DoubleTree by Hilton Hotel Buffalo - Amherst

For those utilizing the "Hotels Near Of Me" search function in the Amherst, NY, area, the DoubleTree by Hilton Hotel Buffalo - Amherst presents itself as a prominent option, combining the renowned hospitality of the Hilton brand with a convenient location at 10 Flint Rd, Amherst, NY 14226, USA. The hotel's contact number is (716) 689-4414, with a mobile phone alternative of +1 716-689-4414, making it easily reachable for guests.

The DoubleTree by Hilton Hotel Buffalo - Amherst aims to provide a comfortable and modern environment for its guests. The hotel features contemporary design elements and offers an inviting atmosphere, particularly in its common areas like the lobby. Guests are often greeted with the signature warm chocolate chip cookie upon arrival, a hallmark of the DoubleTree experience that contributes to a welcoming first impression. The property includes a main lobby area that often hosts Cappuccino's Sidewalk Café and The Lobby Bar, both designed with a casual and open floor plan, offering comfortable spaces for relaxation, dining, and socializing. The Lobby Bar also features an outdoor patio area, allowing guests to enjoy the fresh air. While the overall impression is one of a well-appointed hotel, it is worth noting that some guests have commented on rooms being smaller than anticipated. The hotel is entirely non-smoking, contributing to a cleaner indoor air quality for all guests.

The DoubleTree by Hilton is known for its commitment to guest service, and this location generally upholds that standard. The hotel offers a 24-hour front desk, ensuring that assistance is available at any time for check-in, check-out, or other inquiries. Luggage storage and concierge services are also available, enhancing the convenience for travelers. Daily housekeeping services are provided to maintain cleanliness and comfort in guest rooms. For business travelers, the hotel offers a 24-hour business center and meeting facilities, including a large conference room and smaller meeting spaces, equipped to host events and gatherings. Free Wi-Fi is available throughout the hotel, including guest rooms and public areas, allowing guests to stay connected. Laundry services are also available, providing an added convenience for longer stays.

However, it is important to acknowledge that some guest experiences have presented challenges. One review highlights a significant issue with an ADA suite booking, where the reserved room was reportedly "non-existent" upon arrival, leading to considerable inconvenience, especially on the day before a wedding. This specific incident points to potential gaps in communication or room availability management that prospective guests should be aware of, particularly those with accessibility needs. Another review mentions a fire alarm incident, which, while not the hotel's fault, caused an inconvenience for guests. These instances underscore the importance of clear communication and proactive problem-solving from the hotel staff.

The DoubleTree by Hilton Hotel Buffalo - Amherst is equipped with a range of features designed to enhance the stay for both leisure and business guests. Recreational amenities include an indoor pool and a 24-hour fitness center, allowing guests to maintain their workout routines or relax with a swim. While a hot tub was previously a feature, some recent reviews indicate it may no longer be available. The guest rooms typically include modern conveniences such as LCD TVs with premium channels and pay movies, MP3 docking stations, coffee/tea makers, and private bathrooms with complimentary toiletries and hair dryers. Practical amenities like irons, ironing boards, and desks are also standard. Some rooms may feature microwaves. Premium bedding and blackout drapes are provided to ensure a comfortable night's sleep. For families, free cribs/infant beds are available upon request. The hotel is also pet-friendly, allowing dogs and cats for an additional fee, with designated grassy areas and pet stations on site. An on-site restaurant, Cappuccino's Sidewalk Café, serves breakfast, lunch, and dinner, offering a casual dining experience. The Lobby Bar provides a full menu and a selection of beverages. Room service is also available during limited hours.

The DoubleTree by Hilton Hotel Buffalo - Amherst boasts a strategic location that makes it appealing to various travelers. It is situated just off I-290, providing easy access to downtown Buffalo and Niagara Falls, which is a reasonable driving distance away. The hotel is within walking distance of the University at Buffalo North Campus (SUNY), making it a convenient option for visiting students, faculty, or attending university events. The Buffalo Niagara International Airport (BUF) is approximately 10-15 minutes away, and the hotel offers a complimentary airport shuttle service, a significant benefit for air travelers. For shopping and entertainment, the Boulevard Mall and Walden Galleria Mall are easily accessible. Other nearby attractions include the Buffalo Zoo, the Herschell Carrousel Factory Museum, and various dining options. The hotel provides free self-parking, including space for larger vehicles, which adds to the convenience for guests traveling by car. While specific promotional offers can vary, the hotel frequently offers packages that might include breakfast or flexible cancellation policies. Guests are encouraged to check with the hotel directly or through their preferred booking platform for current promotions and rates. The hotel’s affiliation with Hilton Honors also allows members to earn and redeem points, often with additional perks.