Candlewood Suites Buffalo Amherst by IHG ico

Candlewood Suites Buffalo Amherst by IHG

Hotels Near Of MeNew YorkErie CountyFlint Road

20 Flint Rd, Amherst, NY 14226, USA

4.0

Wow, what a hole this place has become. People above us were banging day and night and the staff refused to do anything about it. The beds are broken down and difficult to sleep on. Everything useful seems to be broken in the room including all the USB charging ports. The staff seem to hate their life and have no problems conveying that to us. I would have had a better experience sleeping in my car. I'm staying at the Hampton Inn next time.

Wes Paul
  • Overview
  • (716) 688-2100
  • www.ihg.com

Candlewood Suites Buffalo Amherst by IHG Introduce

When searching for "Hotels Near Of Me" in the Amherst, NY area, the Candlewood Suites Buffalo Amherst by IHG is a prominent option for travelers seeking extended-stay accommodations. Located at 20 Flint Rd, Amherst, NY 14226, USA, this IHG property aims to provide a home-like environment with features designed for longer stays. The hotel can be reached at (716) 688-2100 or +1 716-688-2100 via mobile phone for reservations and inquiries.

Environment and Ambiance

The Candlewood Suites Buffalo Amherst is designed to offer a comfortable and functional environment, characteristic of an extended-stay hotel. The rooms are generally described as spacious, suite-style accommodations. The hotel aims to provide a relaxed atmosphere, catering to guests who require more than just a standard hotel room. However, some recent guest reviews have raised concerns about the overall ambiance and the level of security within the premises. Specific feedback mentions issues such as persistent noise from other guests, with one review stating, "People above us were banging day and night." Another significant concern expressed is a perceived lack of security, with a guest reporting that "anyone can enter and access the elevator" and a noticeable "smell like pot as soon as you enter." These comments suggest that while the hotel aims for a quiet and safe environment, experiences can vary, and potential guests should consider these observations regarding the atmosphere and sense of security.

Services and Guest Experience

Candlewood Suites is known for offering services that cater to extended stays, providing more independence for guests. The hotel typically features a 24-hour front desk, ensuring that staff are available for check-in, check-out, and assistance. There's also a self-service laundry facility, which is a significant convenience for guests on longer trips. The Candlewood Cupboard, an on-site convenience store, allows guests to purchase snacks, beverages, and frozen meals to prepare in their in-room kitchens. The Lending Locker is another unique service, offering items like blenders, crockpots, and board games that guests can borrow to enhance their stay. Housekeeping services are generally provided weekly for extended stays, rather than daily, aligning with the extended-stay model.

Despite these intended services, recent customer feedback indicates some areas for improvement regarding the guest experience. Several reviews point to dissatisfaction with staff interactions, with one guest stating that "The staff seem to hate their life and have no problems conveying that to us." This suggests a potential inconsistency in the level of hospitality provided. Furthermore, issues with noise control and perceived lack of staff intervention to address disturbances from other guests have been reported, impacting the overall quality of sleep and relaxation. The absence of visible security cameras in hallways was also noted as a concern by a guest, contributing to a feeling of insecurity. These aspects are critical for potential guests to consider, as they directly impact the comfort and peace of mind during a stay.

Features and In-Room Amenities

A key feature of Candlewood Suites is its all-suite accommodations, which are designed to feel more like an apartment than a traditional hotel room. Each suite includes a fully equipped kitchen with a full-sized refrigerator/freezer, stovetop, microwave, dishwasher, and cooking utensils, dishes, and silverware. This allows guests to prepare their own meals, offering flexibility and cost savings. Rooms also include a comfortable workspace, a flat-screen TV with satellite channels and a DVD player, and free wired and wireless internet access. Air conditioning is standard in all rooms. Pet-friendly rooms are available, allowing guests to travel with their furry companions for an additional fee. However, some reviews mention issues with room maintenance, such as "broken down" beds and non-functional USB charging ports, indicating that the condition of amenities can vary. While the intent is to provide a home-like setup, these maintenance concerns can detract from the overall comfort.

Promotional Information and Location Advantages

The Candlewood Suites Buffalo Amherst by IHG is strategically located to offer convenience to various points of interest in the Amherst and wider Buffalo area. It is situated adjacent to the University at Buffalo North Campus, making it an ideal choice for visiting families, prospective students, or those attending university events. The hotel's proximity to I-290 ensures easy access to downtown Buffalo, the Buffalo Niagara International Airport (BUF), and other major attractions. The airport is approximately an 11-15 minute drive away. While the hotel does not offer a complimentary breakfast, the in-room kitchens and the Candlewood Cupboard aim to provide sufficient options for self-catering. Guests can also take advantage of nearby dining options and grocery stores. For recreation, the hotel features a 24-hour fitness center and outdoor barbecue grills. Free self-parking is available on-site, including space for RVs, buses, and trucks. The hotel's location is also convenient for accessing shopping centers like the Boulevard Mall and the Walden Galleria Mall. For those looking to explore natural wonders, Niagara Falls is approximately a 25-minute drive from the hotel. The hotel's focus on extended-stay amenities and its prime location near key educational and commercial hubs make it a practical choice for guests seeking a longer-term stay in the Buffalo-Amherst region, provided they manage expectations regarding some of the reported service and maintenance issues.

Candlewood Suites Buffalo Amherst by IHG Photos

Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3
Candlewood Suites Buffalo Amherst by IHG 3

Candlewood Suites Buffalo Amherst by IHG Location

Candlewood Suites Buffalo Amherst by IHG

20 Flint Rd, Amherst, NY 14226, USA

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Reviews

Wow, what a hole this place has become. People above us were banging day and night and the staff refused to do anything about it. The beds are broken down and difficult to sleep on. Everything useful seems to be broken in the room including all the USB charging ports. The staff seem to hate their life and have no problems conveying that to us. I would have had a better experience sleeping in my car. I'm staying at the Hampton Inn next time.

Apr 01, 2025 · Wes Paul

This hotel has no security, anyone can enter and access the elevator. It smells like pot as soon as you enter. There were people walking in and out of their rooms until at least 2 AM. There are no security cameras in the hallways. Lesson learned, a good night of sleep is essential during a long drive and we left the hotel exhausted and stressed, next time we will spend more to sleep better.

Apr 15, 2025 · Delphine Le Dorze Edwards

We stayed here for a weekend, it was overall a good stay. The rooms were stocked with dishes, a dishwasher, sink, fridge, a small stove top and a microwave. We asked for more towels at the desk, but the lady at the front desk gave us a couple more no problem my boyfriend and I both have long hair so we needed a couple extra. Staff were helpful and polite. We didn’t have any issues with soundproofing. The hotel was clean.

Nov 11, 2024 · Taylor M

Do not try to check in before 3:00. You will be turned away. The lobby is very small but nice. The room was good with lots of storage and big refrigerator. The noise was prevalent from the room above us. If they walked, we knew it. If you are a light sleeper, you will not sleep well.

Jan 07, 2025 · Marc Adams

Staff were very friendly and parking is free. The suites are nice , with the kitchenette. But the sofa bed is very uncomfortable... Costa coffee was a nice bonus too.

Mar 14, 2025 · Nam H

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