Courtyard Cleveland TN

Courtyard Cleveland TN, located at 4385 Frontage Rd NW, Cleveland, TN 37312, USA, is a contemporary hotel under the Marriott brand, designed to cater to both business and leisure travelers. Positioned within the 'Hotels Near Of Me' platform category, it aims to provide a comfortable and productive stay in Cleveland, Tennessee. For direct inquiries, the hotel can be reached at (423) 250-5661 or via mobile at +1 423-250-5661.

Courtyard Cleveland TN is described by many as a "fairly new and comfortable motel" or a "new, clean hotel." Its strategic location just off I-75 at exit 27 provides convenient access to various local businesses and attractions, including the Cleveland Towne Center, Cleveland State Community College, and Bradley Square Mall. The hotel's design embraces a modern aesthetic, with a "state-of-the-art lobby" that offers flexible spaces for working or relaxing. The property is designed to be clean and well-kept, reflecting contemporary hotel standards. While the overall impression is one of modern comfort, some guests have noted the proximity to a highway, which is common for hotels offering easy interstate access. The ambiance is generally described as quiet and peaceful, conducive to a restful stay.

Courtyard Cleveland TN offers a range of services and features that align with the Courtyard by Marriott brand, focusing on providing a comfortable and functional experience. Key offerings include:

• The Bistro: At the heart of the lobby is The Bistro, a key feature offering a range of food and beverage options. Guests can purchase cooked-to-order breakfast in the mornings (for a fee, typically $8.00 to $20.00 for adults and children), and enjoy drinks and dinner in the evenings. Specialty Starbucks® coffee beverages are also available.
• Connectivity: The hotel provides complimentary high-speed Wi-Fi throughout the property, including in all guest rooms and public areas, with a speed of 100+ Mbps, suitable for multiple devices.
• Recreation and Wellness: An outdoor seasonal pool is available, typically open from May to September, providing a refreshing option for guests. A well-equipped fitness center is also on-site, accessible 24/7, allowing guests to maintain their exercise routines.
• Guest Room Amenities: The hotel offers 118 air-conditioned guest rooms, including suites, designed with comfort and functionality in mind. Rooms feature comfortable plush bedding, flat-screen TVs (some with smart TV capabilities for streaming), large desks with conveniently placed lighting and outlets, and ergonomic chairs. Other standard amenities include microwaves, refrigerators, coffee/tea makers, in-room safes, blackout curtains, irons/ironing boards, and hairdryers. Private bathrooms come with either a bathtub or shower. Mobile key entry is also a feature.
• Business and Meeting Facilities: A computer station and business center are available for guests. The hotel also has meeting spaces, including a meeting room of 874 square feet, suitable for various events and accommodating up to 100 people.
• Parking: Complimentary self-parking is available on-site, with wheelchair-accessible and van parking options.
• Guest Services: A 24-hour front desk is available to assist with check-in, check-out, and any guest needs. The hotel also offers laundry facilities, dry cleaning service, a snack bar/deli, and daily housekeeping services upon request.
• Accessibility: Courtyard Cleveland TN is designed with various accessibility features, including accessible on-site parking, wheelchair-accessible registration desks, and accessible rooms with features like roll-in showers, grab bars, and visual alarms. Pool hoists are also available.
• Pet Policy: It is important to note that, unlike some other properties in the area, Courtyard by Marriott Cleveland TN does not typically allow pets, with the exception of service animals.

As a Marriott brand, Courtyard Cleveland TN leverages its association with the Marriott Bonvoy loyalty program, allowing guests to earn and redeem points for their stays, pursue elite status, and access exclusive member benefits. The hotel often highlights its modern design, "state-of-the-art lobby," and The Bistro as key selling points, positioning itself as a place where guests can "work or relax." Its convenient location near major businesses and attractions is also a strong promotional aspect, appealing to both corporate and leisure travelers. The hotel promotes its commitment to a clean and comfortable experience, often emphasizing its relatively new construction. Special offers for AAA members, military personnel, and senior citizens may also be available.

While Courtyard Cleveland TN generally receives positive feedback, particularly for its newness, cleanliness, and friendly staff, some critical points have emerged in guest reviews that prospective visitors should consider:

• Water Pressure Issues: Several guests have reported significant issues with low water pressure in the showers. This is a recurring complaint, with guests being informed that it's a long-standing issue ("over a year old") with no immediate plans for a fix. For travelers who prioritize a strong shower, this could be a major inconvenience.
• In-Room Amenities (Chargeable): Unlike some hotels that provide complimentary coffee/tea in rooms or bottled water, guests have noted that these items (e.g., tea bags, coffee, bottled water) need to be purchased, with bottled water being notably expensive ($5). This can be a point of dissatisfaction for guests expecting common complimentary provisions.
• Check-in Glitches: While the front desk staff is often described as helpful, some guests have experienced initial issues with reservations during check-in, or difficulties with room door access, requiring staff assistance to get the door open.
• Ice Machines: One review mentioned issues with ice machines on multiple floors not dispensing ice or only dispensing water.
• Breakfast Not Included: It's crucial to note that breakfast is not complimentary; it is available for purchase at The Bistro. This differs from many other hotels in the 'Hotels Near Of Me' category that offer free breakfast.

Overall, Courtyard Cleveland TN offers a modern and comfortable environment with generally friendly staff and convenient location. However, the consistent feedback regarding low water pressure in showers and the policy of charging for in-room coffee/tea and water are important considerations. For travelers who value a contemporary setting and are prepared for these specific amenity policies, the hotel could be a good choice. However, those for whom strong water pressure and complimentary in-room beverages are essential might wish to explore other options within the 'Hotels Near Of Me' selection in Cleveland, TN.