Hotels Near Of MePennsylvaniaLuzerne CountyWilkes-BarreEast Market Street
77 E Market St, Wilkes-Barre, PA 18701, USA
Visiting for two nights in 2021, I found out that this hotel was good, but not exceptional. My family split into two rooms that were connected, and they were clean and had refrigerators, but they were a bit small. The service was also pretty good. However, I was not a fan of the location: When you looked out the window, you could only see a building's wall instead of a nice view. Good pool. Overall, a good stay, but nothing much more.
For those seeking accommodations within the "Hotels Near Of Me" category, particularly in the heart of Wilkes-Barre, Pennsylvania, the Best Western Plus Wilkes Barre Center City emerges as a noteworthy option. Situated at 77 E Market St, Wilkes-Barre, PA 18701, USA, this hotel offers a blend of comfort, convenience, and a welcoming atmosphere that appeals to a diverse range of travelers. You can easily reach the hotel by phone at (570) 823-6152 or via mobile at +1 570-823-6152 for any inquiries or to make a reservation.
The environment of the Best Western Plus Wilkes Barre Center City is generally described as clean and well-maintained, contributing to a pleasant stay for most guests. The rooms, while sometimes noted as being "a bit small," are consistently found to be clean, which is a crucial aspect for guest satisfaction. Each room typically comes equipped with essential amenities like refrigerators, adding to the convenience for guests. The hotel also boasts a "good pool," suggesting a recreational amenity for relaxation or family enjoyment. However, the hotel's location, while central, does come with a caveat regarding views. Some guests have expressed disappointment that the views from their windows were limited, often facing another building's wall rather than offering scenic vistas. Despite this, the central location positions guests right in downtown Wilkes-Barre, offering easy access to local attractions and establishments. The ambiance, though not exceptional, is described as comfortable and suitable for a restful stay, particularly after a long day of travel or activities.
The services at Best Western Plus Wilkes Barre Center City consistently receive high praise, particularly concerning the staff. Reviewers frequently highlight the "really, really great service" and the "friendly and incredibly helpful" demeanor of the front desk staff, even wishing they could remember names to provide specific commendations. This indicates a strong focus on guest satisfaction and a team that genuinely cares about their clients, particularly the "long time staff members." This level of personal attention significantly enhances the overall guest experience, making impromptu stays or planned visits feel more welcoming. Beyond the personal touch, a standout service feature is the complimentary breakfast, which is frequently described as "phenomenal" and "made with love." This suggests a high-quality and satisfying start to the day for guests, providing both convenience and value. The hotel also provides essential amenities like personal care items in the rooms, which are noted for being "very nice" and "smelled great," adding a touch of luxury to the stay.
Key features of the Best Western Plus Wilkes Barre Center City contribute to its appeal. The beds are repeatedly praised for being "super comfortable," which is a critical element for ensuring a restful night's sleep, especially for travelers. The cleanliness of the rooms is another consistent positive feature, instilling confidence and comfort in guests. The presence of refrigerators in the rooms is a practical amenity, allowing guests to store snacks, drinks, or leftovers. The hotel's indoor pool offers a recreational outlet, appealing to families or guests looking to unwind. Perhaps one of the most significant locational features is its proximity, being "right next to the F.M. Kirby convention hall." This makes it an ideal choice for attendees of events at the convention center, providing unparalleled convenience for business or entertainment purposes. While not explicitly mentioned in the reviews, Best Western Plus properties typically offer free Wi-Fi, a business center, and potentially a fitness center, which are standard for the brand and cater to various guest needs.
From a promotional standpoint, the Best Western Plus Wilkes Barre Center City leverages several key strengths for those searching for "Hotels Near Of Me." The overwhelming positive feedback regarding the staff and the "phenomenal" breakfast serves as a powerful testament to the hotel's commitment to guest satisfaction, encouraging repeat visits. The complimentary breakfast, in particular, is a strong value proposition, reducing overall travel costs for guests. Its prime location in downtown Wilkes-Barre, immediately adjacent to the F.M. Kirby convention hall, is a significant promotional advantage, appealing directly to event attendees, concert-goers, and business travelers visiting the city center. While no specific seasonal discounts are detailed in the provided information, the consistent quality of service and amenities, along with the comfortable accommodations, act as ongoing attractions. The hotel's affiliation with the Best Western brand also allows guests to benefit from the Best Western Rewards loyalty program, offering points and potential perks for frequent stays. The collective positive experiences, such as the comfortable beds and clean rooms, encourage word-of-mouth recommendations and return visits, solidifying its position as a reliable choice in the area.
In summary, the Best Western Plus Wilkes Barre Center City provides a solid and generally positive hotel experience for those in the Wilkes-Barre area. Its environment is clean and comfortable, although views may be limited. The services are a significant highlight, driven by exceptionally friendly and helpful staff, and a consistently praised, delicious complimentary breakfast. Key features include comfortable beds, clean rooms, and a prime location next to the F.M. Kirby convention hall. These elements collectively make it a convenient and welcoming option for guests seeking a comfortable stay in downtown Wilkes-Barre, whether for business, leisure, or attending local events. The evident care from long-time staff members ensures a memorable and pleasant stay for many.
77 E Market St, Wilkes-Barre, PA 18701, USA
Get directionsVisiting for two nights in 2021, I found out that this hotel was good, but not exceptional. My family split into two rooms that were connected, and they were clean and had refrigerators, but they were a bit small. The service was also pretty good. However, I was not a fan of the location: When you looked out the window, you could only see a building's wall instead of a nice view. Good pool. Overall, a good stay, but nothing much more.
May 12, 2025 · Crafty MotherReally really great service! Right next to the F.M. Kirby convention hall. The night shift staff member at the front desk was so friendly and incredibly helpful! I wish I remembered his name. My fiancé and I stayed here as an impromptu stay. Wasn’t planned but didn’t want to drive home after the concert. The beds were super comfortable. The room was very clean. The personal care items were even very nice as well and smelled great! And to top it off, the breakfast. Phenomenal. Made with love. You can tell the long time staff members really care about their clients. Thanks guys!!! Will be back next time we are in the area!
Mar 31, 2025 · Wendy PulverPerfect location with gated parking. Short walk to the Kirby Center for shows. The hotel was warm and welcoming with fireplaces and awesome staff. Breakfast was fantastic! They offered scrambled eggs, delicious potatoes, sausage (turkey or pork) and homemade French toast. You could also make your own waffles and there were cold options as well (yogurt, cereal, fresh fruit). The chef was very welcoming and experienced cook. I highly recommend this hotel and will be back again. Thank you for everything!!
Feb 01, 2025 · Tracy LukeChris the night front desk manager couldn’t have been more helpful. The hotel, through no fault of their own lost power due to a blown transformer that the electric company had to fix. We were out for most of the day expecting that the electric company had plenty of time to get it fixed before our return to the hotel around 7pm. We arrived to a pitch black hotel lit only by flashlights. We were given the option to leave but were informed by Chris that the electric company was working on the problem and gave us an expected fix time. We decided to hunker down and wait it out. After the expected fix time came and went we decided to stop down at the front desk for an update. Chris gave us a new fix time and offered us complimentary snacks and drinks from the store on site and even gave us a special dog bone for our dog for her inconvenience as well. We so appreciated Chris’s kindness, honest updates and genuine care for our comfort and safety under these unusual and unexpected circumstances. Our customer experience could not have been better. Best Western was kind to comp our last night due to the outage. The staff and hotel went above and beyond to make our stay comfortable and safe. We look forward to our next visit! Thank you!
Feb 09, 2025 · diane nicholsonWe had a great experience at this hotel! Staff were very welcoming, friendly and knowledgeable! The retro hotel is in great shape with comfortable beds and very clean rooms. Bathrooms have new tile. We had many choices of restaurants all within a short walk. Breakfast was delicious with many choices including eggs, sausages potatoes, waffles, French toast, yogurt, fruit cereal. Overall we were very comfortable!
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