CrestHill Suites Syracuse ico

CrestHill Suites Syracuse

Hotels Near Of MeNew YorkOnondaga CountyEast SyracuseNew Venture Gear Drive

6410 New Venture Gear Dr, East Syracuse, NY 13057, USA

4.0

We were so happy to find this very last minute available suite on our trip through the States back to Canada. We literally booked it sitting in their parking lot and walked in minutes later. We were greeted by Chelsie at the front desk and she happily placed us in a quiet room that fit our needs. She was very helpful, friendly, knowledgeable and not only did we love our room and its amenities which were great but Chelsie met us in the morning as she worked another shift almost back to back. Breakfast was really good, the offering of 24 hr juice, coffee and tea was a lovely bonus as well. The common areas and room were clean. Personally I prefer a little softer of a bed but I’ve been called a princess in that regard so maybe just me haha. My husband had no concerns with the bed. We will definitely be back and for longer than one night. All staff we encountered were also very friendly. Thank you Cresthill (and Chelsie). Ps…. Cutest dishwasher we’ve ever seen!

SW P
  • Overview
  • (315) 432-5595
  • www.cresthillsuitessyracuse.com

CrestHill Suites Syracuse Introduce

When searching for "Hotels Near Of Me" in the East Syracuse, NY area, CrestHill Suites Syracuse consistently stands out as a top choice for travelers seeking spacious accommodations, exceptional service, and convenient amenities. Located at 6410 New Venture Gear Dr, East Syracuse, NY 13057, USA, this hotel offers easy access to major highways, including the New York State Thruway (I-90), making it an ideal base for exploring Syracuse and its surrounding attractions, or for simply breaking up a long journey.

You can contact CrestHill Suites Syracuse by phone at (315) 432-5595 or mobile at +1 315-432-5595. Reviews from real customers consistently highlight the hotel's welcoming atmosphere and the dedication of its staff. Guests frequently laud the "super accommodating, polite, and friendly" team members, citing specific examples of staff going above and beyond, such as assisting with room selections or even offering to bring orders to rooms. This commitment to customer service, exemplified by staff members like Chelsie, creates a genuinely positive and memorable experience for visitors.

Environment and Accommodations

CrestHill Suites Syracuse provides a home-like environment, designed for both short visits and extended stays. The hotel emphasizes clean, modern accommodations, and its common areas, including the lobby and breakfast area, are generally described as clean and well-maintained. The atmosphere is often noted as quiet, allowing for a restful night's sleep despite its convenient location.

The hotel offers 82 spacious suites, which are a significant feature differentiating it from standard hotel rooms. These suites are akin to apartments, providing separate living and sleeping areas, and most importantly, a fully equipped kitchen. This includes a refrigerator, microwave, stovetop/oven, and even a dishwasher, along with essential kitchenware. This amenity is invaluable for guests who prefer to prepare their own meals, particularly for longer stays or families. The "cutest dishwasher we've ever seen" comment from a guest speaks to the thought put into these conveniences.

Room configurations typically include King Studio Suites, Two Queen Studio Suites, and One- or Two-Bedroom Suites. A King Studio Suite, for example, might offer a king bed, a full-size sleeper sofa in the living room, and a full kitchen. Two-bedroom suites provide even more space with two separate bedrooms (one with a King bed and another with two Queen beds) and two bathrooms, making them perfect for larger families or groups. All rooms feature flat-screen TVs with cable, complimentary Wi-Fi, air conditioning, iron and ironing board, and private bathrooms with complimentary toiletries and hair dryers. While some guests have noted that certain furniture or beds could benefit from updating, the overall consensus is that the rooms are very clean and comfortable.

CrestHill Suites Syracuse is also a pet-friendly hotel, accommodating pets (dogs and cats only) for an additional fee, making it easier for travelers to bring their furry companions along.

Services and Amenities

The array of services and amenities at CrestHill Suites Syracuse significantly enhances the guest experience:

  • Complimentary Hot Breakfast: Guests consistently praise the "really good" and "impressive" complimentary hot breakfast. Unlike some typical hotel breakfasts, CrestHill Suites often offers freshly prepared items like fried bacon and scrambled eggs, alongside staples such as waffles, cereal, fruit, and coffee. This substantial breakfast adds significant value to the stay.
  • 24-Hour Beverage Station: A highly appreciated "lovely bonus" is the 24-hour availability of juice, coffee, and tea in the common areas, providing constant refreshment for guests. The coffee machine is often described as "pretty insane" with its variety of styles.
  • Seasonal Outdoor Pool: For relaxation and recreation, the hotel features a seasonal outdoor pool, which guests enjoy.
  • Fitness Center: A 24-hour gym is available for guests to maintain their fitness routines while traveling.
  • Business Center: A fully equipped business center with computer and internet access is provided for guests needing to work.
  • Complimentary Wi-Fi and Parking: Free high-speed Wi-Fi is available throughout the hotel, and there is ample free self-parking, including a "decent amount of parking" upon arrival, which is a major convenience.
  • Laundry Facilities: On-site laundry facilities are available, which is particularly beneficial for extended stays.
  • Convenience Store: An on-site convenience store allows guests to purchase snacks, drinks, and other essentials without leaving the hotel.
  • Exceptional Customer Service: The staff's willingness to go "above and beyond," offering services like bringing orders to rooms or providing helpful local information, is a recurring theme in positive reviews.
  • BBQ/Picnic Area: For outdoor enjoyment, the hotel features BBQ grills, adding to the home-like atmosphere for guests wishing to cook outdoors.
Features and Location Advantage for "Hotels Near Of Me"

CrestHill Suites Syracuse's location is strategically advantageous for various types of travelers looking for "Hotels Near Of Me" in the Syracuse metropolitan area:

  • Accessibility: Situated off Interstate 90 (the New York State Thruway) and near major roads, the hotel offers "easy on and off" access, making it convenient for those traveling by car. It's also approximately 15 minutes from Syracuse Hancock International Airport (SYR).
  • Proximity to Attractions: The hotel is ideally located near key Syracuse landmarks and attractions:
    • Universities: It's within a 15-minute drive of Syracuse University and Le Moyne College, making it a popular choice for visiting families, prospective students, and university event attendees.
    • Shopping and Entertainment: Destiny USA, one of the largest shopping and entertainment complexes in the country, is approximately 10-15 minutes away.
    • Downtown Syracuse: The Oncenter Convention Center, Syracuse Stage, and other downtown attractions are easily accessible (around 10-15 minutes drive).
    • Sports Venues: The JMA Wireless Dome (formerly Carrier Dome) is also within a short drive.
    • Dining Options: Guests appreciate the "tons of quick food options in the area on your way in," providing a variety of choices for meals outside the hotel.
  • Extended Stay Comfort: The suite-style rooms with full kitchens are a significant feature for those requiring longer stays, whether for business projects, relocations, or medical visits, offering a more comfortable and cost-effective alternative to standard hotel rooms.
Promotional Information

CrestHill Suites Syracuse often promotes itself as the "smart choice" for visitors to the Syracuse area, emphasizing its unique suite accommodations and the value-added benefits it provides. Key promotional points include:

  • Value for Money: The inclusion of a full kitchen, complimentary hot breakfast, and free Wi-Fi and parking makes the hotel a cost-effective option, particularly for longer stays where cooking meals can save significant expenses. Guest reviews frequently mention the good value for the price.
  • Home-Like Comfort: Marketing highlights the "home away from home" experience, appealing to families, business travelers on extended assignments, and those seeking more space and convenience than a typical hotel room.
  • Exceptional Service Promise: The hotel leverages its strong reputation for friendly and accommodating staff in its promotional materials, reassuring potential guests of a positive stay experience.
  • Strategic Location: Its proximity to major highways, the airport, universities, and key attractions is a central promotional theme, targeting various traveler segments.
  • Group and Extended Stay Rates: CrestHill Suites is well-suited for groups and extended stays, and often offers special rates for these bookings, which can be inquired about directly with the hotel.
  • Online Presence: The hotel utilizes its official website and major booking platforms to display real-time availability, competitive rates, and showcase its amenities through photos and virtual tours. Checking cancellation policies at the time of booking is always recommended for flexibility.

In conclusion, CrestHill Suites Syracuse offers a compelling option for anyone searching for "Hotels Near Of Me" in East Syracuse. Its distinguishing features include spacious, apartment-style suites with full kitchens, an outstanding and exceptionally friendly staff, and a generous complimentary breakfast. Coupled with its convenient location near major attractions and transport links, it provides a comfortable, valuable, and highly recommended stay for a wide range of travelers, from quick overnight stops to extended visits.

CrestHill Suites Syracuse Photos

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CrestHill Suites Syracuse Location

CrestHill Suites Syracuse

6410 New Venture Gear Dr, East Syracuse, NY 13057, USA

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Reviews

We were so happy to find this very last minute available suite on our trip through the States back to Canada. We literally booked it sitting in their parking lot and walked in minutes later. We were greeted by Chelsie at the front desk and she happily placed us in a quiet room that fit our needs. She was very helpful, friendly, knowledgeable and not only did we love our room and its amenities which were great but Chelsie met us in the morning as she worked another shift almost back to back. Breakfast was really good, the offering of 24 hr juice, coffee and tea was a lovely bonus as well. The common areas and room were clean. Personally I prefer a little softer of a bed but I’ve been called a princess in that regard so maybe just me haha. My husband had no concerns with the bed. We will definitely be back and for longer than one night. All staff we encountered were also very friendly. Thank you Cresthill (and Chelsie). Ps…. Cutest dishwasher we’ve ever seen!

Apr 20, 2025 · SW P

Room for me was 85 bucks and it came with a great king bed, private room, full kitchen, and full living room. Customer service is on another level here.. everyone was super accommodating polite and friendly.. Upon arrival, there was a decent amount of parking. Tons of quick food options in the area on your way in. When I reached the desk, I was given different room size options… I was asked if I want first or second floor… the guy at the desk said he would bring my order up to my room if I don’t feel like walking back down.. the breakfast was impressive for your typical 2/3 star hotel (looks like they actually fry the bacon and actually scramble the eggs). Coffee machine is pretty insane with all of the different coffee styles you can instantly have. Long story short.. you don’t have an anything to worry about with this place. If you are on the fence, I say do it.

Dec 15, 2024 · Alejandro Hidalgo

Stayed for two nights. Single King Bed w/ sofa bed. The rooms were clean, but outdated. Some of the furniture had seen better days. Broken molding on the cabinets, couch was looking old, etc. Had to ask for bedding for the sofa bed because of people stealing the bedding if left in the room. Just a very average room. Breakfast was "ok". Had better, had worse. Typical for this level Hotel. Best part was Zeke at the front desk. Many families came in around 8:00PM and he handled everything that came his way.

Apr 07, 2025 · Doug VanApeldoorn

Stayed awhile because of bussines and remolding my 500, 000 home which had to stay somewhere til had running water because of pipe replacement in home. I spent almost 10,000 to stay at this hotel. The cleaning staff knocked on my door at 9 am, always the same question, are you leaving? Never once asked if we needed housekeeping, change of anything. Walk in on us unannounced several several occasions. Was rude in housekeeping constantly. Never asked us if we need fresh towels, soap, vacuuming etc. The breakfast taste like hospital food. I had gotten sick off it one day. People nosey in halls at night, a bang on my door more than once at night. Front staff were the only positive points there!!! I wouldn't recommend!!!I felt like I was treated like a homeless person, I rate hotels part time for a living on every area. They bombed!

Mar 13, 2025 · Shannon Champs1

I would leave no stars if possible. I came into an unclean room, with the appearance that someone else just stayed in the room. It was beyond disgusting. I went back to the main lobby to process the refund. After telling them there was no way I’d be staying (and they suggested I take new sheets to the room to change myself) I still have not been refunded in almost 3 weeks. Absolutely disgusting and very poor organization and customer service.

May 02, 2025 · Laurie Milligan

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