Best Western Plus Wilkes Barre-Scranton Airport Hotel

For individuals and travelers utilizing the "Hotels Near Of Me" platform to locate accommodation in the Pittston, Pennsylvania area, the Best Western Plus Wilkes Barre-Scranton Airport Hotel stands out as a prominent choice. Conveniently located at 30 Concorde Dr, Pittston, PA 18641, USA, this hotel offers a strategic position particularly appealing to those traveling through the Wilkes-Barre/Scranton International Airport (AVP). For direct inquiries or reservations, the hotel can be reached via phone at (570) 654-3300 or mobile at +1 570-654-3300.

The Best Western Plus brand is an upscale segment within the Best Western Hotels & Resorts portfolio, generally recognized for offering enhanced amenities and a more refined experience compared to standard Best Western properties. Hotels under this brand typically aim to provide modern comforts, thoughtful services, and a focus on guest satisfaction, often featuring contemporary design and a range of facilities catering to both business and leisure travelers. Its proximity to the airport makes it a frequent consideration for those seeking convenience, especially for early morning flights or late-night arrivals, while also serving as a base for exploring the wider Wilkes-Barre/Scranton region.

The Best Western Plus Wilkes Barre-Scranton Airport Hotel's environment is largely defined by its location near a major transportation hub. Situated on Concorde Drive, it is positioned for easy access to the Wilkes-Barre/Scranton International Airport, which is a significant advantage for air travelers. The immediate surroundings would likely include other airport-related businesses, corporate parks, and possibly some dining establishments. The hotel itself typically presents a contemporary and functional aesthetic, common to modern airport hotels. The exterior is usually well-maintained, and the interior spaces, including the lobby, are designed to be welcoming and efficient for guests on the go. Common areas are generally expected to be clean and well-lit, providing a comfortable space for guests to check-in, relax, or wait. While the specific views from the rooms might vary, the primary environmental characteristic is its practical location for airport access and regional travel.

As a Best Western Plus property, this hotel is expected to offer a comprehensive array of services and features designed to provide an elevated guest experience. While specific offerings can vary, common amenities at the Best Western Plus Wilkes Barre-Scranton Airport Hotel would typically include:

• Complimentary Breakfast: A standard offering at Best Western Plus hotels, typically featuring a hot breakfast buffet with a variety of options to start the day.
• Free Wi-Fi: Essential for both business and leisure travelers, high-speed internet access is generally available throughout the hotel.
• Airport Shuttle Service: Given its airport proximity, a complimentary shuttle service to and from Wilkes-Barre/Scranton International Airport is a highly anticipated and valuable amenity for guests.
• Fitness Center: Often equipped with modern cardio and strength training equipment, allowing guests to maintain their fitness routines.
• Indoor Pool: A popular feature providing a recreational option for guests, regardless of the weather.
• Business Center: Providing access to computers, printers, and possibly fax services for business travelers.
• Meeting Facilities: The hotel may offer versatile meeting rooms suitable for small corporate gatherings, training sessions, or social events.
• 24-Hour Front Desk: Ensuring that staff is available around the clock to assist with check-ins, check-outs, and any guest needs.
• On-site Dining Options: Some Best Western Plus hotels may feature a small restaurant or lounge for convenient dining.
• Pet-Friendly Policy: Many Best Western properties are pet-friendly, though it's always advisable to confirm and inquire about any associated fees.
• Free Parking: Ample parking is typically available for guests, especially at airport-proximate hotels.
• Guest Laundry: Self-service laundry facilities for guest convenience.

When searching for "Hotels Near Of Me," potential guests for the Best Western Plus Wilkes Barre-Scranton Airport Hotel can often find various promotions and deals. These typically align with broader Best Western offers and can include:

• Best Western Rewards Program: Guests are encouraged to enroll in the Best Western Rewards loyalty program, which offers points for stays redeemable for free nights, gift cards, and other perks. Members often receive exclusive rates.
• Seasonal Packages: The hotel may offer special packages tied to holidays, local events, or specific travel seasons, potentially including discounts or bundled amenities.
• Advance Purchase Rates: Booking well in advance can often secure a lower rate.
• AAA/AARP Discounts: Members of these organizations typically qualify for special rates.
• Government/Military Discounts: Reduced rates are often available for eligible government employees and military personnel.
• Stay & Save Deals: Promotions for longer stays that offer incremental discounts.
• Corporate Rates: Businesses that frequently utilize the hotel may have negotiated corporate rates.

For the most current and specific promotional information, it is always recommended to visit the official Best Western website or contact the Best Western Plus Wilkes Barre-Scranton Airport Hotel directly.

To provide an objective introduction, it is crucial to incorporate customer feedback. Recent reviews for the Best Western Plus Wilkes Barre-Scranton Airport Hotel highlight significant concerns that potential guests should be aware of. One highly negative experience describes a critical issue with credit card security, where a guest's card was compromised with fraudulent charges immediately after check-in. The guest reported a defensive and unhelpful response from the front desk staff, and a lack of accountability from management, who reportedly dismissed the issue as the guest's problem despite the timing of the compromise. This raises serious questions about data security protocols and customer service in handling such sensitive matters. Furthermore, the same review criticizes the complimentary breakfast, describing food items like English muffins, bagels, and danish as stale and old, and juices as having a "gross taste."

Another review corroborates some of these points, noting that while common areas were very clean, the room carpet had a "bit of a smell," and windows had "broken seals and a bit of surface mold." This review also expressed significant disappointment with the breakfast, describing it as "bare bones," lacking variety (e.g., no bananas), with limited fruit, and "rubbery" eggs. While the staff was described as cordial, they were not noted as particularly pleasant or friendly.

These reviews indicate that while the physical cleanliness of common areas might be maintained, there are serious and recurring issues with staff professionalism, particularly in resolving guest problems, and the quality of the breakfast offering. The reported credit card compromise is a significant red flag for security-conscious travelers. Potential guests searching for "Hotels Near Of Me" should consider these recent negative experiences carefully, especially if data security, a good breakfast experience, and responsive customer service are high priorities for their stay. It would be advisable for guests to monitor their financial accounts closely after a stay and to manage expectations regarding breakfast quality. It's also paramount that the hotel addresses these critical issues to ensure a safe and pleasant stay for future guests.