Hotels Near Of MePennsylvaniaLackawanna CountyMoosicRadcliffe Drive
16 Radcliffe Dr, Moosic, PA 18507, USA
Very disappointed with this hotel. Paid 17k in points i think way over priced. The beds sucked they were Very Uncomfortable. Pillows werent good at all. For me beinga tall guy i wouldnt recommend sleeping here. Plus they aaid they have indoor pool totally sucks its enough for 6 people to get wet in. Very disappointed with this hotel service. They had kids running up and down the hallways. Inconsiderate while trying to sleep. I would describe this hotel shitty
Within the "Hotels Near Of Me" platform category, we aim to provide detailed and objective insights into local accommodation options. Today, we are examining Fairfield Inn & Suites Scranton Montage Mountain, located at 16 Radcliffe Dr, Moosic, PA 18507, USA. This introduction will offer a comprehensive overview of the hotel, encompassing its environment, services, features, and any relevant promotional information, all synthesized from publicly available information and direct customer feedback.
Fairfield Inn & Suites by Marriott is a brand typically known for offering comfortable, contemporary, and reliable lodging at a moderate price point, often appealing to both business and leisure travelers. The "Suites" in its name suggests that it provides more spacious accommodations than a standard hotel room, potentially with separate living areas. The hotel's location at 16 Radcliffe Dr, Moosic, PA, places it within the Montage Mountain area, a prominent recreational and commercial hub near Scranton, Pennsylvania. Moosic itself is a borough adjacent to Scranton, benefiting from easy access to the city's amenities while often providing a somewhat quieter suburban setting.
The environment surrounding Fairfield Inn & Suites Scranton Montage Mountain is characterized by its proximity to various attractions and commercial developments. Montage Mountain is well-known for its ski resort during winter, a water park in summer, and the Pavilion at Montage Mountain, which hosts numerous concerts and events. The hotel's address on Radcliffe Drive suggests it is part of a developed area designed to serve visitors to these attractions. Guests can expect a modern and accessible setting, likely with other hotels, restaurants, and retail establishments nearby. This strategic placement makes the hotel convenient for those visiting for recreational purposes, attending events, or conducting business in the greater Scranton area. The suburban environment generally implies well-maintained grounds and a relatively calm atmosphere, despite its proximity to popular destinations.
In terms of services, Fairfield Inn & Suites Scranton Montage Mountain typically offers a range of standard amenities expected from a Marriott brand in this category. The hotel's phone number is (570) 341-1960, and mobile phone +1 570-341-1960, providing direct contact for inquiries and reservations. A key service offering for Fairfield Inn & Suites properties is complimentary breakfast. Customer reviews indicate that the "breakfast had some ok offerings," although one guest found the "eggs were very watery," suggesting that while breakfast is provided, the quality might vary. This aligns with the expectation that "free hotel breakfast" may not always be gourmet. Another service aspect highlighted by reviews is guest experience related to noise; one guest reported "kids running up and down the hallways," indicating a potential issue with noise control and the hotel's ability to manage guest behavior for the comfort of others. This can reflect on the overall service quality and guest satisfaction. While not explicitly stated, standard services like 24-hour front desk assistance and complimentary Wi-Fi are generally expected at Fairfield Inn & Suites properties.
The features of Fairfield Inn & Suites Scranton Montage Mountain are intended to provide comfort and convenience, though customer feedback presents a mixed picture. The hotel advertises an "indoor pool," which is often a significant draw, especially for families. However, a review expressed strong disappointment, stating the pool "totally sucks its enough for 6 people to get wet in," implying it is very small and inadequate for many guests. This is a crucial detail for those for whom an indoor pool is a key amenity. Regarding room comfort, the reviews are quite critical. Guests reported that the "beds sucked they were Very Uncomfortable" and "Pillows werent good at all," with some described as "flat and not very comfortable." For a tall guest, the sleeping arrangements were explicitly "wouldn't recommend." Another technical feature, the HVAC system, was described as "a bit moody and refused to kick the heat on for most of the night," indicating functional issues within the rooms themselves. These specific complaints about beds, pillows, HVAC, and the size of the pool are significant features that directly impact guest comfort and satisfaction. The "Suites" aspect implies more space, which is a positive feature, but the quality of the core comfort elements seems to be a major concern for some guests.
Promotional information for Fairfield Inn & Suites Scranton Montage Mountain primarily hinges on its brand reputation, its location near Montage Mountain attractions, and its advertised amenities like an indoor pool and free breakfast. However, the customer reviews directly contradict the positive perception that these features might imply. For instance, while an "indoor pool" is promoted, the reality, according to one guest, is a very small pool, which could lead to disappointment. Similarly, while "free breakfast" is a promotional hook, the quality of the food might be a drawback. The negative feedback regarding the beds, pillows, and HVAC issues also undermine the hotel's ability to effectively promote comfort. The comment about paying "17k in points i think way over priced" suggests that even for loyalty program members, the value proposition might not align with the perceived quality. The strong negative sentiment from a guest describing the hotel as "shitty" and "Very disappointed with this hotel service" acts as a significant deterrent to any positive promotional efforts. For local users Browse the "Hotels Near Of Me" category, it is important to be aware that while the hotel offers a convenient location and standard amenities, potential guests should temper their expectations regarding comfort, the size of the indoor pool, and potentially the quality of the complimentary breakfast. It appears to be a case where the brand name and advertised features might not fully align with the actual guest experience, making it crucial for prospective visitors to weigh the pros and cons carefully based on these objective reviews.
16 Radcliffe Dr, Moosic, PA 18507, USA
Get directionsVery disappointed with this hotel. Paid 17k in points i think way over priced. The beds sucked they were Very Uncomfortable. Pillows werent good at all. For me beinga tall guy i wouldnt recommend sleeping here. Plus they aaid they have indoor pool totally sucks its enough for 6 people to get wet in. Very disappointed with this hotel service. They had kids running up and down the hallways. Inconsiderate while trying to sleep. I would describe this hotel shitty
Mar 10, 2025 · Nick MThe hotel itself was pretty nice and served its purpose, however. The pillows in the room are pathetic, some were flat and not very comfortable. Also, our hvac was a bit moody and refused to kick the heat on for most of the night. I wasn't in the mood to troubleshoot it at 3am. The breakfast had some ok offerings, but the eggs were very watery, I guess. I shouldn't expect much from a free hotel breakfast.
Jan 20, 2025 · Kurt PetersonStaff were extremely friendly! The room and hotel were very clean. I would definitely recommend this hotel! The manager April, was great! Thank you for a great stay!
Apr 08, 2025 · Laura SmithFriendly staff. Clean rooms, up to date. Location is excellent, many restaurants and shops within walking distance. Would definitely stay here again.
Mar 28, 2025 · Dayna TitusFamily of 4 with two kids, 3AM and suddenly there’s loud music blasting from the room next door that wakes everyone up. I called down to the front desk with no answer for 10min. My husband finally went down to find someone, who called the room next door & asked them to turn it down which they did. It was apparently someone who WORKS at the HOTEL getting ready for their shift. Nuff said - clearly speaks volumes about the customer service here when hotel staff has this little consideration for its own guests.
Feb 07, 2025 · A Brittain (ABrittain)19 Radcliffe Dr, Moosic, PA 18507, USA
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