Courtyard Knoxville Downtown ico

Courtyard Knoxville Downtown

Hotels Near Of MeTennesseeKnox CountyKnoxvilleDowntownWest Church Avenue

210 W Church Ave, Knoxville, TN 37902, USA

4.0

We enjoyed our evening stay here. The room was clean, cool, and comfortable. The room was so quiet! I didn't hear a single person in the hallway or nearby rooms.

Amanda K
  • Overview
  • (865) 566-9100
  • www.marriott.com

Courtyard Knoxville Downtown Introduce

The Courtyard Knoxville Downtown, located at 210 W Church Ave, Knoxville, TN 37902, USA, offers a modern and convenient lodging option for travelers seeking accommodation in the vibrant heart of the city. As a Marriott brand, it provides a consistent level of quality and amenities, making it a frequently sought-after choice for those looking for "Hotels Near Of Me" in Knoxville's bustling downtown core.

Environment and Location

The Courtyard Knoxville Downtown boasts an excellent central location that puts guests within easy walking distance of many of Knoxville's prime attractions. Its address on West Church Avenue places it directly across the street from the Knoxville Convention Center, a significant advantage for business travelers and conference attendees. This proximity means a seamless commute to major events and exhibitions. The hotel is also incredibly close to the lively Market Square, which is a popular destination for dining, shopping, and entertainment, featuring a wide array of restaurants, boutiques, and a vibrant nightlife scene. The historic Tennessee Theatre and Bijou Theatre are just a short stroll away, offering cultural entertainment.

For those visiting the University of Tennessee (UT), the campus and Neyland Stadium are within a comfortable walking distance, making it convenient for university-related activities, sporting events, or graduations. World's Fair Park, with its iconic Sunsphere, is also easily accessible. While the hotel is in a bustling downtown area, some guests have praised the surprising quietness of the rooms, indicating good sound insulation. The urban environment surrounding the hotel is dynamic, offering a mix of historic charm and modern conveniences, all within easy reach.

Services and Amenities

The Courtyard Knoxville Downtown is designed to provide guests with a comfortable and productive stay, featuring a range of services and amenities characteristic of the Courtyard by Marriott brand. These include:

  • The Bistro – Eat. Drink. Connect.®: A signature feature of Courtyard hotels, The Bistro offers guests healthy breakfast options for a fee (typically served 6:30 AM – 9:00 AM on weekdays and 7:00 AM – 9:30 AM on weekends), as well as evening dinner service and a full bar. This on-site dining option provides convenience for guests who prefer to dine at the hotel. There is also a 24/7 market near the front desk for grab-and-go snacks and beverages.

  • Free Wi-Fi: Complimentary high-speed Wi-Fi is available throughout the hotel, including in all guest rooms and public areas, ensuring guests can stay connected for work or leisure.

  • 24-Hour Fitness Center: The hotel features a well-equipped 24-hour fitness center, allowing guests to maintain their workout routines at their convenience. It includes a variety of equipment for a complete workout.

  • Modern Guest Rooms: The hotel offers 144 well-appointed guest rooms and suites. Rooms are designed with a contemporary aesthetic and typically include comfortable bedding, a large flat-screen LCD TV with premium satellite channels (including Netflix), a mini-refrigerator, a microwave, and a coffee/tea maker. Each room also features an ergonomic workstation, in-room safe, and private bathroom with complimentary toiletries. Guests often report the rooms to be clean, cool, and comfortable.

  • Business and Event Facilities: For business travelers, the hotel offers a 24-hour business center with computer stations. There is also a meeting room, approximately 784 sq ft, capable of accommodating up to 60 guests for small meetings or events. A/V equipment and catering services are available.

  • Parking: The hotel provides covered on-site self-parking for a fee (approximately $25.00 per night, with in/out privileges). Wheelchair-accessible parking and electric vehicle charging points are also available, which are significant conveniences for those traveling by car in a downtown area.

  • Accessibility: The hotel is committed to accessibility, with features such as wheelchair-accessible public spaces, routes to facilities, and designated accessible rooms with features like grab bars and roll-in showers in some units.

  • Rooftop Terrace and Garden: The Courtyard offers a pleasant outdoor terrace space and a garden area, providing a nice spot for guests to relax and take in the city views. Some sources also mention BBQ facilities for guest use.

  • Concierge Services: The hotel offers concierge services, luggage storage, and dry cleaning/laundry services for guest convenience.

Features and Unique Aspects

The Courtyard Knoxville Downtown's modern design, often praised as "state-of-the-art," contributes to a comfortable and productive environment. Its central location, directly adjacent to the Convention Center, is a standout feature, positioning it as a top choice for convention-goers. The focus on flexible spaces in the lobby, allowing guests to work, relax, and connect, aligns with the contemporary traveler's needs.

A notable aspect, as per guest reviews, is the quietness of the rooms, despite the downtown location. This suggests good construction and soundproofing, which is a significant plus for light sleepers. While the hotel offers a modern experience, it’s important to note that, unlike some other hotels, the Courtyard Knoxville Downtown generally does not allow pets, with the exception of service animals.

The hotel's participation in Marriott Bonvoy, Marriott's loyalty program, allows guests to earn and redeem points for stays, and members can often access exclusive rates and benefits.

Promotional Information and Guest Impressions

As part of the Marriott family, the Courtyard Knoxville Downtown frequently offers various promotions, which can include discounted rates, package deals, and special offers for Marriott Bonvoy members. Guests are encouraged to check the official Marriott website or other reputable booking platforms for the most current availability and promotional rates.

Customer reviews provide a mixed but generally positive picture. Guests consistently praise the hotel's cleanliness, the comfort and quietness of the rooms, and its unbeatable downtown location, highlighting the ease of walking to attractions like the Tennessee Theatre, Market Square, and the Convention Center. The modern aesthetic and well-maintained facilities are also frequently mentioned as positives. The staff often receives commendation for being professional and courteous, contributing to a "top-notch" overall experience.

However, one significant piece of feedback points to potential issues with customer service, particularly concerning invoice corrections for business travelers. This suggests that while front-line staff may be friendly, there might be rigidity in administrative processes for certain requests. This is an important consideration for business travelers who require specific documentation for reimbursement. Despite this isolated but impactful negative experience, the hotel's average customer ratings for cleanliness, location, and overall service generally remain high, indicating that many guests have positive experiences. For those seeking a clean, quiet, and centrally located hotel with essential amenities for a downtown Knoxville stay, the Courtyard Knoxville Downtown is a strong contender within the "Hotels Near Of Me" category.

For inquiries or reservations, the hotel can be contacted at (865) 566-9100 or +1 865-566-9100.

Courtyard Knoxville Downtown Photos

Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5
Courtyard Knoxville Downtown 5

Courtyard Knoxville Downtown Location

Courtyard Knoxville Downtown

210 W Church Ave, Knoxville, TN 37902, USA

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Reviews

We enjoyed our evening stay here. The room was clean, cool, and comfortable. The room was so quiet! I didn't hear a single person in the hallway or nearby rooms.

May 01, 2025 · Amanda K

I stayed at Courtyard Knoxville Downtown during a business trip, and while the room itself was perfectly fine, I’m giving only one star due to the terrible customer service. I requested a copy of my invoice for reimbursement, and after a few days, I finally received it—only to find that my company’s address was completely incorrect. This is despite the fact that I had left a note at checkout with the correct details. Now, customer support is refusing to correct the invoice, claiming they don’t change addresses after departure—even though the mistake was entirely on their end. I would definitely not recommend staying here

Feb 18, 2025 · Steve (onetwosteven)

Please stay away from this hotel! I stayed there this past weekend, and the housekeeping/staff stole my debit and credit card information, leading to tons of fraudulent charges. When I reported the issue to the front desk, they were helpful; however, the general manager stated that there was nothing they could do about it. They had previously informed me on Friday that housekeeping comes every other day. No one was supposed to even be in the room per the hotel staff.

Mar 24, 2025 · Fran Minyard

Great location, close to everything downtown. Large rooms, wide hallways, good amenities. Can't give 5 stars because of the housekeeping - the lack thereof. We stayed 3 days/nights. 1st day, no housekeeping (expected) so we called for extra towels, fine. The 2nd day, we specifically asked at the front desk to make sure we were on the cleaning list.... then went out for the day. We returned to find that we'd been skipped. Front desk said housekeeping was gone for the day and offered to come and empty trash and to replenish towels. REALLY? remind me again why this is better than an Airbnb.

Feb 19, 2025 · Heidi Gallacher

We loved our stay! SUPER accommodating & kind. very clean & easy process. quick assistance during busy check in times. Within walking distances to multiple restaurants and coffee shops. I’d like to personally thank Erik at the front desk. He was so kind & quick to help us with what we needed for our early check in. Additional thanks to Colton, Owen & manager Andre.

Nov 24, 2024 · Mollie Goodman

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