Cambria Hotel Rockville ico

Cambria Hotel Rockville

Hotels Near Of MeMarylandMontgomery CountyRockvilleHelen Heneghan Way

1 Helen Heneghan Wy, Rockville, MD 20850, USA

4.0

So, to begin. I was happy with the cleanliness of the room. That was a good thing. When, using the toilet, you had to hold down the handle for it to fully flush and it was really loud when flushing. When arriving to the room I saw that there was a mostly used toilet paper roll, I am guessing from the previous guest that was on there. It was a mostly used roll and we were only left another roll. That means that we had like 1 full toilet paper roll and maybe 1 third of the used roll. It was a little off putting almost like there was cost cutting or something with the housekeeping staff trying to save money or something. Also, we were only given 2 towels to start. I will preface this next part as carefully as I can. We did not want housekeeping in our room and kept the privacy sign up just as our own preference when traveling. This means that when we wanted new towels and toilet paper rolls that we went to the front desk. We did this a few times during our stay. We kept being told by the front desk that they did not have toilet paper at the front desk and that someone would bring them to us. It never happened until we kept calling the front desk, even offering to come back downstairs to the front desk if that’s easier. Then, we went to the pool and they were out of towels down there. The front desk person almost seemed like he didn’t believe us. We were told the towels would be brought to the pool and that never happened. We ended up having to go to the fitness room for the small towels there. We used a few each to equal a normally sized towel. Also, for the breakfast we were told that they only take 5 minutes to make the breakfast and that was not true as well. I’m not sure if they are just told here to just say what I want to hear because they only kept making me disappointed with their service and feeling like I had to keep following up to get anything done that I needed.

Hannah Kasbohm
  • Overview
  • (240) 428-7943
  • www.choicehotels.com

Cambria Hotel Rockville Introduce

Introduction / Overview

For residents and visitors alike in Maryland, the Cambria Hotel Rockville offers an appealing option for those seeking an upscale and modern stay in the heart of Rockville. This contemporary hotel aims to provide guests with "little luxuries that make a big difference," focusing on stylish design, convenient amenities, and a prime location. Whether you're in town for business, exploring the vibrant Rockville Town Center, or need a comfortable base for trips into Washington, D.C., the Cambria Hotel positions itself as a smart choice for the modern traveler.

The hotel, built in 2015, features 140 well-appointed rooms and a range of facilities designed to enhance your stay. It’s part of the Cambria Hotels brand, known for its emphasis on local touches and a focus on providing amenities that cater to both leisure and business guests. They aim to offer an experience that combines comfort with a sense of place, often incorporating locally inspired design elements and menus. While it presents itself as a higher-end option, it's worth reviewing the full scope of services and recent guest experiences to determine if it aligns with your specific expectations for a stay in Rockville.

From its on-site dining to its fitness facilities, the Cambria Hotel Rockville strives to provide a comprehensive experience. It's a popular choice for those valuing proximity to public transportation and the energetic Rockville Town Center, making it a potentially convenient hub for exploring the local area and beyond.

Location and Accessibility

The Cambria Hotel Rockville boasts a highly convenient location at 1 Helen Heneghan Way, Rockville, MD 20850, USA. This address places it directly in the vibrant heart of Rockville, Maryland, offering exceptional accessibility for both local Marylanders and those visiting the area.

One of the hotel's most significant advantages is its proximity to Rockville Town Center. This pedestrian-friendly area is a hub of activity, filled with a diverse array of shops, restaurants, entertainment venues, and even a seasonal ice-skating rink or outdoor concert space. Guests can easily walk to popular eateries like Spice Xing or Matchbox Vintage Pizza Bistro, making dining out a breeze without needing to drive.

For those relying on public transportation, the Cambria Hotel Rockville is incredibly well-positioned. It is located just steps, or about half a mile, from a Metrorail station, specifically the Rockville Metro Station (Red Line). This direct access to the Metro is a major highlight, as it provides a seamless connection to downtown Washington, D.C., and other key destinations across the metropolitan area. Marylanders commuting into D.C. for work or leisure will find this accessibility particularly valuable, avoiding the hassle of driving and parking in the city.

For guests traveling by car, the hotel offers covered self-parking on-site, though a daily fee applies ($20 per night, with in/out privileges). It also has an electric vehicle charging station, catering to modern travel needs. The location also provides relatively easy access to major roadways in Montgomery County, connecting it to neighboring areas like Bethesda, Gaithersburg, and further into the greater Maryland landscape. This blend of urban walkability and public transport connectivity makes the Cambria Hotel Rockville a very accessible choice for many.

Services Offered

The Cambria Hotel Rockville offers a range of services and amenities designed to enhance guest comfort and convenience, catering to both leisure and business travelers.

  • Guest Accommodations: The hotel features 140 guest rooms, including king and queen bed options, many with sofa sleepers. Rooms are equipped with modern amenities such as flat-screen TVs, microwaves, mini-fridges, coffee/tea makers, ergonomic workspaces, and premium bath products. Complimentary Wi-Fi is available in all rooms and public areas.
  • On-Site Dining: The hotel has a full-service on-site restaurant and bar/lounge, often referred to as "Social Circle." It serves American cuisine, offering breakfast (cooked-to-order, for a surcharge), dinner, and a curated selection of local craft beers and signature cocktails. There is also a coffee shop/cafe available.
  • Fitness and Recreation: Guests have access to a 24-hour fitness center. The hotel also features an indoor heated pool and a hot tub, providing options for relaxation and exercise. However, it's important to note that recent guest reviews have indicated that the pool/fitness area may sometimes be out of service.
  • Business Services: For business travelers, the hotel provides a 24-hour business center, a computer station, and four meeting rooms totaling 2,000 square feet of conference space, suitable for various corporate events and gatherings.
  • Guest Services: The hotel offers a 24-hour front desk, express check-out, luggage storage, dry cleaning/laundry services, and a gift shop/newsstand. Housekeeping services are available upon request.
  • Parking: Covered self-parking is available on-site for a daily fee (currently $20 per night), with in/out privileges. An electric car charging station is also provided.
  • Pet-Friendly Policy: The Cambria Hotel Rockville is pet-friendly, allowing dogs up to 30 lbs for an additional charge of $50 per pet, per night. Service animals are welcome and exempt from fees.
  • Accessibility Features: The hotel strives for accessibility, offering accessible self-parking, accessible doorways to public spaces, accessible paths to check-in and guest rooms, and accessible rooms with features like roll-in showers and lowered light switches.
Features / Highlights

The Cambria Hotel Rockville distinguishes itself with several notable features and highlights, aiming to provide an upscale and comfortable stay for guests in Maryland.

  • Prime Location and Metro Access: One of the most significant highlights is its unbeatable location. Being "steps from a Metrorail station" (Rockville Metro) and "minutes from Rockville Town Center" provides unparalleled convenience. This allows guests to easily walk to a plethora of dining, shopping, and entertainment options in Rockville, and offers direct access to Washington, D.C., without the need for a car.
  • Modern and Stylish Design: The hotel aims for an upscale and contemporary aesthetic, with well-appointed guest rooms that feature modern decor, ergonomic workspaces, and premium bath products. The overall ambiance is designed to be appealing to the modern traveler.
  • On-Site Dining and Bar: The presence of a full-service restaurant and bar, "Social Circle," on-site is a significant convenience. Guests can enjoy American cuisine for dinner, and a selection of local craft beers and cocktails without leaving the hotel. Breakfast is also available, providing a quick and easy start to the day.
  • Comfortable and Well-Equipped Guest Rooms: Rooms come with amenities like flat-screen TVs, microwaves, mini-fridges, and free Wi-Fi, enhancing the comfort and functionality of the stay. The presence of sofa sleepers in many rooms also makes them suitable for families or larger groups.
  • Pet-Friendly Accommodation: For those traveling with furry companions, the Cambria Hotel Rockville's pet-friendly policy is a definite highlight, making it easier for pet owners to include their animals in their travel plans.
  • Accessibility Commitments: The hotel demonstrates a commitment to accessibility, offering a range of features for guests with disabilities, including accessible parking, room options, and public spaces, aiming for an inclusive experience.

However, it's crucial to acknowledge feedback from recent guests regarding certain aspects that may impact their experience:

  • Maintenance and Cleanliness Concerns: Multiple reviews mention issues with room maintenance (e.g., missing baseboards, tape hanging from the ceiling, damaged doors) and cleanliness (dust, suspicious stains). These suggest potential inconsistencies in upkeep that future guests should be aware of.
  • Non-Functional Amenities: Several guests have reported that advertised facilities like the gym, indoor pool, and laundry were out of service for extended periods. It is highly recommended to call the hotel directly to confirm the operational status of these amenities before booking if they are important to your stay.
  • Service Responsiveness: Some reviews highlight challenges with front desk service, particularly regarding requests for basic necessities like towels and toilet paper, and long wait times for cooked-to-order breakfast, leading to frustration.
  • HVAC and Noise Issues: One review noted a loud toilet flush, and some guests might encounter issues if room-specific temperature control is not fully responsive.
Promotions or Special Offers

The Cambria Hotel Rockville frequently offers various promotions and special deals to attract guests, catering to different types of travelers. These offers are typically available through their official website or via major booking platforms.

  • Government Per Diem Package: This is a popular offer for those traveling on government business, including government personnel, military, and retired military individuals. It often includes complimentary hot breakfast, complimentary parking (which is a significant saving given the daily parking fee), and sometimes bonus Choice Privileges Points, along with a discount in the hotel restaurant. This package also applies to leisure travel for eligible individuals.
  • "Cars Stay Free" Package: For road-trippers, this package offers complimentary indoor parking with in-and-out privileges. It’s typically based on availability and may require booking a certain number of days in advance. This can be a substantial saving for guests driving to Rockville.
  • Bonus Choice Privileges Points: As part of the Choice Hotels family, the Cambria Hotel Rockville often runs promotions where guests can earn bonus Choice Privileges points per stay when booking a specific package. These points can then be redeemed for free nights, gift cards, or other benefits within the Choice Hotels loyalty program.
  • Advance Purchase Rates: Like many hotels, the Cambria Hotel Rockville may offer discounted rates for bookings made significantly in advance, often with non-refundable conditions.
  • Seasonal or Event-Specific Deals: Depending on local events, holidays, or specific times of the year, the hotel might introduce limited-time offers or packages tailored to those occasions.

To find the most current and relevant promotions, it's always best to check the "Offers" or "Deals" section on the official Cambria Hotel Rockville website (www.cambriarockville.com/offers) or the Choice Hotels website. When booking, be sure to carefully read the terms and conditions of any promotion to ensure it aligns with your travel plans and provides the expected benefits.

Contact Information

If you're in Maryland and considering a stay at the Cambria Hotel Rockville, here's how you can get in touch with them directly:

Address: 1 Helen Heneghan Way, Rockville, MD 20850, USA

Phone: (240) 428-7943

Mobile Phone: +1 240-428-7943 (This is the same as the main phone number, formatted for international dialing)

Reservations Phone: (301) 294-2200 (This number is sometimes listed specifically for reservations on their website, though the main direct line should also work).

Fax: (301) 294-2201

Toll-Free (for Choice Hotels reservations): +1 877-424-6423

Email: information@cambriarockville.com (This email address is provided on their official contact page for general inquiries).

Website: www.cambriarockville.com (This is the best place to find the most current information, check availability, book rooms, and access any special offers).

When contacting them, especially if you have specific questions about room availability, current operational status of amenities like the pool or gym, or special requests, it's advisable to call directly or use the contact form on their website to ensure your inquiry reaches the appropriate department.

Conclusion: Why this place is suitable for locals

For Maryland residents, the Cambria Hotel Rockville offers a compelling lodging option, especially given its strategic location and modern amenities. Situated at 1 Helen Heneghan Way, it places you directly in the vibrant heart of Rockville Town Center, making it incredibly easy to access a plethora of dining, shopping, and entertainment venues right outside your door. This walkability is a significant advantage, allowing locals to enjoy a "staycation" experience without the need for extensive driving or parking hassles once they arrive.

Perhaps even more importantly for Marylanders, the hotel’s close proximity to the Rockville Metro Station is a major highlight. This direct Metro access provides an effortless gateway to downtown Washington, D.C., and other parts of the greater DMV area. Whether you’re heading into the city for work, a sporting event, a museum visit, or a night out, the ability to leave your car at the hotel and rely on efficient public transit is invaluable. This makes the Cambria Hotel Rockville an excellent base for exploring the region without the stress of urban traffic and parking.

The hotel's upscale and modern design, coupled with amenities like an on-site restaurant and bar, caters to a comfortable and convenient stay. While some recent reviews have highlighted areas for improvement regarding maintenance and service responsiveness, the core offerings, including complimentary Wi-Fi and well-appointed rooms with microwaves and mini-fridges, still provide a solid foundation for a pleasant experience. For those with pets, the hotel's pet-friendly policy also adds to its local appeal.

In essence, the Cambria Hotel Rockville is highly suitable for Maryland locals looking for a convenient, modern, and accessible hotel stay that serves as an excellent springboard for enjoying Rockville's local attractions or venturing into Washington, D.C. Its location and key amenities make it a practical and appealing choice for a variety of needs.

Cambria Hotel Rockville Photos

Cambria Hotel Rockville 4

Cambria Hotel Rockville Location & Map

1 Helen Heneghan Wy, Rockville, MD 20850, USA

Reviews

So, to begin. I was happy with the cleanliness of the room. That was a good thing. When, using the toilet, you had to hold down the handle for it to fully flush and it was really loud when flushing. When arriving to the room I saw that there was a mostly used toilet paper roll, I am guessing from the previous guest that was on there. It was a mostly used roll and we were only left another roll. That means that we had like 1 full toilet paper roll and maybe 1 third of the used roll. It was a little off putting almost like there was cost cutting or something with the housekeeping staff trying to save money or something. Also, we were only given 2 towels to start. I will preface this next part as carefully as I can. We did not want housekeeping in our room and kept the privacy sign up just as our own preference when traveling. This means that when we wanted new towels and toilet paper rolls that we went to the front desk. We did this a few times during our stay. We kept being told by the front desk that they did not have toilet paper at the front desk and that someone would bring them to us. It never happened until we kept calling the front desk, even offering to come back downstairs to the front desk if that’s easier. Then, we went to the pool and they were out of towels down there. The front desk person almost seemed like he didn’t believe us. We were told the towels would be brought to the pool and that never happened. We ended up having to go to the fitness room for the small towels there. We used a few each to equal a normally sized towel. Also, for the breakfast we were told that they only take 5 minutes to make the breakfast and that was not true as well. I’m not sure if they are just told here to just say what I want to hear because they only kept making me disappointed with their service and feeling like I had to keep following up to get anything done that I needed.

Jun 13, 2025 · Hannah Kasbohm

I recently stayed at the Cambria Hotel in Rockville and, unfortunately, the experience was well below expectations, especially considering I spent over £1,000 on the stay. From the outset, the room was clearly unfinished: baseboards were missing, tape was left hanging from the ceiling (presumably post-renovation), and the Wi-Fi was non-functional throughout the stay. Several advertised facilities—including the gym, pool/fitness area, and laundry were completely out of service. Another guest told me that the pool and gym had been out of action for some time. The most concerning issue arose when we returned one evening to find the bottom of our door damaged, appearing as if there had been a possible attempted break-in. We were moved to a new room, but the problems persisted. This second room was dirty, with dust on mirrors, suspicious stains on the mattress (discovered only upon checkout), and some kind of sticky residue on the bedside tables. Basic cleanliness and maintenance are clearly not a priority at this hotel - even the elevator showed signs of vandalism damage that hasn’t been repaired. Adding to the frustration, housekeeping is only available upon request, something we were not made aware of until after checking in. When I raised these issues and requested a partial refund, the hotel initially offered a free breakfast (which frankly felt insulting), and then later offered a deduction of just one night’s room rate. Given the breadth of issues, this felt wholly inadequate. Positives? The location is convenient for Rockville Town Center and the Metro, and the rooms are a decent size. But that’s where the praise ends. There are certainly cleaner, better-maintained, and more reasonably priced options in the wider area. I’d strongly advise looking elsewhere unless proximity to the Metro is your top (and only) priority.

May 21, 2025 · Kieran Lewer

I have traveled all over the world and know and accept there is a lot of variation in room quality and service. I have never felt compelled to write a review until now. When we entered our room, I noticed the bathroom looked half cleaned. There was a half bottle of lotion on the counter, no bar soap, and very little toilet paper, although there were fresh towels. I asked for soap and they said they hadn’t unpacked the latest shipment and would bring some up. They didn’t. Later that night they did. The bed was hard and the room wasn’t completely clean. In the morning, the shower didn’t work—no water at all. We asked to change rooms and they matter of factly said none of the rooms had water with a shoulder shrug, offering no options or timeline of when the problem might be fixed. We checked out immediately and they did not offer an apology or credit. We quickly moved to the Hilton and they offered great service.

Jun 05, 2025 · Susan Diekman

Stayed for two nights on a last minute booking due to a family emergency. Love the location and atmosphere of the lobby and surrounding area. There were plenty of places to eat in easy walking distance and it was pleasant and safe to do so. Parking is $20 a day which is kind of steep seeing as the gauge only a block away was going for $4.50 a day. We paid it anyway because we were in a rush but I wouldn’t in the future. We were in a second floor corner room. The hallway and room had a musty smell. After turning on the AC and running it for a few hours the smell got better but never went away. The corner unit was very spacious and had a great people watching view. There were good privacy and black out curtains for when we didn’t want to be seen. The room layout was odd. It was apparent they used the exact same furniture as the much smaller adjacent rooms making the room feel empty. The bathroom was also in the middle of the unit making the bedroom wrap around it giving the room an awkward long feel. All in all the Architect and Interior designers that designed this room really dropped the ball and missed out on what could have been a great corner unit.

Mar 22, 2025 · Bryan H

Exhausted after a long day of traveling, I was greeted by Brian’s huge smile. Brian was informative, accommodating and kind. Exactly what I needed. His hospitality and professionalism sets him far above others. And yes, the rooms are wonderful and the location is perfect! Highly recommend.

May 01, 2025 · Paul Shampine

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