Comfort Suites Scranton near Montage Mountain

For those searching for "Hotels Near Me" in the Scranton, Pennsylvania area, particularly near the popular Montage Mountain attractions, the Comfort Suites Scranton near Montage Mountain offers an all-suite lodging option. This Choice Hotels property is conveniently located at 44 Montage Mountain Rd, Scranton, PA 18507, USA, and can be reached by phone at (570) 866-3525 or mobile at +1 570-866-3525.

The Comfort Suites Scranton near Montage Mountain boasts a highly advantageous location, especially for those visiting the Montage Mountain area. It is situated right off Montage Mountain Road, offering excellent proximity to key attractions such as Montage Mountain Resorts (for skiing and a waterpark), The Pavilion at Montage Mountain Amphitheater (a major concert venue), and PNC Field (home to the Scranton/Wilkes-Barre RailRiders baseball team). Guests can reportedly see the ski slopes from the hotel, indicating its close connection to the mountain's recreational offerings. This makes it an ideal base for families, couples, and individuals looking to engage in outdoor activities or attend events.

Beyond recreation, the hotel's environment benefits from its proximity to a "nice shopping center nearby with plenty of restaurants and a movie theater." This provides convenient access to dining and entertainment options, ensuring guests have a variety of choices within a short distance. The location also offers easy access to I-81, facilitating travel to other parts of Scranton and beyond. For those arriving by air, Wilkes-Barre/Scranton International Airport (AVP) is typically a short drive from the hotel.

The hotel building itself is designed to provide comfortable, modern accommodations. It is a multi-story property with interior corridors, emphasizing guest privacy and security. The property generally aims for a clean and inviting atmosphere, characteristic of the Comfort Suites brand. It is a smoke-free establishment.

As an all-suite hotel, the Comfort Suites Scranton near Montage Mountain offers spacious accommodations designed for comfort and functionality. Each suite typically features separate living and sleeping areas. While not full kitchens, rooms generally include amenities like a refrigerator and microwave, allowing guests to store and heat food conveniently. Guests can also expect a flat-screen smart TV for entertainment and comfortable beds with good pillows.

A significant service offered by the hotel is the complimentary hot breakfast. Reviews indicate that the breakfast is "fine with the usual fare" and served in a "nice dining space." While specific details on the variety are not extensively provided, guests can generally expect standard breakfast items to start their day. Some online sources also mention coffee and tea in common areas as well as a snack bar.

For connectivity, the hotel provides free wireless internet access throughout the property, including in all guest rooms and public areas. Business travelers can make use of the business center, which is typically equipped with computers and printers, along with services like copy and fax. Meeting rooms are also available, with one meeting room reportedly accommodating up to 20 people.

Recreational amenities include an indoor heated pool, providing an option for year-round swimming and relaxation. A fitness center is also available, allowing guests to maintain their exercise routines. The hotel also offers laundry facilities, dry cleaning service, and a 24-hour front desk to assist guests with their needs.

The hotel is generally considered pet-friendly, allowing guests to bring pets for an additional charge. Specific policies regarding pet type, size, and fees should be confirmed directly with the hotel. Accessible features are also available for guests with disabilities, including accessible parking and rooms with accessible amenities.

The core feature of the Comfort Suites brand, and this particular property, is the provision of all-suite accommodations. This means guests get more space than a standard hotel room, typically including a sofa bed in the living area, making it suitable for families or groups. The rooms are designed to be "comfy and clean," with attention paid to guest comfort, including good quality pillows. The inclusion of a smart TV is a modern convenience that allows guests to access their preferred streaming services.

The hotel's location is a key feature, directly impacting the guest experience by providing easy access to major attractions without extensive travel. The presence of nearby shopping and dining options further enhances the convenience. The hotel's staff is generally described as friendly and efficient, contributing positively to the check-in process and overall stay, though one highly negative review specifically targets an individual staff member's attitude and adherence to policy.

As part of Choice Hotels, Comfort Suites Scranton near Montage Mountain participates in the Choice Privileges loyalty program, allowing guests to earn and redeem points for their stays. Promotional efforts typically highlight the hotel's all-suite offerings, complimentary hot breakfast, and strategic location near Montage Mountain. Guests can inquire about various rates, including discounts for AAA members, seniors, or corporate travelers, directly with the hotel or through official booking platforms. The hotel may offer packages that combine lodging with area attractions, though specific details would need to be confirmed. The minimum age for check-in is typically 21 years old. Information regarding parking suggests that self-parking is available, often complimentary. Pet fees apply for those traveling with animals. A damage deposit may be required, which is typically refunded upon check-out.

Customer reviews for Comfort Suites Scranton near Montage Mountain are notably mixed, with a stark contrast between very positive experiences and one extremely negative one. The positive reviews consistently praise the hotel's "friendly and efficient" check-in process, the comfort and cleanliness of the rooms, and the quality of the pillows. Guests appreciate the "comfy and clean" suites, the "nice" Smart TV, and the overall value for a budget-friendly stay. The breakfast is generally found to be "fine with the usual fare" and served in a "nice dining space." The hotel's location, being "right off Montage Mountain road" with views of the slopes and proximity to a "nice shopping center nearby with plenty of restaurants and a movie theater," is a strong positive for many.

However, one highly detailed negative review stands out significantly. This review describes a highly contentious check-in experience, where the guest, traveling with a large family, was denied a pre-booked king suite with a "creeper bed" (likely a rollaway or pull-out couch) due to a strict room occupancy limit (6 people per room) and the absence of such a bed. The reviewer claims the front desk staff member refused to call a manager, denied a refund despite the inability to accommodate the family, and ultimately called the police on the guest for being upset, all without the guest being disrespectful or insulting. This reviewer strongly advises others to "avoid this place like the plague," citing poor customer service and a perceived attempt to "upsell" an additional room. The independent ownership and operation of the hotel, as confirmed by a call to the corporate number, is also noted as a barrier to resolution. Additionally, some guests have commented on thin walls, leading to audible voices and sneezes from neighboring rooms, though the hotel was generally not described as a "loud place" outside of the specific incident mentioned in the negative review.