Best Western Plus Newark Airport West

For those searching for "Hotels Near Of Me" in the vicinity of Newark Liberty International Airport (EWR), the Best Western Plus Newark Airport West presents itself as a potential accommodation option. Located at 101 International Wy, Newark, NJ 07114, USA, this hotel primarily caters to travelers seeking convenience and proximity to the airport for short stays or layovers.

The environment of the Best Western Plus Newark Airport West is generally characterized by its functional approach to airport accommodation. As is common with many airport hotels, its immediate surroundings are primarily focused on transportation infrastructure. One review specifically notes its location "in between a big parking lot and flight take offs." While this description might suggest a noisy environment, the same reviewer reassures that there was "no noise though," indicating effective soundproofing within the hotel. However, another review describes the area as "dark and dirty," with guests feeling unsafe, particularly as two women traveling alone. This suggests that while the hotel itself might be adequately maintained, the external environment may not be the most appealing or comfortable for all guests, particularly after dark. Inside, the hotel aims to provide a standard Best Western Plus experience, focusing on comfort and necessary amenities for a brief stay.

Regarding its services and features, the Best Western Plus Newark Airport West offers several key amenities for airport travelers. A primary service is the complimentary shuttle to and from the airport. Reviewers have highlighted the "friendly drivers who shuttle you to and from airport," indicating a generally positive experience with this essential transportation link. This service is crucial for guests needing quick and reliable transfers to EWR, especially for early morning departures or late-night arrivals. The hotel's focus on accommodating airport travelers is evident in its provision of this shuttle.

Guest rooms at the Best Western Plus Newark Airport West are generally described as "large and spacious." This generous room size is a significant advantage, providing ample space for luggage and movement, which is often appreciated by travelers. The beds are noted as "comfortable," contributing to a restful night's sleep. While one review mentioned that "lighting could have been better," it also stated that "with the window curtains drawn it was ample," suggesting that while not perfect, the lighting was adequate for typical needs. As a Best Western Plus property, guests can typically expect standard amenities such as free Wi-Fi, a flat-screen TV, a desk, and a coffee maker. The hotel also likely offers a complimentary breakfast, a common feature of Best Western Plus hotels, though this was not explicitly mentioned in the provided reviews.

Customer service at the Best Western Plus Newark Airport West appears to be a mixed bag, based on the provided customer feedback. One review enthusiastically praises "wonderful staff," highlighting the polite and friendly demeanor of the drivers. However, another review paints a starkly different picture, detailing a highly problematic experience. In this instance, a booking was allegedly cancelled without notification due to a "debit card issue" that the guest disputed. The review states that "The man at the front desk basically didn’t give a crap," indicating a severe lack of empathy and helpfulness from one staff member. Conversely, this same review does acknowledge that "Thankfully Mia was friendly to us," suggesting that positive interactions can occur, but consistency in service may be an issue. This dichotomy in customer service experiences is important for potential guests to consider.

From a promotional standpoint, the hotel's key selling points would typically revolve around its "excellent value for money," as stated in one review, and its function as a "good place for a short visit" or an "overnight stay for an early morning flight." The large and spacious rooms, comfortable beds, and complimentary airport shuttle are all features that would be highlighted to attract travelers. The Best Western Plus branding also offers a level of assurance regarding basic quality and amenities. However, any promotional messaging would need to be balanced with the varied customer feedback, particularly concerning booking reliability and certain aspects of customer service.

In summary, the Best Western Plus Newark Airport West offers a practical solution for travelers seeking "Hotels Near Of Me" with direct access to Newark Liberty International Airport. Its strengths lie in its spacious rooms, comfortable beds, and the convenience of its airport shuttle service with friendly drivers, often providing good value for a brief stay. However, potential guests should be aware of the mixed reviews regarding the surrounding area's appeal and the consistency of customer service, particularly concerning booking management. While it serves its purpose as an airport hotel, future guests should weigh these factors when making their accommodation choice.