everything was amazing! The service was the best, the rooms were clean and nice, it was at a perfect location near restaurants, stores, and interstate! Absolutely will be coming back!

Jan 12, 2025 · kayleigh

It's unlike me to leave a review prior to actually stepping foot on the premises, but the customer service I received during booking was so stellar that I feel compelled to do this now! Eddie was incredibly kind and compassionate to our situation, and delivered a customized level of care to ensure that our family was accommodated in the way we needed. There was no presence of the negative traits of today's customer service - truly top notch. Within only a few minutes, he had us ready to go and excited to experience our stay here :) UPDATE: Customer service remained top-notch, although we didn't need much beyond check-in and check-out. They are short-staffed so if you don't see someone in the office, just call the office number and it'll forward it to the cell phone of the person on-duty. They are experimenting with ways to make check-out easy (currently have a basket at the front desk that you can drop the cards into, or you can leave them in your room). Super friendly! Clean hotel, including kitchen utensils, and very quiet. We'd packed our own sheets based on others' reviews but didn't need them. Pillows were just fine, too. I'd happily stay here again!

May 28, 2024 · Kat Ryan

This place is a great price and the rooms are very clean, but it is also brand new. I really wanted to give this place five stars, but two things made that difficult. As I said, the rooms were very clean and the space was a great size. My issue was with the bedding. The number one reason people stay here is mostly for sleeping. While the beds were comfortable, the sheets were not. They had a very cheap feel, almost a papery feel. The pillows were lackluster. Invest in better sheets and this room is 5 stars hands down. Now, the customer service. The employees there were very nice, when I could find them. There are already limited hours for the front desk, but it took me 3 separate visits during their regular hours before I could turn my check-in paperwork to them. It was just inconvenient. I will say though, if minimizing staffing helps keep costs down, then I'm not complaining that much, because the rates were good for what we got.

Apr 28, 2024 · J K

The rooms here are huge! Plenty of room for the whole family. The customer service is on point. I would recommend StayAPT to anyone looking for extended stay!

Jan 02, 2025 · Joseph Robison

This place is new, and you'll love it. It's amazing. I love the courtyard space, and the customer service was outstanding. I received a call from the desk when I was leaving for my flight. She wanted to verify I was checking in during office hours (till 8 pm). I want to note that if it is after hours, the app has the digital key for check-in. The only thing I didn't like was bedding. That's my personal preference but I will stay here whenever I travel to that area. Best around that we have found. It's like staying in a small apartment. Wifi was awesome. Really a great place to stay.

Apr 29, 2024 · TOD COLE

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