Best Western at O'Hare

Introduction / Overview

For many Illinois residents, especially those in the Chicago area, finding a hotel for a pre-flight stay, a short business trip, or to accommodate visiting family is often a matter of balancing cost with convenience. The Best Western at O'Hare in Rosemont aims to be a solution for this need. Situated just minutes from one of the busiest airports in the world, this hotel falls into the category of a highly functional, no-frills accommodation. It is not a luxury resort but a practical option for the traveler who prioritizes location and affordability. Customer reviews suggest that the hotel's main appeal is its convenience to O'Hare International Airport and its reasonable price point. While reviews from real customers highlight significant maintenance and cleanliness issues, such as a broken pool, non-functional toilets, and elevators that appear unsafe, there is a recurring sentiment that the hotel "does the job" for a quick, cheap stay. The staff is consistently described as friendly and reasonable, which is a positive note in an otherwise mixed bag of feedback. This overview is designed to provide a factual and balanced perspective for a local Illinois user, helping them understand what to expect. The hotel's value is in its functionality and location, not in its amenities or luxury, making it suitable for a very specific type of stay.

Location and Accessibility

The Best Western at O'Hare is located at 10300 W Higgins Rd, Rosemont, IL 60018. This location is a major selling point, especially for those in Illinois who are traveling by air. The hotel is situated in Rosemont, a bustling suburb known for its proximity to O'Hare International Airport (ORD), major highways, and a variety of entertainment venues. For locals, this means the hotel is a great base for a quick stay before an early morning flight or after a late-night arrival, eliminating the stress and cost of a long commute. The hotel is just a short drive from the airport, and the availability of a free 24-hour airport shuttle service is a key feature that makes this hotel particularly accessible. Guests can simply call the hotel for a pickup from the designated shuttle area at the airport, and the van is usually on a regular route. This service is a major draw for travelers who want to avoid expensive parking fees or the hassle of a taxi. The location is also convenient for those attending events at nearby venues like the Allstate Arena or the Donald E. Stephens Convention Center, both of which are just a short drive away. Additionally, the hotel is situated near several major expressways, providing easy access to downtown Chicago and other suburbs. Its prime location in Rosemont, an area with numerous dining and entertainment options, further enhances its appeal as a practical stopover for a variety of needs.

Services Offered

• Airport Shuttle: The hotel provides a complimentary 24-hour shuttle service to and from O'Hare International Airport. This service is highly praised by guests as being a reliable and convenient way to get to and from their flights. Guests are advised to call the hotel for a pickup at the Bus/Shuttle Center, Door 2, at Terminal 5.

• Dining: The hotel features an on-site restaurant, a bar, and offers a daily complimentary continental breakfast, as noted in public data. The continental breakfast is a convenient feature for guests who need to grab a quick bite before heading out. Some public data also mentions a full-service American restaurant, Pine Grove, as well as Shoeless Joe's Sports Bar and the Enigma Lounge on premises, though guest reviews about dining are limited.

• In-Room Amenities: Rooms are equipped with basic amenities such as a microwave, a mini-refrigerator, a flat-screen TV, and free wireless internet access. However, guest reviews suggest that some of these amenities may not always be functional or properly connected. It is wise for guests to check these features upon arrival.

• Fitness and Recreation: The hotel is advertised as having a fitness center and a swimming pool. However, a recent customer review specifically mentions that the pool was out of service, which is a key detail for anyone planning to use this amenity.

• Parking: The hotel offers both free self-parking and extended parking for a fee. This is a very useful service for travelers who need to leave their car while they are away on a trip, though it's important to be aware of the associated costs for extended parking.

• Front Desk Services: The hotel has a 24-hour front desk, express check-in and check-out, and multilingual staff. These services are helpful for guests arriving at all hours and provide a degree of assistance for various needs.

Features / Highlights

• Free 24-Hour Airport Shuttle: The complimentary airport shuttle is arguably the hotel's most significant highlight. This service provides a huge benefit to travelers, saving them time and money on transportation to and from O'Hare airport.

• Strategic Location: The hotel's location in Rosemont, just minutes from the airport, is a major draw for locals who need a practical place to stay for an early flight or who are arriving late at night. The proximity to major highways also offers easy access to the broader Chicago area.

• On-Site Dining and Bar Options: The presence of an on-site restaurant and bar, as well as a complimentary breakfast, provides guests with convenient dining options without needing to leave the property. This is a useful feature for those with a tight schedule.

• Friendly Staff: Despite the reported issues with the physical state of the hotel, customer reviews consistently mention that the staff is friendly and helpful. A positive staff experience can significantly improve a guest's stay, even in a basic environment.

• Affordability: The hotel is noted as a "cheap" and "convenient" option. Its low price point makes it an attractive choice for budget-conscious locals who are looking to save money on a brief stay.

Contact Information

Address: 10300 W Higgins Rd, Rosemont, IL 60018, USA Phone: (847) 296-4471

Conclusion: Why this place is suitable for locals

For an Illinois resident, the Best Western at O'Hare is a suitable option for a very specific, and often transactional, purpose. This hotel is not a destination in itself, but rather a tool to facilitate travel. It is a perfect choice for the local who needs a simple, no-frills place to rest before or after a flight from O'Hare. The key selling points are its affordability and, most importantly, its free 24-hour airport shuttle service, which eliminates the stress and cost associated with navigating airport transportation. While the reviews from real customers point to a number of maintenance and functionality issues, a local user who understands these limitations can still find value in the hotel. The clean bed, friendly staff, and convenient location are often all that is needed for a single night’s stay. This hotel is a pragmatic solution for the budget-conscious traveler, a place where the primary value is its ability to provide a clean, safe, and conveniently located place to sleep. It is the hotel you book when you need to be at O'Hare at 5 AM and want to avoid the long drive in the dark, not the hotel you book for a relaxing vacation. For this specific purpose, the Best Western at O'Hare serves a valuable role within the local Illinois travel ecosystem.