Grand Harbor Resort and Waterpark ico

Grand Harbor Resort and Waterpark

Hotels Near Of MeIowaDubuque CountyDubuquePort of DubuqueBell Street

350 Bell St, Dubuque, IA 52001, USA

3.0

Rooms look like they have not been updated since the 80s. Though mostly clean, there is little attention to detail. For example, if you put the toilet lid down, you'd see a missing piece where some gunk was sitting. The hair dryer in the room barely had any life left in it. The best it could do is burn your hand as the handle heated to extreme temperatures while a whisper of air escaped it. The waiting area in the lobby could not sit the enormous amount of elderly awaiting the trolley tours. Surely, it could not fit my party waiting on the one front desk worker doing their best to check the crowd in while their coworkers looked on.

B T
  • Overview
  • (563) 690-4000
  • www.grandharborresort.com

Grand Harbor Resort and Waterpark Introduce

Iowa residents looking for a memorable family getaway don't have to travel far to find a world of fun and relaxation. Nestled in the heart of Dubuque, the Grand Harbor Resort and Waterpark offers a fantastic escape right on the banks of the Mississippi River. This article provides a detailed look at what makes this destination a perfect choice for locals seeking a convenient and entertaining retreat. From its exciting waterpark to its comfortable accommodations and prime location, the Grand Harbor Resort provides a comprehensive package for a great staycation.

The resort is widely known for being one of Iowa's first themed indoor waterpark resorts, making it a unique and sought-after destination for families. The resort’s atmosphere is designed to provide a welcoming and engaging environment for guests of all ages. With its proximity to major local attractions and a variety of on-site activities, it’s a place where you can create lasting memories without the hassle of a long-distance trip. Whether you're planning a quick weekend trip or a longer vacation, the Grand Harbor Resort and Waterpark stands out as a top contender for a local adventure.

One of the most appealing aspects of the Grand Harbor Resort is its commitment to providing a full-service experience. The resort not only offers a place to stay but also a complete entertainment package. The convenience of having everything from dining options to a massive indoor waterpark under one roof means you can focus on enjoying your time with family and friends. For Iowa residents, this means less time planning and more time playing. The friendly and attentive staff are also a key part of the experience, ensuring that your stay is as smooth and enjoyable as possible.

It is important for potential guests to be aware that while the resort aims to provide a great experience, some aspects may have received mixed reviews from past customers. For instance, some guests have commented that some rooms might feel a little dated. While cleanliness is generally maintained, attention to detail has been noted as an area for improvement. The resort's amenities, such as the hair dryers in the rooms, may also not be as modern as some guests might expect. Additionally, visitors have mentioned that some of the arcade games and other facilities might occasionally be out of service. It is always a good idea to check for the most current information and set expectations accordingly to ensure a positive stay. Despite these notes, many visitors still report that the waterpark provides great fun for kids and that the overall experience is worth a return visit.

Location and Accessibility

The Grand Harbor Resort and Waterpark is ideally located at 350 Bell St, Dubuque, IA 52001, USA, placing it directly in the vibrant Port of Dubuque. This strategic location offers stunning views of the mighty Mississippi River on one side and the historic downtown Dubuque on the other. For those traveling by car, the resort is conveniently located off Highway 151 and Highway 20, making it easy to reach from various parts of Iowa and neighboring states. The resort also provides free self-parking for its guests, adding to the convenience.

What truly sets the location apart is its walkability. The resort is just a short stroll away from many of Dubuque's most popular attractions. Within minutes, you can walk to the National Mississippi River Museum & Aquarium, a must-see for families and history buffs. The Diamond Jo Casino is also a stone's throw away, providing adult entertainment options. The Grand River Center, an 86,000-square-foot convention center, is connected to the resort, making it an excellent choice for business travelers attending events. This central location means you can park your car and explore the best of Dubuque on foot, saving time and money on transportation.

For those flying in, the resort offers an airport shuttle service, though it's wise to confirm availability at the time of booking as it may be subject to change. The proximity to Dubuque Regional Airport, which is approximately 7 miles away, makes the journey to the resort quick and stress-free. For those arriving from further afield, Eastern Iowa Airport and Quad-City International Airport are also within a reasonable driving distance.

The accessibility of the resort extends to its facilities as well, with amenities like elevators and certain rooms designed to be ADA accessible, ensuring that all guests can enjoy their stay. The surrounding area is well-maintained with a serene waterfront promenade that is perfect for a leisurely stroll, offering benches and beautiful views of the river. The combination of a central location and easy access to local landmarks makes the Grand Harbor Resort and Waterpark a highly accessible and convenient choice for anyone visiting Dubuque.

Services Offered

  • Free Continental Breakfast: Start your day with a complimentary continental breakfast, available on the second floor. It's a great way to fuel up before a day of waterpark fun or exploring the city.
  • Waterpark Access: Guests receive free access to the resort’s expansive 25,000-square-foot indoor waterpark, which includes thrilling waterslides, a lazy river, activity pools, and hot tubs.
  • Dining Options: The resort features an on-site restaurant and lounge, offering American cuisine for breakfast, lunch, and dinner. The lounge also offers a bar and a comfortable place to relax.
  • Room Service: For guests who prefer to dine in the comfort of their room, limited-hour room service is available.
  • Meeting and Event Spaces: With over 45,000 square feet of meeting and event space, the resort is equipped to host everything from small meetings to large conferences and banquets. It is also connected to the Grand River Center for even larger events.
  • Fitness Center: A fitness center is available for guests who wish to maintain their workout routine during their stay.
  • 24-Hour Front Desk: The front desk is staffed around the clock, providing assistance and convenience for check-in, check-out, and any other needs that may arise.
  • Free Wi-Fi: Guests can stay connected with complimentary wireless internet access in all rooms, suites, and common areas.
  • Free On-site Parking: The resort offers free self-parking for all guests, eliminating the worry of finding and paying for parking.
  • Gift Shop: A gift shop is located on-site, offering a selection of souvenirs, snacks, and other essentials.
  • Arcade/Game Room: For additional family entertainment, the resort features an arcade and game room. It's important to note that a few guests have reported that some games may be out of service.

Features / Highlights

  • Massive Indoor Waterpark: The resort’s main attraction is its 25,000-square-foot indoor waterpark, the first of its kind in Iowa. It features a Mississippi River theme with thrilling waterslides, an inner-tube ride that goes outside and back in, a lazy river, and a multi-story treehouse with a massive dumping bucket.
  • River and Downtown Views: Many of the resort's 193 rooms and 31 suites offer breathtaking views of either the historic downtown Dubuque area or the beautiful Mississippi River and its bluffs. This provides a scenic backdrop for your stay.
  • Family-Friendly Amenities: Beyond the waterpark, the resort caters to families with a children's pool, a children's club (for an additional charge), and a games room. The rooms are also equipped with microwaves and refrigerators for convenience.
  • Prime Downtown Location: The resort's location in the Port of Dubuque puts it within easy walking distance of major local attractions like the National Mississippi River Museum & Aquarium and Diamond Jo Casino, as well as various local restaurants and shops.
  • Direct Connection to Convention Center: A unique feature of the Grand Harbor Resort is its direct connection to the Grand River Center via an enclosed skywalk. This makes it an ideal choice for convention attendees and business travelers.
  • Themed Design: The waterpark's design is inspired by the Mississippi River, with a Huck Finn II Tree House and other features that evoke a sense of river life in the 19th century, adding to the fun and immersive experience.
  • Variety of Room Types: The resort offers a range of accommodations, from standard rooms with two double beds to junior king suites with sofa sleepers, some of which are ADA accessible. This variety ensures there is a perfect option for every type of traveler.

Contact Information

Address: 350 Bell St, Dubuque, IA 52001, USA

Phone: (563) 690-4000

Conclusion: Why this place is suitable for locals

For residents of Iowa, the Grand Harbor Resort and Waterpark in Dubuque represents a fantastic opportunity for a convenient and exciting escape. The resort's location means you can avoid the long travel times and expenses associated with out-of-state vacations. It is an ideal spot for a weekend getaway or a "staycation" that feels like a real vacation. The comprehensive range of amenities, with the centerpiece being the thrilling indoor waterpark, provides endless entertainment for families, making it a perfect choice for creating cherished local memories.

The combination of family-friendly fun and a prime location near Dubuque’s best attractions makes this resort a valuable resource for the community. Whether you're a parent looking to give your children a memorable waterpark experience, a couple seeking a relaxing weekend with stunning river views, or a group attending an event at the Grand River Center, the Grand Harbor Resort and Waterpark caters to a diverse set of needs. It’s a place where locals can rediscover the beauty and excitement of their own state, proving that an incredible vacation doesn't have to be far from home.

While it's always wise to manage expectations based on the feedback of other guests, the overall package of a waterpark, convenient location, and a wide array of services makes Grand Harbor Resort and Waterpark a solid choice for a local retreat. It's a place that brings the joy of a resort vacation to your backyard, offering a taste of adventure and relaxation that is both accessible and enjoyable for all Iowans.

Grand Harbor Resort and Waterpark Photos

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Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5
Grand Harbor Resort and Waterpark 5

Grand Harbor Resort and Waterpark Location & Map

350 Bell St, Dubuque, IA 52001, USA

Reviews

Rooms look like they have not been updated since the 80s. Though mostly clean, there is little attention to detail. For example, if you put the toilet lid down, you'd see a missing piece where some gunk was sitting. The hair dryer in the room barely had any life left in it. The best it could do is burn your hand as the handle heated to extreme temperatures while a whisper of air escaped it. The waiting area in the lobby could not sit the enormous amount of elderly awaiting the trolley tours. Surely, it could not fit my party waiting on the one front desk worker doing their best to check the crowd in while their coworkers looked on.

Jul 25, 2025 · B T

The kids had fun at the water park, but it definitely could use some updates. The arcade was a big disappointment because nearly half the games were out of service, including the photo booth. The Skittles machine didn't work correctly and we ended up with less than what we paid for, and the resort didn't refund us the $6 we paid for the Skittles cup. The room was clean but nothing special, but we just got the standard room. The restaurant was closed Mondays, which is the day we stayed, and we weren't aware of that when we booked. Still had the free continental breakfast on the second floor though. Overall, we would probably stay again, but we were still a bit disappointed

Jul 31, 2025 · Heather Chavez

This place desperately needs a renovation. The rooms have been untouched for well over a decade. Everything is old, worn looking and just dumpy. Our door barely closed because it was so beat up. None of the ice machines worked, and even one of the elevators was broken this past weekend with full occupancy. Thankfully, the staff was smart to open the freight elevator during checkout, and when people returned in the evening to help decompress people waiting. The staff was very kind and helpful, but management and whoever runs this place needs to wake up and put some money into renovations. Likely won’t plan to stay there again for a baseball tournament until this can happen - such a shame because the kids do love the waterpark! Location is great, time to take advantage!

Jun 30, 2025 · Mary Ella Kenefake

Just wow. Two days and maintenance was needed many times. The rooms are a bit outdated and there were multiple issues in the bathroom. We had issues with the shower to the point the water spigot shut off hitting my fiance in the shin hard. One elevator was shutdown off and on while the other was making a scraping noise past the second floor when moving. Water park was half functional, interactive pieces were rusted and not useable. Slides were nice though. Rumors are it's being shutdown for a remodel which is much needed.

Jun 26, 2025 · Alexzandra Ribich

I have to say that I was so nervous about staying here after reading the reviews. I wanted to take my kids (1,3,7) on a short trip that they would enjoy and the Grand Harbor resort did not disappoint! I called to reserve the room and spoke with an Antwon (spelling?) and he was so nice and made sure I would be able to check into a clean room when we arrived to have more time to at the indoor water park. The room was clean, no complaints there. The waterpark was so much fun even for mom and dad! The staff and lifeguards were friendly and doing what they were supposed to. At one point we had the park to ourselves and the guards were doing some training and let my 7yo hang out in the pool with them while they did that and were engaging with him, which was super helpful while also trying to watch the younger 2. The kids dad noticed he didn't have his apple watch and when I called they had it at the front desk and told me they would ship it back to us. My advice is to go and see for yourself before you judge them based on the reviews

Jul 21, 2025 · Jenny Gaard

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