Hotels Near Of MePennsylvaniaLuzerne CountyPennsylvania 309
1075 Wilkes-Barre Township Blvd, PA-309, Wilkes-Barre Township, PA 18702, USA
The hotel duty manager was outstanding. Friendly and helpful, which was extremely welcomed for a 9pm check-in after driving 10 hours to get there. I needed a pet friendly hotel and had already been told "sorry we don't have any pet friendly rooms " at a nearby hotel. I needed a room and was tired. The hotel is actually 3 stars, but I rate it a 5 star for the service, clean, updated, warm (temp) as I stepped into the room. The heater worked! Free room coffee! Couldn't ask for more. I travel this almost 20-hour trip from NC four times a year. I will book here again. It is always a two day trip. Bravo!
For individuals and families exploring lodging options within the "Hotels Near Of Me" category, particularly in the Wilkes-Barre Township area of Pennsylvania, the Quality Inn Arena emerges as a highly recommended choice. Situated at 1075 Wilkes-Barre Township Blvd, PA-309, Wilkes-Barre Township, PA 18702, USA, this hotel offers a blend of comfort, convenience, and outstanding service. Guests can easily reach the hotel by phone at (272) 268-3105 or via mobile at +1 272-268-3105 for reservations and any inquiries.
The environment at Quality Inn Arena is consistently praised for being clean, updated, and welcoming. Guests report stepping into rooms that are warm (temperature-wise, indicating functional heating) and well-maintained. Despite being classified as a 3-star hotel, many reviewers rate their experience a 5-star, largely due to the hotel's commitment to cleanliness and guest comfort. The general ambiance is described as inviting and hassle-free, a significant relief for tired travelers. The hotel's physical spaces, including guest rooms and common areas, are designed to provide a comfortable and functional stay. While specific details about decor are not extensively provided, the emphasis on being "updated" suggests modern amenities and a contemporary feel. The hotel's location on PA-309 also implies easy access, making it a convenient stop for those traveling through the region.
One of the standout services that truly sets Quality Inn Arena apart is its exceptional staff. Repeatedly, reviews highlight the friendliness, helpfulness, and accommodating nature of every staff member, from the duty manager and front desk personnel to housekeeping and management. Guests have expressed immense appreciation for the staff's willingness to go above and beyond to assist with various needs, even describing them as "A+" and "not trying to get a pet fee out of us," which is a significant factor for travelers with pets. The staff's welcoming demeanor is particularly appreciated during late check-ins after long drives, providing a much-needed positive first impression. This level of personalized and attentive service is a core strength of the hotel, fostering a loyal customer base, with many guests expressing intentions to book here again for future trips.
Key features of the Quality Inn Arena contribute significantly to its positive reputation. Foremost among these is its pet-friendly policy. For travelers who often face challenges finding suitable accommodations for their furry companions, the Quality Inn Arena offers a welcoming solution, with staff noted for their understanding and not imposing unexpected pet fees. This is a critical feature for many, making it a "gem" for pet owners. Furthermore, the hotel ensures that essential comforts are met: rooms are clean, updated, and equipped with functional heating, a crucial amenity especially during colder months. The availability of free in-room coffee is another small but significant touch that enhances guest satisfaction. While not explicitly detailed in the provided reviews, Quality Inn properties typically offer complimentary breakfast, which is a standard and highly valued amenity for guests seeking cost-effective and convenient morning meals. The presence of such core comforts, combined with the excellent service, means guests "couldn't ask for more."
From a promotional standpoint, the Quality Inn Arena's strongest assets are its outstanding customer service and its genuinely pet-friendly approach. For individuals searching for "Hotels Near Of Me" and specifically requiring pet accommodations, the positive reviews regarding staff and lack of pet fees are powerful endorsements. The consistent emphasis on cleanliness and updated rooms also serves as an effective promotional message, assuring potential guests of a comfortable stay. While no specific seasonal discounts or extensive promotional packages are mentioned in the provided reviews, the inherent value derived from "free room coffee" and the implied complimentary breakfast (typical for Quality Inn) are ongoing benefits. The repeat business from long-distance travelers, such as the one who travels the 20-hour trip four times a year and plans to rebook, speaks volumes about the hotel's ability to deliver a consistently positive experience. The hotel's location, likely close to local attractions like the Mohegan Sun Arena (implied by the hotel name), also serves as a strong promotional point for event-goers or visitors to the area. The positive word-of-mouth generated by satisfied customers, particularly those highlighting the "outstanding" duty manager and the "A+" staff, is the most effective form of promotion for this establishment.
In conclusion, the Quality Inn Arena in Wilkes-Barre Township, PA, stands out as an exceptional choice for travelers utilizing the "Hotels Near Of Me" platform. Its environment is characterized by cleanliness and updated facilities, ensuring a comfortable stay. The services are marked by universally praised, friendly, and helpful staff who consistently go above and beyond for guests. Its key features include being genuinely pet-friendly, providing warm and clean rooms, and offering convenient amenities like free in-room coffee and reliable heating. The hotel's strong commitment to guest satisfaction and its excellent staff are its primary promotional strengths, leading to high guest retention and glowing reviews. For anyone seeking a reliable, comfortable, and welcoming hotel experience in the area, the Quality Inn Arena is a highly recommended destination.
1075 Wilkes-Barre Township Blvd, PA-309, Wilkes-Barre Township, PA 18702, USA
Get directionsThe hotel duty manager was outstanding. Friendly and helpful, which was extremely welcomed for a 9pm check-in after driving 10 hours to get there. I needed a pet friendly hotel and had already been told "sorry we don't have any pet friendly rooms " at a nearby hotel. I needed a room and was tired. The hotel is actually 3 stars, but I rate it a 5 star for the service, clean, updated, warm (temp) as I stepped into the room. The heater worked! Free room coffee! Couldn't ask for more. I travel this almost 20-hour trip from NC four times a year. I will book here again. It is always a two day trip. Bravo!
Feb 08, 2025 · Michael McCarthyThis place is a gem. The staff were all so helpful and not trying to get a pet fee out of us was 10/10. I appreciate all the staff I spoke with and how helpful they all were to my needs. I bothered the front desk, housekeeping, management. They were all A+.
May 16, 2025 · Steve LamrockNot the best Quality Inn we've been on recently. Our toilet was not flushing properly, so we were moved to a different room. Neither room had shampoo or conditioner. But the bed was comfortable. The room was a decent size.
Apr 19, 2025 · Dave BartlettEverything was clean and in good condition. The staff was very nice and helpful. There are restaurants, gas stations and other commerce near by as well. And it's right off the highway but far enough away so you don't hear it.
Mar 27, 2025 · Abby M.We had a reservation for a king pet room. It was not available. John on front desk was incredibly rude. We left and went across the lane to Comfort Inn. Honestly I have never seen any person in a hotel and rude as this. His parting words "Bite me." Seriously, owners, are you this desperate for staff? You have tarnished the entire brand.
Jan 18, 2025 · Christine Brown Michell1067 Wilkes Barre Township Blvd, Wilkes-Barre Township, PA 18702, USA
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